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“We do less than 1% of our business in Croatia, so it’s not really a big market for us,” added TestDome’s head of customer success and sales Igor Novosel. Selling internationally is key to their businessmodel. No one can tell you right now how softwaredeveloper work will look five years from now.
Many companies are shifting from resilience to adaptation, which means that businessmodels will be changing. When your customer’s businessmodels change, you often need to resegment your market and adjust your pricing model. This means that your pricing model needs to be scalable and extensible.
Focus on a marketsegment until you dominate it When I arrived at Buildium, we were selling our product only to residential property managers located in the United States. Having just finished business school, my brain was wired in MBA mode—what were our core competencies as a company?
Your target market is also a good indicator of which acquisition methods will work best. For example, if you’re a product-led company, you may consider a freemium businessmodel to build a user base of free trial customers quickly. How can you incorporate content marketing into your SaaS customer acquisition strategy?
Before I joined the venture capital industry many years ago, I was a softwaredeveloper, and I worked for a startup around the 2000 time period. I would argue that retention is probably the most important of these categories, so the first thing to note is that retention is really going to differ, depending on your marketsegment.
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