Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. We are the soldiers companies are trying to recruit to help them win the battle for talent. The second army are your main competitors.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Sales Hacker

APRIL 23, 2024

Lessons learned from scaling innovative products and go-to-market motions at AWS. Strategies for recruiting exceptional talent and building a customer-centric culture. 21:12 – Linda’s strategy for recruiting and retaining exceptional talent at Common Room. It’s flexible, scalable ABM built for you.

Sales Recruiting 99

Sales Recruiting Scale AWS Management 99

Sales Hacker

APRIL 26, 2019

when interviewing for a sales position? You answered the sales interview questions in a way that made you look like a winner. In this article, we’re going to review the 27 most common sales interview questions, PLUS the types of answers your interviewer is looking for, so you can raise the bar on your interviewing skills.

Sales Recruiting 22

Sales Recruiting Interviewing Sales Hiring Underperforming Technical Team 22

Clouded Judgement

FEBRUARY 7, 2025

Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. However, there is still a TON of manual work / “tribal knowledge” that is relied upon / passed down from employee to employee to manage. The list goes on.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

SaaStr

APRIL 30, 2022

Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. The key here is knowing what your sales model is. And there are basically two sales models out there. Kind of extreme sales models out there for SaaS businesses.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

AUGUST 26, 2022

As SaaStr Europa 2022 drew to a close, attendees took one more opportunity to ask Jason questions about topics like how to navigate the current market, the future of work, playing in a crowded space, and hiring your first VP of Sales. It was funny for Henry to say he segmented his sales team at 80 million in ARR. Transcript.

Sales Hiring 246

Sales Hiring Scale Sales Recruiting Scaling 246

Sales Hacker

DECEMBER 8, 2023

Accordingly, the recruiting of beta customers and roadmap selling happen earlier, providing for customer quotes as part of the launch. Joseph Goldberg (Director of Product Marketing at Vanta ) explains that one of the benefits of starting early is that it serves as a forcing function. Make sure your message lands. Keep it simple. “Do

Sales Recruiting 115

Sales Recruiting Generative AI AWS AI 115

SaaStr

JUNE 3, 2020

And G2 Gives, we partner with philanthropies, we partner with some of our customers like AWS and Google Cloud, who can then make donations for every review, to thank their customers. And the reality is most of them don’t, most of our customers and prospects don’t trust us, especially those of us in sales.

Software Review 234

Software Review Scale Technical Review SaaS 234

Tom Tunguz

AUGUST 25, 2015

Here’s my stab at that list: CRM, Marketing Automation, ERP, Expense Management, Analytics, Email, Collaboration, Document Storage, Payroll, HRIS, ATS, IaaS, Customer Support, Recruiting. Sales teams, always looking for an edge, also belong to the early adopter segment and buy CRM and online meetings software.

Sales Recruiting 100

Sales Recruiting Data SaaS AWS 100

Practical Advice on SaaS marketing

NOVEMBER 19, 2009

After all, these folks have somehow managed to endure frighteningly off-putting user interfaces for quite awhile. Instead these solutions for expense reporting, recruiting, asset tracking, or sales compensation management, for example, are used broadly, not by experts and not on a daily basis.

Sales Recruiting 100

Sales Recruiting AWS Compensation User Experience 100

OpenView Labs

APRIL 24, 2019

As a recruiter, I hear from many founders and sales leaders regularly about how many salespeople they need and how quickly they need them. And I’ve seen many startups who fail to make this distinction create a cycle of diminishing returns that impacts the trajectory of their growth for the long haul… especially in enterprise sales.

Sales Recruiting 64

Sales Recruiting Sales Hiring Scale Sales 64

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 229

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 229

Kellblog

AUGUST 19, 2022

As someone who’s recruited candiates, been recruited as a candidate, and even once hired via a backdoor search, let me say that I don’t like them. They tie the recruiter’s hands behind their back. I’ve run sales for 18 months across two startups in this mode and I learned a ton.).

Sales Recruiting 89

Sales Recruiting Sales Hiring AWS Company Culture 89

Sales Hacker

OCTOBER 8, 2018

This week on the Sales Hacker podcast, we speak with Chris Degnan , Chief Revenue Officer of Snowflake Computing, one of the fastest growing SaaS platforms in the world. Chris walks us through his habits, his principles, and his system for enterprise sales. How to manage your career to solve for upside. What You’ll Learn.

Scale 73

Scale Sales Hiring Sales Recruiting CTO Hire 73

SaaStr

AUGUST 22, 2020

Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. This will be a really strong indicator of retention and recruiting.

Sales Recruiting 189

Sales Recruiting Cloud CTO Hire Sales Hiring 189

Unbounce

FEBRUARY 17, 2021

It’s important to focus on one customer type at a specific stage in the sales funnel. FireHydrant is an incident and systems management platform that helps teams of all sizes prepare for, prevent, and put out technical “fires.” We couldn't find an incident management tool that worked for us, so we built one. FireHydrant.

Social Media 141

Social Media Technical Advisors Sales Recruiting Mobile 141

User Pilot

JULY 14, 2024

Here’s a breakdown of the typical career progression: Junior BI Analyst/Data Analyst (0-3 Years) BI Analyst (3-5 Years) Senior BI Analyst/Lead BI Analyst (5-10+ Years) BI Manager/Director (10+ Years) The path to becoming a business intelligence (BI) analyst is not a one-size-fits-all journey. Book a demo to see it in action!

Artificial Intelligence 98

Artificial Intelligence Business Payments Sales Recruiting 98

SaaStr

NOVEMBER 13, 2020

For us, the thing that’s always mattered has been: How much money is each investing partner managing? Over the course of that fund, I recruited in, who is effectively my co-founder, he runs Amplify with me, is Mike Dauber. To some people, that can be a risk to manage. million, call it 50. One person, 50.

Sales Recruiting 200

Sales Recruiting Development Team Review Technical Review Sales Hiring 200

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. And working in the property management industry? I was managing a team of 15 and the company had grown to about 140 employees.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Sales Hacker

SEPTEMBER 14, 2021

In this episode of the Sales Hacker Podcast, we have Amy Frampton , Head of Marketing at BambooHR and 15-year marketing veteran. Join us for a hilarious conversation about what’s changed in marketing lately, brushing shoulders with Marshawn Lynch, poaching SDRs and AEs from sales, and tips for employer branding. powered by Sounder.

Sales Recruiting 90

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 90

User Pilot

APRIL 30, 2024

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. Asana enhances team collaboration and productivity with task management, progress reports, and customer experience roadmaps.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Sales enablement is easy: all you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, and do all of this with less time. More sales meetings, start creating better sequences faster, go to go.regie.io

Scale 117

Scale CTO Hire CTO Coach Scaling 117

Upscope

JUNE 9, 2021

There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found in the comments section. Below we'll cover what we saw, some of the positive things, how management are tackling it in order to run their call center efficiently and what new ideas could be tried.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

OpenView Labs

AUGUST 5, 2019

On paper, the segmented sales model that many SaaS businesses use seems great – who wouldn’t want to copy the success of Salesforce? But there’s a trend I’m seeing that’s making me wonder whether this segmented sales model is actually good for us. My network is filled with content, posts, comments, etc. A simple way to do that?

Sales Hiring 41

Sales Hiring Sales Recruiting Sales AWS 41

ProfitWell

APRIL 15, 2019

The same applies with sales: you can control your follow ups, but you can't control whether or not someone buys. By simplifying your sales process, qualifying your leads, focusing on the good ones, and dropping the not-so-great like a bad habit. Pipedrive has some advice on not losing out on your best prospects. What can I do?

Sales Recruiting 45

Sales Recruiting Entertainment Sales Hiring Subscription 45

Sales Hacker

NOVEMBER 10, 2020

Subscribe to the Sales Hacker Podcast. If RFPs are slowing down your sales team, you need to check out Loopio. The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable.

VP of Engineering 86

VP of Engineering Scale Development Team Review Technical Review 86

Outseta

MAY 8, 2020

There’s an awful lot of nuance here and the devil is in the details. Best of breed SaaS companies are also hugely data driven, relying on metrics, KPIs, OKRs and other measures to manage their businesses—tech is way ahead of many other industries in this regard, which is largely a good thing. I needed a disruptive idea.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

OpenView Labs

MAY 5, 2021

Other businesses, like LinkedIn and Netflix, have strong histories of being producers of open-source projects, which provides a strategic recruitment and retention tool for top-tier engineering talent. Related podcast episode: How MongoDB Scaled Their Open-Source Product with a Bottom-Up and Top-Down Sales Motion.

Business 52

Business SMB Scale DevOps as a Service 52

Full Session

NOVEMBER 27, 2024

Conversion and funnel optimization tools: Visualize and analyze user behavior at every stage of your sales and marketing funnels. Conversion tracking : Measure goal completions, e-commerce sales, and user interactions to optimize conversion funnels. out of 5 stars based on 1,126 reviews on G2.

Software Review 52

Software Review Software Technical Review Systems Review 52

Full Session

NOVEMBER 27, 2024

Conversion and funnel optimization tools: Visualize and analyze user behavior at every stage of your sales and marketing funnels. Conversion tracking : Measure goal completions, e-commerce sales, and user interactions to optimize conversion funnels. out of 5 stars based on 1,126 reviews on G2.

Software Review 52

Software Review Software Technical Review Systems Review 52

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. They started in the point of sale market, and then as the company scaled, they rolled out new value props and modules for payroll, or Toast capital, or ways to manage your employee base. This is really founder-led sales. It is staggering.

Sales Hiring 219

Sales Hiring Scale Payments Cloud 219

SmartKarrot

JANUARY 18, 2022

Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. In addition to HR and payroll, the firm offers services like applicant tracking, leave and attendance management, time tracking, and more. Found in 1996 by Sridhar Vembu, Zoho Corporation Pvt Ltd. IBSFintech.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. One moment, 10:00 AM, 90,000 tickets go on sale.

Engineering 183

Engineering Part-Time VPE Sales Hiring Scale 183

Sales Hacker

AUGUST 7, 2020

Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Sales Development. Sales Growth.

VP of Engineering 130

VP of Engineering Sales Recruiting Sales Hiring Payment Services 130

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%.

Sales Hiring 239

Sales Hiring Scale Technical Review Outsourcing Services 239

SaaStr

AUGUST 20, 2019

We were signing up hundreds of new paying customers every month with five sales reps. Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on. How did you take away from the business and actually spend time recruiting?

Scale 148

Scale Acquisition Scaling Sales Hiring 148