SaaStr

JUNE 6, 2021

There’s so much incredible new content on the SaaStr YouTube Channel and podcast — check it all out here ! And with 20+ sessions from the recent SaaStr Enterprise to dig into alone, as well as an incredible new session with the CEO of Klaviyo. OK — now on to The Top 10. The 10 most watched videos of the week.

New CTO 256

New CTO CTO Cloud Enterprise 256

SaaStr

JANUARY 16, 2023

Mike Wiacek, CEO at Stairwell, Mo Jebrini, CTO at Mashvisor, and Michael Ermolenko, CTO at Inworld.ai, discuss with Helene Ambiana, Global SMB and Startups Marketing Director at Google Cloud, how they overcame the hurdles of scaling and reached their goals. . Accordingly, training programs to hone new skills should be introduced. .

Scale 259

Scale CTO Hire Cloud Scaling 259

SaaStr

MARCH 7, 2021

5/ Moving from CTO-led -> VPE-led dev team. Most of us hire a VP of Engineering to take over from our CTO because we see the CTO is getting burnt out, or has trouble building a dev team > 8-9 folks, or gets disinterested in solving technical debt, bugs, etc. 10/ Investing aggressively in brand as you approach $10m ARR.

Part-Time VPE 293

Part-Time VPE Sales Recruiting Sales Hiring Scale 293

SaaStr

JANUARY 22, 2021

Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. Every year, millions of new products are created and launched. Product experience is associated with the brand experience.

Scale 284

Scale New CTO CTO Acquisition 284

SaaStr

JANUARY 3, 2021

They know how to take an established brand and grow it faster, and build or expand a new core offering around it. But Slack is past $1B in annual revenues with a dominant brand and very high net revenue retention (120%+). Salesforce may not be great at creating brand new things anymore.

VP of Engineering 189

VP of Engineering New CTO CTO Acquisition 189

Buffer Resources

SEPTEMBER 3, 2024

Sometimes, it feels like everyone is leaning into 'unhinged' social media or TikTok—esque videos, but this doesn't align with our brand and values. Tagging your partner organizations, influencers, or thought leaders at your company (your CEO, CTO, etc.) CloudCostOptimization, #FinOps), and branded hashtags (ex.

Social Media 105

Social Media B2B Interviewing New CTO 105

SaaStr

JULY 5, 2024

Some are decades-old problems, while others have emerged from this new world we’re in. The corporate marketer or brand expert doesn’t make sense until you have a brand and everyone’s heard of you. Also, determine whether you have the right CTO to handle these changes. What are the biggest GTM mistakes founders make?

CTO Hire 209

CTO Hire Sales Hiring New CTO Venture Capital 209

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

SaaStr

JANUARY 17, 2024

Benjamin added, “I think a lot of people think about this new AI technology as something that’s gonna just come in and like work from day one. But actually, it turns out its still software. And with software, you need to do the work of doing the user research and iterating with all your different teams.

AI 292

AI Enterprise Artificial Intelligence compliance 292

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

Outsourced Development 210

Outsourced Development Underperforming Technical Team Development Part-Time VPE 210

SaaStr

NOVEMBER 11, 2022

Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. But YC is not that… And listen, I’m not into brands. And the best CTO I know in the world is the CEO. Okay, give us 7% for one hour of a designer’s time.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Consistently bad experiences could breed deeper-seated issues for brand trust and customer loyalty. . Expanding into new sales channels is a common growth play. ” 2.

Merchant Services 202

Merchant Services Technical Review Scale Sales Hiring 202

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. Market-specific customer care – e-business leaders must understand how customers want to interact with their brand for customer service. Customers’ reliance on different service channels (e.g.,

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

Unbounce

MAY 19, 2020

Similarly, some direct-to-consumer brands are seeing increased demand from their ecomm storefronts. Plenty of brands say they want to help, but this is a good way of putting your money where your mouth is. You all share the same brand and want to make sure the brand voice meets your audience appropriately.

New CTO 145

New CTO Branding CTO Social Media 145

SaaStr

JUNE 26, 2024

Growth is still good for them, but they had no net new customers last quarter. HubSpots NRR has fallen to 100%, so to grow 23%, they must add 23% net new customers. Are brand-new companies that seem epic with no revenue really worth $1.5B Maybe if you have the ex-CTO of Github, but that’s still a super speculative bet.

CTO Hire 144

CTO Hire AI Venture Capital Sales Hiring 144

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. When do we actually achieve a great customer experience in our brands ? Is it something we just have to continually improve and build on as new opportunities roll out?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Sales Hacker

SEPTEMBER 20, 2024

GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies. Arrows – launched brand new CRM Cards for HubSpot.

Technical Review 74

Technical Review Scale Technical Cofounder New CTO 74

Neil Patel

AUGUST 23, 2021

What Jay is Known For: Working with high-profile brands on innovative marketing campaigns, including Kindred Healthcare, Arizona State University, and Hilton. Why Larry is Successful: Founder and former CTO of WordStream, Larry has tenured experience in the digital realm. Niche: Photography and branding. Handle: @kim_larry.

Marketing 128

Marketing CTO Coach Entrepreneurship AI Search 128

Intercom, Inc.

AUGUST 13, 2019

I hope that by the end you have some new ways of thinking about what tools you use yourself, and some of the pitfalls that you might not be aware of. The video operator for the demo was a guy named Stewart Brand , who among other things published a magazine at the time called the Whole Earth Catalog. So there’s probably some of that.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStr

MARCH 3, 2020

And then last resort is somebody out of a big company like Salesforce, Oracle, again for all the reasons that had been stated before, but those are people that, generally speaking, you’re not going to be comfortable walking to a scenario without any brand, without customers, without potentially even a pitch and a message. New category.

Sales Hiring 229

Sales Hiring Sales Recruiting CTO Hire Scale 229

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. And Digg is an iconic brand, really amazing products in its time.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

APRIL 16, 2019

Going above and beyond, being thoughtful and we try to say, how do we infuse Southern hospitality into our brand and make that a differentiator rather than being stressed about the fact that there are some negatives of being where we are. The catch was he had just moved his family four kids to New York city. This was a problem.

CTO Hire 177

CTO Hire Travel Underperforming Technical Team CTO Coach 177

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Sales Hacker

NOVEMBER 22, 2017

It may not reflect immediately on top line figures, but their follow through moves the needle on other metrics — productivity, discovery of new tools or techniques, and sharpened selling skills — any one of which will eventually translate to higher performance and attained goals. No one knows our brand. No one cares about our brand.

Underperforming Technical Team 99

Underperforming Technical Team Sales CTO Coach New CTO 99

Frontegg

DECEMBER 21, 2022

This quarter new records were set thanks to our customers and their amazing feedback as well as growing momentum in the User Management space that helped us earn the Momentum Leader badge. G2’s momentum grid takes multiple factors into account including social, web, employee, and review data. Frontegg is built by developers, for developers.

Technical Review 94

Technical Review Software Review Systems Review New CTO 94

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Work on developing your brand. So consumers turn to brands. Full post.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. It had much larger brand awareness in the market. And so if someone builds a relationship with their account manager, and then three months later you go, “Oh, actually, this is your new account manager.-“

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Baremetrics

JULY 23, 2020

This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. Therefore the role of CTO was the most important addition for our team.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

Unbounce

NOVEMBER 20, 2019

As we explored new ways to help you convert more, Unbounce kept running up into the limitations of A/B testing. You can even add new variants at any time—which is perfect for people who’s best ideas come to them in the shower, or in traffic, or during the duller moments of Thanksgiving dinner. Just want to make a small tweak?

Artificial Intelligence 111

Artificial Intelligence Machine Learning Marketing New CTO 111

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there. Rachel Hepworth: Exactly.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

BetterCloud

SEPTEMBER 25, 2019

Later this year, Dropbox will offer their customers a new solution called BetterCloud for Dropbox, allowing businesses to enforce custom security policies, scan content for sensitive data, and automate critical processes. Here’s what the new best-of-breed world looks like. But it’s creating a fragmented workplace and new friction.

New CTO 53

New CTO CTO Investment SaaS 53

BetterCloud

AUGUST 6, 2021

A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. I just knew there was always going to be something new to learn and I wasn’t going to get stagnant in it. ” At that time, I said, “You know what, I think I really want to become a CIO or CTO.”

Technology 98

Technology CTO Coach CTO Hire New CTO 98

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Buffer’s mission is to empower their customers to build their brand and engage their audience on social media. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

BetterCloud

MAY 17, 2021

Prior to joining BetterCloud as our new VP of quality, Waithe was a director of engineering at MailChimp. Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. In those moments, I would always go back to my desk and start looking for a new job, it’s completely demoralizing.

New CTO 52

New CTO Part-Time VPE CTO Coach CTO Hire 52

Kellblog

JANUARY 29, 2020

Third-order benefit: that means you protect your company’s reputation and your valuable brand. Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., So don’t give a list of company brand names who may or may not be active users. baldness cures [5]).

Startup 99

Startup Sales Hiring CTO Hire New CTO 99