Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Scale 211

Scale Software Review compliance Technical Review 211

User Pilot

AUGUST 30, 2024

What are the different marketing research methods product marketing teams can use to inform their strategies? Its goal is to help make informed decisions about product development , marketing strategies, pricing, and customer acquisition in SaaS companies. User interviews : One-on-one conversations for qualitative insights.

Market Research 101

Market Research Marketing Strategy Underperforming Technical Team 101

Intercom, Inc.

MARCH 19, 2020

As digital first companies (and teams) we are in a really good position to get creative about fostering community online whether with clients, colleagues or family. Ultimately, community-building is about developing leaders. If you’re a leader, ask yourself what has changed that people are still coming to you for?

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. I’m Liam Geraghty.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

User Pilot

DECEMBER 5, 2023

A product design team includes specialists in UX design, graphic design, industrial design, research, prototyping, and data analysis. Next, research the market trends and competitors to identify their strengths and weaknesses. Gradually develop more complex prototypes. Keep testing and experimenting to further refine the design.

Underperforming Technical Team 95

Underperforming Technical Team User Experience Interviewing Market Research 95

SaaStr

JANUARY 14, 2020

That was when a new vision formed beyond the physical classroom to what would later become our cloud, where we can teach anyone anywhere the digital technology skills of the future. That was in 2010, and we committed the company to go big with this cloud-based SaaS business model that would allow us to reach individuals anywhere in the world.

B2B 173

B2B B2C Scale New CTO 173

Intercom, Inc.

FEBRUARY 4, 2021

The Cool Planet Group CEO has had a fascinating career to date, having started and sold three businesses for over three-quarters of a billion dollars before he was forty – including Inspired Gaming and The Cloud. We were fairly poor. So I started to develop a hankering for making money at an early age. Norman: Yeah.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

SaaStr

JULY 29, 2022

And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera. And you have to allow that, in fact, you have to support that in your sales team.

Scale 275

Scale Scaling Sales Hiring Enterprise 275

User Pilot

MAY 29, 2024

Foster cross-functional team collaboration and communication. Best tools to use in your product development process: Userpilot – best tool for designing in-product experiences. Maze – best tool for user interviews and testing. Asana – best project management tools for teams. Follow an agile mindset.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Market Research Technical Review 105

ChurnZero

APRIL 1, 2022

Having realized her long-term career goal, Sharon was on cloud nine. How to help teams with imposter syndrome as a leader. I’ve led major changes to improve things for our customers before, and I will work to earn the trust of this team.’”. How to help teams with imposter syndrome as a leader. What is imposter syndrome?

Customer Success 98

Customer Success Underperforming Technical Team Leadership Strategy 98

Kellblog

JULY 18, 2019

Great core/founding team. Thus, there is a good chance one or all of the founding team will be around, and in influential positions, for a long time. Bad startups are feature addicts who pile feature upon feature atop a deteriorating architecture, creating an Augean Stables of technical debt. Startups are about people.

Underperforming Technical Team 83

Underperforming Technical Team Startup Software Technical Cofounder 83

Sales Hacker

APRIL 25, 2019

Outsourced Sales Development. Without a sales development team, you can find yourself struggling when it comes to pipeline generation. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? The Four Costs of In-House Sales Development.

Outsourcing Services 98

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 98

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. But I also handle our integrations with things like CloudFlare, New Relic, and all the major cloud providers.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Sales Hacker

DECEMBER 7, 2021

Outreach allows you to commit to accurate sales forecasting, replace manual processes with real-time guidance and unlock actionable consumer intelligence that guides you and your team to win more often. That was the only company I interviewed with. Find out why Outreach is the right solution at click.outreach.io/30mpc.

Branding 106

Branding Technical Review Underperforming Technical Team Sales Hiring 106

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. Personally, our team has been holding back a little bit. I mean, it’s what you see on the BBP cloud on the left.

Investment 213

Investment Technical Review Part-Time VPE Development Team Review 213

SaaStr

AUGUST 20, 2019

Well, you guys have probably all read Sameer’s bio and his resume and heard about the SendGrid Twilio journey, but I think the reason why I wanted to do this interview with him is because there’s some things that people don’t know about Sameer, which I think are interesting to note. We were split up into groups.

Scale 157

Scale Acquisition Scaling Sales Hiring 157

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. Now, without further ado, let’s listen to this interview with Neil Ringers. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. We’re on iTunes.

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

OpenView Labs

AUGUST 27, 2020

This phenomenon is commonly seen in a few markets: productivity tools (think Calendly , Notion , Zapier or Airtable ) and developer tools (think Datadog , Twilio or Atlassian). Ideally, a cybersecurity tool runs quietly in the background, covering for the CISO and ensuring there are no weaknesses.

Underperforming Technical Team 89

Underperforming Technical Team Scale Cybersecurity Social Media 89

Intercom, Inc.

OCTOBER 24, 2019

Here are five quick takeaways: When evaluating clients, the biggest thing Bailey and her team look for is whether the organization is willing to give up control. And I got to work with the international growth team for Facebook. One of my business partners, Kai, was one of the people on the international growth team for Facebook.

Underperforming Technical Team 116

Underperforming Technical Team Interviewing Marketplace as a Service Investment 116

Sales Hacker

NOVEMBER 25, 2019

From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. How to develop your frontline managers [15:54]. Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes,all right in your CRM. Hire for values [7:23].

AI Search 100

AI Search AI Sales Hiring Scale 100

Sales Hacker

DECEMBER 8, 2020

A more scientific interview process [20:35]. How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense.

Scale 117

Scale Sales Hiring Sales Recruiting Technical Review 117

Sales Hacker

FEBRUARY 11, 2019

Why enterprise sales is a team sport. Before we get to the interview, we’ve got to thank our sponsors. The first is Chorus.ai , the leading conversation intelligence platform for high growth sales teams. Ask “Am I going to get the same feed from not making it about me but making it about the folks on my team?”.

Engineering 80

Engineering Scale Sales Hiring Underperforming Technical Team 80

User Pilot

APRIL 27, 2023

Thanks to that, you can identify ways to improve user experience and make informed product development decisions. Product teams use in-app surveys to conduct user research, personalize user experience , assess satisfaction levels, measure customer loyalty , identify new feature ideas, and better understand user behavior.

User Experience 98

User Experience Scale Underperforming Technical Team Churn 98

SaaStr

FEBRUARY 26, 2019

It’s going to change how everyone thinks about cloud and SaaS for ever. And we were about a $50 million sales run rate, but I’d never done a media interview. And the team deck doesn’t say who the CEO is? For the first 10 years when we didn’t do one media interview and we got to 50 million in sales.

Acquisition 162

Acquisition Sales Recruiting Scale Sales Hiring 162

Sales Hacker

JUNE 30, 2020

The process for developing a new habit [13:08]. Sales teams have had to quickly adapt to a new normal. It can help your sales teams increase their pipeline win rates and deal sizes. It is really a mandatory must-have part of your toolkit if you’re managing any kind of sales team at scale. Show Agenda and Timestamps.

Underperforming Technical Team 104

Underperforming Technical Team Scale Artificial Intelligence Travel 104

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Do you need to improve team communication? Both solutions are cloud-based.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

Sales Hacker

SEPTEMBER 29, 2020

They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. Who is Vishal Sunak and what is LinkSquares? [02:00].

Scale 120

Scale CTO Hire CTO Coach Scaling 120

Sales Hacker

APRIL 22, 2019

Before we get to that interview, we want to thank our sponsors. Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. I would call it sort of class new market development.

Development Team Review 66

Development Team Review Scale Software Review Sales Hiring 66

Andreessen Horowitz

NOVEMBER 17, 2023

In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B Joe: The first time I met you was in the interview process. The problem is the sales team. acquisition.

Sales Hiring 96

Sales Hiring Scale Sales Underperforming Technical Team 96

Sales Hacker

JANUARY 6, 2020

What the agreement cloud is. What’s the agreement cloud? [8:13]. Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes ,all right in your CRM. Now, without further ado, let’s listen to this interview with Scott Olrich. What’s the agreement cloud? [8:13].

Scale 56

Scale Sales Hiring Cloud Outsourced Development 56

Audacix

NOVEMBER 27, 2023

In short, web app security needs you to build a culture of software security best practices in your development team. Otherwise, you could be missing an opportunity to catch on with the rest of the leading software development companies. Be it on your LinkedIn or in your next interview.

Software Review 40

Software Review Underperforming Technical Team DevOps as a Service compliance 40

Sales Hacker

DECEMBER 30, 2019

Justin helped build the sales team in ZocDoc. It’s all about how to build a great culture, how to think about incentivizing a team, how to help pull out a quota if you’re going to miss the number, and some creative things you can do to get there. Today on the show, we’ve got Justin Welsh. Outreach has your back.

Sales Hiring 53

Sales Hiring Revenue Scale Underperforming Technical Team 53

Sales Hacker

OCTOBER 15, 2018

This week on the Sales Hacker podcast, we interview well-known SaaS executive & Gainsight CEO, Nick Mehta. If you missed episode 28, check it out here: PODCAST 28: How High Growth SaaS Companies Build and Lead Sales Teams w/ Chris Degnan. Aircall is a phone system designed for the modern sales team. What You’ll Learn.

Customer Success 58

Customer Success Scale Underperforming Technical Team Retention 58

User Pilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. User-generated content on these sites often ranks on Google as well, so addressing negative sentiment can help you mitigate bad reviews in the future. Source: G2.

Artificial Intelligence 52

Artificial Intelligence Social Media Software Review Technical Review 52

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Now, before we get to the interview, we have sponsors and you need to hear about them. Learn how modern sales teams win deals now at 6sense.com/saleshacker. Subscribe to the Sales Hacker Podcast. We’re on iTunes.

VP of Engineering 81

VP of Engineering Branding Scale Marketing 81

How To Buy Saas

DECEMBER 1, 2020

In this type of software, you use the potential of cloud storage so that the users can use or access these apps from any location. Get a webinar or interview session plan with your industry expert. Talk to these webmasters or team and get your saas listed. They are beyond managed hosting with an amazing Dev support team.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Sales Hacker

DECEMBER 23, 2019

Pat heads up heading up sales, marketing, and business development. He spent many years building and scaling large and small teams and companies. Pat has also been on the early leadership teams of more than a half dozen successful internet advertising and marketing startups. One team to own the data. What You’ll Learn.

Scale 56

Scale Revenue Underperforming Technical Team Outsourced Development 56