Point Nine Land

MARCH 10, 2020

A strategic analysis after evaluating multiple service marketplaces Over the past few years, I’ve come across a huge number of service (or labor) marketplaces: the countless Uber for X companies, the marketplaces for lawyers, therapists, cleaners, architects, construction workers; you name it. Sounds complicated?

Marketplace as a Service 59

Marketplace as a Service Strategy B2C Systems Review 59

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . The Brazilian platform Superlógica is created with small service businesses in mind. Funding to Date : $6.6M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Point Nine Land

MAY 22, 2020

As consumers, we can order almost anything online in a few clicks: books, taxis, cars or manicures, you name it. Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

FastSpring

JANUARY 23, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. So it’s a marketplace, it’s a platform. And the biggest difference between the two of those statements is one, low value to sort of medium and high value, and then two, the actual service layer built into the technology underneath the hood.

Scale 109

Scale Entrepreneurship Scaling Underperforming Technical Team 109

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam. Show Introduction [00:10].

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

SaaStr

FEBRUARY 6, 2023

Amazon now delivers goods and services to your front door within the hour. The problem they set out to solve was just being made worse—a common theme in the marketplace. It was built because customers asked for the ability to make personal travel bookings while making business travel arrangements.

Travel 240

Travel Scale Marketplace as a Service Management 240

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Patrick Campbell, CEO, ProfitWell.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStock

MARCH 26, 2019

With more than 30k books and newspaper, the company has built a custom digital library platform for schools, businesses, libraries, and public and private institutions. Metatext offers a solution to help SaaS entrepreneurs to automate business processes such as customer services, marketing and insights. Founders : Rafael Sandroni.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

SaaStr

FEBRUARY 25, 2020

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Here’s what SaaS businesses need to know about simplifying sales tax. Understand your sales tax responsibilities. Mark earned his B.A.

Merchant Services 207

Merchant Services Scale Technical Review Sales Hiring 207

Casey Accidental

JANUARY 23, 2019

They have also heard about marketplaces that have given all of the power to the supply, and also marketplaces where supply has no power. These issues usually arise in two areas, which particularly, but not exclusively, affect marketplaces. The second issue is around who controls the quality of the service.

Scale 73

Scale Marketplace as a Service Outsourcing Services Scaling 73

SaaStr

JULY 11, 2019

I have a five-year-old and a two-year-old, so I might be a little bias, but we read this book a lot. It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. I think about BHAGs as these big, hairy monsters.

Scale 157

Scale Marketplace as a Service Sales Recruiting Scaling 157

Andreessen Horowitz

NOVEMBER 14, 2023

But when we turn to this protocol, what we’re effectively looking for is: Someone who knows enough to help us navigate to the right type of service (e.g. Most of us are not well-equipped to self-diagnose from a list of possible conditions, and our friends who work in healthcare often don’t have the exact expertise we need.

Artificial Intelligence 129

Artificial Intelligence Healthcare Marketplace as a Service Systems Review 129

SaaStr

FEBRUARY 11, 2021

How do you deal with FUD in the marketplace? . Top-line revenue, inclusive of churn, inclusive of upsells and self-service, net of everything. In the beginning, consider bonuses and goals that match the overall company ARR goals — not just new new bookings. Tell me about the deals you’ve lost to competitors. .

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

Neil Patel

NOVEMBER 16, 2020

But these platforms typically have an extensive marketplace with a plethora of plugins—so it shouldn’t be too difficult, even though it requires an extra step. If you can’t find a custom function from a feature marketplace, you’ll need to have a developer build one for you. Shopify even has a marketplace of experts for hire.

Payment Methods 141

Payment Methods Payment Solutions Systems Review Technical Review 141

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun. Andrew: I love recommending this book.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

Casey Accidental

OCTOBER 18, 2021

Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster. So I gathered as much information as I could about these different strategic initiatives, as well as digging into the core self-service business.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Payrix

JANUARY 28, 2025

However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. Matt Downs Yeah, look, you know, not to go too far back as the integrated OG, but this market’s existed for 20 years and first it was integrating the payment, then it was focused on kind of back book.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

NOVEMBER 6, 2019

I think one of the key reasons for this perspective is that there really aren’t many proven best practices for how operators can actually create categories — a problem that I wanted to help address by publishing a book on the topic. But make no mistake — successfully creating a category is extremely hard. .

Scale 138

Scale Sales Recruiting Marketplace as a Service Forecasting 138

Intercom, Inc.

DECEMBER 16, 2021

Essentially, network effects describe how the value of a product or service depends on how many users engage with it – the more users engage, the more appealing it becomes. The marketplace flavor of that is, I think, anchored so heavily on network effects and what you state as, in the title of your book, The Cold Start Problem.

Marketplace as a Service 138

Marketplace as a Service Scale Blockchain Startup 138

SaaStr

FEBRUARY 18, 2020

I know we’re going to hear about your book. And our job is to basically find a way to bring that to life, be ambassadors of the brand and bring it out to the marketplace. Anthony : So most CMOs are going to be measured by company metrics, so bookings, GRR, cash. I think this book does apply to both. Anthony : Yeah.

Scale 293

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 293

Intercom, Inc.

NOVEMBER 14, 2019

Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” As Kayti puts it: “Imagine if you were responsible for a book of business of 700 accounts, all small businesses who are advertising on Yelp. We love the marketplace you’ve created.’”. We love you.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

SEPTEMBER 3, 2019

So I have thought for a really long time, and I wrote a book about this, but the more I think about how to drop the cost of user acquisition, the more clear it becomes to me that it’s not about the typical model that people have in their mind when they’re thinking about this, and the typical problem set that people are trying to solve.

Acquisition 174

Acquisition Software Review Payment Methods Marketplace as a Service 174

Baremetrics

JANUARY 24, 2022

Invoice financing is an attractive funding option for B2B and service-based businesses. They offer an intuitive marketplace that fast-tracks invoice payments and quickly increases cash flow for SaaS companies. Stage #1: Company ABC sells their invoice on a financing marketplace such as Crowdz. Pro Tip: Check out Crowdz !

Payment Features 98

Payment Features Finance SaaS Payments Payment Services 98

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. I used to write books for IBM. It’s really that simple.

User Experience 209

User Experience Strategy Engineering Communication 209

Sales Hacker

DECEMBER 9, 2021

They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. They call, thank them for their service, and offer to donate to their charity of choice, specific to veterans’ needs.

Innovation 121

Innovation Development Marketplace as a Service Business 121

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media SaaS 97

Neil Patel

MAY 20, 2021

The addition of shopping features such as Facebook Marketplace can also be leveraged by businesses to improve online conversions. Your business page also helps you build an online community and better service your customers. For example, if you are a physiotherapy clinic looking to book more clients, your CTA button may say Book Now.

Business 145

Business Social Media Marketplace as a Service Advertising 145

Neil Patel

OCTOBER 22, 2020

Your most common options are: Getting people to opt-in in exchange for Free value on a subject Directly selling a low-ticket product like a book or a mini-course Free Trial offer for a monthly service or software Free + Shipping offer where you count on upsells to make a profit. And now for the main event…. 3 Intercom. 10 Webflow.

Scale 142

Scale Underperforming Technical Team Sales Hiring Consulting 142

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 174

Payments Merchant Services Payment Solutions Payment Services 174

Neil Patel

JUNE 3, 2021

” The #Followmeto project has also morphed into TV and book deals. According to Tap Influence, there are four main ways to find influencers: searching manually, using databases, tapping networks, or exploring marketplaces. This method of connecting with influencers sits in between databases and marketplaces. Marketplaces.

Strategy 121

Strategy Marketing Marketplace as a Service Social Media 121

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 40

Marketplace as a Service Business Model SaaS Payments Payments 40

Intercom, Inc.

APRIL 18, 2019

They noticed that a big design conference was coming to town, and all the hotels were booked. They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. So how can we do more of that?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Neil Patel

APRIL 1, 2021

The Ellevest Instagram bio works because it clearly states who the business is for (by women, for women), the industry it’s in (financial services), and the type of business model it uses (membership-based). This gives the reader a good idea of the target audience and what they’ll achieve through the service.

Social Media 137

Social Media Business Marketplace as a Service Branding 137

Intercom, Inc.

MAY 31, 2018

blog , books on everything from product demos to outbound sales, and the Startup Chat podcast that he co-hosts with Hiten Shah. Steli: We asked ourselves, “Who is the type of customer we truly understand better than anybody else in the marketplace, and who is the customer we truly care about?” What kinds of questions did you ask?

Startup 223

Startup Forecasting Sales Communication 223

Neil Patel

DECEMBER 30, 2020

An affiliate network connects publishers, like blog owners or influencers, with companies looking to promote their products or services. Affiliate networks work as a marketplace for affiliate programs. What types of products and services are your readers likely to be interested in? What is an Affiliate Network?

Merchant Services 140

Merchant Services Payments Payment Methods Marketing 140

Sales Hacker

SEPTEMBER 2, 2020

And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. Their website also offers a chance to book a product demo. Companies operating in well-digitized industries (media, IT, finance, professional services). Talvista: $199k ACV and $996k ARR.

Scale 132

Scale Outsourcing Services Sales Technical Review 132