SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. We’re a cloud content management platform. Stripe’s ecosystem is quite large and thriving. Ceci Stallsmith : Great, and Niall.

Payments 131

Payments Scale Scaling Revenue 131

User Pilot

AUGUST 14, 2024

Product-led design (PLD) is a business strategy for creating a user-centric product that drives customer success and acquisition through intuitive and valuable features. Product-led companies emphasize the product’s value as the main driver of growth. Zoom timed its growth perfectly.

Scale 105

Scale User Experience Acquisition Technical Review 105

Valuize Consulting

SEPTEMBER 30, 2024

Understanding the three levels of a productcore, actual, and augmentedis crucial for marketers, sales teams, and product planners aiming to create a compelling value proposition. It’s the essence of what the product or service deliversbeyond the physical item itself.

Customer Success 52

Customer Success Strategy Azure Technical Review 52

Valuize Consulting

SEPTEMBER 30, 2024

Understanding the three levels of a product—core, actual, and augmented—is crucial for marketers, sales teams, and product planners aiming to create a compelling value proposition. It’s the essence of what the product or service delivers—beyond the physical item itself.

Customer Success 52

Customer Success Strategy Azure Technical Review 52

Chart Mogul

JUNE 23, 2022

In the SaaS world, that means the consumer-facing apps & marketplace SaaS have a tougher time ahead. If you think about your DevOps, moving from one cloud infrastructure setup to another is quite a demanding task that requires resources and manpower.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

SmartKarrot

AUGUST 5, 2021

Needless to say, in a market filled with cloud-based SaaS solutions, the demand for product operation becomes apparent. Product operation is a key aspect of product management. Products can be software, hardware, or even services. Product Management Vs Product Operations Vs Product Marketing.

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 181

Payment Solutions Payments Outsourcing Services SaaS Payments 181

Intercom, Inc.

SEPTEMBER 26, 2019

If you can create a scenario where others are building on top of your product – and therefore evolving it in ways you may not have the resources to do yourself – your offering suddenly becomes even more valuable to your customers. Here, Ceci unpacks her thinking for Intercom’s Group Product Marketing Manager, Jasmine Jaume.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 296

SaaS Payments Scale Payment Services Payment Solutions 296

SaaStr

JUNE 10, 2020

Second, product market fit. If you have not set your workforce up to deal with this and you are not online and in the cloud and all the things that we need as employees in a business, you’re making that transformation now. And really our approach to our customers and the market had to pivot immediately.

Travel 239

Travel Scale Marketing Outsourcing Services 239

SaaStr

MAY 15, 2020

I went into product marketing for the commercial arm of Xerox Park, which is a big computer research company here. So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. Bridget Gleason: We’re all learning.

Sales Hiring 262

Sales Hiring Scale Technical Review Outsourcing Services 262

SaaStr

JULY 30, 2019

Weiping leads the engineering team as the top software architect for Salesforce Service Einstein, the company’s customer service AI platform. And, so you have to figure out what is your strategy there, and Udemy is a e-Learning marketplace. Want to see more content like this? Join us at SaaStr Annual 2020.

Engineering 157

Engineering Part-Time VPE Technical Review Fractional VPE 157

User Pilot

AUGUST 30, 2023

Product marketing speaker. AI and product management The use of AI in product management isn’t new; small and large companies have been doing it for years. How to become an outcome-based leader instead of one that sticks to a one-dimensional approach to product development. Product marketing.

Scale 105

Scale Growth Hacking AI Consulting 105

OpenView Labs

FEBRUARY 3, 2022

Competitive pressures and changing customer needs can be captured by a great marketing or product marketing lead. And the primary burden of your product and GTM execution can fall on an effective technical leader and proven sales executive. Fundraising and burning too much cash can be alleviated by an experienced CFO.

Sales Hiring 82

Sales Hiring Sales Recruiting Startup Scale 82

Andreessen Horowitz

APRIL 9, 2024

And like the modern cloud based CRM system was somewhat novel and new. A great way to look at this is through the lens of buyer psychology and the way that products and services get procured in the modern market. People are not buying technology products and services in isolation anymore.

Scale 118

Scale Technical Review Sales Hiring AI 118

SaaStr

FEBRUARY 7, 2020

Ep 306: Join Bessemer Venture Partners’ Alex Ferrara as he takes a look at trends and predictions for the cloud industry in 2019. One of the most popular sessions from SaaStr Annual, this presentation will provide an in-depth look at the cloud computing industry across Europe and globally. This episode is sponsored by Owl Labs.

Scale 219

Scale Underperforming Technical Team Investment Sales Hiring 219

SmartKarrot

DECEMBER 18, 2020

Customers are getting more empowered in today’s marketplace. Customer Service Calls : Through customer service calls, you can learn the kind of queries a customer is raising. There are many tools like Google Cloud ML Engine or BigML, that can help you create a predictive model.

Social Media 10

Social Media Data Analysis Marketplace as a Service Customer Lifetime Value 10

SmartKarrot

DECEMBER 18, 2020

Customers are getting more empowered in today’s marketplace. Customer Service Calls : Through customer service calls, you can learn the kind of queries a customer is raising. There are many tools like Google Cloud ML Engine or BigML, that can help you create a predictive model.

Social Media 10

Social Media Data Analysis Marketplace as a Service Customer Lifetime Value 10

SaaStr

FEBRUARY 16, 2025

By forcing self-service, they inadvertently created stronger customer champions who had to deeply learn the product themselves. The “Feature Request Arbitrage” Strategy Hidden gem in their marketplace origin: They turned their biggest product weakness (feature request backlog) into their greatest strength.

Sales Recruiting 211

Sales Recruiting Marketplace as a Service Underperforming Technical Team Scale 211