SaaStr

MARCH 18, 2025

The harsh reality: Most enterprises are adopting AI due to FOMO (Fear Of Missing Out) rather than for specific business outcomes. Project Selection: Where Enterprises Go Wrong Many companies stumble by deploying AI in high-risk, customer-facing applications first (like chatbots). This is exactly backward.

Technical Review 181

Technical Review Artificial Intelligence AI Marketplace as a Service 181

SaaStr

AUGUST 9, 2021

Selling to enterprise is no easy feat, and it can be a lengthy, complex process. Michael Sindicich, GM of TripActions Liquid, understands what it takes to close big deals and boost enterprise win rates. He was the VP of Enterprise Sales until recently moving to help build TripActions Liquid, the company’s new Fintech product offering.

Scale 293

Scale Sales Hiring Enterprise Sales 293

USIO

FEBRUARY 19, 2025

Fortunately, PayFac-as-a-Service (PFaaS) exists to save you from the $1M+ upfront cost, 12+ months of setup time, and the headaches that come with managing payments, compliance, and risk. Biggest Perk: Handles compliance, risk, and merchant onboarding so you dont have to. Biggest Perk: Global reach and enterprise-grade security.

PayFac as a Service 179

PayFac as a Service Merchant Services Payfac Payments 179

SaaStr

FEBRUARY 26, 2025

It’s a fundamental business architecture that requires rethinking your entire customer journey. The $10M ARR Rule for Enterprise Here’s a controversial but important take: If you’re under $10M ARR, stay away from Enterprise. The infrastructure cost for real Enterprise readiness is massive.

Enterprise readiness 143

Enterprise readiness Enterprise compliance Acquisition 143

SaaStr

SEPTEMBER 28, 2023

In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion. They offer all the features you need to sell to Enterprise customers. WorkOS is 4.5 No, you can’t.

Enterprise readiness 283

Enterprise readiness Payment Solutions Enterprise Payments 283

USIO

JULY 25, 2024

Simplifying Enterprise Payments In today’s competitive market, businesses face numerous challenges with payment processing. Customized integrated payment services for enterprises provide a solution to these complexities, helping companies streamline operations and focus on their core activities.

Payment Services 130

Payment Services Payment Methods Payment Solutions Payments 130

Tom Tunguz

JANUARY 28, 2020

Cloud is more expensive for larger enterprises. The third is compliance. Assume this happens at some scale in the enterprise. Imagine an enterprise now has several, maybe a dozen applications deployed this way. Today, an enterprise might have hundreds or thousands of applications. But the drivers are real.

VPCs (Virtual Private Cloud) 223

VPCs (Virtual Private Cloud) Cloud Enterprise Data 223

SaaStr

AUGUST 2, 2024

Canva Head of Sales and Success for EMEA, Jorge Bestard, and Head of Strategic Sales for EMEA, Daniela Nyarko, share Canva’s journey from PLG to Enterprise, strategies to navigate the PLG trap, and why it’s so attractive. Many success stories and businesses demonstrated how much they increased adoption rates through PLG.

Scale 283

Scale Sales Hiring Sales B2C 283

SaaStr

JANUARY 6, 2021

New enterprise products have been critical to their recent growth. So let’s take a look at 5 Interesting Learnings at ~$800,000,000 in ARR: Box went enterprise well over a decade ago, but 45% of its revenue is still from SMBs, Mid-Market and Self-Service. This surprised me a bit. Box is a great case study to follow.

Scale 307

Scale compliance Enterprise Scaling 307

SaaStr

DECEMBER 22, 2022

Replace manual GRC efforts, reduce costs, and save time preparing for audits and maintaining compliance. Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects.

Scale 54

Scale Onboarding Government compliance 54

SaaStr

JULY 26, 2022

So in theory, SMB SaaS is better than enterprise, at least 9 times out of 10: Deals close much faster. Customers don’t expect as much in terms of security, compliance, etc. But beyond all the other Pros and Cons of SMB vs enterprise, there’s one looming issue with SMB SaaS: Churn. This isn’t going enterprise.

SMB 363

SMB Churn Payment Services SaaS 363

SaaStr

SEPTEMBER 11, 2024

It wasn’t long before they landed their first Enterprise customer in 2012. Your First Enterprise Customer Lucid’s first Enterprise customer was a large publishing house in the U.K. Lucid hired someone with a business background under a special project.

Scale 307

Scale Scaling Sales Hiring compliance 307

SaaStr

AUGUST 18, 2022

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Laika is an enterprise-ready compliance platform that lets growing companies compete on the same level as any large organization. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service.

Stax 54

Stax Payment Services Payment Solutions SaaS Payments 54

Scytale

APRIL 24, 2025

This partnership is driven by one goal: to help organizations tackle AI compliance and governance with ease. “AI is changing the way businesses operate, and as organizations adopt these technologies, ensuring strong compliance and governance is more critical than ever. . ” Guy Horovitz, COO, Scytale.

Government 52

Government compliance AI Enterprise 52

SaaStr

JANUARY 6, 2022

Sprinto helps SaaS companies become SOC-2 compliant, close enterprise deals, and pass vendor security assessments easily. 500 and the category-defining enterprise platform to operationalize trust. Heap’s mission is to power business decisions with truth. Join these incredible companies to experience all the value of SaaStr!

Government 273

Government compliance Enterprise Technology 273

Intercom, Inc.

OCTOBER 19, 2022

At Intercom, we believe trust is at the core of every relationship between a business and its customers. This is the fifth post in a content series exploring Intercom’s investment in supporting large businesses. Explore other articles in the series. Your data is our most critical asset. Employee security.

compliance 138

compliance Data Software Review Scale 138

SaaStr

OCTOBER 6, 2022

Organic search is the single most important channel for growing your business, but the tech and tactics in the space are over two decades old. The platform automates the provisioning of your application to the cloud (AWS, GCP, Azure), integrating cloud ops, DevOps, and security/compliance with 24×7 monitoring and support.

GCP(Google Cloud Platform) 246

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 246

SaaStr

JULY 2, 2019

Join Kevin Egan, Slack’s VP of North American Sales and Dannie Herzberg, Slack’s Director of Sales as they walk you through Slack’s Freemium to Enterprise strategies. We’re here to talk for the next 25 minutes or so about our experience going from freemium to enterprise. It’s a small business owner.

Enterprise 164

Enterprise Scale Sales Hiring SMB 164

SaaStr

JULY 18, 2024

Both the Field CTO and sales are responsible for making sure people understand the business value behind your product, what you’re delivering, and its mechanics. Building Block #2: Balance Ensure there’s a balance between talking about deep technical product knowledge and how that translates to business value.

CTO Coach 300

CTO Coach CTO Technical Review Customer Success 300

Clouded Judgement

DECEMBER 1, 2023

There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. This was repeated quite a few times AI tends to be additive budget for large enterprises. This year, there was tons of experimentation.

AWS 299

AWS Cloud AI Search Cost optimization & reporting 299

User Pilot

NOVEMBER 28, 2024

If you’re considering the Mixpanel session replay feature, you’re probably wondering how it works, how much it costs, and whether it’s the right fit for your business. How much it costs (spoiler: it’s for enterprise plans only). But here’s the kicker— session replay is only available as an add-on for enterprise plans.

Software Review 105

Software Review Enterprise Pricing compliance 105

SaaStr

JUNE 22, 2023

With an intuitive product experience, founders can access free checking and savings accounts, debit and credit cards, domestic and international wire transfers, treasury, venture debt, and more — and manage their business with confidence. Update your revenue data from anywhere, all within Slack or MS Teams.

Scale 244

Scale Banking compliance Forecasting 244

SaaStr

JANUARY 12, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Deel is a global payroll solution that helps businesses hire anyone, anywhere. Think of us as your automated security and compliance expert. Grab tickets here. .

Payment Features 54

Payment Features Payment Services SaaS Payments Payments 54

SaaStr

DECEMBER 6, 2023

NRR is good but not top-tier for an enterprise solution, at 112%. But what is very enterprise and top-tier is their customer retention, at 97% GRR. The financial reporting and compliance engine that just keeps scaling! Once folks put in a financial reporting system, they don’t tend to rip it out.

compliance 299

compliance Engineering Scaling Enterprise 299

SaaStr

NOVEMBER 25, 2022

They demonstrate spectacular growth and expansion while revolutionizing and disrupting industries with new business models. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. How Atlassian does business . Scale-ups are exciting.

Scale 261

Scale Scaling Marketplace as a Service Entrepreneurship 261

SaaStr

MARCH 24, 2022

BlueSnap helps businesses accept payments globally. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. WorkOS provides APIs to make your app enterprise-ready, with pre-built features and integrations required by IT admins. Grab tickets here.

Payments 257

Payments Payment Services Payment Solutions SaaS Payments 257

SaaStr

JULY 19, 2022

Drift® , the Conversation Cloud company, helps businesses connect with people at the right time, in the right place with the right conversation. Using the Drift Conversation Cloud, businesses can personalize experiences that lead to more quality pipeline, revenue and lifelong customers. Usually, it takes a paradigm shift to grow.

GCP(Google Cloud Platform) 261

GCP(Google Cloud Platform) Artificial Intelligence Enterprise readiness Azure 261

SaaStr

NOVEMBER 3, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use.

Payments 261

Payments Payment Services GCP(Google Cloud Platform) Payment Solutions 261

SaaStr

DECEMBER 3, 2024

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems Peter Gassner has established himself as a significant figure in enterprise software, particularly through his leadership at Veeva Systems. Instead of building generic enterprise software, he went all-in on life sciences.

SaaS 261

SaaS Leadership Cloud Enterprise 261

SaaStr

OCTOBER 13, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.

GCP(Google Cloud Platform) 257

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 257

SaaStr

JANUARY 12, 2022

“For large enterprise customers, your stakeholder map is almost always too small” — Alex Farmer, VP CS, Cognite Data. Another top mistake SMB folks make trying to sell enterprise. You lose enterprise deals when someone that knows the playbook outsells you by getting to all the stakeholders. A good one.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

CloudGeometry

APRIL 25, 2022

Big enterprise customers have been buying software for a long time. There’s real payoff from careful attention to the issues that enterprise customers care about. There’s real payoff from careful attention to the issues that enterprise customers care about. Here are seven things enterprise SaaS customers look for. #1

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

SaaStr

AUGUST 5, 2020

Also, the larger the company, the more they care about enterprise-level trust, security, compliance, and privacy. That’s why we’ve achieved ISV security certification, GDPR compliance, and SOC 2 compliance.”. With the background of our team, as you might expect, we have loads of expertise in this area.

compliance 240

compliance B2B Acquisition Cloud 240

SaaStr

NOVEMBER 24, 2020

Gainsig ht works to help businesses build deep and lasting relationships with their customers through their very own Customer Success platform. This platform allows customer-centric businesses to deliver exceptional ex periences everyday. Conga eliminates the business bottlenecks through their Digital Document Transformation solutions.

Scale 293

Scale Scaling Outsourced Development compliance 293

SaaStr

DECEMBER 18, 2023

Facing Challenges Scaling AI 86% of CXOs say they will adopt AI and need it to move forward because it’s critical to their business. AI has been with IBM for 20 years, and now they have Enterprise-grade software. How to scale AI across your business. How to create a competitive advantage.

AI 299

AI Technology Scale Startup 299

SaaStr

JUNE 20, 2024

AI is the X-factor for your business, and it can lead to exponential growth. Dawn Herndon, Vice President of EMEA Build & ISV Partnerships at IBM, shares the areas where AI can accelerate your business and the different factors you need to consider as you build products and solutions to sell. What ways do you market your company?

AI 176

AI Artificial Intelligence Government Scale 176

SaaStr

JANUARY 20, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. Our clients love to use our solution. Every day, all day. to unlock growth.

DevOps as a Service 246

DevOps as a Service AI Search Cloud compliance 246