FastSpring

APRIL 26, 2022

In part one, we cover benchmarks and common churn formulas. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Part I: SaaS Churn Benchmarks. When we set churn benchmarks for SaaS companies, there’s so much to consider.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

SaaStr

DECEMBER 14, 2023

Teleport (www.goteleport.com) — Teleport provides identity-based infrastructure access that gives developers material productivity gains without compromising security. She also developed Bessemer’s Cash Conversion Score and authors the annual Cloud 100 Benchmarks Reports.

Venture Capital 282

Venture Capital Benchmarks Cloud compliance 282

Tom Tunguz

NOVEMBER 12, 2023

Compare that to the benchmarks in 2013! The data suggests revenue per employee growth is zero dring product development. Snowflake is second, pushed by their best-in-class net dollar retention (NDR). Both these companies also focus on enterprise accounts - in contrast to Bill.com at the bottom, which targets small businesses.

Software Review 330

Software Review Trends Revenue Software 330

User Pilot

JUNE 11, 2024

That said, let’s explore the most critical product marketing metrics to track, along with the latest benchmarks in 2024: Check out the 2024 Benchmark Report. Let’s explore the most important metrics (you can check their benchmarks here ): User activation rate : Measures how effectively onboarding converts new users into active users.

Benchmarks 102

Benchmarks Product Marketing Metrics Marketing 102

Tom Tunguz

MARCH 2, 2024

This is a chart of many recent AI models’ performance according to a broadly accepted benchmark called MMLU. It’s one measure of many & it’s not perfect - like any benchmark. Each benchmark grades the model on a different spectrum : bias, mathematical reasoning are two other examples. 3/15/22 175 0.7

AI 240

AI Azure ChatGPT Benchmarks 240

SaaStr

MARCH 12, 2025

The Marketing and Sales Funnel Web traffic Leads MQLs SQLs Opportunities Closed Deals Track conversion rates between stages Protect your pipeline with a two-key system (BDR and salesperson must agree an opportunity is valid) The Four Pipeline Sources Marketing SDR outbound Alliances (10-30% of pipeline, faster closures, higher success rates) Sales (..)

Sales Hiring 202

Sales Hiring Marketing Technical Review Underperforming Technical Team 202

SaaStr

NOVEMBER 4, 2021

The “Rule of 40” is one of the most commonly cited valuation benchmarks in SaaS for both public and private companies. While SaaS is an amazingly transparent community with abundant benchmarking resources, there are much fewer publicly available studies that allow an analysis of the underlying drivers of “Rule of 40.”

SaaS 317

SaaS Technical Review Benchmarks Azure 317

SaaStr

APRIL 30, 2021

A great benchmark for developer-centric mission-critical services. . — Jason BeKind Lemkin (@jasonlk) April 20, 2021. We all have figured out now that top-tier NRR is the key to the winners in SaaS. Some best-of-breed examples: Snowflake’s NRR is 162%. UiPath’s NRR is 145%. Top-tier for B2B enterprise software.

SMB 324

SMB Benchmarks Enterprise B2B 324

User Pilot

JULY 14, 2024

That’s the average core feature activation rate across the companies we studied for our Product Metrics Benchmark Report 2024. Companies by industry analyzed in our Product Metrics Benchmark Report 2024. Check out our Product Metrics Benchmark Report 2024. Core feature adoption data can also guide product development.

Benchmarks 105

Benchmarks Artificial Intelligence Underperforming Technical Team Onboarding 105

User Pilot

JULY 21, 2024

These are the key questions we explore in the article based on our recent Product Metrics Benchmark Report 2024 which investigates company performance in 6 different metrics across 7+ industries. Companies analyzed in the SaaS Product Metrics Benchmark Report 2024 by industry. Check out our Product Metrics Benchmark Report 2024.

Benchmarks 105

Benchmarks Onboarding Healthcare Metrics 105

User Pilot

JULY 21, 2024

According to our benchmark, the average month-1 retention rate in SaaS companies is 46.9%. Let’s explore our product metrics benchmark and learn: The definition of month-1 retention rate and why it matters. Check our product metrics benchmark report. Average month-1 retention statistics for different segments.

Benchmarks 105

Benchmarks Retention Healthcare Scale 105

Sales Hacker

DECEMBER 9, 2021

Are you struggling to break out and get noticed in business development? Driving innovation and creativity in business development. They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising.

Innovation 123

Innovation Development Marketplace as a Service Business 123

SaaStr

APRIL 27, 2023

And all 4 of those were developer-focused (B2D) companies. Some interesting benchmarks here for you to think about. Also, in many cases, stock option grants aren’t included in these numbers, and thus ownership numbers may be a bit higher). 5 had solo founders , or close to it. This makes a lot of sense to me.

SaaS 321

SaaS Cloud Benchmarks Data 321

SaaStr

SEPTEMBER 17, 2020

Before starting JFrog, the founders had built a successful IT consulting firm, AlphaCSP, which focused on developing Java solutions. In other words, they got first-hand experience of the pains of software development. That’s the benchmark we are looking for.”. JFrog offered 11.6

New CTO 283

New CTO CTO Benchmarks Consulting 283

User Pilot

JULY 31, 2024

In today’s ultra-competitive landscape, your product development strategy is a roadmap that helps you navigate the journey from product idea to market success. In this article, we present a product manager’s guide to creating and successfully executing a product development strategy. Not sure where to begin?

Development 104

Development Strategy Market Research Innovation 104

User Pilot

SEPTEMBER 16, 2024

To answer this, let’s explore: What a market development strategy is. Real-life SaaS examples of successful market development attempts. A step-by-step process to build a viable market development strategy. Product development : Focuses on creating new products or enhancing existing ones to meet the needs of your current market.

Development 105

Development Strategy Marketing Technical Review 105

Tom Tunguz

JULY 21, 2024

All of these benchmarks are machine-generated : HumanEval & HumanEvalFIM are not human testers - but open-source projects that evaluate AI code. Benchmarks may not be enough; buyers may want to see how the system performs in their own context over time. 1 This type of evaluation works well for broad sense of relative performance.

Sales 206

Sales Machine Learning Artificial Intelligence Generative AI 206

User Pilot

JULY 23, 2024

The product development life cycle is an exciting and complex process. This article will break down the stages of a product development life cycle and tools that can help you deliver a great product. TL;DR The product development life cycle is the systematic process of taking a product from an idea to its commercialization.

Development 109

Development SaaS Marketplace as a Service Scale 109

SaaStr

OCTOBER 3, 2022

In addition to marketing, do you also need business development representatives (BDR)? After doing the legwork of developing a GTM model, it’s time to actually build your organization—and the strength of this foundation starts with its people. Develop a simple strategy that drives interest to the top of the funnel. Sales Cycle.

Scale 273

Scale Sales Hiring Sales Recruiting Scaling 273

Tom Tunguz

DECEMBER 16, 2021

We can benchmark them relative to their corporate value. it excludes ecosystem funds raised by cryptocos to develop their ecosystems. It’s too early in the development of the ecosystem for most businesses to concentrate on customer acquisition funnel optimization. equity and tokens are different instruments.

Venture Capital 274

Venture Capital Blockchain Acquisition Benchmarks 274

SaaStr

FEBRUARY 20, 2021

3. “The 5 Metrics and Benchmarks You Should Track to Maximize Your Company’s Valuation with Tomasz Tunguz of Redpoint Ventures” Tomasz is back with his latest data-driven insights on how to get the highest valuation possible! It’s always a crowd favorite!! Sign up here. #3. Sign up here ! #5.

Benchmarks 239

Benchmarks Cloud Enterprise Scaling 239

Sales Hacker

NOVEMBER 29, 2024

2) AI infrastructure and AI-native The advancements in AI have enabled developers to build what wasn’t possible just a few years ago. Constantly hustling to get into the best deals in spaces we’ve developed a thesis around. For example, one of our top-performing early investments, Seso Inc. ,

Investment 113

Investment Technical Review Development Team Review Scale 113

SaaStr

SEPTEMBER 19, 2019

And all 3 of those were developer-focused (B2D) companies. Some interesting benchmarks here for you to think about. Also, in many cases, stock option grants aren’t included in these numbers, and thus ownership numbers may be a bit higher). 5 had solo founders, or close to it. The average ratio was about 2:1 for co-founder equity.

SaaS 255

SaaS Cloud Benchmarks Development 255

User Pilot

JUNE 16, 2024

Looking for reliable metrics benchmarks to gauge your product performance and inform your decisions? That’s what you can find in Userpilot’s Product Metrics Benchmark Report. Why should product teams read this benchmark report? We also share 6 key insights for product managers that we found particularly interesting.

Benchmarks 81

Benchmarks Metrics Sales Recruiting Acquisition 81

SaaStr

MARCH 24, 2021

In his highly informative session, Tomasz Tunguz, the Managing Director at Redpoint Ventures, shares the essential benchmarks you need to track your company’s valuation and where to look to make improvements. Atlassian, another software company, was founded in the year 2000 before the modern VC landscape developed into its present form.

Metrics 274

Metrics Banking Benchmarks Investment 274

Buffer Resources

AUGUST 7, 2024

Define your goals for a partnership Develop a detailed audience persona that includes demographics, interests, pain points, and social media habits.   Since influencer marketing is fairly new to our team, our desired outcome was to see what was possible with this kind of marketing and set a benchmark to build off.

Social Media 109

Social Media Compensation Technical Review Branding 109

The Angel VC

MAY 8, 2015

As a caveat, I'm going to mention some benchmark numbers but it's very important to note that none of these numbers can be viewed in isolation. How has your ARPA developed? How has your pipeline developed? Let's go through these items one by one and try to anticipate some of the questions potential investors will think about.

Development Team Review 252

Development Team Review Software Review Scale Acquisition 252

SaaStr

APRIL 13, 2022

One-third of the companies that came out of Y Combinator were successful—in being acquired, going public, or hitting their growth benchmarks. In case your product is not an immediate success, this two-year period will give you the space to develop the best product you can. Another one-third of the companies went under the radar.

Construction 245

Construction Benchmarks Product Marketing Enterprise 245

SaaStr

MARCH 17, 2020

Predictable Revenue outlined the four pillars of outbound sales development and talked about how they’re helping companies investigate markets before building out sales teams, and also explained how the company helps customers create a link between targeting and messaging. Go to Hired’s website to learn more about their news.

Sales Hiring 233

Sales Hiring Scale Payment Features Marketplace as a Service 233

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. Last year, Intercom, Klaus, and Support Driven partnered to publish the first-ever support quality benchmark report with the goal of uncovering what good results in customer service actually look like.

Benchmarks 104

Benchmarks Sales Hiring Scale Strategy 104

Intercom, Inc.

AUGUST 18, 2021

There’s a good reason that the seemingly simple Net Promoter Score (NPS) has become a ubiquitous, revered statistic in modern business – this single number is viewed as a measure of customer loyalty, a way to benchmark competitive performance, and has been proven to correlate with revenue growth (hence the popularity).

Scale 232

Scale Benchmarks Construction Metrics 232

Intercom, Inc.

NOVEMBER 24, 2021

It establishes a decision early in the process and becomes a benchmark against which we evaluate new choices. For example, would you make a different choice if you knew development would be quicker, or if you were sure it would deliver better customer retention? What would a better option look like? Stage 6: Review the decision.

Underperforming Technical Team 257

Underperforming Technical Team Construction Benchmarks Data 257

Tom Tunguz

FEBRUARY 11, 2019

I’m happy the data has garnered so much interest and I hope it’s helping with our two goals of sharing benchmarks and sparking conversations about how to optimize trial. I would have expected companies in the $1M or less in ARR to observe lower conversion rates because they are earlier in their go-to-market development.

Payment Services 206

Payment Services SMB Benchmarks Market Segmentation 206

Tom Tunguz

MARCH 24, 2024

Technology hadn’t reached the level of sophistication we have attained today where AI is 90% as capable as a high-school student, the MMLU benchmark for AI is precisely this. It hinges on a key development in GTM - the subject of tomorrow’s post. In 2016, the question was easy to answer : sell Ironman not Robocop.

AI 182

AI Software Engineering Benchmarks Startup 182

Tom Tunguz

OCTOBER 21, 2017

Thousands if not tens of thousands of pages have been written about the marketer, sales developer, inside account executive and customer success play. Feature optimization - develop a product with 20% of the features but 80% of the value, and use a simplified product to challenge the competition. In addition, the playbook is known.

Venture Capital 189

Venture Capital SaaS Machine Learning Artificial Intelligence 189