TechEmpower SaaS

SEPTEMBER 25, 2023

The Founder-Developer Gap and A, B, C Players The challenges that business leaders face when assessing development teams are a good example of the Founder-Developer Gap. Knowing how to spot these signs can help you keep your business on track. Developers become annoyed at testers for finding bugs. Missed deadlines.

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Underperforming Technical Team Development Software Review Technical Review 390

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

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New CTO Scale Sales Hiring CTO Hire 312

SaaStr

JANUARY 16, 2023

Hiring a reliable team is an all-encompassing issue where startups dive in head-first but fail to optimize it for success. . Hiring an expert produces 1000x better results than someone with interests elsewhere. . “A Hiring in a streamlined manner with a rigorous selection process initially builds momentum for long-term goals.

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Scale CTO Hire Cloud Scaling 259

TechEmpower SaaS

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

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Technical Review Software Review Development Team Review Systems Review 390

FastSpring

FEBRUARY 6, 2025

If you’re running a smaller digital business, you may find it challenging to hire great talent. Larger technology companies can pay more, offer more benefits, and provide a more marketable brand on a candidate’s resume. Podcast Full Interview: Audio Listen online or find it on more podcast services.

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SaaStr

JANUARY 12, 2022

As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on. “That it was much easier to do more in order to keep that customer than to get a new “top” customer.

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SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. You’re not building a product or getting any new customers. You can’t hire a magician Head of Product.

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Scale Sales Hiring Sales Recruiting AI 284

SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them.

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VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 293

SaaStr

JULY 5, 2024

Some are decades-old problems, while others have emerged from this new world we’re in. They hire a VP of Sales who doesn’t want to sell or learn the product. You also don’t want to hire a VP of Sales who won’t carry a bag. There wouldn’t be enough time for them to carry a bag for six months and hire those ten people.

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CTO Hire Sales Hiring New CTO Venture Capital 209

SaaStr

JANUARY 4, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) Check that out here. What’s your most recent disclosed investment?

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Management CTO Hire New CTO CTO 273

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. This is Dan, CEO of WalkMe, and Wade, CEO of Zapier, and Mallun, Chief Business Officer of RPX, and Craig from Dialpad.

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. Technology vision and strategy: A fractional CTO is responsible for developing and implementing a long-term technology vision and strategy for the company.

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Fractional CTO CTO Hire Part-Time CTO CTO 52

Valerian Tech

JANUARY 5, 2023

It can be beneficial to hire a fractional CTO (Chief Technology Officer) in a variety of situations. When you don't have an in-house technology leader: If you don't have a CTO or a similar technology leader on your team, a fractional CTO can fill that role.

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Fractional CTO CTO Hire Part-Time CTO CTO 52

Intercom, Inc.

JANUARY 31, 2023

Click here to join the beta waitlist for our AI features or receive AI news from Intercom. We’ve built some exciting new features into Intercom using this new GPT technology and have given access to several hundred customers – and the response has been astounding. Our team has been using the new AI Inbox features a lot.

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AI Artificial Intelligence New CTO ChatGPT 188

SaaStr

OCTOBER 2, 2023

With the overall trend of budget scrutiny and more oversight on spend, it may come as no surprise that the data shows that most folks who came as a team brought their: CFO CCO CTO and CRO in that order of popularity. Second, there are a lot of rules and regulations to follow to bring in an activation.

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Trends New CTO CTO Data 273

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. You’ll find out tomorrow.

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Part-Time VPE Technical Cofounder CTO Hire New CTO 290

Buffer Resources

SEPTEMBER 3, 2024

Tagging your partner organizations, influencers, or thought leaders at your company (your CEO, CTO, etc.)   To tag your brand, type “@yourcompanyname” A popup will appear, find the appropriate page or person, and click to tag.   For us, we have a cadence of sharing blog posts multiple times throughout the week.

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Social Media B2B Interviewing New CTO 105

SaaStr

NOVEMBER 18, 2020

Wondering how your SaaS business got slapped with a multi-million dollar sales tax bill from one or multiple states? It’s really not surprising that many SaaS companies make this common mistake and find themselves unintentionally non-compliant. Meanwhile, new tax legislation for SaaS companies was brewing.

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New CTO SaaS Sales CTO 227

SaaStr

FEBRUARY 16, 2024

Alex Kayyal and Julie Kainz, Partners at Lightspeed, shared at SaaStr Annual a framework they developed around how to think about this new era of Artificial Intelligence in SaaS, what opportunities are out there for startups, and how to think about incumbents. CRM wasn’t a new category, but they were done on-premise.

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AI Artificial Intelligence New CTO Healthcare 289

BetterCloud

MARCH 3, 2021

Upon joining BetterCloud as its new CTO, Jamie Tischart was taken aback when he reviewed his professional biography with a colleague. The first line was, ‘With almost three decades in technology,’” he told me. What are some of the biggest challenges that you’d like to tackle as the company’s new CTO?

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Part-Time CTO CTO Technical Review New CTO 52

Intercom, Inc.

APRIL 27, 2018

Intercom’s mission is to make internet business personal. Uptime is critical to the success of our business, and not just because our customers are paying us, but also because we heavily dogfood our own product. Being on call out of office hours is inherently disruptive to your life. Finding the right on call process.

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Engineering Software Review Technical Review Systems Review 209

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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New CTO Sales Hiring B2C CTO Hire 179

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. It’s hard to measure the things that deliver the right value to your business.

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CTO Hire SaaS Business Underperforming Technical Team 98

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Here’s what SaaS businesses need to know about simplifying sales tax. hiring in-house talent). There’s no chapter on sales tax in the Comprehensive SaaS Business Owner’s Manual.

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Merchant Services Scale Technical Review Sales Hiring 202

SaaStr

NOVEMBER 11, 2022

So I think my learning is just know the rules, know the KPIs, they’re all public, find public comps and copy them. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Because this could happen to any business here.

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Outsourcing Services Banking CTO Hire New CTO 243

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. Andra has bachelor’s degrees in computer information systems, marketing, and international business from Indiana University Kelly School of Business.

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Part-Time CTO CTO New CTO Technology 8

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. So we kept investing, we knew we were onto something, and little by little we saw our traction improve.

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B2B B2C Scale New CTO 173

Buffer Resources

DECEMBER 1, 2023

Plus, I knew these company leaders were busy — when would I have the opportunity to pick their brains again?    Thankfully, the conversations flowed, and I only had time for the question at the top of my list:  “Give me one piece of advice for succeeding at Buffer.  

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VP of Engineering Part-Time CTO New CTO CTO 124

Intercom, Inc.

APRIL 19, 2018

If you find this valuable, check out more episodes of our podcast. Our team’s mission is to help Intercom evolve, scale and be trusted by every internet business in the world. We take care of most of Intercom’s backend technologies. Rich: In the world we work in today, in this business, there are some harsh realities.

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Outsourcing Services Part-Time VPE Software AWS 192

Crafty CTO

FEBRUARY 7, 2023

I’ve learned so much … most importantly, I think, that I love being a fractional CTO, a role that allows me to make use of everything I’ve learned and experienced over a long technology-focused career. What’s changing, rather, is the entity I’m delivering through – a new company called Crafty CTO.

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CTO Hire New CTO CTO Headcount 40

OpenView Labs

APRIL 12, 2019

Getting hiring right is absolutely critical. If you push them, what a VC will also tell you is that they back founders who have the ability to attract and recruit singular talent. I’d like to talk about two different companies with two very different approaches to hiring post-seed raise. We needed a CTO. Full disclosure.

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CTO Hire Investment New CTO CTO 64

Intercom, Inc.

OCTOBER 31, 2019

I am the CEO of a company called Woven, which is an intelligent calendar for busy professionals, and I have spent my entire career focused on the productivity of others. Has there been a sea change in how people feel about the rise of AI and that type of technology? That was actually a pretty tall order at the time.

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Artificial Intelligence Scale CTO Hire Technology 169

Stax

AUGUST 14, 2024

a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. I am passionate about working with partners to grow existing relationships and forging new partnerships to ultimately help grow businesses through product innovation and Stax is the perfect place to do this.”

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Payments Stax Payment Solutions Payment Services 88

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. First, hire a management coach to work with you as the company grows. The best ways he found to learn leadership skills was to hire a management coach to meet him once per month, to talk through the issues facing him at Optimizely.

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CTO Coach Sales Hiring CTO Hire Startup 113

SaaStr

OCTOBER 24, 2022

Doing Business with Developers. Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. Anyone who says the developer market is not strong is behind the times.

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Outsourced Development Underperforming Technical Team Development Part-Time VPE 210

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

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Sales Hiring CTO Hire Startup Outsourced Development 121

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Ever since the beginning, our mission has been to make internet business personal, and the podcast has played a big role in that.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 215