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Key points about SaaStr Annual : Focus on SaaS: Primarily focused on all aspects of SaaS business including sales, marketing, product development, and customer success. The post The #1 Event for SaaS and Business Software: SaaStr Annual appeared first on SaaStr.
X: You can just roll your own Workday or Salesforce in a day using AI why would anyone pay anything 95% of Businesses: What — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) January 27, 2025 Today, AI feels inflationary for SaaS. The post One Thing is Clear: AI Makes a Lot of Business Software Look Awfully Expensive Today.
Before I started my business three years ago, I never would have called myself an activist. Simply by existing as a Black, female business owner, I was practicing activism as is explained so well in Ebonyjanice Moore’s book All the Black Girls Are Activists.
I quickly saw how much more impactful this approach was, how showing up for podcast interviews and other media opportunities and offering my unique expertise and point of view on PR and business-related topics made new clients much more excited to work with me. For adding your insights to multi-expert articles, try Featured.
Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Dear SaaStr: What is The Best Way to Set Sales Rep Quotas at Each Stage of a B2B Business? Setting sales rep quotas in a SaaS business depends heavily on your stage of growth and ARR. Here’s how I’d break it down: 1. Early Stage (Sub-$1M ARR): At this stage, your primary goal is survival and proving product-market fit.
In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels. However, what satisfies customers differs from one business to another. What does customer satisfaction look like for SaaS businesses?
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No one wants to fund a “great business guy” without an A+ CTO there as well. #6. Everyone does, at least for budget. This makes you look less than savvy about your market. #5. Not having a great CTO. It’s just too competitive today. Not growing quickly enough. VCs can only invest in folks that can hit $100m+ in revenue or more in 7–10 years.
Six months from now, we could be out of business. We have the capital we have – make a profitable business in the capital we have. You get busy and you pat yourself on the back for ‘I’m doing that little thing.’ Why do you even want to think about that?” net income, 111.5% ’ How big is it?
billion Business : Construction management software Procore demonstrated steady growth with revenue increasing from $289.2 billion Business : IoT platform for fleet management and industrial operations Samsara’s revenue more than doubled between fiscal 2020 and fiscal 2021 (ending 30 January 2021). million in 2019 to $400.3
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A bunch of them we hired out of business school, or out of engineering school, and came up through our farm system.” Whereas if it’s all from outside, it’s too risky for the business. They had to present their business to me and show me their website. They grew up in their career with us.
Existing distribution channels: While startups are racing to build distribution, incumbents already have it However, the business model disruption around AI pricing remains a challenge for larger players to navigate.
HubSpot was selling primarily to small businesses with a rigid 3-tier pricing structure ranging from $3K-$18K annually. Companies serving larger enterprises can achieve 120%+ NRR, but expecting that from SMB-focused businesses is often unrealistic. The result? 70% NRR — far below the 100%+ target for healthy SaaS companies.
Share behind-the-scenes stories Audiences love to connect with brands (business or personal) on a deeper level. Tiffany Morris , Owner of Luxe Gather, does a great job of keeping on top of these trending sounds and applying them to Instagram Reels to promote her business. Here’s an example: 5.
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Building ‘opinionated products’ and the importance of customer intimacy Lessons learned from scaling Twitter’s ad business from zero to $650 million in three years. 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) The challenges and rewards of founding and growing a startup for nine years.
First and foremost, this video allowed me to hit the threshold of being monetized on YouTube with ads (meaning I literally get paid to market my business). It helped me understand the different ways YouTube could benefit my business, ad revenue included. What video do I want to create?
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Pricing is more than just a number on a contract — when used thoughtfully, it can become a strategic tool for your SaaS product that can drive product adoption, customer satisfaction, and business growth. Miro’s pricing strategy evolved with their business goals: Early stage: Minimum five-user paid plans to ensure collaborative value.
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Moz Local Listing Score See how your local business looks online Limitations: Data is only available for three countries: US, Canada & UK Moz crunches data from more than 10 different sources—including Google, Yelp, and Facebook—to score your brick-and-mortar business on how it looks online.
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Global Expansion : With customers spanning 135+ countries and continued international investment, HubSpot has successfully created a global business with significant growth opportunities (their TAM is $76B in 2024, growing to $128B by 2029, with <10% penetration across all products). Its not either / or. Or at least, it doesnt have to be.
This allows to reduce any downtime for our users, increasing the trust in our product and reducing business cost from incident management. Now that we have breaking change checks in place, engineers will be unable to merge changes that will break the client experience.
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I never set out to start a business. People started asking me if I would teach them not only how to organize photos, but also how to build a business around it. So, in 2009 The Photo Managers was born: an association that helps others start their own photo-organizing businesses.
The purpose of this detailed survey is to gather as much information as possible about your business so Mailchimp can tailor its features to your specific needs. Instead of promoting plans before users see the product’s value, offer a demo or preview of how your service benefits their business.
To oversimplify’s Doximity’s business model, it’s “LinkedIn for Doctors” has almost every U.S. Doximity is growing 20% now, vs. 18% at $450m ARR. Insane profitability. 53% EBITDA. That’s crazy. It rains cash at Doximity. physician on its platform. 5 Interesting Learnings: #1. 80% of U.S.
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The numbers validated this quickly: 2018: 100 apps, $1M tracked revenue 2020: Series A at $15M 2021: 6,000+ apps, $1B+ tracked revenue, Series B at $300M valuation SaaStr Fund’s bet wasn’t just on the founders or the technologyit was on the inevitable shift toward subscription-first mobile business models.
Six months ago, security was the number one prohibition preventing businesses and software companies from buying AI. This can destabilize your business and have a big impact on cash. So the survey asked how much as a business has AI impacted its sales funnel. So how much business has it closed? It isn’t predictable.
by size and stage (startup, closely held private company, newly-public, nonprofit, Fortune 50) by core value (products, services, community) But I have seen that SaaS companies have more in common with other recurring revenue businesses than they might think. 5: Know how “free” works in your business.
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This ensures your CS team is aligned with driving measurable outcomes for your business. Metrics like Net Revenue Retention (NRR), churn rate, and Customer Satisfaction (CSAT) scores should be tracked from day one. Smother Early Customers with Love Your first customers are precious. They’re your early logos, references, and advocates.
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Up to 20% of the ACV is usually OK and you will still be seen as a software business, not a services business. But some do make services profitable, for sure. Net net, in bigger deals ($50k-$100k+), charge for services if you can. And then do them as inexpensively as you can — but don’t sweat it if you just break even on services.
Customers are the lifeblood of your SaaS business, and keeping them for as long as possible is essential for long-term success. But this relationship can be at risk if their credit card payment fails. This situation worsens if your recovery strategy treats the customer as the problem. The result? Costly customer churn.
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