SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 191

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 191

SaaStr

JANUARY 24, 2024

Mark Roberge , SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies. What should you look for in an Enterprise rep vs. a Mid-Market rep?

Scale 273

Scale Sales Hiring Scaling Revenue 273

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. We want to take you through the cloud journey over the last several years. Now, the cloud index fell along with it. If you go back to before 2014, what you see is the power of the cloud.

Sales Hiring 232

Sales Hiring Scale Payments Cloud 232

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. It was the start of the wave of the cloud.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

Aaron Beashel

OCTOBER 31, 2016

Alex co-founded the well-known SaaS company Desk.com before selling it to Salesforce and becoming the VP of Service Cloud (their second largest business unit, behind Sales Cloud). It was game-changing for the company, and for each team that implemented it. How to create a V2MOM framework for your company or team.

Scale 100

Scale Underperforming Technical Team B2B Marketing 100

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. How did you all get to product-market fit ?

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

Intercom, Inc.

DECEMBER 12, 2018

In this guide we’ll show you how your business can navigate the martech landscape to build a lean, productive marketing stack, and how some of the fasted growing software companies are building theirs. What is a marketing technology stack? ABM has evolved from buzzword to a “must-have” for marketing teams today.

Technical Review 223

Technical Review Technology Scale Marketing 223

SaaStr

JULY 29, 2022

We’ve been in the consumer market for a very long time. And we’re about to add basically a team collaboration tier on top of the product. One, if you have good examples of companies who did both single player and multiplayer in the product that worked really well. So that’s one question.

Scale 273

Scale Scaling Sales Hiring Enterprise 273

User Pilot

AUGUST 30, 2024

What are the different marketing research methods product marketing teams can use to inform their strategies? You will also learn about different types of market research and how to conduct it step by step. Book the demo to learn how Userpilot can help your team with market research!

Market Research 101

Market Research Marketing Strategy Underperforming Technical Team 101

Stax

MARCH 18, 2025

By learning their motivations, desires, and interests, you can create stronger ad copy and campaigns, try out different creative elements for retargeting, and optimize your marketing funnel. If your product is amazing, but you have a poor onboarding process, chances are high you’ll have a low activation rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

SaaStr

JULY 1, 2020

She manages a huge global team. There’s not that many people that have been the first salesperson in to managing a global footprint at a cloud leader. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Four, people in the sale?

Merchant Services 259

Merchant Services Scale Sales Recruiting Sales 259

User Pilot

FEBRUARY 28, 2023

After receiving the NPS data, product marketers should factor in performance trends, next focus topics, benchmarking, and segmentation. Five key NPS visualizations are bar chart, pie chart, line chart, response tag analysis, and word cloud. Word cloud A word cloud is perhaps the simplest visualization in the NPS dashboard.

Underperforming Technical Team 98

Underperforming Technical Team Benchmarks Trends Cloud 98

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 210

Investment Technical Review Part-Time VPE Development Team Review 210

Sales Hacker

FEBRUARY 7, 2018

Historically, growth of a sales team was based on the revenue starting with $0M on day 1 of the year. However, in a SaaS model , the customer acquisition team can grow revenue to $1M in year 1. If the same team keeps performing at the same growth it will achieve $2M in year 2 – whilst the renewals come in at 100%.

Scale 101

Scale Growth Hacking Scaling Sales Hiring 101

Baremetrics

AUGUST 23, 2021

Whether you're a startup or an established company, launching a new SaaS product isn't as easy as it was 15 years ago. You need to have a strategic approach that includes identifying your market fit, developing appropriate positioning and marketing strategies, and measuring performance. Brand Positioning 2.

Strategy 104

Strategy Scale Payment Features Software Review 104

SaaStr

AUGUST 20, 2019

A fun story is that I met Sameer about five years ago at a cloud conference. This was anyone from a marketing analyst at a small startup, to a junior analyst at my firm, to a cloud CEO like him. It was still a ubiquitous market. We were split up into groups. That really stuck with me. I won’t lie.

Scale 155

Scale Acquisition Scaling Sales Hiring 155

Sales Hacker

MAY 3, 2021

That said, it’s never a bad idea to exercise a bit of empathy, and put yourself in the shoes of your target customer. Understanding their processes and struggles can help you and your team tweak your approach, messaging, timelines, and even product to ease the stress on the part of the buyer. Work on this. Work on this.

Technical Review 109

Technical Review Sales Hiring Software Review Underperforming Technical Team 109

User Pilot

APRIL 27, 2023

Thanks to that, you can identify ways to improve user experience and make informed product development decisions. Product teams use in-app surveys to conduct user research, personalize user experience , assess satisfaction levels, measure customer loyalty , identify new feature ideas, and better understand user behavior.

User Experience 98

User Experience Scale Underperforming Technical Team Churn 98

OpenView Labs

SEPTEMBER 5, 2019

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. As a company that builds economic infrastructure for the internet – Stripe’s ability to connect with developers is central to our mission.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring Outsourced Development 40

User Pilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products.

Underperforming Technical Team 52

Underperforming Technical Team Technical Review Social Media Software Review 52

ProfitWell

DECEMBER 4, 2019

The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. Any company that leases its software through a central, cloud-based system can be said to be a SaaS company. What is SaaS? Consistent updates. Growth stage.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Andreessen Horowitz

NOVEMBER 17, 2023

In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B And your feedback to me was, “look, this product is great. The problem is the sales team.

Sales Hiring 96

Sales Hiring Scale Sales Underperforming Technical Team 96

Intercom, Inc.

MARCH 29, 2022

Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. We are dedicated to building the best, most innovative products on the market to drive the most impact for you, our customers. We’re here for you.”

Scale 118

Scale Banking Technical Review Software Review 118

ChurnZero

JULY 12, 2019

This is a guest blog post by Andy Mura, the Head of Marketing at Userlane. Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

ProfitWell

APRIL 29, 2019

CloudBees Acquires Electric Cloud, a CICD Storm Is Brewing. A couple of clouds are coming together as continuous integration software CloudBees acquires Electric Cloud, best known for their continuous delivery prowess. 4/23: Personalized product tours, are you onboard? A match made in heaven. Instapage's Design Times.

Underperforming Technical Team 45

Underperforming Technical Team Cloud Mobile Engineering 45

OpenView Labs

SEPTEMBER 17, 2019

Most SaaS startups have a nearly limitless market opportunity, but don’t have the product, engineering, sales or marketing resources to gain traction in the entire market all at once. It is critical to focus, honing your product-market fit in a sub-segment and gradually expanding from a position of strength.

Benchmarks 41

Benchmarks Underperforming Technical Team Scale SaaS 41

User Pilot

FEBRUARY 21, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. Wondering why you even need a customer feedback tool?

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. A career marketer’s advantage in growing holistic revenue [17:54]. Learn how modern sales teams win deals now at 6sense.com/saleshacker. It’s a bad look, it’s a bad way to end your relationship.

VP of Engineering 84

VP of Engineering Branding Scale Marketing 84

User Pilot

FEBRUARY 23, 2023

Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Collect real-time insights on the go as you’re introducing new features or product updates. Here are its pros.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

FEBRUARY 27, 2023

Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Collect real-time insights on the go as you’re introducing new features or product updates.

Software Review 52

Software Review Underperforming Technical Team Onboarding Technical Review 52

User Pilot

OCTOBER 20, 2023

TL;DR Sentiment analysis helps you monitor the opinions, emotions, and feelings (sentiment) of customers towards your product or brand. Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. Source: G2.

Artificial Intelligence 52

Artificial Intelligence Social Media Software Review Technical Review 52

User Pilot

FEBRUARY 21, 2023

WalkMe is a cloud-based software that lets you create product tours to guide customers from the very beginning. Its implementation can be time-consuming and challenging for non-technical team members. Pendo has a shareable product-planning tool to organize customer feedback and prioritize high-value features. Joseph E.

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

User Pilot

MAY 20, 2024

TL;DR Kompassify is a cloud-based, no-code client onboarding tool for small and midsize businesses. The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. Chameleon is a product adoption platform. Let’s dive in!

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

FEBRUARY 28, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. Finally, no code product-led growth means free expansion revenue for your company – and who wouldn’t welcome that, especially nowadays. Get in-depth analytics.

Software Review 52

Software Review Technical Review Onboarding Outsourced Development 52

User Pilot

MARCH 24, 2023

Great education – Appcues provides an inexhaustible source of information for SaaS and Cloud-based companies. The element detection algorithm is poor – With Appcues, you can create different in-app experiences without any code. Create interactive product walkthroughs without disturbing your developers as it’s completely code-free.

Software Review 52

Software Review Pricing Onboarding Mobile 52

SmartKarrot

DECEMBER 24, 2021

Failure to meet the right product-market fit . But, in reality, it is related to the market. If your product is not seen as a solution for an existing problem for which people are searching, it is bound to fail. The solution for this issue is first to analyze the market and plan a product accordingly.

Underperforming Technical Team 10

Underperforming Technical Team Technical Review SaaS Systems Review 10

SaaStr

AUGUST 19, 2022

This morning, a pretty slow growing player, Ping Identity, slow to move to SaaS, slow to move to the cloud, struggled in some ways to compete with Okta and others, was acquired for 2.3 And I think it shows that the top PE firms are pretty optimistic that things are going to remain good and get even better in SaaS and cloud.

Scale 272

Scale Sales Hiring Scaling VP of Engineering 272