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What is Customer Satisfaction: Importance for Business Success + How to Improve

User Pilot

In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels. However, what satisfies customers differs from one business to another. What does customer satisfaction look like for SaaS businesses?

Business 111
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The SaaS Marketing Scorecard - How Does Your Marketing Operation Rank?

Tom Tunguz

Each bucket has a set of disciplines that the team scores. First, it enumerates the important priorities for a marketing team. And second, the scorecard provides a way for a team to understand their strengths and weaknesses. company positioning: what is the narrative of the business? Social: social media.

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10 Social Media Tips for Restaurant Marketing

Neil Patel

If you own a restaurant and aren’t leveraging social media, you are missing out. Most social media platforms are free, and if you use effective marketing strategies , promotions and advertising can be free (or cheap) as well. First, let’s talk about why social media is a crucial tool for restaurant marketing.

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How to Conduct a Social Media Audit in Just 30 Minutes

Neil Patel

The number of worldwide social media users will surpass 3 billion by 2021. However, not every platform works the same for every business. That’s where social media audits can help. In this post, I’ll show you how to perform a social media audit in just 30 minutes. Social Media Audit: Facebook.

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The Ultimate Guide to Software Customer Churn

Stax

As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. By pinpointing the exact reason for user churn, you can determine how to avoid it and ensure that your business continues to have strong profits. This helps alleviate confusion.

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From Outbound to Channel Partnerships: Your Burning Sales Questions Answered by SaaStr CEO and Founder Jason Lemkin

SaaStr

When sales slow how do you keep the team motivated and push through? But adding in the fact that Jason shares live updates on social media during the Annual that are clearly from the SaaStr Annual and there’s just no excuse for an outbound message like this. Is outbound sales dead? Lets find out the answers.

Scale 273
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9 Easy Sales Concepts So Many Get Wrong with Sam Blond, Former CRO Brex

SaaStr

These nine sales concepts, when done correctly, will greatly improve your sales and sales teams. #1: In a way, you’re diagnosing the biggest opportunities for the business within sales and conversion rates. Most people think you need to hire more salespeople in a demand-poor environment. That’s the wrong answer.