SaaStr

APRIL 7, 2021

The first type is the kind of management team hired by second+ time founders. And if you are, you are going to naturally start off hiring up-and-comers to your first leadership team. The ones that will benefit from taking a risk on a less-proven team and brand. There are roughly 2 types of start-up management teams.

Part-Time VPE 285

Part-Time VPE Sales Hiring Sales Recruiting CTO Hire 285

SaaStr

FEBRUARY 15, 2023

It starts at the beginning when someone interacts with your brand.” – Kim Walsh Hiring and collaboration for growth The product marketing team is the first function to hire for. The next hiring focus should be growth marketing. Hire a CTO and unify the entire data function.

Scale 244

Scale Sales Hiring CTO Hire Scaling 244

SaaStr

MARCH 15, 2019

I remember my CTO once arguing with a Fortune 500 company on a “security” concern they had which really made no sense. More here: I Never Lost a Customer I Actually Visited | SaaStr Not hiring a full-time RFP person. Not hiring a full-time Chief Security & Compliance Offer. Didn’t matter. They were concerned.

Sales Hiring 174

Sales Hiring Enterprise CTO Hire CTO 174

SaaStr

OCTOBER 24, 2022

They’re able to actually swipe a credit card, and what starts off similar to a freemium self-serve product can turn into a six-figure contract in just a few months. It might even be months later that a VP of Engineering or a CTO or CFO realizes that they’re built on a new platform. The contract size grows.

Outsourced Development 215

Outsourced Development Underperforming Technical Team Development Part-Time VPE 215

SaaStr

AUGUST 18, 2019

Not hiring a good enough CTO. But for most of us, it will be a painful, gradual experience to build up leads, brand, word-of-mouth, credibility, etc. But if you have a bunch of $5 a month customers, and then a few offer to pay you $500 a month, at least seriously consider it. SaaS is so competitive these days.

Growth Hacking 158

Growth Hacking CTO Hire Startup Sales Hiring 158

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

SaaStr

JUNE 26, 2024

Deals are contracting, not because of layoffs, but because people are managing budgets so tightly. It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. Are brand-new companies that seem epic with no revenue really worth $1.5B It’s a rocket ship.

CTO Hire 148

CTO Hire AI Venture Capital Sales Hiring 148

SaaStr

APRIL 16, 2019

Going above and beyond, being thoughtful and we try to say, how do we infuse Southern hospitality into our brand and make that a differentiator rather than being stressed about the fact that there are some negatives of being where we are. We ended up signing that contract in the uber back to the airport on the way home.

CTO Hire 179

CTO Hire Travel Underperforming Technical Team CTO Coach 179

SaaStr

NOVEMBER 11, 2022

Your core models for sales, for marketing spend, for hiring and engineering and product. Okay, give us 7% for one hour of a designer’s time. But YC is not that… And listen, I’m not into brands. And the best CTO I know in the world is the CEO. The 60 is probably where your core plan should be.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

SaaStr

FEBRUARY 25, 2020

hiring in-house talent). “The initial appeal was just how easy it was to work with the system,” CTO and Cofounder David Heinemeier Hansson said, “that we knew rates were up to date and we were billing our customers for the right rates and we could defend that when we were submitting our paperwork.” ” 2.

Merchant Services 208

Merchant Services Scale Technical Review Sales Hiring 208

Outseta

APRIL 11, 2019

Why most SaaS companies are blind to some of the best talent on the market By Geoff Roberts 9 min read I believe that most SaaS companies are missing out of a major opportunity when hiring—the opportunity to hire more part-time help, where the employee acts as a fully integrated (albeit part-time) member of the team on an ongoing basis.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

Scale 120

Scale CTO Hire CTO Coach Scaling 120

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Excited to be back emceeing. That was the start of the Month of Scale. I do my own reference calls.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Intercom, Inc.

JULY 21, 2022

If you have a brand or advertising campaign and you’re working with an external agency, how do you not need to change the workflows that you do internally for that external partnership? And so we hired somebody who had a lot of experience and could recommend ways to build the team. Rachel Hepworth: Exactly. Andrew Chen: Exactly.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

NOVEMBER 21, 2019

I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful. ” I’m kind of like, “Even if you make one or two sales in the next couple of months, with your VP sales, it’s going to take you three months to go and hire.”

New CTO 182

New CTO Sales Hiring B2C CTO Hire 182

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. When do we actually achieve a great customer experience in our brands ? By definition, it’s software that allows you to create, manage, and share your brand’s content.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Work on developing your brand. Branding, branding, branding is one of the key ideas Vassilena Valchanova picked up from multiple speakers. So consumers turn to brands.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 146

Sales Hiring Scale CTO Hire Marketing 146

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Sales Hacker

JUNE 12, 2020

How to overcome no brand in market. How to overcome no credible timing event. How to overcome no brand in market (01:23). ? How to overcome no brand in market (01:23). First and foremost, overcoming no brand in market. Second tip here on overcoming know brand in market, expose the buyer’s FOMO.

Enterprise 82

Enterprise CTO Hire Startup Technical Cofounder 82

OpenView Labs

JULY 2, 2020

In this brand-new report, we finally answer the question “Freemium or free trial?” Time and time again SaaS companies are promising customers that they will save hundreds of thousands of dollars, but their pricing strategies are only capturing a tiny fraction of that savings. Tips on Enterprise Pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 150

Scale Sales Hiring Sales Recruiting Technical Advisors 150

Intercom, Inc.

AUGUST 13, 2019

The video operator for the demo was a guy named Stewart Brand , who among other things published a magazine at the time called the Whole Earth Catalog. No, I think the real reason is evident in this quote: OH (a former CTO of Autodesk): “I can walk through most buildings and tell you which version of AutoCad was used to design it. “.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

Chart Mogul

MARCH 9, 2020

Buffer’s mission is to empower their customers to build their brand and engage their audience on social media. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. At the end of the day, that’s our revenue and drives a lot of other strategic decisions such as hiring and other spend. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens. Trust is always in demand.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

BetterCloud

AUGUST 6, 2021

” At that time, I said, “You know what, I think I really want to become a CIO or CTO.” When I decided I wanted to be a CIO or CTO , I was an associate director or what other companies might call a junior director. I really learned from the managers who came before me, including the person who hired me.

Technology 98

Technology CTO Coach CTO Hire New CTO 98

Crafty CTO

FEBRUARY 7, 2023

So once I made the decision to move ahead on the launch of Crafty CTO , I wanted to get on with it. Then came the decision to launch Crafty CTO and suddenly I had a burning need for art, starting with a logo. Even for the impatient, though, there’s a minimum quality bar to hit if you want a credible business footprint.

CTO Hire 40

CTO Hire Artificial Intelligence AI ChatGPT 40

Upscope

JANUARY 5, 2020

For some folks it’s mainly a messaging exercise, while others associate it very closely with branding. It’s how you differentiate your brand in the mind. Positioning focuses on the perceptions of the prospect not on the reality of the brand. Positioning focuses on the perceptions of the prospect not on the reality of the brand.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Andreessen Horowitz

MARCH 20, 2024

You could either spend, you know, you raise some venture funding, you could either spend some of that funding on hiring out a whole team and developing all those competencies, or you can spend that on making your model even better. But it’s a real problem for the incumbent, because they can’t compromise their brand.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Casey Accidental

FEBRUARY 8, 2022

Programs are 4-6 weeks in length, part-time, and held in a virtual format, guided by an executive. By Harsh Sinha (CTO of Wise, formerly PayPal, eBay) and Bryan Dove (CEO at Commercehub, formerly Skyscanner, Amazon, Skype, and Microsoft). Harsh Sinha , CTO at Wise, formerly PayPal, Ebay. Real problems require real depth.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

ProfitWell

JANUARY 2, 2020

Because the contracts are typically much higher in these sales agreements, B2B subscriptions often require a much longer sales process before your customer will consider making a purchase. Contract length. The length of a contract defines how often subscription payments recur. B2C contract length. B2B contract length.

B2C 52

B2C Subscription Payment Features Payments 52

Natalia Luneva

APRIL 30, 2021

Of course, our team is involved to an extent, and we have an external part-time moderator for support. 5 Sebastian Schaeffer, CTO at dofollow.io (B2B PR SaaS) says: “ Our community is primarily on Facebook and Linkedin and it has been live for over a year. But mostly our members help each other, and it works like a charm.

Marketing 98

Marketing Social Media SaaS New CTO 98

OPEXEngine

NOVEMBER 11, 2020

In HubSpot’s case, we eventually hired a world-class data science team, but our scoring only improved by a few points,” notes Redbord. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations. Engagement: How do they interact with your brand? Get it done faster.

Startup 91

Startup Scale Systems Review Technical Review 91

Outseta

NOVEMBER 19, 2019

And many CEOs simply fail to understand the nuances of the role and the future building benefits of marketing investments made in areas like “brand” where the return on investment is not immediately recognizable on the balance sheet. The process of building trust in a consulting capacity really focuses on the sales process.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. Seventy-six percent of the 3,500 brands are below a hundred units. Gabby: We probably track 50 to 60 KPIs, so I’m not going to multiply that times four. We have to serve the entire market.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

ProfitWell

DECEMBER 6, 2019

How many CSMs should you hire? This helps brands manage customer-facing functions in their entirety, from marketing and advertising to research, care, and social engagement. If we succeed, the benefits go beyond retaining revenue: successful customers spread positive word of mouth which makes it easier to attract more customers.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. That is a natural hurdle for PLG motion. So those are things to think about.

Startup 52

Startup Scale CTO Hire Outsourced Development 52