SaaStr

OCTOBER 23, 2024

In 2006, BILL CEO and Founder René Lacerte set out to define a category around financial operations for small and midsize businesses (SMBs). ’ Bill is approaching half a million customers, so has a good pulse on small businesses. With SMBs, the smallest business is owner-operated. Needless to say, he succeeded. in revenue.

SMB 312

SMB Payment Services Payments Payment Methods 312

SaaStr

OCTOBER 25, 2024

Six months ago, security was the number one prohibition preventing businesses and software companies from buying AI. This can destabilize your business and have a big impact on cash. So the survey asked how much as a business has AI impacted its sales funnel. So how much business has it closed? It isn’t predictable.

Venture Capital 331

Venture Capital Marketing AI SaaS 331

SaaStr

DECEMBER 4, 2024

Pricing is more than just a number on a contract — when used thoughtfully, it can become a strategic tool for your SaaS product that can drive product adoption, customer satisfaction, and business growth. Miro’s pricing strategy evolved with their business goals: Early stage: Minimum five-user paid plans to ensure collaborative value.

Payments 263

Payments Pricing Scale Revenue 263

TechEmpower SaaS

JULY 24, 2023

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Background Questions Let’s start with some background questions about the business and product. Tell me about the business. Fulfillment?

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

OCTOBER 4, 2024

They supply their customers with a full marketing suite and customer data software for thousands of SMB, e-commerce businesses. But in talking to those businesses, Andrew realized that in reality, these small-business, e-commerce consumer stores he was setting out to help were doing everything manually.

Revenue 312

Revenue Scale Underperforming Technical Team Sales Hiring 312

TechEmpower SaaS

JULY 12, 2023

A Fractional CTO bridges the gap between founders and developers to help keep your tech strategy aligned with your business goals. This helps your startup stay agile and competitive in a fast-paced marketplace.

CTO Hire 975

CTO Hire CTO Startup Development 975

Clouded Judgement

JUNE 14, 2024

If AI delivers on its promise, it may spell the end of the SaaS business model as we know it. Historically, cloud software businesses charged a recurring fee based on the number of users of their software - the SaaS model. Their overall business will be a hybrid pricing structure. Follow along to stay up to date!

Cloud 342

Cloud Pricing AI Software 342

SaaStr

MAY 23, 2024

With complimentary offerings from the likes of Chainalysis performing well in this category, my main interest in this business stemmed from excitement in the founder herself and her strong founder market fit. This was truly a case of the perfect founder building a business that has scale potential. #2.

Technical Review 298

Technical Review Management Investment AI 298

SaaStr

JULY 2, 2024

The Market Has Stabilized What does that mean for individual businesses? Software businesses, for the most part, require heads to grow a business through sales reps or customer support. In the public markets, Q1 wasn’t pretty in terms of expectations, and businesses were sometimes missing their numbers.

Venture Capital 303

Venture Capital Management Scale AI 303

SaaStr

OCTOBER 27, 2024

No one wants to fund a “great business guy” without an A+ CTO there as well. #6. Everyone does, at least for budget. This makes you look less than savvy about your market. #5. Not having a great CTO. It’s just too competitive today. Not growing quickly enough. VCs can only invest in folks that can hit $100m+ in revenue or more in 7–10 years.

CTO 315

CTO Investment Revenue Marketing 315

SaaStr

OCTOBER 25, 2024

Up to 20% of the ACV is usually OK and you will still be seen as a software business, not a services business. But some do make services profitable, for sure. Net net, in bigger deals ($50k-$100k+), charge for services if you can. And then do them as inexpensively as you can — but don’t sweat it if you just break even on services.

Investment 298

Investment SaaS SMB Enterprise 298

SaaStr

MARCH 14, 2024

of Business Mobile App Trials Start in the First 24 Hours This is another area where mobile is way, way ahead of most browser-apps. 74% of Mobile Business Apps Renew. The best mobile business apps see 74% renewal rates, vs. 63% or so for the median, and 48% or so more lower quartile. And the Top Mobile Apps See 4.5x

Mobile 319

Mobile Payment Features Subscription Pricing 319

SaaStr

DECEMBER 13, 2023

This is when SaaS metrics aren’t used as a tool of understanding to improve your business but to club people with numbers. These people try to have a conversation about business using metrics but end up talking about metrics and not the business. Does it mean bringing in X% of new business to hit that number?

Metrics 339

Metrics Sales Hiring Benchmarks SaaS 339

SaaStr

OCTOBER 19, 2024

112,000 Views: “What’s New at WordPress with Matt Mullenweg, CEO of Automattic and Co-Founder of WordPress” #3, 79,000 Views: “A Step by Step Guide to Revenue Growth with Mark Roberge, Harvard Business School” #4. 46,771 Views: “From Burn-Out to $100M in ARR with Jason Cohen, Founder of WP Engine” #6.

Acquisition 288

Acquisition Innovation Startup Engineering 288

SaaStr

JULY 18, 2024

Both the Field CTO and sales are responsible for making sure people understand the business value behind your product, what you’re delivering, and its mechanics. Building Block #2: Balance Ensure there’s a balance between talking about deep technical product knowledge and how that translates to business value.

CTO Coach 302

CTO Coach CTO Technical Review Customer Success 302

Clouded Judgement

JUNE 19, 2024

Q1 earnings season for cloud businesses is now behind us. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., As you can see from the data below most cloud businesses beat the consensus estimates for Q1. net retention and CAC payback).

Cloud 312

Cloud GCP(Google Cloud Platform) Software Azure 312

SaaStr

APRIL 19, 2024

Today that would be a dream, but in 2011, people didn’t understand the metrics around recurring revenue businesses, so investors weren’t sure it was a good business. You Need A Business Model with Economies of Scale As you’re trying to reverse engineer whether your business model makes sense, you have to look at your business model.

Engineering 304

Engineering Business Model Pricing Scaling 304

SaaStr

APRIL 30, 2024

So Kyle partnered with the business ops team to see what a high-quality deal looked like from their digital profile so they could figure out how to turn it into high-quality revenue. It looks great, and you can dump money into a business with that profile. They’re the engine of the business. Owner utilizes three tools.

Scale 305

Scale SMB Sales Hiring Sales 305

SaaStr

NOVEMBER 27, 2024

Consumers now also expect to talk to businesses through digital means. Onboarding, especially for vertical saas products and tools that oftentimes utilize hardware or require a vendor like a Mangomint to ingest 10+ years of existing data on the fly, is an order of magnitude harder since these businesses are open every day.

Payments 252

Payments SaaS Payments Payment Solutions Payment Services 252

SaaStr

MAY 25, 2024

Building a $100M+ ARR business is no easy feat. 300k per employee is what a self-funded business needs to break even. Today, and over the last 4-5 years, 70% of their PLG business comes from one of three sources. Today, it’s the majority of their business. Let’s first start with how Cloudinary came to be.

Scale 314

Scale Sales Hiring SaaS Payments Development 314

Tom Tunguz

APRIL 30, 2024

Like Microsoft & Google, Amazon’s Web Service business is seeing a surge of growth, up from 13% annual to 17% annual growth (16% when excluding the leap year). Each of these businesses are large enough to justify it. Amazon announced their earnings yesterday. “Moving to AWS.

Cloud 289

Cloud AWS Azure AI 289

SaaStr

JULY 8, 2024

Along the way, they’ve picked up some tactics for building an everlasting culture in your business that you can implement tomorrow. They’re more productive in less time, which reduces turnover costs for the business. How many AEs know how your business really operates? Of course, everyone wants the latter.

Sales Hiring 281

Sales Hiring Scale Sales Education 281

SaaStr

MARCH 28, 2024

We recently led a [ $50M series B ] investment in Todyl, which is a modular cybersecurity platform for small and medium businesses. We got really excited about the vision that CEO John Nellen has for the business and I believe Todyl’s core modules will see a rising tide as they target users with greater security posture maturity. #2.

Venture Capital 279

Venture Capital Cybersecurity Scale Artificial Intelligence 279

SaaStr

JULY 3, 2024

After a couple of years of this, they sat down to determine if it was the right path for the business. The ones with a real business need. What’s unique to AI businesses is that if you want to do the science, you should because it unlocks a new market. The traditional rules of business don’t change. No, they didn’t.

Enterprise 296

Enterprise AI Search AI Artificial Intelligence 296

SaaStr

SEPTEMBER 20, 2024

What do they think the key drivers of the business will be? Do they really understand their business model? To learn what in the founders’ heads: How long do they want the cash to last? How are they thinking about hiring? How are they thinking about unit economics? Does the model even make sense?

Investment 299

Investment Sales Hiring Business Model Sales 299

SaaStr

JANUARY 31, 2024

Well for Splunk, creating demand as an Enterprise business requires entirely different motions above and beyond just your standard ebooks, whitepapers, and events. As you move down to the individual contributors, salespeople are responsible for closing business and generating their own pipeline. His answer? Why is that?

Enterprise 308

Enterprise Scale Sales SaaS 308

SaaStr

MARCH 15, 2024

They also have a media segment, a separate business supporting creators who want to do subscription-based video monetization. Part of the joy for him was being able to tie the two motions together, building an Enterprise business on top of an existing business, and by the time he left Heroku, they had gone from about 5% to 50% of revenue.

AI Search 277

AI Search SaaS Advertising Sales Hiring 277

USIO

MAY 13, 2024

A business organization needs envelopes, stamps, check paper, printer, and ink for printing the checks. Saving businesses over millions of dollars with card distribution. With businesses coming in all different avenues, the Akimbo card has a lot of adaptability when it comes to multiple uses.

Payment Methods 264

Payment Methods Payment Services Payments Payment Solutions 264

SaaStr

AUGUST 26, 2024

Plus, three of the closing sessions will be open to the broader audience of Annual this year: Customer Success in Different Business Models with Slack, Mulesoft, and OpenAI : In this session , these three CS leaders will discuss how customer success strategies differ across various business models.

Benchmarks 298

Benchmarks Finance Business Model Forecasting 298

SaaStr

MAY 15, 2024

B2B is finding more consumers and prosumers paying, and B2C is finding Enterprise and business use cases. RevenueCat is selling to businesses selling to consumers, which has resulted in over $6B in subscription app revenue tracked across the Apple Store, Google Play Store, and Stripe. average realized LTV. is going to work?

Payment Features 306

Payment Features Subscription B2B Mobile 306