Remove Churn Remove PayPal Remove Scale
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Only 11% of Public SaaS Companies Sell Just to SMBs

SaaStr

SMB SaaS has a lot going for it: – Millions of them – Short sales cycles – Easier compete. But SMB SaaS has a lot of challenges, too: Churn is much higher. ACVs are so much lower that there’s a lot of pressure on sales productivity. But, it's often hard to get to $100m ARR selling just to SMBs.

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Freemium is Back! But You’ll Need 50 Million Active Users for Freemium to Actually Work as a Business Model.

SaaStr

Enough not to churn. Intuit, Microsoft, Adobe, PayPal. Box has grown to almost $1B in revenue , but it “tilted” from a mostly freemium product to an enterprise focus, with freemium today being about 9% of their revenue — although a key source of leads (see below). Slack added a big enterprise sales team.

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Get Better PayPal Analytics with Baremetrics

Baremetrics

PayPal is a popular choice for online payment processing. But for SaaS businesses, PayPal lacks the analytics and reporting features they need to support sustainable growth. This article will cover PayPal’s metrics and reporting features, as well as how PayPal data can be better tracked in Baremetrics. Table of Contents.

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6 Payment Acceptance Obstacles SaaS Companies Face and How to Avoid Them

SaaStr

Whether we want to admit it or not, payments can play a big and often unseen role in contributing to or reducing customer churn. When trying to grow a SaaS organization at scale, the idea of manually checking every single transaction in a spreadsheet is impractical. Reducing Churn. Creating seamless customer experiences.

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How NitroPack Grew by 628% With FastSpring

FastSpring

When NitroPack was first getting started, they used PayPal to accept and process payments. “It Why NitroPack Couldn’t Scale PayPal NitroPack faced two issues trying to scale using PayPal. With PayPal, You’re Not Automatically Sales Tax and VAT Compliant The biggest issue was tax compliance.

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Stripe vs. PayPal: Which Payment Platform is More Valuable For Your Business?

Baremetrics

While there is a plethora of payment platforms to consider, Stripe and PayPal should be at the top of the list. If you’re trying to decide between Stripe and PayPal, you may arrive at a difficult crossroad. Get deep insights into MRR, churn, LTV and more to grow your business. be honest How well do you know your business?

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5 quick ways to improve your e-commerce customer experience

Intercom, Inc.

74% of consumers are at least somewhat likely to buy from brands based on experiences alone and those experiences now need to transcend on and offline, across sales, marketing, and support – but don’t feel overwhelmed! Here are 5 ways e-commerce companies can improve their customer experience: Act on customer feedback.