SaaStr

JUNE 17, 2023

SaaS businesses were forced to adapt quickly or risk being left behind as consumer behaviors shifted dramatically due to lockdowns and social distancing measures. This demonstrates that while times may be tough for many businesses right now, opportunities still exist for those willing to innovate and adapt accordingly.

Venture Capital 272

Venture Capital Scale Technical Review Software Review 272

SaaStr

MARCH 17, 2021

Data becomes siloed in disparate SaaS apps, fragmenting the business processes that run your organization. That’s why integration needs to be a key part of your automation strategy. All high-growth SaaS companies tend to share one thing in common: They automate critical business processes and mend fragmented ones early on to succeed.

Sales Hiring 322

Sales Hiring Scale Technical Review Marketplace as a Service 322

Payrix

DECEMBER 18, 2024

The world of Embedded Payments saw remarkable developments in 2024, shaping strategies and innovations across the industry. Software companies are increasingly integrating payments as a core component of their business models rather than treating them as ancillary features.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

Subscription Flow

OCTOBER 10, 2024

In this blog, we will explore why companies migrate to a new billing system, the pain points of billing system migration, the best practices to overcome these obstructions, and SubscriptionFlow’s tailored solutions that guarantee your business a seamless transition. These factors come into being as a business expands, and its needs evolve.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. Andy emphasizes that payments serve as the lifeline for any business. How does payments attrition strategy layer into a software company’s overarching payments strategy?

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

SaaStr

MARCH 15, 2024

They also have a media segment, a separate business supporting creators who want to do subscription-based video monetization. Part of the joy for him was being able to tie the two motions together, building an Enterprise business on top of an existing business, and by the time he left Heroku, they had gone from about 5% to 50% of revenue.

AI Search 273

AI Search SaaS Advertising Sales Hiring 273

SaaStr

FEBRUARY 28, 2023

You’ve certainly already observed that in the current economic slowdown, deal cycles get longer, new business gets tougher, and cross-selling and upselling into your existing customer base there increasingly more important deal cycles get longer, more scrutiny from more stakeholders. Business gets tougher.

Sales 261

Sales Management Operational efficiency. Forecasting 261

Blulogix

JANUARY 1, 2025

In this post, well explore how businesses can simplify complex provisioning and stay ahead in a market increasingly driven by personalized service packages. For businesses, this means creating dynamic service bundles that combine various products, services, and usage-based components into a single seamless package.

Scale 52

Scale Marketplace as a Service Payment Features Subscription 52

Blulogix

JULY 17, 2024

By BluLogix Team Navigating Business Complexity: An Introduction In today’s rapidly evolving business landscape, complexity is an inevitable challenge that companies must navigate to stay competitive and deliver value to their customers. Businesses need tools that provide a unified view and streamline account management processes.

Business 105

Business compliance Operational efficiency. Pricing 105

User Pilot

JUNE 21, 2024

SAP is a major software company offering solutions for enterprise resource planning, supply chain management, human capital management, and other business areas across multiple industries. The acquisition aligns with SAP’s strategy to streamline offerings. To create a comprehensive digital adoption and training solution.

Business 103

Business Automotive Acquisition Operational efficiency. 103

Intercom, Inc.

DECEMBER 2, 2019

For online businesses, our customers can come from any part of the world and at any time. Although it may seem like a no-brainer for businesses to offer customer support in multiple languages, in a recent survey we found that the vast majority of businesses struggle to implement an effective multilingual support strategy.

Scale 209

Scale Outsourcing Services Scaling Technical Review 209

BetterCloud

DECEMBER 13, 2022

This post is an excerpt from our guide: “ 10x Your IT Operational Efficiency: A CIO’s Guide to IT Automation.”. While spending may be projected to increase, no one is immune from the ongoing mandate of operational efficiency. Lately, it seems like the only constant for IT is change. Download the Guide.

Operational efficiency. 52

Operational efficiency. Headcount Cloud Technology 52

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. As a SaaS CEO, understanding and implementing integrated payments can be a game-changer for your business.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. In our continued conversation with Andy Meadows, the Head of Partner Success Managment at Payrix, about how to build an Embedded Payments strategy, we explore the significance of value added services. Did you miss Part 1 and Part 2?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Blulogix

DECEMBER 27, 2024

By Inga Broerman Overcoming Revenue Leakage with Smarter Billing Practices Revenue leakage is one of the most insidious challenges subscription-based businesses face. However, businesses equipped with smarter billing practices and automation tools can mitigate these risks and safeguard their bottom line.

Payment Features 52

Payment Features Revenue Scale Operational efficiency. 52

SaaStr

FEBRUARY 21, 2024

The Challenges and Pitfalls of a Partner Ecosystem Drata attributes much of its success to its partner ecosystem, which is an interesting case study for most, so how do they break up marketing, sales, and resource allocation vs. a more direct-sales modeled business? Pick your strategies, invest in them, and start tiering.

AWS 279

AWS Scale Sales Hiring Marketing 279

User Pilot

JULY 22, 2024

In a fast-paced industry like SaaS, leveraging business analytics effectively can be the key to staying competitive and driving product growth. Business analytics offers invaluable insights that help SaaS companies optimize operations, enhance customer experiences, and make data-driven decisions.

Business 104

Business SaaS Artificial Intelligence Machine Learning 104

Blulogix

DECEMBER 26, 2024

By Inga Broerman Building a Competitive Edge Through Channel Partnerships In an increasingly competitive subscription economy, channel partnerships have become a beacon for businesses seeking scalable growth and sustainable revenue streams. Billing software with advanced integration capabilities plays a pivotal role in enabling this.

Payments 52

Payments Payment Features Payment Services Scale 52

Blulogix

DECEMBER 31, 2024

For businesses, these models present tremendous growth opportunities, but they also introduce operational challenges that require precision, agility, and advanced technology. Scalability: Businesses can attract a wider customer base by offering flexible entry points for users with varying needs.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

SaaStr

MARCH 7, 2023

A Look Back At 2022 Performance ICONIQ Growth leverages quarterly operating and financial data from 92 enterprise SaaS companies. Using these real numbers from real companies, they have a solid insight into the long-term health of businesses. Of the companies analyzed, 86% missed their original incremental topline plan.

Outsourcing Services 176

Outsourcing Services Scaling Venture Capital Forecasting 176

Blulogix

DECEMBER 11, 2024

By BluLogix Team Breaking Down Data Silos for Seamless Monetization Introduction In the modern business landscape, data is the lifeblood of any organization. For Managed Service Providers (MSPs) , data plays a crucial role in every aspect of business operations, from customer relationship management to billing and provisioning.

Data 52

Data Scale Payment Features Operational efficiency. 52

Blulogix

JANUARY 7, 2025

By Inga Broerman Why Billing Automation is the Foundation of Scalable Growth In the dynamic world of the subscription economy , businesses face increasing competition and mounting customer expectations. Schedule a Demo Today The Challenge of Scalability in Subscription Management Scaling a subscription business is inherently complex.

Payment Features 52

Payment Features Scale Operational efficiency. AI Search 52

BetterCloud

FEBRUARY 6, 2025

Key strategies for taming SaaS sprawl With AI becoming more and more prominent, its even more important for IT to keep up with the ever evolving tech stack. Key takeaways SaaS sprawl is a significant challenge for businesses of all sizes.

CTO 52

CTO Cost optimization & reporting SaaS Operational efficiency. 52

Blulogix

JANUARY 6, 2025

Trends like usage-based pricing , complex provisioning , industry consolidation , and evolving regulatory landscapes are reshaping how businesses operate and thrive. To succeed, subscription-based organizations must embrace smarter, more integrated approaches to billing, management, and strategy.

Payment Features 52

Payment Features Subscription AI Search compliance 52

Stax

MARCH 27, 2025

But heres the deal: these payment methods work differently, and their differences can significantly impact your operational budget and efficiency. Learn their differences and analyze how their pros and cons would work for your business. EFT comes in many forms that suit different business needs. No cash or checks needed.

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

Blulogix

JANUARY 3, 2025

By Inga Broerman Preparing for Regulatory Changes in Subscription Management The subscription economy is thriving, with businesses worldwide adopting models that offer flexibility, scalability, and recurring revenue streams. impose strict requirements on how businesses handle customer data.

Payment Features 52

Payment Features Subscription Management compliance 52

USIO

FEBRUARY 13, 2024

Introduction: In the ever-evolving landscape of financial technology, businesses are constantly seeking efficient and seamless ways to handle transactions. This integration eliminates the need for separate payment gateways and allows businesses to manage transactions seamlessly within their existing infrastructure.

Merchant Services 130

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 130

Payrix

MARCH 27, 2024

Business frequently overlaps online and off, in one channel or another, and if consumers can make a payment one way somewhere, they want to make it everywhere. Software companies need a strategy that can evolve with that demand. Automation alone, while a significant effort, effectively boosts operational efficiency.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

Intercom, Inc.

SEPTEMBER 8, 2021

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Moving from a reactive to proactive approach.

Scale 237

Scale Headcount Mobile Communication 237

Valuize Consulting

DECEMBER 17, 2024

Getting it wrong impacts your Net Revenue Retention (NRR) performance, customer experience, and operational efficiency. Providing training to a diverse set of business and technical users. Discover how Valuize, with the power of ValueFlow , can support your customer success strategy.

Technical Review 52

Technical Review Systems Review Headcount Scale 52

Stax

JANUARY 1, 2024

Business savings accounts are crucial to a sound organizational strategy. While business savings stats are hard to come by, the average U.S. If this trend translates to businesses, $1000 would not go far in safeguarding against unplanned bills, let alone significant financial interruptions.

Business 88

Business Banking Software Review Technical Review 88

Payrix

APRIL 10, 2024

Finding value in value-added services and baking them into your strategy Many software companies have expressed interest in value-added services, and more specifically, embedded finance products, because they understand the opportunities they present to their business and their customers’ business too.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

FastSpring

SEPTEMBER 3, 2020

As part of the P&C organization, I help to drive transformation and operational efficiencies within the talent organization and create talent attraction and acquisition programs. Priority projects are focused on enhancing the company’s recruiting strategy, processes, and programs to deliver on current and future talent needs.

Sales Recruiting 129

Sales Recruiting Sales Hiring Management Technical Review 129

BetterCloud

APRIL 3, 2025

Unused or underutilized licenses are a silent drain , a hidden cost that many businesses simply accept. Employee turnover, project changes, and evolving business needs contribute to the accumulation of shelfware. Software licenses: they’re essential, but often, they’re bleeding your budget dry.

Software Review 52

Software Review Software Technical Review compliance 52

User Pilot

FEBRUARY 19, 2024

You may have heard a horror story about a business not using impact analysis. Business impact analysis types include: Traceability, understanding how changes in one area affect others. Involve business leaders in brainstorming with tools like Miro to identify diverse impacts of change. Whatever it is, it’s not good.

Traceability 105

Traceability Operational efficiency. User Experience Trends 105

Blulogix

MARCH 25, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Navigating Financial Process Complexity in B2B Subscriptions The financial backbone of B2B subscription models rests on efficiently managing complex processes spanning billing, payments, revenue recognition, and reporting.

Payment Services 94

Payment Services Payment Features Subscription Payments 94

Payrix

AUGUST 21, 2024

Inktavo needed a partner who would understand the unique complexities of their business and provide payments expertise, while still giving Inktavo the ability to fully own the relationship with their customers. We serve many small to mid-size businesses, so cash-flow management is critical for our customers.

Payment Solutions 130

Payment Solutions Payments Merchant Services Payment Methods 130