Clouded Judgement

JULY 16, 2024

The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more. A S-1 is a document companies file with the SEC in preparation for listing their shares on an exchange like the NYSE or NASDAQ.

Benchmarks 295

Benchmarks Data Machine Learning Artificial Intelligence 295

Kellblog

NOVEMBER 7, 2024

Increasingly, you’ll hear the term “business outcomes” popping up in software marketing. While I initially loathed the phrase for its vagueness, over time I’ve come to believe that, much like the frequently abused word “ solutions ,” there is a right and a wrong way to use “business outcomes.” It’s not great.

Marketing 140

Marketing Business Finance Sales Hiring 140

USIO

FEBRUARY 7, 2025

APIs (Application Programming Interfaces) are at the heart of this transformation, enabling businesses to create customized payment workflows that meet the unique demands of their operations. API-driven payment systems reduce processing times by up to 40%, improving cash flow management for businesses of all sizes.

Payment Solutions 130

Payment Solutions Payment Services Payments Payment Methods 130

SaaStr

DECEMBER 27, 2024

.’ The twist this time is the data is very hard for startups to acquire or accumulate. So it’s not just the innovation piece, but you need a proprietary data set to do something more meaningful with AI. Brian believes incumbent players like HubSpot and Salesforce have some key advantages: 1.

AI 284

AI Marketing SaaS Interviewing 284

Tom Tunguz

APRIL 21, 2024

Software companies top the charts at 3% over the last 20 years, according to data from New Constructs , a financial research firm. 1 Despite the enthusiasm from Investopedia, I think it’s important to say that no financial metric is perfect & all of them are proxies for the ultimate performance of a business.

Software 284

Software Business Construction Government 284

Tom Tunguz

SEPTEMBER 16, 2023

Snowflake’s cloud analytics database thrives on structured data. Databricks’ technology rips through unstructured data in a cloud data lake house. Because Databricks doesn’t incur infrastructure costs when running on-prem, the business enjoys higher gross margins.

Business 305

Business Cloud Finance Innovation 305

SaaStr

JANUARY 8, 2025

When Lindsey joined, she inherited an already built-out self-serve/PLG model for small businesses and a mid-market and enterprise sales, customer success, and post-sales team. ” The other thing Lindsey did was bring that revenue and focus into the entire cadence of running the business.

Revenue 293

Revenue Scale Sales Hiring Compensation 293

User Pilot

OCTOBER 19, 2024

In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels. However, what satisfies customers differs from one business to another. What does customer satisfaction look like for SaaS businesses?

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

SaaStr

MARCH 16, 2025

” – Alex Rosenblatt The Channel-First Approach That Actually Works Instead of the everything-at-once approach, Rosenblatt advocates for a methodical, data-driven methodology: 1. But the payoff – as Datadog’s growth demonstrates – is marketing that drives significant, measurable business value.

Scale 242

Scale Sales Hiring Scaling Marketing 242

SaaStr

OCTOBER 25, 2024

Six months ago, security was the number one prohibition preventing businesses and software companies from buying AI. This can destabilize your business and have a big impact on cash. So the survey asked how much as a business has AI impacted its sales funnel. So how much business has it closed? It isn’t predictable.

Venture Capital 331

Venture Capital Marketing AI SaaS 331

SaaStr

OCTOBER 25, 2024

A few data points: At $800m ARR, Qualtrics was still getting 25% of revenue from professional services. Up to 20% of the ACV is usually OK and you will still be seen as a software business, not a services business. Dear SaaStr: How Much Should a SaaS Company Invest in Professional Services? That’s usually good enough.

Investment 298

Investment SaaS SMB Enterprise 298

SaaStr

SEPTEMBER 8, 2024

Ryan’s previous company, ImportGenius , was the largest provider of business intelligence to the import-export industry, which gave them access to an extremely valuable list of customers, trade data, and understanding of the international trade market. Measure customer NPS early and make it a key KPI for the business.

Sales Recruiting 322

Sales Recruiting Scale Venture Capital Sales Hiring 322

SaaStr

FEBRUARY 7, 2025

to send 35B+ messages, there’s enough data to show what actually works. 5 Non-Obvious Learnings from Customer.io’s Platform Data 1. These focused groups saw 3x higher engagement rates and provided cleaner data for optimization. higher during business hours, even for consumer users. The Customer.io

Scale 271

Scale SaaS B2B Scaling 271

SaaStr

FEBRUARY 7, 2025

Consider a hybrid approach : You can start with third-party APIs while building your data foundation, then gradually move to custom solutions as you scale. Domain Data Is Your Secret Weapon Dialpad’s massive advantage comes from their 8 billion minutes of processed conversations.

AI 262

AI Scale Government compliance 262

SaaStr

FEBRUARY 8, 2025

They failed for two key reasons: Zero context about your specific business or product No ability to actually do anything beyond generate text The learning? The Bottom Line The constraints holding back AI adoption aren’t about model capability anymore – they’re about data isolation and integration.

AI 242

AI Artificial Intelligence SaaS User Experience 242

Tom Tunguz

FEBRUARY 26, 2024

At least 10% of their revenue - about $60m - comes from selling data to train Large Language Models. Reddit’s data sales revenue will likely be much more than 10% by the end of the year. This raises a fundamental question : What if the revenue from data sales dwarfs the revenue from ads? LLMs need data.

Artificial Intelligence 266

Artificial Intelligence Business Model Business Travel 266

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.

Business Model 300

Business Model SaaS Payments Payments Headcount 300

SaaStr

FEBRUARY 2, 2025

Owner.com has distinguished itself by consolidating dozens of point solutions into a single, integrated platform that helps small business owners compete effectively online. Her company specializes in API integration platforms that enable SaaS companies to launch integrations faster and automate complex business processes.

AI 222

AI Technical Review Artificial Intelligence Systems Review 222

SaaStr

FEBRUARY 8, 2025

You get a masterclass in how modern SaaS businesses are transforming CS from a cost center into their secret weapon for hypergrowth. Customer success is no longer just a department – it’s becoming the operating system for modern SaaS businesses. The $250M-$500M ARR Phase This is where sophistication becomes critical.

Customer Success 269

Customer Success Scale Government Systems Review 269

SaaStr

NOVEMBER 21, 2024

Just had a check-in call with a $50k a year vendor we use for SaaStr They sent a new sales rep to call who didn't know the account They just walked through a deck with data they didn't collect or know That we'd already read What a waste of everyone's time The Death of the… — Jason ✨????SaaStr

Customer Success 312

Customer Success Revenue Sales Data 312

SaaStr

DECEMBER 4, 2024

Pricing is more than just a number on a contract — when used thoughtfully, it can become a strategic tool for your SaaS product that can drive product adoption, customer satisfaction, and business growth. Miro’s pricing strategy evolved with their business goals: Early stage: Minimum five-user paid plans to ensure collaborative value.

Payments 284

Payments Pricing Scale Revenue 284

SaaStr

JANUARY 15, 2025

Mangomint has quietly built an impressive vertical SaaS business in the spa and salon space, growing 100% year-over-year to approach $20M ARR with 110% NRR. So they’re always going to have a pretty large stack of existing data to bring over. Make these things easier.” ” 8.

Scale 274

Scale Sales Hiring SaaS Payments Sales 274

SaaStr

NOVEMBER 13, 2024

It was a very big company and they were being asked to work on other parts of the business that weren’t related to Meraki. There was a real initial problem Samsara identified early on a ton of food (and money) being wasted due to old infrastructure and lack of data among the delivery fleets.

Scale 274

Scale CTO Coach AI New CTO 274

SaaStr

MARCH 18, 2025

Joselyn Goldfein , Managing Director at Zeta Venture Partners, which invests in AI and data infrastructure-focused startups from inception through seed stage And see everyone at 2025 SaaStr Annual, May 13-15 in SF Bay!! ” Weavi Founded in 2020, they anticipated the growing importance of unstructured data and embeddings.

Technical Review 189

Technical Review Artificial Intelligence AI Marketplace as a Service 189

SaaStr

NOVEMBER 7, 2024

It starts with silicon chips, GPU, and data centers. After that, you have infrastructure around the models, helping you pick the right models or managing the data to be fed into the models. Previously, we had enough data centers to power a lot of CPU computing needs. Then, there are models like GPT4 and Claude from Anthropic.

AI 261

AI Artificial Intelligence ChatGPT Mobile 261

SaaStr

OCTOBER 16, 2024

All unstructured data to be instantly searchable. You’ll fall behind if your data can’t be found or it’s in painful dashboards. People expect to extract data from your product with a plain English prompt. Build a workflow to connect data, and the CEO will get a dashboard. Only four people took up the offer.

Sales Hiring 317

Sales Hiring Scale AI SaaS 317

SaaStr

FEBRUARY 14, 2025

. “I will say this to all of the founders out there too, that as much as you want to be the face of the business, you don’t want to be the totality of the business. There just arent enough people who know how to build data centers, bridges, and skyscrapers, Tooey explains.

Scale 284

Scale Construction SaaS AI 284

User Pilot

NOVEMBER 17, 2024

You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. This causes siloed data and integration issues. However, this increases the likelihood of errors, leading to missing data and misinterpretations. Kevin has a few tips covering everything important.

Software Review 93

Software Review Technical Review Development Team Review Data 93

SaaStr

OCTOBER 23, 2024

In 2006, BILL CEO and Founder René Lacerte set out to define a category around financial operations for small and midsize businesses (SMBs). ’ Bill is approaching half a million customers, so has a good pulse on small businesses. With SMBs, the smallest business is owner-operated. Needless to say, he succeeded. in revenue.

SMB 307

SMB Payment Services Payments Payment Methods 307

Tom Tunguz

FEBRUARY 26, 2025

For many founding teams, pricing is one of the most difficult and complex decisions for the business. The value of your business is the discounted sum of all its future profits. Usage data feeds product-led growth (PLG) lead scores, enabling account executives to outbound to the most promising users.

SaaS Payments 273

SaaS Payments Pricing Strategy Scale 273