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How Dialpad Hit $300M ARR by Building Their Own AI Stack: 5 Key Learnings

SaaStr

Here’s why domain data matters: Tighter accuracy gains : Domain-specific data allows you to optimize for specific use cases while maintaining general capabilities Vertical specialization : Different industries have different needs – Dialpad can tune their models for sales teams vs. support teams Competitive moat : While anyone can access (..)

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The Enterprise Journey: 8 Keys to Going Upmarket Successfully with Workiva’s CEO Julie Iskow

SaaStr

Moving upmarket isn’t just a nice-to-have for most SaaS companies – it’s often the difference between building a sustainable $100M+ ARR business and getting stuck in the mid-market quicksand. If one does and one doesn’t, you know it’s the person not the motion.

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The Journey from Freemium to PLG to SLG: Key Learnings from Dropbox, Salesforce and Vimeo

SaaStr

It’s a fundamental business architecture that requires rethinking your entire customer journey. The Hard Truth About Implementation Here’s what nobody tells you about PLG: It’s not something you can just bolt onto your existing business. Plus, these motions are creating more predictable, sticky revenue streams.

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Clouded Judgement 1.24.25 - The Year of Enterprise AI

Clouded Judgement

For many current large language models, once they are exposed to domain-specific challenges or niche inquiries—like in-depth product troubleshooting or compliance-related questions—they can stumble. I created this subset to show companies where FCF is a relevant valuation metric.

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53 Questions Developers Should Ask Innovators

TechEmpower SaaS

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Background Questions Let’s start with some background questions about the business and product. Tell me about the business. Send messages?

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Thanks to A-LIGN, Ada, Appcues, Duda, and Maxio for Sponsoring SaaStr Annual 2022!

SaaStr

A-LIGN is a technology-enabled security and compliance partner that helps global organizations take a strategic approach to confidently mitigate cybersecurity risks. Duda is the leading web design platform for companies that offer web design services to small businesses.

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What is SaaS accounting? Types, Key Metrics and Automation

How To Buy Saas

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.