FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

Payments 124

Payments Payment Features Payment Methods Payment Services 124

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. For a broader measure of satisfaction, you’ll need to consider other customer success metrics. They include metrics like the Net Promoter Score , Customer Effort Score , Customer Churn/Retention Rates , etc. Userpilot review on G2.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Increase conversions with branded, localized checkout.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

AUGUST 5, 2019

Be a bit wary about raw conversion of free-to-paid as an absolute metric. It can let marketing off the hook for brand and awareness growth, so raw new user grow may slow. The post How many people maintain their subscription services after the free trial? Driving it up will certain increase revenues in the short term.

Payment Features 185

Payment Features Subscription Branding Investment 185

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. The most potent benefit of the subscription-based business model is that companies are guaranteed a fixed revenue stream—if they can retain their customers or subscribers.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

SaaStr

AUGUST 25, 2022

Ada is the brand interaction platform that helps you purposefully automate conversations with each customer and employee, saving costs and growing revenue without betraying the brand you promised to be. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors.

Cybersecurity 269

Cybersecurity Scale compliance Subscription 269

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. The subscription management system doesn’t support multi-product transactions. Digital invoices. Subscription and recurring payment collection.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

SaaStr

OCTOBER 21, 2023

Once the customers get large enough, and you have a brand … in the enterprise, for six figure deals … almost all will want to pay annually via invoice. Here are some rough-and-tough numbers: If the customers are so small they are basically paying out of their own pockets … then 80%+- will pay monthly.

Data 282

Data SMB Payment Features Churn 282

SaaStr

DECEMBER 16, 2021

It’s likely that most SaaS leaders can immediately spout off their ARR (Annual Recurring Revenue) –– after all, that’s the key growth metric. But examining these three metrics still isn’t enough to get maximum insights. Then, review revenue metrics for each segment. . Know Your Business.

Strategy 271

Strategy B2C Scale Payment Features 271

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

SaaStr

JUNE 5, 2020

I argue that standard saas metrics make it possible for founders to scale using debt capital (production capital thats cheaper) instead of solely relying on venture capital (financial capital thats more expensive). . It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products.

Venture Capital 297

Venture Capital Technical Review SaaS Scale 297

User Pilot

AUGUST 6, 2024

SaaS sales funnel metrics focus on short-term results, while marketing efforts play a longer-term game. Metrics to track here include engagement, website traffic, and trial sign-ups. Measure your success by monitoring metrics like activation rate, time to value , and onboarding completion rate.

SaaS Payments 103

SaaS Payments Metrics Scale Marketing 103

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. Use the wealth of data you have on your customers to analyze your churn metrics. How Castos upsells subscription tiers. Learn more here. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Subscription Flow

MARCH 1, 2024

Keeping all of this in mind, in this blog we will first be talking about what is ClickFunnels, how exactly does it work, what are some of the best payment gateway for ClickFunnels, and lastly how does it integrate with SubscriptionFlow and how does the integration work. Next, decide on a funnel template that works for you.

Payment Services 105

Payment Services Payments Payment Methods Merchant Services 105

SaaStr

DECEMBER 14, 2020

“Churn” is a term we all use in SaaS as a core metric, but its roots, as near as I remember and can tell, come from our B2C colleagues. Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g., the dynamics are similar. They plan to.

Churn 362

Churn Sales Hiring Systems Review B2C 362

SaaStr

DECEMBER 11, 2020

However, misunderstanding and mismanaging this journey can expose an organization to the potential pitfalls of selling through the channel, including: Losing control over sales processes or branding. Diminishing profit margins. To assist you with this all-important self-assessment, CloudBlue is introducing our Channel Maturity Scale.

Scale 293

Scale Scaling Marketplace as a Service Cloud 293

User Pilot

SEPTEMBER 18, 2024

” And that’s also why AARRR metrics are called pirate metrics. Short for acquisition, activation, retention, referral, and revenue, these metrics help you measure and drive product growth. In this article, we’ll dig deeper into the AARRR framework and the relevant metrics associated with each stage.

Metrics 105

Metrics Customer Lifetime Value Acquisition Software Review 105

SaaStr

APRIL 28, 2019

In fact, it has pretty similar metrics and sales cycles to other SaaS leaders here. The S-1 is full of enterprise case studies, from Oracle to Fox to Splunk. The big deals also take time, even for Slack. ” The Slack Fund is tiny. “As of January 31, 2019, Slack Fund has invested $10.1 million in 46 companies, with $5.2

Scale 279

Scale Venture Capital SMB Enterprise 279

User Pilot

OCTOBER 19, 2024

Qualaroo is a powerful in-context survey tool designed to help you gather feedback directly from users as they interact with your brand on any channel. Why it’s worth considering : Qualaroo is particularly effective for gathering real-time insights from users while they are interacting with your brand, no matter the channel.

Software Review 105

Software Review Technical Review Software B2C 105

SaaStr

MARCH 15, 2024

Vimeo is turning 20, which not many internet brands have achieved. They also have a media segment, a separate business supporting creators who want to do subscription-based video monetization. Vimeo has spent a fair amount historically on advertising, primarily to fuel the more prosumer individual online subscription business.

AI Search 273

AI Search SaaS Advertising Sales Hiring 273

User Pilot

MAY 2, 2024

You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. Key metrics to measure customer retention include customer retention rate , customer churn rate , customer acquisition cost, and customer effort score. Let’s dive right in!

Retention 111

Retention Metrics Strategy Scale 111

SaaStr

MAY 25, 2022

No one built a business solely on metrics like TAT, LTV, etc., Investors will invest in your business if: You have a strong brand. These professionals had to earn their spot by selling Expensify subscriptions. Try not to limit your thinking to the economics your VCs want in business economics. even if they say they did.

Scale 306

Scale Marketplace as a Service Advertising Business Model 306

Intercom, Inc.

NOVEMBER 30, 2021

Here’s an example of key goals and metrics to consider. You can also proactively follow up with detractors to resolve their issues or reach out to happy customers to turn them into brand advocates and retain them for life. Subscription payment and management: Stripe. Analytics: Heap.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

User Pilot

SEPTEMBER 4, 2024

Well, sorry to disappoint you, but you might be getting excited about the wrong marketing metrics. Vanity metrics. From the article, you will learn what vanity metrics are, how to identify them, and how to choose more actionable alternatives to drive product growth. Choose metrics that directly correlate with these objectives.

Product Marketing 105

Product Marketing Metrics Customer Lifetime Value Marketing 105

Stax

APRIL 3, 2025

Integration capabilities Since you probably have other tools in your tech stack, you dont want to keep switching tabs or windows to reconcile invoices or transfer data. Look for an eCommerce payment system that offers plug-and-play integrations with your existing tech stack to minimize development costs.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Clouded Judgement

AUGUST 25, 2023

.” How Klaviyo Makes Money Klaviyo has about 130k customers, with an ACV of ~$5k From the S-1: “We generate revenue through the sale of subscriptions to our customers for the use of our platform. We currently permit our customers to send unlimited push notifications, which are included as part of our email subscription plan.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). However, only 10% of them currently employ these models.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Consider this: Consumers are already conditioned to the subscription model. Learn More What is Recurring Billing?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Blulogix

JANUARY 15, 2025

Partners who feel supported and equipped with the right tools are more likely to sell effectively, renew contracts faster, and remain loyal to your brand. For example, automated billing systems ensure invoices are accurate and consistent, reducing disputes and delays. The key to successful channel partnerships is empowerment.

Revenue 52

Revenue Scale Payment Features Pricing 52

Neil Patel

JANUARY 24, 2023

There are very real, specific metrics that show you how well your content is performing. There are also vanity metrics out there that can be more distracting than worthwhile. That’s why in this content marketing guide , I’m going to give you the most valuable content marketing metrics for evaluating the performance of your content.

Content Marketing 120

Content Marketing Metrics Payment Methods Marketing 120

User Pilot

FEBRUARY 26, 2024

Digital product metrics reveal how customers interact with your product. However, not all metrics are created equal. In this article, we hone in on the best metrics for product teams looking to drive product growth. We discuss 15 of the most important metrics and examine what to consider when choosing which metrics to track.

Metrics 104

Metrics Customer Lifetime Value Scale SaaS 104

User Pilot

DECEMBER 4, 2023

From your website to the in-product experience, there are countless CRO metrics to track. This article provides 12 of the most important CRO metrics to help you measure growth at every step of the customer journey. For each metric, we explain what it means, why it’s important, and how to measure it. What are CRO metrics?

Metrics 97

Metrics Customer Lifetime Value SaaS Mobile 97

User Pilot

MARCH 12, 2024

Tracking the right company activity metrics can help you measure and optimize your company’s performance, driving product growth. In this article, we will examine 14 of the most important activity metrics, how they function, and how you can monitor them closely. Book a demo to learn more.

Metrics 105

Metrics Scale Customer Lifetime Value Business 105

Neil Patel

NOVEMBER 20, 2020

Here are some challenges to consider with dropshipping: Customization and branding: You’re selling someone else’s products, so it can be harder to develop a strong brand. If you’re ready to take on the stiff competition and aren’t reliant on branding to sell your products, then dropshipping could be a viable option.

Payment Methods 141

Payment Methods Payment Features Payments Scale 141

Sales Hacker

FEBRUARY 7, 2025

Value Alignment: Pricing starts to align with the value customers perceive, often measured in metrics such as usage, number of seats, or specific features. Market leadership requires not only a compelling product but also strong brand recognition, robust customer support, and a scalable infrastructure.

Pricing 113

Pricing Scale SaaS Technical Review 113

User Pilot

NOVEMBER 28, 2023

What GTM metrics should you track as a product marketer? That’s why we’re going to show you 12 of the most important product analytics metrics that you’ll need in order to measure your product success. There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. Customer churn rate.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105