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Ensuring Intercom’s business continuity during uncertain times

Intercom, Inc.

In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. All of Intercom’s production infrastructure is provided as a service to Intercom by Amazon Web Services (AWS). We are conducting interviews and onboarding new employees remotely.

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How to Win Big by Serving High-Growth Startups with Zendesk’s Head of Startups

SaaStr

Next, they moved to credits, which are very popular, with AWS and Google Cloud being great examples of companies that are always giving credits out to startups. Those travel so fast from venture teams straight to founders, boards, and other VC funds. Ultimately, it was a little too complex for Zendesk to implement at the time.

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Best Business Credit Cards

Neil Patel

The best business credit cards offer features like purchase protection, membership rewards, travel insurance, and some even pay you cash. These can come in the form of cash back, points, travel perks, and more. Examples include food, gas, or travel. Your perks will be even better when you travel with that airline.

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How Top Sales Leaders are Adjusting their Sales Process (Video + Transcript)

SaaStr

Travel is a challenging part of the industry today. On one end of the spectrum, you’ve got folks that are in the work-from-home productivity space, and then on the other end of the spectrum, you’ve got folks in the travel space, and then, there’s everything in between. We can save companies $100,000 on their AWS bill.

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Tabular: Turning Your Data Swamp into a Data Lakehouse with Apache Iceberg

Clouded Judgement

If you want features in your lakehouse (on top of open source Iceberg) for ingestion, CDC, streaming (file loading, Kafka connect, etc), schema evolution, compaction, optimization, time travel, snapshots, auto-scaling, maintenance (no more writing spark jobs to delete snapshots!), A natural question is “why do we have two tiers?

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Verizon, Amazon team to offer 5G edge cloud computing via AWS Wavelength

IT World

Amazon and Verizon will offer the ability to run AWS-based applications with ultra-low latency via the former’s new Wavelength edge service, the companies announced this week at AWS re:Invent, letting organizations realize the benefits of edge computing without having to roll their own edge devices.

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David Barrett, CEO of Expensify: Good Intentions, Bad Advice: How to Keep Your Board Aligned with Your Vision (Video + Transcript)

SaaStr

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. What we do is we’re a service for business travelers. Is that about the…?