User Pilot

MARCH 5, 2025

You can use this platform to create customer segments, personalize onboarding flows, deliver targeted in-app messages, collect direct customer feedback , and track in-app analytics to make iterative changes. Additionally, Userpilots analytics helped them spot and address friction points in the onboarding flow. The result?

Software Review 52

Software Review Engagement Software Scale 52

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. Embracing professional services as a distribution channel. So our platform is also built for them to use. Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

CloudGeometry

MARCH 22, 2022

The intensity of competition in the SaaS marketplace puts a premium on new, stable, and reliable features. Whatever you call software-enabled, cloud-based competitive advantage, understanding the business impact of “digital transformation” is the focus of the massive 8-year study conducted by the DevOps Research Institute.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. What does your app do?

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media SaaS 97

User Pilot

AUGUST 18, 2024

Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. SaaS tools are cloud-based software applications that users can access over an internet connection instead of installing apps on individual computers. Wondering what type of tools you should have in your stack?

Scale 104

Scale Scaling Software Review Social Media 104

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. If a product or service is being sold online—regardless if the sale itself happens through a sales-rep assisted process, online shop, or platform—it’s considered B2B ecommerce.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS, or Software as a Service, companies host and deliver software applications over the internet on a subscription basis. Some may use cloud platforms for online solutions.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Stax

JUNE 20, 2024

An ISV partner is a software vendor that partners with an ISV and provides additional services or technology. These programs enable SaaS or cloud solutions companies to expand their reach, enhance their offerings, and accelerate their market penetration or go-to-market strategy.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In his new role, Bill will be responsible for ensuring success throughout the customer entire lifecycle, from initial onboarding onward. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

Sales Hacker

FEBRUARY 12, 2021

Onboarding: When choosing a new enterprise CRM, look how easy it is to transition from your old solution and what does that onboarding process looks like. An established marketplace is a sign that you’ll have the integrations you need in the future. 10 best enterprise CRM solutions for 2021. Powerful ecosystem: AppExchange.

Payment Solutions 117

Payment Solutions Enterprise Scale Payments 117

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

JUNE 2, 2024

Appcues : Improves product adoption with onboarding experiences and event tracking. Best tools for user onboarding : Userpilot. Provides interactive onboarding experiences and in-app communication. Affordable for small businesses with strong onboarding features. Self-service customer support. Userguiding.

Software Review 105

Software Review Technical Review Systems Review AI Search 105

ChurnZero

OCTOBER 12, 2021

Recipients were recognized in one of four ChurnHero Award categories: Onboarding Hero – An innovative way your team has made your onboarding process more effective and value-focused. Onboarding Hero – Definitive Healthcare. This year’s eight winners come from around the globe and touch many different industries.

Healthcare 98

Healthcare Systems Review Scale Point of Sale 98

User Pilot

APRIL 10, 2023

Personalized onboarding experiences reduce the time to value by educating users on how to use your product effectively. By running in-app surveys, you can get a better understanding of how well your onboarding works, the most valuable features, and how satisfied users are with the free plan. Product usage tracking in Userpilot.

Strategy 97

Strategy SaaS Onboarding Marketplace as a Service 97

Neil Patel

APRIL 20, 2021

Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features. This is how the folks at User Onboard explain: In a nutshell, benefits are what you (or your prospects) can do with a product. That’s not the case.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

User Pilot

AUGUST 14, 2024

In-product education and onboarding Guiding users reduce their time to value , helping them find the benefit of your product sooner rather than later. Lastly, onboarding checklists are another good example, useful for getting customers set up quickly instead of just leaving them on their own. Notion’s onboarding checklist.

Scale 105

Scale User Experience Acquisition Technical Review 105

User Pilot

JULY 31, 2024

Product extension Product extension involves creating new products or services closely related to the existing product. Disruptive innovation Disruptive innovation introduces a product or service that disrupts an existing market and creates a new one. Another example could be resolving bugs and UX issues to enhance the user experience.

Development 104

Development Strategy Market Research Innovation 104

User Pilot

MAY 30, 2023

With Lytics you can; Leverage 100+ integrations (including data warehouses, customer services tools, communication platforms, and more). Host in your Google Cloud for top-class privacy, security, and GDPR compliance. Lytics A CDP built for customer-centric experiences, Lytics is the first CDP with native AI built-in.

Azure 98

Azure Government Marketplace as a Service Pricing 98

Totango

APRIL 24, 2020

The full recording will be available on Totango’s Everything Customer Success YouTube channel but some of the key takeaways include: Digital Transformation has accelerated as enterprises scramble to the cloud. Digital transformation has accelerated as enterprises scramble to the cloud. . we can move quickly.

Customer Success 62

Customer Success Scale Marketplace as a Service Cloud 62

SaaStr

JUNE 16, 2020

So that’s going to require solutions that are cloud based that you can spin up in a matter of days or weeks versus a matter of months or years. I was an account executive covering financial services vertical and covering in New York. That visualization, we’ve just opened up the marketplace.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

OpenView Labs

SEPTEMBER 24, 2019

The number of apps created by independent developers was steadily growing, so in 2009 the Atlassian Plugin Exchange was born, which evolved into Atlassian Marketplace by 2012. The Marketplace today is a professional app discovery website, generating $300 million in purchases annually. Zero-friction onboarding.

Payment Solutions 47

Payment Solutions Outsourcing Services Payment Methods Marketplace as a Service 47

Intercom, Inc.

MARCH 19, 2020

Can you elaborate a little bit for our audience about how exactly you guys work and what exactly are the services that you offer? So we do a very deep dive, and then we’re onboard with them as partners as they begin to realize the work. So that clarity piece and then that capacity piece is how we really focus our services.

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

User Pilot

JUNE 29, 2023

There are many fantastic examples to draw from across the SaaS marketplace. User documentation is any form of documentation intended for the end-user of a product or service. those accessing documentation during the onboarding process, or reading an article in your help center), and ask them directly about their experience.

Management 98

Management Technical Review Software Review Customer Support 98

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

Totango

FEBRUARY 22, 2021

And on the opposite end of the spectrum, tech companies were being flooded with new customers desperately trying to find ways to connect and run their businesses, so this industry had to shift to find ways to better onboard and serve a vast influx of users. Totango Sets New Records.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Online Succes - Simple Lead Generation Software from the Cloud. Mimiran – More Leads and More Deals for SMB Services Business. ZeroBounce - Award-Winning Email Validation Service. Sales Learning & Onboarding.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Valuize Consulting

SEPTEMBER 30, 2024

While the core product addresses the fundamental need and the actual product provides the tangible goods or services, it’s the augmented product that often sets a brand apart. It’s the essence of what the product or service deliversbeyond the physical item itself.

Customer Success 52

Customer Success Strategy Azure Technical Review 52

Valuize Consulting

SEPTEMBER 30, 2024

While the core product addresses the fundamental need and the actual product provides the tangible goods or services, it’s the augmented product that often sets a brand apart. It’s the essence of what the product or service delivers—beyond the physical item itself.

Customer Success 52

Customer Success Strategy Azure Technical Review 52

OpenView Labs

SEPTEMBER 3, 2020

Culture helps a company define itself, attract the right team members and customers, and differentiate in the marketplace. This revs up their engine while also reducing the amount of onboarding time by inviting them to participate in your culture ahead of their formal start date.”. Use This Onboarding Checklist.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98

BetterCloud

JANUARY 26, 2022

The not-so-good news: the marketplace is very complex, with lots of acronyms to sort through. The illustration above shows a simple onboarding process we want to automate. The answer: it used to be (and sometimes still is) very difficult to do without knowing how to write code. Two platforms for IT automation: iPaaS and SMP.

Marketplace as a Service 52

Marketplace as a Service Scale Government Cloud 52

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. We’re a cloud content management platform. Stripe’s ecosystem is quite large and thriving. Ceci Stallsmith : Great, and Niall.

Payments 129

Payments Scale Scaling Revenue 129

ProfitWell

OCTOBER 3, 2019

Sony halves the price of its PlayStation Now subscription service, as the cloud gaming saga rages on—adding new titles like “Grand Theft Auto V” and “God of War” to the subscription service. Perhaps this pricing slash will give them the leg up they'll need amid the gaming service boom. "A Players, take your mark.

Marketplace as a Service 47

Marketplace as a Service Payment Features Subscription Education 47

BetterCloud

FEBRUARY 12, 2021

Back in 2017, leading analyst firm Gartner first reported on a new category called Cloud Office Management Tools. User lifecycle management (on/offboarding and mid-cycle changes): Automate onboard, offboard, and mid-lifecycle user change processes to reduce human error, risk, and save valuable time.

Management 52

Management SaaS Marketplace as a Service Cloud 52

How To Buy Saas

MARCH 17, 2025

You can integrate email, calendars, and more via the Salesforce AppExchange marketplace. Higher-tier plans unlock marketing automation , customer service (with Service Cloud), and advanced analytics. Theres also an Insightly app marketplace for additional add-ons. This means you wont outgrow the system.

Software Review 40

Software Review Scale Software Business 40

Natalia Luneva

APRIL 24, 2025

Stripe Connect is a comprehensive payment processing solution designed to cater to the unique needs of platforms and marketplaces. Initially launched in 2012, Stripe Connect has expanded its capabilities to support diverse business models, making it an ideal choice for on-demand services, e-commerce platforms, crowdfunding sites, and more.

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40