SaaStr

FEBRUARY 7, 2023

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 298

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 298

Buffer Resources

SEPTEMBER 3, 2024

As a B2B SaaS platform, we use LinkedIn to share and promote our content to prospective buyers, which include director and C-suite level executives. Tagging your partner organizations, influencers, or thought leaders at your company (your CEO, CTO, etc.)

Social Media 105

Social Media B2B Interviewing New CTO 105

SaaStr

JANUARY 22, 2021

What does it mean to make your product the star in your SaaS growth strategy? Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. Every year, millions of new products are created and launched.

Scale 290

Scale New CTO CTO Acquisition 290

SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. Want to see more content like this? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW.

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B2B B2C Scale New CTO 173

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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New CTO Sales Hiring B2C CTO Hire 182

SaaStr

JANUARY 4, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) Check that out here. Why did you do the deal?

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Management CTO Hire New CTO CTO 278

SaaStr

JUNE 16, 2019

We passed a new milestone on Quora — crossing 50,000,000 total views. What makes a bad CTO? What happens to the clients of a mission-critical, B2B enterprise SaaS startup when it fails? Do all SaaS companies in the USA put late payment fees in their contract?

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CTO Hire New CTO CTO Payment Methods 171

SaaStr

JULY 5, 2024

Some are decades-old problems, while others have emerged from this new world we’re in. There are so many great SaaS veterans today from great companies, so it’s harder to determine which marketers know how to get you more leads. A lot of public SaaS companies are too efficient. What are the biggest GTM mistakes founders make?

CTO Hire 211

CTO Hire Sales Hiring New CTO Venture Capital 211

SaaStr

JUNE 26, 2024

Last year, the message was that it’s harder, so what is the theme for many SaaS companies this year? SaaStr founder and CEO Jason Lemkin shares his take on the current SaaS landscape midway through 2024 and what might be coming next in 2025 at the opener to this year’s SaaStr Europa. Just build. UiPath saw a huge drop of 30%.

CTO Hire 147

CTO Hire AI Venture Capital Sales Hiring 147

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

CloudGeometry

JULY 8, 2021

What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions. and onboarding new customers. and onboarding new customers. Expanding LAMP stack apps by mixing of Java, PHP, Python, Ruby, Haskell (I could go on…).

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

The SaaS Garage

FEBRUARY 6, 2020

million for Next-Generation, AI-based Loyalty Marketing SaaS Platform February 6, 2020 MUNICH – ( THE SAASGARAGE ) – Loyalty Prime , an international provider of enterprise loyalty program solutions has closed its 5.5 Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

Scytale

MARCH 12, 2025

Christopher Doman As co-founder and CTO of Cado Security – a leading platform for cloud-native digital forensics and incident response – Christopher Doman is a seasoned cybersecurity professional making waves in the tech startup space. As co-founder and CEO of Wayve , he is transforming transportation with AV2.0,

Startup 59

Startup Scale Cybersecurity AI Search 59

USIO

JUNE 28, 2024

is committed to empowering businesses to build powerful enterprise grade applications without the need for extensive coding expertise,” said Ben Hubbard, CTO at ues.io. This will allow our users to streamline their workflows, improve customer experiences, and unlock new revenue opportunities.” application.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. B2B marketing is much more complicated than consumer marketing. That’s because B2B businesses address particular niches, where customers don’t spend as much time online. You identify customer pains.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

SaaStr

JULY 10, 2021

Join 10,000 fellow founders, investors and execs for 3 days of unparalleled networking and epic learnings from SaaS legends and more! . As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. As a B2B enterprise company, sales was our first key. What is SaaS metrics? TRANSCRIPT.

Sales Hiring 264

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 264

Outseta

APRIL 11, 2019

Why most SaaS companies are blind to some of the best talent on the market By Geoff Roberts 9 min read I believe that most SaaS companies are missing out of a major opportunity when hiring—the opportunity to hire more part-time help, where the employee acts as a fully integrated (albeit part-time) member of the team on an ongoing basis.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

Natalia Luneva

APRIL 30, 2021

In my guest post on CustomerThink I talked about the benefits of community building and how it helps SaaS companies get a few steps ahead of their competition. To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? . We have received over 2.6k

Marketing 98

Marketing Social Media SaaS New CTO 98

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Point Nine Land

MAY 19, 2023

Does the acceleration in AI make your SaaS company more or less defensible? My conclusion was that Generative AI is an asteroid impact event for B2B software, comparable to the launch of the iPhone or the Internet itself. But unlike most on-premise software companies in the 2000s, the SaaS leaders of today aren’t doomed.

AI 98

AI Generative AI New CTO CTO 98

User Pilot

MAY 1, 2024

He worked as a Product Lead at Airbnb for 7 years, where he managed a number of teams, supported strategy for the anti-discrimination team, and built new tools for hosts. Pricing your SaaS product – In this newsletter, Lenny picks the brain of Patrick Campbell (CEO of ProfitWell) regarding how to price your SaaS product , step-by-step.

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Liam: The whole area is a new space.

Scale 211

Scale Software Review compliance Technical Review 211

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. B2B/Enterprise subscription sales. When you’re selling B2B or enterprise subscriptions, showcasing value throughout the sales process is a must.

B2C 52

B2C Subscription Payment Features Payments 52

Chart Mogul

JULY 1, 2020

Customer interviews are a powerful tool that can help you better position your B2B product to attract and retain more customers. B2B marketing is much more complicated than consumer marketing. That’s because B2B businesses address particular niches, where customers don’t spend as much time online. You identify customer pains.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

The SaaS Garage

FEBRUARY 6, 2020

million for Next-Generation, AI-based Loyalty Marketing SaaS Platform February 6, 2020 MUNICH – ( THE SAASGARAGE ) – Loyalty Prime, an international provider of enterprise loyalty program solutions has closed its 5.5 Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

Upscope

JANUARY 5, 2020

10 companies show you their positioning strategy How Superhuman achieved positioning by creating an engine Upscope's SaaS positioning lesson? My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? through the marketing mix. "

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. Vishal Sunak: I began my journey in B2B SaaS at Backupify, and got the opportunity to learn the SaaS game from some real experts. And I had done that even before I got into B2B software, doing military electronic design, right? Show Agenda and Timestamps.

Scale 120

Scale CTO Hire CTO Coach Scaling 120

Andreessen Horowitz

MARCH 20, 2024

And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product. We thought about, [as Quora] , what is the role that we’re going to play in this new world with AI?

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Baremetrics

MAY 4, 2020

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Cheers Paul Juicer CTO. The customers who actively cancel their subscription. Actively sending emails (a.k.a

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

Natalia Luneva

APRIL 30, 2021

In my guest post on CustomerThink I talked about the benefits of community building and how it helps SaaS companies get a few steps ahead of their competition. To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? We have received over 2.6k

Marketing 40

Marketing Social Media SaaS New CTO 40

ProfitWell

SEPTEMBER 5, 2019

SaaS operators have the expertise but are continuously blocked with foundational issues that take time and energy. Chargify ~ unblocking your SaaS business. At its core, Chargify removes barriers for SaaS businesses. Michael Klett, Co-Founder & CTO, Chargify. Joining forces to drive SaaS revenue. Sign Up Now.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Recently, the Stone Brewing Company filed a lawsuit against Keystone Light claiming their new branding—the word “stone” prominently on the front of their packaging—was confusing customers. Random number generator. Transparency goes a long way.

Underperforming Technical Team 45

Underperforming Technical Team New CTO Technical Review CTO 45

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Figma made the product SaaS-based. It’s actually similar in PLG SaaS, but we don't do that well usually.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Aaron Levie.

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VP of Engineering Scale SaaS Venture Capital 10

SaaStr

MARCH 26, 2024

In it, we cover the SaaS community’s most pressing questions about Artificial Intelligence (AI), pricing, efficiency, and funding. The biggest thing on many of our minds is what the future of AI will be in B2B. The average public SaaS company is marching toward $400k in revenue per employee. Is SaaS dead right now?

AI 304

AI Pricing Artificial Intelligence Scale 304

SmartKarrot

OCTOBER 29, 2021

The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This transition dates only a decade back since customer success as a domain has started to gain traction in the B2B industry. So, what exactly has resulted in this change in the SaaS industry?

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10