SaaStr

JULY 1, 2020

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Sam will have a lot of interesting perspectives on how he manages his team through these times. Four, people in the sale? Jason Lemkin: None.

Merchant Services 266

Merchant Services Scale Sales Recruiting Sales 266

SaaStr

JANUARY 28, 2020

And then I’ve watched, since she made this comment to me about 13 months ago, then I’ve watched with some startups I’ve worked with, where the first marketing hire comes in, and I asked them what their top five priorities are, and then I asked the CEO. And I remember being at that Dreamforce in 2009, which was awful.

Sales Hiring 247

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 247

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. The second constituent there is the developer. Why do developers love SaaS products? Want to know what to expect at SaaStr Europa? MRR, obviously.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. We develop a search API to help any developer to have a very good search in their application. So today we are a distributed team. Of course, behind this product, we have a super strong team.

Scale 174

Scale Scaling CTO Hire Part-Time VPE 174

Chart Mogul

JANUARY 28, 2022

A few months ago, we retired our last pieces of infrastructure on DigitalOcean, marking our migration to AWS as complete. Our journey was not your regular AWS migration as it involved moving our infrastructure from classic VMs to containers orchestrated by Kubernetes. Ultimately, we decided to go with AWS. Team expertise.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

SaaStr

JUNE 1, 2021

Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 Dharmesh : …said, “This is a very bad idea. million in 2013 to $115.9 million in 2014.). A couple of quick notes of warning.

Part-Time VPE 297

Part-Time VPE Technical Cofounder CTO Hire New CTO 297

SaaStr

MAY 23, 2019

And if you work for a CEO, whether you’re on the e-staff or really any position in a startup, I’m hoping that by understand how the CEO thinks and how the CEO looks at certain issues that you’ll be better able to add value and it will help your career. Startups are like sharks. Do I have the right team?

Sales Hiring 177

Sales Hiring Underperforming Technical Team Scale Startup 177

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? So everything you do at a startup you’re treating it like an experiment, right? More along the lines of Fortune 500 companies.

Underperforming Technical Team 223

Underperforming Technical Team Sales Hiring SMB Enterprise 223

Intercom, Inc.

JANUARY 12, 2022

Liam: Was it challenging to get to this point with Mode in the startup journey? Every startup is going to be a challenge, and Mode is no different. However, we’ve had a great team. Benn: For sure. Mode has had plenty of ups and downs. On the one hand, it’s been very challenging.

Data 151

Data Airlines AWS Underperforming Technical Team 151

SaaStr

SEPTEMBER 12, 2019

Thought I wanted to be an engineer, quickly realized I actually prefer the customer facing side of the startup world. I’m sure all of you that are startup founders love your companies and your products, but I have so much love for all of them. I have a team of people who work on numbers. So, was about number 20 at Twilio.

Investment 113

Investment Underperforming Technical Team Sales Hiring Software Review 113

Frontegg

JUNE 17, 2021

As explained in the first part of this series, we clearly saw why Software-as-a-Service (SaaS) is the way to go when it comes to establishing self-serving applications that can be scaled up and developed fast(er). Getting Started with SaaS App Development. Going the Amazon Web Services (AWS) route? instead of Python.

ECS (Elastic Container Service) 97

ECS (Elastic Container Service) multi-cloud Kubernetes K8S orchestration (Kubernetes) EKS (Elastic Kubernetes Service) 97

User Pilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Software Review 52

Software Review Engagement Software Scale 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). This begs the question: how much room is left for emerging startups? The median growth rate of startups with $1-2.5M They aren’t alone.

Scale 70

Scale Startup Technical Review Software Review 70

Neil Patel

FEBRUARY 5, 2021

In the event that there is an issue, it’s resolved quickly by the managed WordPress hosting support team. A customer identifies a problem or makes a request, and WP Engine’s support team gets it done. They also have partnerships with other companies like Cloudflare, AWS, and Let’s Encrypt.

Management 137

Management Technical Review Outsourced Development Engineering 137

Intercom, Inc.

OCTOBER 1, 2020

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

OpenView Labs

JANUARY 29, 2020

Freemium Model for SaaS – The Good, The Bad, and The In-between. For certain customer profiles or market segments, it may be necessary to combine freemium with a sales team. In their freemium plan, AWS offers a year’s worth of micro instance for free – a time-bound freemium model. 8 Lessons from Launching Freemium in 2018.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

User Pilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. This allows product teams to group users who meet certain criteria.

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

Sales Hacker

SEPTEMBER 29, 2020

They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. Welcome to the Sales Hacker podcast.

Scale 119

Scale CTO Hire CTO Coach Scaling 119

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). This begs the question: how much room is left for emerging startups? The median growth rate of startups with $1-2.5M They aren’t alone.

Scale 51

Scale Startup Technical Review Software Review 51

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. We’re excited to have on the show today, a luminary and one of the most dynamic tech startup CEOs out there, and the CEO and co-founder of a company called QuotaPath. So this is his second startup. I actually began my startup career in Austin.

VP of Engineering 105

VP of Engineering Scale Development Team Review Technical Review 105

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). This begs the question: how much room is left for emerging startups? The median growth rate of startups with $1-2.5M They aren’t alone.

Scale 40

Scale Startup Technical Review Software Review 40

Upscope

JUNE 9, 2021

A couple of them our team did. Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. Constantly looking at the clock during calls, thinking when will it end!! What can we learn from this? Its a tough job.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

Teamgate

OCTOBER 19, 2019

Which is an awfully bad news for marketers who need to keep their audience glued to their screens. Focus on developing strong relationships with your prospects and learn how to boost your credibility if it’s a little shaky. Team up with influencers . Social proof. Image Source: Engadget.

Scale 68

Scale Social Media Underperforming Technical Team Content Marketing 68

Full Session

NOVEMBER 27, 2024

Pricing starts at $299/month , which might be high for startups looking for a cost-effective solution. While Mixpanel is scalable, its pricing can be high for large teams or heavy data users, starting at $24/month. Customer support You can reach the support team via live chat or email or visit the help center for common queries.

Software Review 52

Software Review Software Technical Review Systems Review 52

Full Session

NOVEMBER 27, 2024

Pricing starts at $299/month , which might be high for startups looking for a cost-effective solution. While Mixpanel is scalable, its pricing can be high for large teams or heavy data users, starting at $24/month. Customer support You can reach the support team via live chat or email or visit the help center for common queries.

Software Review 52

Software Review Software Technical Review Systems Review 52

Intercom, Inc.

JANUARY 3, 2020

Despite huge growth and development over the last ten years, there’s also been some disappointments. Emmet: So my job here is to run the Product Design team here in Dublin and London, and Figma clearly had the biggest impact on our team this year. If you enjoy our conversation, check out more episodes of our podcast.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

All that Saas

DECEMBER 24, 2021

Startups with 1-25 employees or less than 30 expense reports per month. Customer Advisory Group for feature suggestions and direct facetime with the Product and Engineering teams with priority access to features and planned deployments. Fyle has devised a system for payments, which our whole team found very helpful. Annual: $4.99/active

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this.

Cloud 113

Cloud Scale AWS Machine Learning 113

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Did a lot of consulting for high tech startups, I really love the startup space. Is there a customer success playbook that I have to develop? What works?

Sales Hiring 264

Sales Hiring Scale Technical Review Outsourcing Services 264

SaaStr

AUGUST 20, 2019

This was anyone from a marketing analyst at a small startup, to a junior analyst at my firm, to a cloud CEO like him. We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. That really stuck with me. ” I didn’t do all those things.

Scale 160

Scale Acquisition Scaling Sales Hiring 160

SaaStr

JULY 29, 2020

So we’re really proud of that and our whole team is really proud of that. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange.

Sales Hiring 256

Sales Hiring Outsourcing Services Scale Sales Recruiting 256

Scytale

MARCH 5, 2025

One proactive way to combat these threats is through conducting offensive security – actively testing your systems for vulnerabilities before the bad guys can exploit them. Metasploit Metasploit is a widely used penetration testing and exploit development framework, making it a go-to tool for security professionals and ethical hackers.

Underperforming Technical Team 52

Underperforming Technical Team Cybersecurity compliance Cloud 52

Scytale

MARCH 5, 2025

One proactive way to combat these threats is through conducting offensive security – actively testing your systems for vulnerabilities before the bad guys can exploit them. Metasploit Metasploit is a widely used penetration testing and exploit development framework, making it a go-to tool for security professionals and ethical hackers.

Underperforming Technical Team 52

Underperforming Technical Team Cybersecurity compliance Cloud 52

SaaStr

OCTOBER 25, 2019

276: Liat Bycel is VP of Customer Engagement @ Airtable, the startup that works like a spreadsheet but gives you the power to organise anything. Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 160

Intercom, Inc.

MARCH 11, 2019

To move quickly towards a mission, the core attributes of product teams –strategy, design and engineering – need to be well aligned. I gave a talk at Building Intercom on alignment as a key quality of a great product team. Startups, they’re a bit crazy, right? Startups, they’re a bit crazy, right?

Underperforming Technical Team 160

Underperforming Technical Team Engineering Startup AWS 160