SaaStr

AUGUST 29, 2022

In this talk, Lydia Kothmeier – VP of Operations – and Thomas Peham – VP of Marketing – will share their Upsies and Wowsies of hiring and onboarding an international team and building a global SaaS business – all the way from self-service to enterprise. Sign up for these sessions and hundreds more HERE.

Scale 291

Scale Sales Hiring Marketplace as a Service B2B 291

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model 195

Business Model Scale Pricing Payment Methods 195

FastSpring

OCTOBER 4, 2024

Whether you’re an indie developer looking to break into new markets or an established studio seeking to optimize your payment processes, we’re here to provide the tools and insights you need to succeed in the global gaming marketplace. Go D2C with confidence.

Payment Solutions 158

Payment Solutions Payment Services Payments Payment Methods 158

Neil Patel

DECEMBER 18, 2020

However, Wanelo’s recent decline has made it necessary for online sellers to look elsewhere for the services Wanelo provided. One key to success in the e-commerce is your brand reputation. If your store is on a platform that users rate poorly, it could negatively impact your brand’s reputation by extension.

Merchant Services 145

Merchant Services Marketplace as a Service Social Media Systems Review 145

SaaStock

MARCH 26, 2019

They start by focusing on the onboarding. Metatext offers a solution to help SaaS entrepreneurs to automate business processes such as customer services, marketing and insights. Digibee enables less technical users to connect systems, services, and apps to deliver new digital products to the market. Founders : Rafael Sandroni.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

User Pilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? With Userpilot’s features, you get access to everything you need to create bespoke onboarding experiences, by triggering contextual in-app flows to specific user segments created based on product usage and in-app behavior. Want to see Userpilot’s features in action?

Onboarding 98

Onboarding Software Review Marketplace as a Service Underperforming Technical Team 98

Natalia Luneva

APRIL 24, 2025

PayFac as a Service lets companies add payment processing to their platforms. Key Takeaways PayFac as a Service reduces PayFac setup time from years to days, slashing costs by millions. What Is PayFac-as-a-Service PayFac-as-a-Service is a new way for businesses to handle payments. each year since 2018.

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

SaaStr

JULY 11, 2019

TaskRabbit I ran for almost a decade, and then we sold it to Ikea, the global furniture brand in 2017, and so now I spend my full-time job as an investor looking at early stage tech companies. It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid.

Scale 154

Scale Marketplace as a Service Sales Recruiting Scaling 154

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. Switching to a different service is something that takes a lot of effort. I saw both sides of the marketplace, which was a lot of fun. of their coworkers.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

How To Buy Saas

MAY 21, 2025

Teamtailor Best ATS for Employer Branding Pricing: Key Features: Ideal Use Case: 6. You can create a branded career page and post job ads to over 50+ job boards globally with one click, expanding your reach to candidates worldwide. Recruitee Best Collaborative Recruiting ATS Pricing: Key Features: Ideal Use Case: 4.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Intercom, Inc.

NOVEMBER 14, 2019

As a brand new company, you might engage in plenty of initiatives that are inherently un-scalable – because there’s no better way to nurture customer love than through a personal relationship. It’s time to start thinking about retention at scale and bring onboard a customer success team. We love the marketplace you’ve created.’”.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We wanted our brand to be not just a company name but a “love mark” to accelerate our word of mouth growth. We also think about community and consultants and professional services as an ecosystem around our product.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

User Pilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. Customization options: Can you tailor the platform to match your brand identity and specific needs? Additionally, Userpilots analytics helped them spot and address friction points in the onboarding flow. The result?

Software Review 52

Software Review Engagement Software Scale 52

Intercom, Inc.

NOVEMBER 7, 2018

With more and more people expecting real-time service, if you’re not communicating real-time with your prospects, your competitors are and they are stealing your leads. In a crowded marketplace, a relentless commitment to the customer’s experience can be your strongest differentiation. Make customer handoffs invisible.

Technical Review 161

Technical Review Marketplace as a Service Systems Review Customer Success 161

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 172

Payments Merchant Services Payment Solutions Payment Services 172

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 97

Marketplace as a Service Social Media AI Search SaaS 97

Neil Patel

MARCH 2, 2021

For businesses, this means it’s crucial to find ways to set your brand apart from competitors. Brand Awareness. Generate traffic and build hype around your brand through customer reviews. Consumers want to know they can trust your brand , so who better to rely on than happy customers? Purchasing Decisions. Customer Trust.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

How To Buy Saas

FEBRUARY 25, 2025

This Software-as-a-Service (SaaS) approach revolutionized the industry, making powerful CRM tools accessible without on-premise installs. Over the past two decades, Salesforce has evolved from a sales CRM into a comprehensive platform spanning sales, service, marketing, e-commerce, and app development. Open APIs for custom integration.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

User Pilot

JULY 23, 2024

Userpilot is an all-in-one growth platform that can assist you through the product development lifecycle with features like user feedback surveys, funnel analytics, analytics dashboards, and onboarding UI patterns. It helps you think creatively and reimagine existing products and services. Airbnb’s MVP example.

Development 109

Development SaaS Marketplace as a Service Scale 109

User Pilot

JUNE 2, 2024

Appcues : Improves product adoption with onboarding experiences and event tracking. Best tools for user onboarding : Userpilot. Provides interactive onboarding experiences and in-app communication. Affordable for small businesses with strong onboarding features. Customizable in-app brand experiences and product tours.

Software Review 105

Software Review Technical Review Systems Review AI Search 105

Neil Patel

APRIL 9, 2021

The industry insights section provides you with data on certain industries, such as healthcare and financial services. This section also helps with branding and reach so you can better measure your performance on LinkedIn. Investing in workforce development and onboarding is an expensive process. LinkedIn Talent Insights.

Scale 125

Scale Social Media Advertising Marketplace as a Service 125

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

FastSpring

DECEMBER 12, 2022

Traditionally, payment gateways and payment processors were offered as two separate services and you would have different providers for each service: Payment gateways quickly and securely transfer the payment details from the checkout software to the payment processor. Global tax and financial services. Reporting and analytics.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

Neil Patel

APRIL 20, 2021

Public speaking is another way to establish your personal brand and build a loyal following. Until that happens, you’ll find it difficult to sell your actual products or services. Instead, it also sells itself as a brand. Most people and companies think products and services sell because of their great features.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

Neil Patel

NOVEMBER 6, 2020

Demonstrated knowledge of the Amazon marketplace. To determine if an Amazon marketing agency knows and puts them into practice, check if they have practical knowledge of how the Amazon marketplace works. A process for implementing their core service. This gives you an idea of what people think and feel about their services.

Sales Hiring 109

Sales Hiring Marketing Social Media Marketplace as a Service 109

Unbounce

MAY 1, 2019

Software-as-a-Service (SaaS) marketers are among the world’s most talented. As technical infrastructure gets standardized and integrations become easier, more and more tools are entering an already crowded marketplace. Most advanced SaaS brands optimize this journey according to pre-planned triggers and actions.

SaaS 111

SaaS Marketplace as a Service Software Review Technical Review 111

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. Disrupt : New technology, model, or brand for a market dominated by old, large incumbents. And how does it play out in real life?

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Good times to seek feedback include: Shortly after onboarding is completed. Share Feedback Across Your Enterprise.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93

User Pilot

FEBRUARY 28, 2023

It’s a crowded marketplace with lots of options, but there’s one that stands out from the crowd. You can easily build forms from scratch for an even greater level of control over branding. A customer satisfaction survey is designed to understand how happy your customers are with your product or service.

Marketplace as a Service 98

Marketplace as a Service Churn Onboarding Engagement 98

Stax

JUNE 20, 2024

An ISV partner is a software vendor that partners with an ISV and provides additional services or technology. However, the significance of selecting the right ISV partner program for cloud services or SaaS companies can’t be overstated. Participating in ISV partner programs offers several advantages.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

Neil Patel

OCTOBER 24, 2020

Onboarding Process. During onboarding, make sure you maintain open dialogue to make the process smooth and fuss-free. You can also select a freelancer profile from these marketplaces. What to Expect When Working with a Consultant. One thing that you can expect from a responsible consultant is availability and responsiveness.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

OpenView Labs

AUGUST 24, 2021

In Privy’s case, partnering with email service providers (ESPs) makes sense because Privy’s primary purpose is growing email lists by getting more contacts, and ESPs generally base their pricing on the number of contacts on a list. Privy and ESPs are aligned on a shared mission, and the services they offer are intrinsically complementary.

Scale 100

Scale Strategy Merchant Services Marketplace as a Service 100

User Pilot

AUGUST 18, 2024

These tools offer features like onboarding checklists , in-app messages, and product tours among others, for converting and retaining users. It allows you to schedule posts, interact with your audience, and monitor your brand’s online presence. Sprout Social dashboard.

Scale 104

Scale Scaling Software Review Social Media 104

Payrix

FEBRUARY 4, 2025

Terms related to card acceptance Acceptance marks Signifies which payment brands are accepted at a merchant location and provides the cardholder with information on where his or her card can be used. They underwrite and onboard the sub-merchants and provide them with the products and services required to process electronic payments.

Payment Services 100

Payment Services Merchant Services Payment Solutions Payment Methods 100