Neil Patel

DECEMBER 21, 2020

However, the many opportunities available with print on demand services are almost limitless. Maybe it’s a new design or a new book. This can be an issue when it comes to customer service and general follow up. Who Uses Print on Demand Services? What is Print on Demand? So you have a great new idea.

Marketplace as a Service 145

Marketplace as a Service Business Advertising Social Media 145

Point Nine Land

MARCH 10, 2020

A strategic analysis after evaluating multiple service marketplaces Over the past few years, I’ve come across a huge number of service (or labor) marketplaces: the countless Uber for X companies, the marketplaces for lawyers, therapists, cleaners, architects, construction workers; you name it. Sounds complicated?

Marketplace as a Service 59

Marketplace as a Service Strategy B2C Systems Review 59

FastSpring

JANUARY 23, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. So it’s a marketplace, it’s a platform. And the biggest difference between the two of those statements is one, low value to sort of medium and high value, and then two, the actual service layer built into the technology underneath the hood.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . The Brazilian platform Superlógica is created with small service businesses in mind. Funding to Date : $6.6M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Point Nine Land

MAY 22, 2020

As consumers, we can order almost anything online in a few clicks: books, taxis, cars or manicures, you name it. Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam. Show Introduction [00:10].

Marketplace as a Service 113

Marketplace as a Service CTO Hire Sales Recruiting Scale 113

SaaStr

FEBRUARY 6, 2023

Amazon now delivers goods and services to your front door within the hour. The problem they set out to solve was just being made worse—a common theme in the marketplace. It was built because customers asked for the ability to make personal travel bookings while making business travel arrangements.

Travel 240

Travel Scale Marketplace as a Service Management 240

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Patrick Campbell, CEO, ProfitWell.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

FEBRUARY 25, 2020

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Here’s what SaaS businesses need to know about simplifying sales tax. Understand your sales tax responsibilities. Mark earned his B.A.

Merchant Services 208

Merchant Services Scale Technical Review Sales Hiring 208

SaaStock

MARCH 26, 2019

With more than 30k books and newspaper, the company has built a custom digital library platform for schools, businesses, libraries, and public and private institutions. Metatext offers a solution to help SaaS entrepreneurs to automate business processes such as customer services, marketing and insights. Founders : Rafael Sandroni.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

Casey Accidental

JANUARY 23, 2019

They have also heard about marketplaces that have given all of the power to the supply, and also marketplaces where supply has no power. These issues usually arise in two areas, which particularly, but not exclusively, affect marketplaces. The second issue is around who controls the quality of the service.

Scale 73

Scale Marketplace as a Service Outsourcing Services Scaling 73

Intercom, Inc.

JUNE 2, 2022

Elizabeth currently leads Strategy and Research and Development for Service & Hospitality at Chick-fil-A and has been a professional speaker for over a decade. She has worked with brands such as Disney World and The Gap, and just last April, she published her first book: The Power of Customer Experience: 5 Elements To Make An Impact.

Innovation 223

Innovation Development Team Review Marketplace as a Service Entrepreneurship 223

SaaStr

JULY 11, 2019

I have a five-year-old and a two-year-old, so I might be a little bias, but we read this book a lot. It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. I think about BHAGs as these big, hairy monsters.

Scale 158

Scale Marketplace as a Service Sales Recruiting Scaling 158

SaaStr

FEBRUARY 11, 2021

How do you deal with FUD in the marketplace? . Top-line revenue, inclusive of churn, inclusive of upsells and self-service, net of everything. In the beginning, consider bonuses and goals that match the overall company ARR goals — not just new new bookings. Tell me about the deals you’ve lost to competitors. .

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

Neil Patel

NOVEMBER 16, 2020

But these platforms typically have an extensive marketplace with a plethora of plugins—so it shouldn’t be too difficult, even though it requires an extra step. If you can’t find a custom function from a feature marketplace, you’ll need to have a developer build one for you. Shopify even has a marketplace of experts for hire.

Payment Methods 141

Payment Methods Payment Solutions Systems Review Technical Review 141

SaaStr

MARCH 17, 2020

They announced a new “Hired Flex” option with a flexible monthly and pay-per-hire rate, a “Self Service” signup for startups to get immediate access to Hired’s marketplace, and announced that “Hired Assessments” will now be a part of every package to democratize opportunity through skills-based hiring.

Sales Hiring 237

Sales Hiring Scale Payment Features Marketplace as a Service 237

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun. Andrew: I love recommending this book.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

Casey Accidental

OCTOBER 18, 2021

Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster. So I gathered as much information as I could about these different strategic initiatives, as well as digging into the core self-service business.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Payrix

JANUARY 28, 2025

However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. Matt Downs Yeah, look, you know, not to go too far back as the integrated OG, but this market’s existed for 20 years and first it was integrating the payment, then it was focused on kind of back book.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

NOVEMBER 6, 2019

I think one of the key reasons for this perspective is that there really aren’t many proven best practices for how operators can actually create categories — a problem that I wanted to help address by publishing a book on the topic. But make no mistake — successfully creating a category is extremely hard. .

Scale 138

Scale Sales Recruiting Marketplace as a Service Forecasting 138

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And if you know the author Stephen Covey really well, he wrote the famous book around the Seven Habits of Highly Successful People, and has written a lot recently around the importance of trust.

Scale 236

Scale Scaling Sales Hiring Underperforming Technical Team 236

Intercom, Inc.

DECEMBER 16, 2021

Essentially, network effects describe how the value of a product or service depends on how many users engage with it – the more users engage, the more appealing it becomes. The marketplace flavor of that is, I think, anchored so heavily on network effects and what you state as, in the title of your book, The Cold Start Problem.

Marketplace as a Service 138

Marketplace as a Service Scale Blockchain Startup 138

Intercom, Inc.

NOVEMBER 14, 2019

Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” As Kayti puts it: “Imagine if you were responsible for a book of business of 700 accounts, all small businesses who are advertising on Yelp. We love the marketplace you’ve created.’”. We love you.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

SEPTEMBER 3, 2019

So I have thought for a really long time, and I wrote a book about this, but the more I think about how to drop the cost of user acquisition, the more clear it becomes to me that it’s not about the typical model that people have in their mind when they’re thinking about this, and the typical problem set that people are trying to solve.

Acquisition 175

Acquisition Software Review Payment Methods Marketplace as a Service 175

TrackStreet

APRIL 3, 2025

Even if you only have a few products, keeping track of every online seller at every retailer or marketplace, which can change in real time, is overwhelming and time-consuming. Our unrivaled customer support and service ensure your solution works for you from day one. Book a demo today! They quickly discover its not that simple.

Branding 52

Branding compliance Marketplace as a Service Advertising 52

Baremetrics

JANUARY 24, 2022

Invoice financing is an attractive funding option for B2B and service-based businesses. They offer an intuitive marketplace that fast-tracks invoice payments and quickly increases cash flow for SaaS companies. Stage #1: Company ABC sells their invoice on a financing marketplace such as Crowdz. Pro Tip: Check out Crowdz !

Payment Features 98

Payment Features Finance SaaS Payments Payment Services 98

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. I used to write books for IBM. It’s really that simple.

User Experience 209

User Experience Strategy Engineering Communication 209

Sales Hacker

DECEMBER 9, 2021

They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. They call, thank them for their service, and offer to donate to their charity of choice, specific to veterans’ needs.

Innovation 123

Innovation Development Marketplace as a Service Business 123

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media SaaS 97

Neil Patel

MAY 20, 2021

The addition of shopping features such as Facebook Marketplace can also be leveraged by businesses to improve online conversions. Your business page also helps you build an online community and better service your customers. For example, if you are a physiotherapy clinic looking to book more clients, your CTA button may say Book Now.

Business 145

Business Social Media Marketplace as a Service Advertising 145

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 175

Payments Merchant Services Payment Solutions Payment Services 175

Intercom, Inc.

MARCH 19, 2020

On this week’s show we’re revisiting a chat I had in October last year with Bailey Richardson, co-author of Get Together , a book that tells you everything you need to know about fostering community. So we broke it up into nine steps and just published a book called Get Together with all of those nine steps broken out. Give up control.

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

FastSpring

APRIL 3, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. Like it’s a way for me to kind of bring my company out into the marketplace better. Because in that we got speaking, we have the authoring, content, whether online or like a physical book. Jump to video. Jump to transcript.

Branding 99

Branding Social Media AI Search Outsourcing Services 99

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 40

Marketplace as a Service Business Model SaaS Payments Payments 40

Neil Patel

JUNE 3, 2021

” The #Followmeto project has also morphed into TV and book deals. According to Tap Influence, there are four main ways to find influencers: searching manually, using databases, tapping networks, or exploring marketplaces. This method of connecting with influencers sits in between databases and marketplaces. Marketplaces.

Strategy 121

Strategy Marketing Marketplace as a Service Social Media 121

Intercom, Inc.

APRIL 18, 2019

They noticed that a big design conference was coming to town, and all the hotels were booked. They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. So how can we do more of that?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112