Remove Cloud Remove Startup Remove Underperforming Technical Team
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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

Multi-cloud architectures. If you’ve been paying attention to any loud marketing efforts over the last few years, you have definitely heard about multi-cloud. If you’re unfamiliar with the term “ multi-cloud ,” it means deploying your application to a heterogeneous cloud-based platform spread across multiple cloud providers.

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Things May Snap Back Fast. So Take Advantage Of This Crazy World Now.

SaaStr

Things were slow for a while during the last downturn, but then the Cloud just picked itself up and … ran. My top suggestions: Hire those “Bay Area VPs” now while they’ll (still) work with startups HQ’d anywhere. Do a lot more Business Development and Partnerships. They seems to always do that.

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How to Win Big by Serving High-Growth Startups with Zendesk’s Head of Startups

SaaStr

ARR, Zendesk today gets 14% of new business from startups. On top of that, if you look at their top accounts globally, 33 of the top 50 customers by ARR are startups. You don’t want conflict with the sales team. How do you leverage that offer to develop relationships with partners? At 16 years and $1.6B A free term.

Startup 257
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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

User Pilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool.

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The Secrets to Building a World-Class, $2.3 Billion Inside Sales Team (Video + Transcript)

SaaStr

Duo Security is an Ann Arbor, Michigan based cyber-security startup. sales team. As everyone left to work for an investment bank in California or New York that summer of ’99, I went to work at a startup in Ann Arbor. Now, we did really cool stuff at this startup. Want to see more content like this? Secret one.

Scale 290
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Microsoft as a Mirror - What We Can Expect for SaaS in 2023

Tom Tunguz

I’m watching public company earnings to identify early weaknesses in the software market. Segment Expected Growth Productivity 12% Office Commercial 6% Office On-Premise -25% LinkedIn 5% Dynamics 13% Intelligent Cloud 18% Azure 26% Server -3% Services -3% 2. About 70% of commercial Office subscribers use Teams.

Azure 253
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When Should You Add a Second Product?

SaaStr

Do you have two sales teams? Who gets what part of the long-term development budget? And most importantly, multiple products can be very distracting at the management team level. The last thing you want the team doing is chasing a shiny penny, when what really matters is hitting the plan for the quarter.