SaaStr

JUNE 10, 2021

Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service.

Outsourcing Services 161

Outsourcing Services Marketplace as a Service Outsourced Development Scale 161

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. You can get them all through cloud computing. Therefore, keep reading!

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

User Pilot

MARCH 5, 2025

Self-service support: Userpilot empowers you to build and customize in-app resource center code-free. Intercom Intercom is an AI-powered customer service tool that equips teams to engage customers through omnichannel support and activity-driven automation. Funnel analysis report generated with Userpilot. Customer support with Intercom.

Software Review 52

Software Review Engagement Software Scale 52

How To Buy Saas

MAY 21, 2025

From cloud-based SaaS solutions to on-premise enterprise software , businesses worldwide are leveraging ATS technology to build efficient, fair, and scalable hiring pipelines. Table of Contents Cloud-Based vs. On-Premise ATS Solutions The Top 10 Applicant Tracking Systems for 2025 1. GDPR for data privacy in Europe).

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And I think it’s especially true of SaaS companies, when you start to think about the fact that everything is a service. We didn’t ever have an on-prem solution.

Scale 234

Scale Scaling Sales Hiring Underperforming Technical Team 234

BetterCloud

MARCH 17, 2025

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Maybe youre spending the right amount of money, but you need more seats, or you might be paying for a service that nobody uses. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media SaaS 97

Chaotic Flow

SEPTEMBER 17, 2013

As with our partygoers, network effects kick in for your SaaS customers when the value they see in your service increases with the number of other customers using your service. Your SaaS marketing plan should nurture community by enabling communication, sharing and collaboration between your customers and prospects.

SaaS 122

SaaS Marketplace as a Service Customer Lifetime Value Acquisition 122

Neil Patel

NOVEMBER 5, 2020

She’s a pro at gathering competitive intelligence and uses it wisely to reinforce the brand while cementing customer loyalty in a very competitive marketplace. The company likely has certain procedures and requirements that will be added to the mix, like cloud-based access and specific security protocols.

Scale 145

Scale Social Media Sales Funnel Marketplace as a Service 145

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

User Pilot

AUGUST 18, 2024

Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. SaaS tools are cloud-based software applications that users can access over an internet connection instead of installing apps on individual computers. In addition, ClickUp includes chats for teams to communicate directly.

Scale 104

Scale Scaling Software Review Social Media 104

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Users will pay a recurring monthly or annual fee to access a specific set of services.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. Evolution of Marketplaces Marketplaces have long served as platforms connecting buyers and sellers, facilitating transactions across various industries.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. My co-founder and I were running a design agency and we noticed a persistent problem in communicating ideas to remote clients. We also think about community and consultants and professional services as an ecosystem around our product.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Stax

JUNE 20, 2024

An ISV partner is a software vendor that partners with an ISV and provides additional services or technology. These programs enable SaaS or cloud solutions companies to expand their reach, enhance their offerings, and accelerate their market penetration or go-to-market strategy.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

User Pilot

JULY 9, 2024

Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions. Nextiva : Best customer experience software for unified communications. Zendesk : Best for scalable customer support and service management across multiple channels. This ensures timely customer communication and proactive support.

Software Review 103

Software Review Software Management Business 103

DeepStream

JULY 27, 2020

Businesses have been “talking the talk” by creating their entire communication based on the receiver – either a consumer or a company. Communication is like water. And although we have been bestowed with the art of effective communication, it is imperative that we use it correctly. You cannot survive without it.

B2C 84

B2C B2B Marketplace as a Service compliance 84

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Neil Patel

JANUARY 21, 2021

You won’t have to worry about the security of your data — enterprise-level security comes standard and everything syncs instantly to the cloud. It offers grid, board, and timeline view; co-authoring and communication on tasks; and project planning and scheduling. The Constant Contact website service is $10 per month.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Sales Hiring 110

Baremetrics

MARCH 30, 2021

Do any of them have what you want in a subscription management service? Users enjoy automatic back-end operations such as invoicing, discount management, payment collections, tax applications, and customer communications, saving them time and effort. Just like Chargebee, it is web-based and offers 24-7 customer service.

Payment Solutions 105

Payment Solutions Payment Features Payments Payment Methods 105

Sales Hacker

FEBRUARY 12, 2021

Large companies either have legacy solutions or use certain point-solutions, like Slack, Zoom, or Quickbooks, and their CRM has to be able to “communicate” with all of them. For such a complex system to run smoothly, all departments: sales, marketing, support, and accounting need to be connected and communicate in real-time.

Payment Solutions 115

Payment Solutions Enterprise Scale Payments 115

Neil Patel

APRIL 22, 2021

Advanced ad targeting capabilities means access to high-converting consumers who are more interested in the products or services you offer. It lets marketers access private marketplaces or get ad space from thousands of websites with the click of a button. Adobe Advertising Cloud. Increase Reach.

Scale 117

Scale Artificial Intelligence AI Search Advertising 117

Neil Patel

APRIL 20, 2021

Make no mistake: You’re a product; and like any product, you have to successfully communicate the value of that product. Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features. That’s not the case.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

User Pilot

JUNE 2, 2024

Provides interactive onboarding experiences and in-app communication. AI-driven customer service platform with centralized inbox and ticketing. Break your user base into segmented groups to design more targeted in-app communication and tailored experiences. Self-service customer support. In-app communication.

Software Review 105

Software Review Technical Review Systems Review AI Search 105

Stax

JANUARY 3, 2024

Today, they’re known for their robust services, enhanced security, user-friendly interfaces, and the integration of advanced data analytics. Some may still want to allow magstripe card payments, but near-field communication (NFC) compatibility is non-negotiable for 2024 and beyond. They’re no longer just for SMBs.

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

Intercom, Inc.

MARCH 19, 2020

Can you elaborate a little bit for our audience about how exactly you guys work and what exactly are the services that you offer? So that clarity piece and then that capacity piece is how we really focus our services. There is a community of “Potheads” around this Crock-Pot that was developed in America called the Instant Pot.

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

Sales Hacker

JUNE 22, 2020

For some smaller, cloud-focused companies, the switch has been relatively simple. According to the TOPO sales development report , around 80% of the top high-performing sales teams communicate with their customers up to 15 times through at least three platforms. However, for most of us, it’s been notoriously difficult.

Engagement 79

Engagement Sales Marketplace as a Service Social Media 79

Sales Hacker

MARCH 30, 2021

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. And finally, we just turned SalesHacker.com into a community. Check out Outreach.io

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

yoursales

JANUARY 28, 2022

Sales Learning & Onboarding. Sales Stack Integration. Smart Scheduling. Screenshare, Demoing, Conference Calls. Social Selling. Team Communication. Video Sales Engagement. Web Visitor ID/Tracking. Sales Growth Hack Tools. Sales Stack Graveyard. Potential shortcomings?:

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Sales Hacker

APRIL 1, 2021

McKinsey notes that B2B decision-makers are pushing to e-commerce and e-commerce-like sales cycles, and up to 80% prefer either digital self-service tools or to contact teams remotely. Expansion is often a protracted process, and the full range of services and partners that support it can create a competitive market for your business.

Outsourcing Services 88

Outsourcing Services Payment Services SaaS Payments Transportation 88

Totango

APRIL 24, 2020

The full recording will be available on Totango’s Everything Customer Success YouTube channel but some of the key takeaways include: Digital Transformation has accelerated as enterprises scramble to the cloud. Your existing communication cadence is not direct or frequent enough. Any and all engagement playbooks need to be re-tuned.

Customer Success 62

Customer Success Scale Marketplace as a Service Cloud 62

Blulogix

FEBRUARY 23, 2024

Expansion of Usage-Based Billing Models As consumers increasingly favor pay-for-what-you-use models, we’ll see a surge in usage-based billing across various industries, from SaaS and cloud services to media and telecommunications.

Artificial Intelligence 52

Artificial Intelligence Trends Subscription Payment Features 52

User Pilot

MAY 30, 2023

With Lytics you can; Leverage 100+ integrations (including data warehouses, customer services tools, communication platforms, and more). Host in your Google Cloud for top-class privacy, security, and GDPR compliance. Lytics A CDP built for customer-centric experiences, Lytics is the first CDP with native AI built-in.

Azure 98

Azure Government Marketplace as a Service Pricing 98

How To Buy Saas

MARCH 17, 2025

You can integrate email, calendars, and more via the Salesforce AppExchange marketplace. Higher-tier plans unlock marketing automation , customer service (with Service Cloud), and advanced analytics. Email & Call Tracking: HubSpot excels in tracking communications. This means you wont outgrow the system.

Software Review 40

Software Review Scale Software Business 40

Sales Hacker

APRIL 21, 2021

The popularity of the cloud subscription model has changed the way customers purchase products. I turned to sales for a technical recruiting agency and project management services. You will also need to be skilled in communicating with stakeholders about important processes and rules. That didn’t go so well at all!

Scale 117

Scale Sales Recruiting Technical Review Technical Advisors 117

ChurnZero

OCTOBER 12, 2021

VAIRKKO is an online cloud HR and LMS software company that provides innovative and affordable HRIS and Training Management solutions exclusively written for businesses within the small to mid-sized marketplace. They also used In-App Messaging to communicate with hard-to-reach clients in the onboarding process.

Systems Review 98

Systems Review Healthcare Scale Point of Sale 98