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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. New software engineers quickly learn that a lot of complexity arises from error handling. Case study: Resolution Bot.

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How To Build A High-Performing Team And Retain Top Talent with Snowflake Global Director of Market Intelligence Guan Wang (Video)

SaaStr

How To Build A High-Performing Team And Retain Top Talent. Every leader needs to have a strategic playbook to build high-performing teams and retain top talent,” says Guan Wang, Global Director of Market Intelligence for Snowflake. . Stage 3: Employee Development. The Playbook For Building And Retaining A High-Performing Team .

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Advertising Week 360: How to Tell the Perfect Startup Brand Story

Trint

I’d never been exposed to software developers and the mysterious world of coding. I was introduced to a team of software engineers who’d been working on tech that aligned audio and text so that you could follow it like karaoke. I remember saying to the team, “We just invented the future.” They got it.

Branding 130
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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

If you’re a senior engineer and want to further your career, what skills should you develop? How do people move into staff engineering roles? With his latest book, Staff Engineer , Will is hoping to answer all of these questions. And Digg is an iconic brand, really amazing products in its time.

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5 Coding Bootcamps to Help You Snag a Job In Digital Marketing

Neil Patel

It’s more likely to be UX design or software development. With the internet and software playing such an essential part in our lives, more and more skilled programmers are needed to develop and maintain the tools we need to thrive. The more knowledge you have about how the technology your brand runs on works, the better.

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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams.

Scale 156
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Best application vulnerability assessment tools for software companies (paid & free)

Audacix

A vulnerability assessment tools or virtual app scanning for your software team has become as important as your git repository or your ticket management system. What are the benefits of using vulnerability assessment tools during software development? This cloud infrastructure also needs to be secured.