Zuora

AUGUST 5, 2024

Here […] The post Five Common B2C Monetization Mistakes and How to Avoid Them appeared first on Zuora. While innovative approaches can yield significant returns in the form of new customers and increased revenue, they can also lead to major setbacks when companies fail to understand or consider the needs of their target audience.

B2C 59

B2C Innovation Pricing Revenue 59

SaaStr

JANUARY 19, 2022

Vimeo CEO Anjali Sud shares how a pivot from targeting B2C creators to the B2B market put the company on the path to success. Every SaaS entrepreneur knows it can be difficult to execute a significant business pivot. Yet the reward may be worth it. Read on for advice and lessons Vimeo learned along the way. Why the Shift to B2B?

B2C 197

B2C B2B Enterprise Leadership 197

Zuora

AUGUST 5, 2024

Here […] The post Six Common B2C Monetization Mistakes and How to Avoid Them appeared first on Zuora. While innovative approaches can yield significant returns in the form of new customers and increased revenue, they can also lead to major setbacks when companies fail to understand or consider the needs of their target audience.

B2C 52

B2C Innovation Pricing Revenue 52

SaaS Metrics

JUNE 5, 2023

Ready to step into the world of B2C SaaS, where building a successful business is as much about the product as it is about marketing? Read more The post Building and Scaling a B2C SaaS Business first appeared on SaaS Metrics. It’s a cutthroat arena where only the sharpest minds and the boldest innovators thrive.

B2C 52

B2C Scaling SaaS Business 52

Neil Patel

FEBRUARY 24, 2021

While the terms B2B (business-to-business) and B2C (business-to-consumer) marketing may sound similar, they differ vastly in practice, especially when it comes to paid social media. Before we dig into the different strategies, let’s take a deeper look at the differences between B2B and B2C. What is B2C Paid Social Media?

Social Media 134

Social Media B2C B2B Benchmarks 134

Totango

MARCH 16, 2021

The B2B customer journey resembles the B2C experience in many ways, but there are also some important differences. In this article, we’ll look at the B2B vs. B2C customer journey to see what’s the same and what’s different. How journeys differ for B2B and B2C customers. B2B vs. B2C Customer Journeys: Comparisons and Contrasts.

B2C 118

B2C B2B Acquisition Retention 118

Intercom, Inc.

MARCH 11, 2021

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. 3 B2C support trends and lessons learned.

B2C 118

B2C B2B Scale Strategy 118

SaaS Metrics

JUNE 18, 2023

Read more The post B2B and B2C SaaS Marketing Techniques first appeared on SaaS Metrics. These apps are cloud-based and used in almost every sector in modern economies today. Even if someone has never heard of the acronym SaaS, they will probably be.

B2C 52

B2C B2B Marketing SaaS 52

Neil Patel

JULY 27, 2021

Why would a B2C business want to choose eSports marketing over another strategy? 6 B2C eSports Marketing Strategies to Try. Now, you have businesses from all niches, including Mercedes and Coca-Cola, wanting to get in on the action. Is it the right fit for your business? It might be. Why eSports Marketing? How do you use it?

B2C 144

B2C Marketing Advertising Branding 144

Sales Hacker

OCTOBER 11, 2021

Join the conversation with sales leaders from Zoominfo, CloudShare, Seismic, Walnut, 6sense, and Sendoso to gain invaluable insight on how they suggest incorporating B2C digital experiences into B2B sales processes. The post Closing the Gap Between B2B and B2C Sales Experiences appeared first on Sales Hacker.

B2C 72

B2C B2B Sales Management 72

How To Buy Saas

MAY 26, 2022

B2C marketing automation stands for business-to-customer marketing, which refers to the marketing that deals with only individual customers instead of dealing with other various companies as customers. B2C marketing not only promotes its products and services, it rather invokes a strong sense of emotional feedback from the customers.

B2C 52

B2C Software Review Scale Software 52

Sales Hacker

JUNE 3, 2021

B2B vs B2C CRMs — let’s break it down. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable. If you’re a company that serves both B2C and B2B, you might need both types of CRMs. Can you use the same CRM software for B2C and B2B purposes? Marketing vs. sales.

B2C 78

B2C B2B Business Payment Features 78

CloseSaaS

AUGUST 18, 2022

B2B and B2C sales share some similarities, but they’re also very, very different. Discover 7 key differences and tips for succeeding wherever your career takes you.

B2C 52

B2C B2B Sales 52

OpenView Labs

OCTOBER 5, 2021

Even just comparing the differences between how growth works for B2C versus B2B at a very high level, it’s easy to see that there are differences at each stage of the customer journey. . Despite these differences, there’s a lot B2B and B2C can learn from each other when it comes to growth. . Defining Growth . Acquisition.

B2C 65

B2C B2B New CTO Acquisition 65

SaaS Metrics

MAY 6, 2021

Therein lies the difference between B2B and B2C SaaS companies. A common example of a B2C SaaS. The post B2C Vs. B2B SaaS: Understanding the Difference first appeared on SaaS Metrics. SaaS customers are mostly companies and sometimes end-users of applications.

B2C 45

B2C B2B SaaS Metrics 45

Mucker Capital

JANUARY 9, 2024

The post Best Customers, Best Results: Unlocking Retention-Driven B2C Growth with Julius Lai appeared first on Mucker Capital. If you are the founder of a seed-stage company interested in learning more about Mucker funding, apply to MuckerLab and/or contact us.

B2C 52

B2C Retention Acquisition Strategy 52

DeepStream

JULY 27, 2020

Since the days of yore, our mother-tongue has been primarily derived from two dialects – the B2B or the B2C business model. As marketers, we’ve been trained to speak “business to business” (B2B) or “business to consumer” (B2C). There are 3 flavours – B2B, B2C and H2H. Communication is like water. Ice or ice-cream?

B2C 84

B2C B2B Marketplace as a Service compliance 84

User Pilot

OCTOBER 26, 2021

What difference does it make if your product is B2B or B2C? We take a look at the North Star Metrics used by Miro, Amplitude, Airtable, Dropbox, and Jira on the B2B side, and Facebook, YouTube, Netflix, Spotify, and Instagram for B2C – and consider the differences between them. B2C North Star Metric example.

B2C 85

B2C Metrics B2B Retention 85

SaaStr

JANUARY 11, 2024

But our B2C friends obsess about Product-Led Retention. Sometimes in great ways — forcing B2C subscription businesses to relentlessly provide a great end-user experience. Churn is so high in most B2C and B2B2C they have no choice but to obsess on improving their value proposition constantly. But far from all.

Retention 262

Retention B2C B2B Churn 262

ProfitWell

JANUARY 2, 2020

We’ll talk through the importance of audience targeting, the kinds of resources that are helpful, and the ways to differentiate between B2C and B2C sales. The most important distinction you can make between different customers is whether your company is selling to individual customers (B2C) or to businesses (B2B). B2C pricing.

B2C 52

B2C Payment Features Subscription Payments 52

BrightBack

JUNE 13, 2019

B2C, B2B and hybrid companies do things differently. B2B and B2C companies have their own ideas. For B2C and hybrid companies, the market is far broader, so these organizations are focused on improving customer satisfaction through better customer support. We published the results of our Customer Retention Survey.

B2C 56

B2C B2B Retention Trends 56

SaaStr

MAY 25, 2024

B2C customers are their bigger base, since that’s bigger on mobile than B2B. RevenueCat is the dominant solution to manage subscriptions in the mobile world. Over 30% of U.S. mobile apps with a subscription use their API/SDK, and they have a massive data set.

B2C 235

B2C Mobile B2B Payment Features 235

SaaStr

JULY 11, 2021

B2C folks are focused on users. B2C folks often never even talk to their users at all, other than a small subset of folks that work at the company. B2C folks can write off individual customer complaints unless in the aggregate they impact virality, usage, etc. I know this doesn’t sound profound, but it is. All the time.

B2C 269

B2C SaaS Revenue Metrics 269

SaaStr

SEPTEMBER 28, 2022

The reason I strongly recommend SaaS experience (from a successful but probably not BigCo experience) is the sheer volume of features and workflows and customer demands over B2C or freemium products, and other domains. I wish they could make the jump, the B2C folks, because they make prettier, easier-to-use products.

Sales Hiring 254

Sales Hiring B2C B2B Engineering 254

OpenView Labs

JULY 11, 2019

To be successful, B2B businesses need to think like B2C businesses and remember that their end user is an actual thinking, feeling human that expects a quality product and a personalized experience. This strategy is how some of the worlds hottest B2C brands, like Allbirds, Venmo and Bumble, to name a few, have become so successful.

B2C 40

B2C Branding B2B Acquisition 40

The Daily Egg

JUNE 29, 2021

Nowadays all we seem to hear in B2B and B2C […]. A customer journey is a story about understanding your users, how they behave while they visit your website, and what you can do to improve their trip, so they keep coming back. The post What is the Customer Journey and Why Do You Need to Create One? appeared first on The Daily Egg.

B2C 363

B2C B2B 363

SaaStr

NOVEMBER 2, 2022

The core product is very B2C, but the upgrade to paid has very SMB B2B metrics, and 80% of the revenue is subscription based. While common in B2C, it’s interesting how big a deal this is for Duolingo. So it’s doing what Wall Street wants today. But is Duolingo SaaS? Well, it’s SaaS-ish.

Scale 298

Scale B2C SMB B2B 298

SaaStr

DECEMBER 16, 2023

This isn’t B2C and virality won’t accelerate the process enough in the early days. True in B2C too of course. We’ve discussed most before individually, but let me throw ’em together: It may well take 24 months to get to true product-market fit and Initial Traction. If you budget any less, you probably will fail.

Part-Time VPE 216

Part-Time VPE CTO Hire Sales Recruiting VPCs (Virtual Private Cloud) 216

Predictable Revenue

JULY 11, 2022

Learn what makes business to business sales (B2B sales) distinct from B2C, how to maximize your business sales process, and make the most of industry trends. The post What is B2B sales? appeared first on Predictable Revenue.

B2B 264

B2B Sales B2C Trends 264

SaaStr

JULY 22, 2022

Varni weighed in from a different market perspective, particularly B2C. The economic climate has produced the perfect storm for B2C marketers, and it’s been several years in the making. From inflation to the COVID-19 pandemic to increasing regulations around critical ad channels, the challenges have been sizable for the B2C market.

B2C 218

B2C Scale Marketing Sales Hiring 218

SaaStr

JULY 21, 2019

Based on your experience and B2C SaaS history, what would be the best strategy for an online app to grow? Not if you want the whole world to love, and use, your product. View original question on quora. The post Is it recommended to require the credit card details upfront during the signup? appeared first on SaaStr.

B2C 140

B2C Strategy SaaS Metrics 140

Intercom, Inc.

DECEMBER 11, 2018

The post How B2C companies are using live chat to drive sales and offer a personalized customer experience appeared first on Inside Intercom. This enables our support team to tackle higher priority issues like answering questions from potential customers who are ready to buy.

Scale 126

Scale B2C Sales Payment Features 126

SaaStr

JANUARY 21, 2024

Sometimes, market pull really matters more than what any CEO does, especially in the short-term, and especially in B2C. It can seem crazy how much more a CEO can make than a top engineer or marketer or support professional working almost or even just as hard. Someone has to be in charge of getting that done. That’s the CEO.

B2C 242

B2C Engineering Revenue SaaS 242

SaaStr

MAY 28, 2022

Some of your customers in B2C and that are startups may be under pressure and cutting back. That’s a lot. That’s a lot. It means another , additional $20+ Billion spent on SaaS apps next year alone. Times are a bit turbulent. But overall — things are still growing like crazy in SaaS and Cloud.

Cloud 333

Cloud B2C SaaS Enterprise 333

SaaStr

MAY 1, 2021

Zhao says, “Our business model is B2B SaaS, but our sales motion is similar to a consumer-like company…there’s a lot of B2C elements to it.”. Zhao furthers his point by emphasizing that: “This B2C plus B2B motion gives us a lot of sales efficiency. When it comes to creating an enterprise pipeline, Notion takes a unique approach.

Enterprise 234

Enterprise Scale B2C SaaS 234

SaaStr

FEBRUARY 28, 2022

Especially from VCs, B2C folks, and folks that have never sold bigger deals and into the enterprise. Apologies for the caps, but be careful taking advice from B2C and SMB folks. Q: Where do you draw the line when companies ask for customization for a SaaS product? I feel this is perhaps the point founders get the worst advice of all.

B2C 243

B2C SMB Enterprise Startup 243

SaaStr

JUNE 3, 2021

This isn’t B2C and virality won’t accelerate the process. True in B2C too of course. The top 5, with links to the related posts: It may well take 24 months to get to true product-market fit and Initial Traction. If you budget any less, you probably will fail. You have to hire so many functions in SaaS?—?VPS,

Part-Time VPE 286

Part-Time VPE VPCs (Virtual Private Cloud) B2C SaaS 286