Outseta

JANUARY 20, 2020

When I left Buildium five years later we’d grown from a start-up to a business with more than 12,000 customers and $16M in revenue. I was managing a team of 15 and the company had grown to about 140 employees. More than anything, I’d fallen in love with the challenge of building a business and helping it grow into its potential.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

ChurnZero

APRIL 27, 2021

million round of financing led by Grotech Ventures in 2017. Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. A: Very few of our early-stage investments have a Customer Success team at the time we invest. Let’s hear what they each had to say. .

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

AUGUST 20, 2019

I’m a vice president at Bessemer Venture Partners, which is a venture capital firm, which was very lucky to be a part of SendGrid’s journey. We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. I won’t lie.

Scale 147

Scale Acquisition Scaling Sales Hiring 147

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 199

Investment Technical Review Part-Time VPE Development Team Review 199

ProfitWell

DECEMBER 3, 2019

Do you gun straight for the glamour (and pressure) of venture capital investment? What about a venture capitalist who might be sympathetic to your mission? Going into the pursuit of funding without a plan can lead you nowhere—or, even worse, leave you saddled with a funding plan that’s bad for you and your business.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

Neil Patel

MARCH 21, 2023

We all have a great team and support network behind us. If you don’t respect your partner(s), your team won’t last long. Fill your team with people who have great character and you’re well on your way to success. Your customers’ complaints are how you identify your business’s weaknesses.

Entrepreneurship 92

Entrepreneurship Underperforming Technical Team Entertainment Company Culture 92

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Now, I’m a venture capital investor. Many of these are names that you know, and this is actually the largest we’ve seen in history. How long can this last?

Cloud 111

Cloud Scale AWS Machine Learning 111

SaaStr

FEBRUARY 26, 2019

And the team deck doesn’t say who the CEO is? We called ourselves a team of four, actually, who operate and make decisions, and it’s just how we rolled. I mean we targeted the academic market, which is a horrible business model. You mean overwhelmed by too much capital? Ryan Smith: No. That’s it.

Acquisition 151

Acquisition Sales Recruiting Scale Sales Hiring 151

Chart Mogul

SEPTEMBER 15, 2023

The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. We trust leaders to make decisions on what tools they need to get the most out of their teams. Keep an eye out as we will be making regular updates.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Point Nine Land

JUNE 22, 2023

I can already hear Christoph and the rest of our software-loving P9 team telling me that they would have preferred to invest in SaaS if it had existed, and he’s probably right. Some pure hardware businesses have capex requirements that would break a typical venture fund’s model. In many cases, I understand.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development Wireless 59

SaaStr

MARCH 8, 2019

We were both in business school, and my aha was I was spending some time at a local venture capital firm helping with them just thinking about how do we grow these companies, saying, “What’s the plan? Increasingly organizations talk about B2D marketing, to developers. I had an aha and Dharmesh had an aha.

Scale 55

Scale Sales Hiring Underperforming Technical Team Social Media 55

SaaStr

MARCH 8, 2019

We were both in business school, and my aha was I was spending some time at a local venture capital firm helping with them just thinking about how do we grow these companies, saying, “What’s the plan? Increasingly organizations talk about B2D marketing, to developers. I had an aha and Dharmesh had an aha.

Scale 109

Scale Sales Hiring Underperforming Technical Team Social Media 109

SaaStr

NOVEMBER 16, 2020

What does it take to scale a sales team successfully? I’ve heard so many good things from Kobie, now at Upfront, and then also the team at Openview. Andy MacMillan: I started my career in tech actually as a developer. How does one instil volume based pricing without disincentivizing usage? Andy MacMillan: Excellent.

Sales Hiring 269

Sales Hiring Scale Leadership Technical Review 269

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Is web3 going to change everything because, as Chris Dixon argues, the best entrepreneurs and developers have learned not to build atop centralized platforms? Web3 hype peaks.

Blockchain 145

Blockchain Technical Review Venture Capital Sales Hiring 145

SaaStr

JANUARY 10, 2020

To date Bob has raised over $15m with Crossbeam from friends of the show including Andy @ Uncork, Matt @ Firstmark, Bill @ First Round and Matt @ Salesforce Ventures, to name a few. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 157

Sales Hiring Outsourcing Services Scale CTO Hire 157

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Stretch vs. Bad-Fit Customers. Bad Sales Handoffs Cause Customers to Ghost During Onboarding.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

SaaStr

AUGUST 19, 2020

Meaning, you’re not in the business of predicting the future, but you should really in the business of doing a scenario planning to say, “Hey, what’s the worst case? ” And then we debated like how across the leadership team to say, “Hey, can we afford this or not?” What’s the base case?”

Scale 286

Scale Underperforming Technical Team Sales Hiring Leadership 286