SaaSOptics

APRIL 7, 2022

A free trial is often seen as the quickest way to get customers signed up and using a SaaS product/service, but it comes with several strings attached. What Does Freemium Mean in Business? A freemium business model allows companies to build up a large initial user base at no additional costs. 30 or 60 day trial period).

Business Model 74

Business Model Payment Features Business SaaS 74

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. The Types of Marketplaces.

Marketplace as a Service 40

Marketplace as a Service Business Model SaaS Payments Payments 40

Casey Accidental

OCTOBER 18, 2021

In Eventbrite’s case, the company was: Integrating the acquisition of Ticketfly to move up-market in a specific vertical and build an enterprise sales motion. Building a consumer marketplace to drive incremental ticket sales to event creators. What Was Going On With the Core Business? Consumer Marketplace.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Sam Jacobs : What’s the business model? And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam.

Marketplace as a Service 113

Marketplace as a Service CTO Hire Sales Recruiting Scale 113

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 52

Marketplace as a Service Cloud Scale VP of Engineering 52

Intercom, Inc.

APRIL 4, 2019

But as it started selling more and more into the enterprise, it staffed up with a deep and strong one. But when it came to selling Dropbox Enterprise, it added several. Thanks to the explosive growth of products like Dropbox, Asana and Slack, the self-serve model has been all the rage for close to a decade. What’s not to like?

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

JUNE 10, 2021

Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service.

Outsourcing Services 161

Outsourcing Services Marketplace as a Service Outsourced Development Scale 161

SaaStr

SEPTEMBER 3, 2019

I want to talk about how we got to the business model that we have at Lambda School because it’s one of the things that separates us from other schools. Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. They needed something now.

Acquisition 168

Acquisition Software Review Payment Methods Marketplace as a Service 168

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. How have you structured the business model or even the product to make that type of viral spread easier?

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. While they operate under different business models, ISVs and SaaS share similarities in software development, cross-platform accessibility, and industry reach.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. This shift has not only transformed internal business operations but has also significantly impacted external market dynamics.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Totango

MARCH 20, 2019

In today’s Customer Centered Economy, data integration and visualizations are table stakes — operationalizing a universal, company-wide approach to customer centricity is what delivers a competitive advantage to enterprises.

Enterprise 55

Enterprise Marketplace as a Service Scale Innovation 55

Andreessen Horowitz

MARCH 11, 2024

Over the last decade, we’ve seen record growth in player demand driven by several tailwinds, including: the rise of mobile and emerging markets, new business models like free-to-play and subscriptions, transmedia storytelling, and much more. The games industry has a cost problem.

Outsourcing Services 93

Outsourcing Services Investment Outsourced Development Marketplace as a Service 93

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Because horizontal SaaS companies serve both startups and enterprise businesses, scalability is a key selling point.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Software Platform Consulting

MAY 20, 2019

Fiverr, a marketplace for freelancers just joined the parade of software companies going public. The Fiverr filing sets up a comparison of Fiverr versus Upwork, the grand-daddy of freelancer marketplaces. Upwork Versus Fiverr: A Different Approach to Services. We call this the Service-as-a-Product (“SaaP”) model.

Marketplace as a Service 40

Marketplace as a Service Software Review SMB Web Development 40

OPEXEngine

MAY 18, 2021

SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. Growth Stage – Scaling the Business, and . Enterprise Stage – Ensuring Future Growth and Relevancy.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

DeepStream

JULY 27, 2020

Since the days of yore, our mother-tongue has been primarily derived from two dialects – the B2B or the B2C business model. Businesses have been “talking the talk” by creating their entire communication based on the receiver – either a consumer or a company. The fact is that businesses do not have emotion.

B2C 84

B2C B2B Marketplace as a Service compliance 84

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Neil Patel

DECEMBER 9, 2020

Our team at has curated a list of the best inventory management solutions for different types of businesses below. Business Type and Requirements. Although inventory management software is versatile, only a few cater to specific niche industry initiatives and business models.

Payment Solutions 103

Payment Solutions Payment Methods Software Review Payment Services 103

Sales Hacker

FEBRUARY 7, 2018

Previously they may have only spent $1,000 when buying a SaaS service online. Now the services have matured where buyers are spending 20x in online services is relatively comfortable. Add new products/services to uplift the price, and create upsell/cross-sell opportunities. In-person meetings are no longer required. .

Scale 101

Scale Growth Hacking Scaling Sales Hiring 101

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. And some of our customers are also shifting a little bit more into the enterprise side as well.

Sales Hiring 207

Sales Hiring Scale SaaS Payments Payment Services 207

OPEXEngine

FEBRUARY 22, 2022

This is because using a customer-centric definition highlights the key operational differences that drive strategic decision-making at these businesses as well as influencing the relevant performance indicators for them. Business to Consumer (B2C). Enterprise. SMM SaaS Company Overview & Market Dynamics. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Embrace the cloud operating model. Sticky after all.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Subscription Flow

JANUARY 3, 2024

Having a flexible pricing strategy allows SaaS providers to cater to different customer segments and needs by offering different pricing models such as subscription, usage-based , freemium, or hybrid. Each model has its own logic and is appropriate for various types of services and customer needs.

Pricing 52

Pricing Payment Features SaaS Marketplace as a Service 52

SaaStr

MARCH 19, 2019

We quickly learned that that’s a tough market to be in, so about a decade ago we pivoted to focus on the enterprise. But in order to get the flywheel started we always had this notion of for shadow IT we wanted to be one of those rogue apps that users were bringing into the enterprise to get their work done.

Payments 126

Payments Scale Scaling Revenue 126

Totango

FEBRUARY 22, 2021

Organizations across all industries were forced to completely change business models they’d followed for decades in just a matter of days. For example, our clients in the hospitality industry used Totango to pivot and survive by quickly embedding digital best practices straight from the Totango SuccessBLOC marketplace.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

User Pilot

MAY 21, 2024

TL;DR Customer churn is a vital metric for SaaS enterprises, reflecting product value and customer satisfaction that must be calculated with industry benchmarks to gauge performance against competitors. Customer churn in SaaS is the rate at which customers stop using a service within a set timeframe.

Churn 52

Churn Retention Software Review Metrics 52

SaaSOptics

MAY 19, 2022

The answer lies in your product or service’s value proposition. While our solution is a great fit for SaaS businesses that have their sights set on rapid growth, a mammoth-sized enterprise company might require an enterprise tool—like an ERP—to maintain a consistent workflow and operational structure across all their departments.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Natalia Luneva

APRIL 24, 2025

Stripe Connect, a popular choice among businesses, offers robust features; however, many enterprises are seeking alternatives to better align with their specific needs in 2025. This article delves into the nuances of Stripe Connect, its features, and the array of alternatives available that cater to different business requirements.

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

Chargify

AUGUST 17, 2017

The enterprise choice? Look around at successful SaaS companies: the majority of them started by targeting smaller customers but then moved upmarket to larger, enterprise customers. Enterprise customers have higher Average Revenue Per User (ARPU) and Lifetime Value (LTV). Capitalize on marketplace trends. Go upmarket.

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53

Chargify

MARCH 28, 2018

While the convenience of combo meals abounds in all fast food restaurants today, in 1958 the opportunity to purchase a main dish, side, and drink for a set price (and less than if all the items were purchased individually) was a novel idea, and one that helped them stand out in a very competitive marketplace. TV is a great example.

Pricing 47

Pricing Innovation Scale SaaS 47

Chart Mogul

SEPTEMBER 15, 2023

The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. The purpose of this piece of writing is to extend the 7 Powers framework to examples from modern b2b and software-centric businesses.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

AUGUST 15, 2020

This episode is an excerpt from a session at SaaStr Summit: Enterprise. 363: Small, Medium, or Enterprise, SaaStr CEO Jason Lemkin sits down with Shopify Plus GM, Loren Padelford, to discuss how to keep your customers happy at all stages. This episode is an excerpt from Jason and Loren’s session at SaaStr Summit: Enterprise.

Payment Methods 266

Payment Methods Merchant Services Scale Payments 266