Totango

JULY 22, 2022

When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. We are constantly adding innovative new apps to our Customer Journey Marketplace , including our newest Engage Customers SuccessBLOC. Overall NPS score.

Communication 107

Communication Marketplace as a Service Technical Review Engagement 107

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. MSPOTs are a valuable tool for a number of reasons - they drive alignment and communicate in simple terms what can often be a complex area. Innovation 14.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

MAY 5, 2020

All of this thinking, planning and building culminated most recently in the launch last week of our App Partner and Service Partner programs , which unlocks new sales, marketing and technical opportunities for companies we collaborate with. Then you have to understand that you can’t be a platform without having that marketplace point of view.

Marketplace as a Service 171

Marketplace as a Service Transportation Artificial Intelligence Machine Learning 171

Blulogix

DECEMBER 26, 2024

As industry consolidation accelerates and large players dominate market share, strategic partnerships offer an essential way to expand reach, tap into new markets, and drive innovation. Expanding Service Portfolios: Collaborate with partners to offer bundled services that meet complex customer needs.

Payments 52

Payments Payment Features Payment Services Scale 52

Intercom, Inc.

MAY 28, 2020

Here are five quick takeaways: One of Aircall’s superpowers is that it built an App Marketplace – and then opened it up for partners to build their own integrations. Today, more than 60% of the tools on the marketplace have been built by third parties. How can we provide the best service at every single interaction?”

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

Intercom, Inc.

MAY 10, 2018

Dropbox is super unique and innovative today because of this thread they’ve been following over a long period of time, which is to take something that’s just part of your workflow – storing files – and making it spread because of the way people are working with each other. I saw both sides of the marketplace, which was a lot of fun.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

Clouded Judgement

JANUARY 26, 2024

For the first time in a decade, IT services will become bigger than communication services in 2024. Gartner estimates that by 2027, nearly all of the growth in worldwide IT spending will come from software and IT services. As I said, that SKU has outsold any other new introduction we put into the marketplace.

Cloud 167

Cloud Marketplace as a Service AI Subscription 167

Intercom, Inc.

NOVEMBER 7, 2018

“If you’re not communicating real-time with your prospects, your competitors are” One tool that guarantees faster speed to lead is live chat. With more and more people expecting real-time service, if you’re not communicating real-time with your prospects, your competitors are and they are stealing your leads.

Technical Review 161

Technical Review Marketplace as a Service Systems Review Customer Success 161

Neil Patel

FEBRUARY 12, 2021

To stand out, you must clearly communicate to consumers what’s so great about your products and why they’re superior to competitor models. The Federal Trade Commission (FTC) permits companies to use this marketing strategy (within limits, which we’ll talk about) for three reasons: Comparisons encourage healthy competition in the marketplace.

Advertising 144

Advertising Marketplace as a Service Branding Innovation 144

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey. Mårten Mickos.

Outsourcing Services 165

Outsourcing Services Marketplace as a Service Outsourced Development Scale 165

SaaStr

JULY 11, 2019

The other big lesson I learned is when you’re engaging and inspiring a team and creating these big, hairy, audacious goals, you also want to be able to tap into that entrepreneurial spirit, particularly when you’re innovating. The marketplace was doing well. You’re creating something that no one has ever done before.

Scale 157

Scale Marketplace as a Service Sales Recruiting Scaling 157

Sales Hacker

JUNE 4, 2020

The influence of COVID-19 on the marketplace and our sales operations has completely changed the business landscape, and there may be no turning back. For instance, you might need to add extra people to your customer service team, so that you always have someone on-hand to answer questions your clients might have.

Sales 131

Sales Marketplace as a Service Government Communication 131

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. Evolution of Marketplaces Marketplaces have long served as platforms connecting buyers and sellers, facilitating transactions across various industries.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey explains why embracing the professional services sector in a unique way has paid dividends.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Intercom, Inc.

JULY 14, 2022

If you’re short on time, here are a few quick takeaways: Focus on building services and products that meet your customer’s needs – not just today’s, but also tomorrow’s. Communicating bad news early, clearly, and with empathy is the best way to build a long-term partnership with customers. Leandra: I love that.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Stax

JUNE 20, 2024

The SaaS space is one of the most dynamic industries out there, which is why smart comapnies team up with strategic partners to drive growth and innovation. An ISV partner is a software vendor that partners with an ISV and provides additional services or technology. Participating in ISV partner programs offers several advantages.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. That helps everyone innovate, especially when they share them out.

User Experience 209

User Experience Strategy Engineering Communication 209

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. NP Digital Marketing Services.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Unbounce

NOVEMBER 7, 2019

Using Unbounce, they created a landing page for their plant-based meal subscription service that looks stunning regardless of which type of device you’re using. InfiniteMoon makes good use of the space above the fold, communicating their value prop through a punchy headline and emotive hero shot. Example #8: Solo Stove.

Sales 145

Sales Marketplace as a Service Subscription Payment Features 145

User Pilot

JULY 23, 2024

It helps you think creatively and reimagine existing products and services. The acronym SCAMPER stands for Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, or Reverse, guiding business owners through different ways to innovate. The SCAMPER approach is one effective way of identifying new opportunities.

Development 109

Development SaaS Marketplace as a Service Scale 109

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

ChurnZero

OCTOBER 12, 2021

Recipients were recognized in one of four ChurnHero Award categories: Onboarding Hero – An innovative way your team has made your onboarding process more effective and value-focused. Adoption Hero – An innovative way your team has successfully driven product adoption and customer ROI. Onboarding Hero – Definitive Healthcare.

Healthcare 98

Healthcare Systems Review Scale Point of Sale 98

User Pilot

AUGUST 29, 2023

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Product management is a discipline valued by the world’s most successful and innovative tech companies. Communication skills. Why is product management important?

Management 105

Management Marketplace as a Service Interviewing Product Marketing 105

FastSpring

APRIL 13, 2023

We wanted partners that were on the cutting edge of innovation,” Justin explained. “If But it’s not great yet about communicating that information in a real world way. And that’s really hard for sellers on the b2b side to communicate. And it’s usually around communication of their products.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

Stax

AUGUST 20, 2024

TL;DR Embedded finance integrates financial services into non-financial business processes, while embedded fintech integrates fintech solutions into the processes of an institution in the finance industry. Embedded Insurance Embedded insurance allows customers to purchase insurance for products or services at the point of sale.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Blulogix

FEBRUARY 23, 2024

Expansion of Usage-Based Billing Models As consumers increasingly favor pay-for-what-you-use models, we’ll see a surge in usage-based billing across various industries, from SaaS and cloud services to media and telecommunications.

Artificial Intelligence 52

Artificial Intelligence Trends Subscription Payment Features 52

Intercom, Inc.

MARCH 19, 2020

Here’s some highlights from our chats with Bailey: There’s a lot businesses can learn about community from grassroots organisations. Many of these have, for a long time, operated remotely in innovative ways. A key strategy for nurturing a community is to build with people, not for them. Give up control.

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

Sales Hacker

MARCH 30, 2021

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. And finally, we just turned SalesHacker.com into a community. Check out Outreach.io

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

Sales Hacker

NOVEMBER 21, 2019

According to Salesforce’s recent State of Service report, more than half of service providers will be adding chatbots to their lineup in the next year and a half. All sales operations require some amount of basic communication, and basic communication has increasingly fallen to machines. Communication.

Scale 104

Scale AI Search AI Artificial Intelligence 104

Blulogix

FEBRUARY 13, 2024

Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game By BluLogix Team Redefining the Role of Monetization in Modern Businesses In the swiftly evolving digital marketplace, the concept of monetization extends far beyond the confines of the finance department.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

Neil Patel

AUGUST 4, 2021

So many companies are trying so hard to be innovative that they don’t pay attention to the tried-and-tested content types that already work. Communicating! While higher quality videos tend to perform better , using your mobile phone and free editing services can, and does, work for many businesses. Stick with what you know.

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

Andreessen Horowitz

MARCH 1, 2024

Since its launch, the Talent x Opportunity Initiative (TxO) has been more than a funding vehicle; it’s been a launchpad for culturally inspired innovation and a community of support for under-networked founders. Like the startups in our portfolio, TxO is constantly evolving to ensure we’re meeting the needs of our founders.

Technical Cofounder 72

Technical Cofounder Development Team Review Technical Review Software Review 72

TrackStreet

APRIL 26, 2024

In a competitive industry for a specific type of product or service, businesses often engage in pricing wars that lead to a steady decrease in the value of goods. Pricing erosion refers to the steady and ongoing drop in the prices of products or services within a particular market or industry.

Pricing 52

Pricing Marketplace as a Service Technical Review Innovation 52

User Pilot

DECEMBER 9, 2021

Product positioning is a process that aims at determining how the service or product is situated on the market and why it is superior to those of your competitors. Good product positioning is as much about identifying those needs, as communicating how they can be met by the product. What is product positioning?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Software Review Marketplace as a Service 98