Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam. Show Introduction [00:10].

Marketplace as a Service 113

Marketplace as a Service CTO Hire Sales Recruiting Scale 113

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Casey Accidental

OCTOBER 18, 2021

Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster. So I gathered as much information as I could about these different strategic initiatives, as well as digging into the core self-service business.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And if you know the author Stephen Covey really well, he wrote the famous book around the Seven Habits of Highly Successful People, and has written a lot recently around the importance of trust.

Scale 234

Scale Scaling Sales Hiring Underperforming Technical Team 234

SaaStr

JULY 11, 2019

I invest across consumer, B2B SaaS companies, and then also dev tools and infrastructure companies as well. I have a five-year-old and a two-year-old, so I might be a little bias, but we read this book a lot. The marketplace was doing well. It’s been really fun to be on the investor side. We looked at the numbers.

Scale 154

Scale Marketplace as a Service Sales Recruiting Scaling 154

SaaStr

NOVEMBER 6, 2019

I think one of the key reasons for this perspective is that there really aren’t many proven best practices for how operators can actually create categories — a problem that I wanted to help address by publishing a book on the topic. But make no mistake — successfully creating a category is extremely hard. .

Scale 136

Scale Sales Recruiting Marketplace as a Service Forecasting 136

Payrix

JANUARY 28, 2025

However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. Matt Downs Yeah, look, you know, not to go too far back as the integrated OG, but this market’s existed for 20 years and first it was integrating the payment, then it was focused on kind of back book.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Intercom, Inc.

MARCH 19, 2020

On this week’s show we’re revisiting a chat I had in October last year with Bailey Richardson, co-author of Get Together , a book that tells you everything you need to know about fostering community. So we broke it up into nine steps and just published a book called Get Together with all of those nine steps broken out. Give up control.

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

Intercom, Inc.

NOVEMBER 14, 2019

Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” As Kayti puts it: “Imagine if you were responsible for a book of business of 700 accounts, all small businesses who are advertising on Yelp. We love the marketplace you’ve created.’”. We love you.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

SEPTEMBER 3, 2019

So I have thought for a really long time, and I wrote a book about this, but the more I think about how to drop the cost of user acquisition, the more clear it becomes to me that it’s not about the typical model that people have in their mind when they’re thinking about this, and the typical problem set that people are trying to solve.

Acquisition 171

Acquisition Software Review Payment Methods Marketplace as a Service 171

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. I used to write books for IBM. It’s really that simple.

User Experience 209

User Experience Strategy Engineering Communication 209

Intercom, Inc.

DECEMBER 16, 2021

Essentially, network effects describe how the value of a product or service depends on how many users engage with it – the more users engage, the more appealing it becomes. The marketplace flavor of that is, I think, anchored so heavily on network effects and what you state as, in the title of your book, The Cold Start Problem.

Marketplace as a Service 138

Marketplace as a Service Scale Blockchain Startup 138

Baremetrics

JANUARY 24, 2022

Invoice financing is an attractive funding option for B2B and service-based businesses. They offer an intuitive marketplace that fast-tracks invoice payments and quickly increases cash flow for SaaS companies. Stage #1: Company ABC sells their invoice on a financing marketplace such as Crowdz. Pro Tip: Check out Crowdz !

Payment Features 98

Payment Features Finance SaaS Payments Payment Services 98

Neil Patel

MAY 20, 2021

The addition of shopping features such as Facebook Marketplace can also be leveraged by businesses to improve online conversions. Your business page also helps you build an online community and better service your customers. Facebook Business Pages are free to set up, meaning there is no upfront investment to get your business listed.

Business 145

Business Social Media Marketplace as a Service Advertising 145

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

Intercom, Inc.

APRIL 4, 2019

The self-service model requires little to no selling whatsoever, saving time, labor and resources for a growing startup. Are you a marketplace or are an e-commerce retailer? Created and popularized by Salesforce.com and then written about in the book Predictable Revenue , the appeal of the SDR/AE mode is obvious.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

JUNE 16, 2020

I’m going to first talk about some of the insights that we’ve gotten from serving Salesforce Ventures portfolio companies, both in terms of what they’re seeing in the market and how bookings and churn and things like that are heading, but then also how they’re adjusting to this on their go to market strategies.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

Sales Hacker

MARCH 7, 2022

He has so much sales and management knowledge he could write a book on it — and, in fact, he’s written seven, including “Sales Management That Works: How to Sell in a World That Never Stops Changing.” Back in the day, the majority of Frank’s students wanted to go into investment banking and consulting.

Technical Review 112

Technical Review Sales Marketplace as a Service Banking 112

Neil Patel

APRIL 1, 2021

Ellevest is a digital investing platform. The Ellevest Instagram bio works because it clearly states who the business is for (by women, for women), the industry it’s in (financial services), and the type of business model it uses (membership-based). GOODEE is a top online marketplace. Why This Instagram Bio Is Great.

Social Media 137

Social Media Business Marketplace as a Service Branding 137

Baremetrics

AUGUST 6, 2021

Afterall, well-maintained books are the only antidote to a tax audit. Assets can be purchased with your investments and profits (equity) or loans (liabilities), hence Assets = Liabilities + Equity. Capital is all of the company’s assets currently available to invest, spend, etc. be honest How well do you know your business?

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 40

Marketplace as a Service Business Model SaaS Payments Payments 40

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. In a similar vein, Austin Kleon wrote a book called Steal Like An Artist about how to come up with creative ideas. Specialize.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

User Pilot

JULY 23, 2024

Book a Userpilot demo with our team to learn more! It helps you think creatively and reimagine existing products and services. Validate the product ideas At this time, you screen the most promising ideas to see if they can work and narrow the list of ideas to a feature(s) that is worth investing your resources in.

Development 109

Development SaaS Marketplace as a Service Scale 109

Neil Patel

APRIL 9, 2021

The industry insights section provides you with data on certain industries, such as healthcare and financial services. Investing in workforce development and onboarding is an expensive process. For example, you might have offered a free e-book in exchange for an email to add to your list. LinkedIn Talent Insights. Conclusion.

Scale 125

Scale Social Media Advertising Marketplace as a Service 125

Intercom, Inc.

OCTOBER 24, 2019

She and her partners recently published Get Together , a book that distills key insights from some of their favorite projects and provides practical advice for how to jumpstart a passionate, engaged group. How did you first cross paths then with your little community of co-authors for your book? Get to know your biggest fans.

Underperforming Technical Team 116

Underperforming Technical Team Interviewing Marketplace as a Service Investment 116

Neil Patel

JANUARY 1, 2021

I definitely recommend reading reviews from actual customers about the kind of service they receive during and after implementation. If you are supposed to get a dedicated service rep, how dedicated are they? Clients can upload documents and even book their own appointments (on your terms, of course).

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

Intercom, Inc.

JANUARY 10, 2019

To get inspired for the year ahead, we’re turning to books. Paul’s engrossed in Principles by Ray Dalio, which follows an investment banker’s successes, failures and future redemption guided by a set of ideals. Whereas if I tell you there’s a bot that can book health insurance, that sounds like it could be useful.

Scale 143

Scale Banking Technical Review Systems Review 143

FastSpring

APRIL 3, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. Like it’s a way for me to kind of bring my company out into the marketplace better. Because in that we got speaking, we have the authoring, content, whether online or like a physical book. Jump to video. Jump to transcript.

Branding 99

Branding Social Media AI Search Outsourcing Services 99

Neil Patel

APRIL 20, 2021

That’s because Seth Godin has written over 20 bestselling books. In the book Influence: The Psychology of Persuasion , author Robert B. Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

User Pilot

JULY 31, 2024

Book a demo today to learn how Userpilot can assist you through the different development phases. Companies that adopt this strategy invest heavily in research and development to enable them to predict future trends and innovate accordingly. Next, you need to create a working prototype and test it with potential customers.

Development 104

Development Strategy Market Research Innovation 104

User Pilot

NOVEMBER 2, 2022

Improve customer service to boost overall product value. Customers expect a timely, personalized customer service experience. Offer white glove service for customers in higher purchasing levels. Invest in customer education throughout the entire user journey. . Improve your customer service.

Scale 98

Scale SaaS Marketplace as a Service Social Media 98

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. “Upmarket customers have different demands of you.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

User Pilot

AUGUST 31, 2023

Examples of products that depend on the network effects for growth are social media sites like Facebook, messaging apps like WhatsApp, lift-sharing platforms like Uber, or marketplaces like eBay. Book the demo to see how Userpilot can help you drive user engagement and build your network. Network effects drive product growth.

Social Media 105

Social Media Customer Lifetime Value SaaS Marketplace as a Service 105

OpenView Labs

AUGUST 24, 2021

In Privy’s case, partnering with email service providers (ESPs) makes sense because Privy’s primary purpose is growing email lists by getting more contacts, and ESPs generally base their pricing on the number of contacts on a list. Privy and ESPs are aligned on a shared mission, and the services they offer are intrinsically complementary.

Scale 100

Scale Strategy Merchant Services Marketplace as a Service 100

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

JULY 9, 2024

Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions. Zendesk : Best for scalable customer support and service management across multiple channels. This will help you gain insights into the strengths and weaknesses of each option and choose one that offers the best value for your investment.

Software Review 103

Software Review Software Management Business 103

Subscription Flow

JUNE 26, 2024

Did you know that the Dutch payment processing company Mollie was only able to raise $100 million in 2020 as its growth tech investment? Doing this will ensure that Mollie is able to process payments made by your customers from services like SEPA or iDEAL. So what happened? The short answer is COVID.

Payment Features 98

Payment Features Payment Methods Payment Services Payment Solutions 98