Intercom, Inc.

NOVEMBER 18, 2020

This week, we’re looking at the tools and infrastructure needed to facilitate the move Online. For today’s consumers, the line between ecommerce and commerce has been blurred almost to invisibility. For today’s consumers, the line between ecommerce and commerce has been blurred almost to invisibility.

Payment Methods 239

Payment Methods Payment Solutions Payment Services Scale 239

Neil Patel

JANUARY 26, 2021

The future of ecommerce shines brighter than ever. Despite global economic uncertainty, ecommerce continues to thrive and grow at a steady rate. is the second largest ecommerce market in the world, with $586.9 And like how every shiny thing isn’t gold, starting a thriving ecommerce business isn’t easy.

Payment Methods 145

Payment Methods Payment Services Payment Solutions Technical Advisors 145

SaaStr

APRIL 17, 2021

Perhaps the most interesting thing is just how similar both these website-builder-plus-ecommerce companies are. It’s growing at the same rate (~30%), booming from ecommerce (+78% for Squarespace, +60% for Wix). Monetizing ecommerce via subscriptions, but not payment processing. 85% NRR.

Payment Methods 337

Payment Methods Merchant Services Payments Payment Services 337

FastSpring

NOVEMBER 14, 2024

As you work to expand your SaaS, software, mobile games, or other digital product business worldwide, having the right payment methods available to global customers is key to ensuring they all feel comfortable purchasing. How FastSpring is supporting digital product and gaming companies with these methods.

Payment Methods 158

Payment Methods Payment Solutions Payments Merchant Services 158

USIO

MAY 13, 2024

With a large scale company needing checks to be processed and done, the expense of materials is very high. A business organization needs envelopes, stamps, check paper, printer, and ink for printing the checks. Saving businesses over millions of dollars with card distribution. The Akimbo Card can keep things digitally.

Payment Methods 264

Payment Methods Payment Services Payments Payment Solutions 264

FastSpring

NOVEMBER 18, 2020

Note: Apple announced that it would be reducing the App Store fee from 30% to 15% for most developers starting on January 1st, 2021. For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. Epic Games wants to take control of their online sales with its own marketplace.

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

Stax

OCTOBER 13, 2024

Small businesses in America and worldwide have to choose from a wide variety of accounting software solutions, and this range of choices can be overwhelming. Research shows that 64% of small businesses use accounting software and the market for accounting software solutions is projected to be worth $4.3billion by 2023. Quicken Inc.

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

Tom Tunguz

FEBRUARY 26, 2025

For many founding teams, pricing is one of the most difficult and complex decisions for the business. To be effective, a startup’s pricing strategy must align with its marketing case studies, website messaging, PR releases and sales pitches. The value of your business is the discounted sum of all its future profits.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. Navigating market dynamics in 2025 and beyond Matt emphasized the cyclical nature of the payments industry, likening it to a pendulum.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. Research shows that 55% of customers will abandon their cart if they have to re-enter checkout information like credit card details, negatively affecting your business conversion rate. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

USIO

FEBRUARY 14, 2025

Efficient and reliable payment systems play a crucial role in maintaining vendor relationships, the backbone of every successful business. Digital disbursements have emerged as a powerful tool, not only streamlining payment processes but also fostering trust and collaboration between companies and their vendors.

Payment Services 130

Payment Services Payment Solutions Payment Methods Payments 130

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Intercom, Inc.

APRIL 24, 2018

We’ve completely rethought how a messenger designed for business should work. With over 500 million conversations every month, we’ve long known that our Messenger provides a personal, mutually beneficial experience for both our customers and their customers. Why messengers are the future of business to customer communication.

Payment Methods 223

Payment Methods Scale Business Payment Solutions 223

Neil Patel

SEPTEMBER 12, 2020

That life-changing decision comes down to what website builder you decide to use. We’ve done the hard work and this article will guide you through the otherwise arduous process of finding the best website builder. The Top 4 Best Website Builders. The Different Types of Website Builders. General-purpose website builders.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Intercom, Inc.

APRIL 26, 2022

Since the pandemic, consumer habits have really changed – shoppers have migrated online en masse, their expectations are higher than ever, and brand loyalty is harder to maintain. For example, you can create messaging campaigns based on customers’ answers, personalize support content, and more.

Payment Methods 219

Payment Methods Payment Services Payment Solutions Payments 219

SaaStr

JUNE 7, 2019

With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted. Making payments accessible overseas.

SaaS Payments 234

SaaS Payments Payment Services Payment Methods Payment Solutions 234

SaaStr

FEBRUARY 17, 2021

Remember when it seemed like websites were just a commodity? They want a slick site that does more, from eCommerce to payments to marketing and more. eCommerce and Business Tools Are Key Drivers to Accelerating Growth. Not surprisingly, Wix has benefitted from the eCommerce explosion since Covid.

Payment Methods 307

Payment Methods Payment Solutions Payments SMB 307

Intercom, Inc.

JUNE 15, 2021

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. It may not seem important to a busy support team to stay abreast of upcoming product changes.

Scale 235

Scale Payment Methods Payment Services Scaling 235

SaaStr

APRIL 1, 2023

There are over 400M small businesses worldwide. Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep.

Scale 245

Scale SMB Merchant Services Payment Methods 245

Payrix

JANUARY 10, 2025

Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. This personalized approach not only improves efficiency but also enhances the overall merchant experience.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

SaaStr

MAY 25, 2024

Building a $100M+ ARR business is no easy feat. If you think about Cloudinary’s core audience in the beginning, developers, the fifth employee they hired was the first person in the customer success group. 300k per employee is what a self-funded business needs to break even.

Scale 312

Scale Sales Hiring SaaS Payments Development 312

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? For example, at FastSpring, we have a lot of data about online shopping carts. But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Is it the interface?

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams. Proactive engagement.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

FastSpring

SEPTEMBER 12, 2024

If your business is based in the APAC region and you’re focused on expanding into new areas, there are a lot of common challenges to face and questions to ask about the best way to do that. The payments landscape and how it affects businesses trying to grow in Asia. Jump to video. | Jump to transcript.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

Neil Patel

MARCH 7, 2021

But once you unpack it, it’s easy to see why it powers over 1 million websites and manages billions in sales. Gone are the days when you had to figure out how to start an ecommerce site from scratch. It offers you plenty of marketing tools to make your store a success from the start. Who is Shopify Best For?

Payment Methods 140

Payment Methods Software Review Systems Review Payment Services 140

Intercom, Inc.

MARCH 31, 2021

Today, customers’ expectations for fast, personal support are higher than ever – making automation essential for resolving simple, repetitive queries at scale. Human support is an essential part of any successful support strategy, but the reality is that it doesn’t scale and it’s expensive to operate. Be personal.

Payment Methods 213

Payment Methods Scale Payment Solutions Payment Services 213

Stax

JULY 9, 2024

More and more, cash-only businesses are falling by the wayside, unable to keep up with consumer demand for convenient electronic payments. The world of Electronic Funds Transfer (EFT) payments is vast, spanning just about every payment method you can think of. What is an Electronic Funds Transfer (EFT) Payment?

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

Unbounce

JUNE 28, 2022

More people are shopping online than ever before. Online sales are expected to make up 22.3% A big part of ecommerce is using social media to engage audiences and build an authentic brand. But now, social media can also be used as an ecommerce market of its own: social commerce. of retail sales overall by 2023.

Payment Methods 144

Payment Methods Development Team Review Scale Social Media 144

SaaStr

FEBRUARY 22, 2023

David describes their method as Extreme Product Design (EPD), a modification of the Extreme Programming approach popularized by Kent Beck. For instance, their earliest product responded to the online payment problem startups were experiencing. Understanding the assumptions that color this perception.

CTO Hire 292

CTO Hire CTO Payment Methods Payment Solutions 292

SaaStr

NOVEMBER 3, 2023

Toast is a vertical software embedded payments solution for restaurants in the U.S. It’s the fastest-growing software business of all time. Toast is a unique business because of its TAM. Any city block in Miami or San Francisco may have a pet store, a drug store, or a salon, and then you’ll have four restaurants.

Payment Methods 267

Payment Methods Acquisition Scale Payments 267

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Goal of website.

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaStr

MARCH 25, 2021

BigCommerce is an interesting eCommerce case study on many levels. This is higher than many comparables and another good reminder you really can exceed 100% and even 110% from small businesses ($2k a year). Its SaaS business in fact only grew at 17% year-over-year, but its partner and services revenue grew 38%.

Outsourcing Services 289

Outsourcing Services Payments Merchant Services SaaS Payments 289

FastSpring

AUGUST 2, 2024

Once a customer has landed on your website from any marketing funnel, how can you maximize the chances for them to convert? Appearance and User Experience of Your Website Websites should be easy to navigate, featuring user-friendly, branded color schemes and fonts. However, this may vary depending on your business.

Payment Methods 147

Payment Methods Merchant Services Payments SaaS Payments 147

SaaStr

AUGUST 9, 2021

Everyone talks about hitting 120%+ NRR these days But the truth is, single-seat users & very small businesses churn at a high rate. Even modestly decreasing churn in Very Small Business and single seat accounts can have a big impact. Squarespace and Wix added full ecommerce capabilities, making them more than just websites.

Churn 306

Churn Payment Methods Payments Payment Solutions 306

Intercom, Inc.

NOVEMBER 30, 2021

Customer support is more business-critical than ever. A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. How good is my business doing?

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246