Blulogix

NOVEMBER 20, 2024

By BluLogix Team Best Practices for Revenue Management What are the best practices for effective revenue management to support growth and profitability? It involves a strategic approach to understanding, projection , and optimizing revenue streams while maintaining compliance with financial standards.

Revenue 52

Revenue Management Underperforming Technical Team compliance 52

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Bad news from left field There was a change in company direction. It happens.

Technical Review 113

Technical Review Development Team Review Underperforming Technical Team Systems Review 113

User Pilot

OCTOBER 20, 2024

While at it, you may even identify weaknesses in the current journey. How can I reduce the workload for my team? Data security and compliance. For instance, a project management app can check welcome survey responses and trigger Flow 1 for project managers and Flow 2 for team members. Some of these include: Your budget.

Onboarding 105

Onboarding Underperforming Technical Team Transportation Scale 105

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 218

Underperforming Technical Team Sales Hiring SMB Enterprise 218

Intercom, Inc.

MAY 14, 2019

“Successfully managing complex sales requires a different level of visibility into your deals” To get visibility into large deals, I developed a visual framework – which I call the Agile Arrow – that applies popular project management principles to the work that we do as salespeople. 2 critical security and compliance inquiries.

Scale 147

Scale Management Underperforming Technical Team Sales 147

FastSpring

MAY 20, 2024

As the VP and General Manager of the Stardock Software division, Brad led his team through this process and has learned some valuable lessons about doing it as strategically and easily as possible. Communicate frequently and clearly with customers about the transition. Letting FastSpring handle the subscription infrastructure.

Payments 158

Payments SaaS Payments Merchant Services Payment Solutions 158

Audacix

APRIL 3, 2023

Table Of Contents The strangest reality of application security in the age of "shift left" is the poor understanding of DAST tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. Github) and your preferred CICD pipeline orchestration tool (eg.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

Audacix

APRIL 3, 2023

The strangest reality of application security in the age of "shift left" is the poor understanding of DAST scanning tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. Github) and your preferred CICD pipeline orchestration tool (eg.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

Full Session

DECEMBER 23, 2024

Find underperforming areas, try out different designs, confirm what works, and make your site easier and faster to use with UX heatmap tools. We protect your users’ privacy through GDPR, CCPA, and PCI compliance. Pendo Pendo is a product experience platform that helps software teams understand and guide their users.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

BetterCloud

MARCH 17, 2025

Shadow AI, aka the unsanctioned artificial intelligence based applications that are in your tech stack, is often adopted by individual teams or employees for perceived productivity gains. This can quickly not only inflate your SaaS budget, but also introduce significant security and compliance risks. lack of training, poor usability).

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Subscription Flow

OCTOBER 2, 2024

Operational Weaknesses The biggest cause of revenue leakage is the operational inefficiencies which occur behind transaction processes. Manual weaknesses can entail something as basic as putting an incorrect total amount on a customer’s invoice. Lack of internal communication between key staff can lead to financial discrepancies.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Intercom, Inc.

MAY 24, 2018

This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release. Give us a feel for your career to date: what brought you to Clearbit, and what’s the mission of your team there? We provide data for modern sales and marketing teams across all the products they already use.

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review 89

Software Review Underperforming Technical Team Systems Review Technical Review 89

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

Stax

MARCH 18, 2025

Your CAC is how much you spend on acquiring and onboarding a customer, and can include marketing, communications, sales, and other expenses. If your product is amazing, but you have a poor onboarding process, chances are high you’ll have a low activation rate. Customer acquisition cost. Monthly/annual recurring revenue.

Scale 117

Scale Payment Services Payments SaaS Payments 117

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 160

Scale Payment Services Payment Methods Scaling 160

ChurnZero

DECEMBER 19, 2024

For the fifth year running, we’ve recognized five customer success teams who achieved remarkable results in one of five categoriesonboarding, adoption, renewals and expansion, advocacy, and innovation. The Ollie team reimagined the process, using ChurnZero to structure and systemize their onboarding and keep customers on track.

Customer Success 52

Customer Success Scale Underperforming Technical Team Innovation 52

User Pilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. Writing convincing app descriptions that perfectly communicate the value of your app. For instance, a project management app might promote team collaboration features to startups while emphasizing security and compliance to enterprise clients.

Mobile 66

Mobile Acquisition Software Review Social Media 66

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. In these cases, the model helps communicate the value of the change and introduces prospects to the innovation. What does “Qualified really mean for your team?

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

User Pilot

AUGUST 22, 2024

Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Sales Hacker

SEPTEMBER 18, 2023

The GTMfund team has been spread across the globe lately, big things happening! The rest of the team is playing catch-up from SaaStr followed by our annual GTMfund retreat in Napa. Solution: Build functional teams that drive innovation. Thanks for reading The GTM Newsletter! Dreamforce in SF last week for our GP, Max Altschuler.

Sales Hiring 122

Sales Hiring Technical Cofounder Scale Sales Recruiting 122

FastSpring

JANUARY 27, 2022

One of the best ways we’ve found to reduce your churn rate is by using videos to communicate value to our customers efficiently.”. And in cases where our customers get stuck, our support team responds in a timely manner with personalized video. Just make sure your monthly cost is reasonable for small teams.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have the internal handoff from pre-sales to post-sales customer teams. Q: How do you identify bad-fit customers?

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

User Pilot

JULY 14, 2024

This could be using feature X times, for example, sending 200 messages in an instant communicator or scheduling 50 posts in a social media management app. Core feature adoption data can also guide product development. Nimrod Priell, CEO at Cord, finds that advocates within teams are the best feature ‘activators’.

Benchmarks 105

Benchmarks Artificial Intelligence Underperforming Technical Team Onboarding 105

Scytale

JULY 23, 2024

A single breach could devastate your reputation and customer trust – not to mention the hefty fines for non-compliance with PCI rules. The Benefits Go Beyond Compliance Sure, checking that PCI compliance box is crucial. That’s an absolute goldmine for hackers. That’s why PCI penetration testing is so critical.

Payment Services 52

Payment Services Merchant Services Underperforming Technical Team Payment Methods 52

User Pilot

MARCH 29, 2023

Its analytics are better-developed than Userflow, but all its plans are more expensive. Just like us, they struggle to pinpoint any major weaknesses of the product. Its lowest Startup pricing plan is competitively priced but the Pro is not so anymore. Appcues is another well-rounded adoption platform with advanced functionality.

Software Review 98

Software Review Underperforming Technical Team Technical Review Onboarding 98

Stax

FEBRUARY 19, 2024

Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. Where vertical SaaS targets specific industries with purpose-built tools, horizontal SaaS companies develop more generic solutions that are relevant to many different types of businesses.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Intercom, Inc.

JULY 12, 2018

Acquisitions can help fuel growth, but often go awry when the company fails to explicitly instruct their internal teams to step aside so that the new hires can do their jobs. You have no idea what the people in the management team are really thinking about. The second is employees. How to think about org structure.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

User Pilot

JULY 29, 2024

Userpilot is an all-in-one growth platform that helps product teams boost key metrics through contextual in-app experiences. Zendesk is an AI-powered customer service software that helps CS teams manage support tickets from one hub. Totango is a customer success software that assists CS and sales teams to increase customer revenue.

Customer Success 105

Customer Success Software Management SaaS 105

How To Buy Saas

JULY 22, 2024

Developing a high-quality patient portal has become necessary for healthcare providers seeking to improve patient engagement, satisfaction, and outcomes through enhanced transparency, access, communication, and self-management tools. Key questions to ask: What portal features and content add the most value for managing your health?

Healthcare 40

Healthcare Underperforming Technical Team Payment Services Payment Methods 40

Audacix

NOVEMBER 14, 2023

While your development teams strive to protect sensitive information and your users' data, using automated vulnerability testing tools can help in fixing security loopholes in web applications. What is a secure software development framework? This naturally will help your sales team sell more, faster.

Software Development 40

Software Development Software Review Underperforming Technical Team Development 40

Audacix

NOVEMBER 14, 2023

While your development teams strive to protect sensitive information and your users' data, using automated vulnerability testing tools can help in fixing security loopholes in web applications. What is a secure software development framework? This naturally will help your sales team sell more, faster.

Software Development 40

Software Development Software Review Underperforming Technical Team Development 40

Scytale

DECEMBER 13, 2023

CISOs face a challenging landscape with emerging technologies, security and privacy compliance, and an increasing number of cyberattacks targeting businesses. This includes compliance with regulations like the GDPR. The CISO coordinates with technical teams to contain breaches and prevent future attacks.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

CISOs face a challenging landscape with emerging technologies, security and privacy compliance, and an increasing number of cyberattacks targeting businesses. This includes compliance with regulations like the GDPR. The CISO coordinates with technical teams to contain breaches and prevent future attacks.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

MARCH 19, 2024

In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team. A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm.

Payment Services 52

Payment Services Payment Solutions SaaS Payments Payments 52

Audacix

NOVEMBER 30, 2023

With cyber threats on the rise, it's essential to follow SaaS security guidelines along with security testing tools in your software development lifecycle. It is crucial to make web security a priority right from the design and development process to ensure your software functionality and security.

Software Review 40

Software Review Underperforming Technical Team Software Systems Review 40

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review 52

Software Review Underperforming Technical Team Systems Review Technical Review 52