SaaStr

MARCH 17, 2023

Should you purchase through a third-party marketplace? Do you need extra services that a Value-Added Reseller can provide? Now, they’re service providers bringing SaaS into their portfolio of products and services to serve their customers better. The VARs of old are no longer — the ones who just implement software.

Marketplace as a Service 246

Marketplace as a Service Software Review Technical Review Azure 246

Trint

SEPTEMBER 10, 2021

Since the introduction of the internet, digital communication in business has evolved rapidly. Social media influences Social media changed the face of modern-day business communication like nothing before it. The COVID-19 effect Voice communication has never been more important than during the COVID-19 pandemic.

Communication 130

Communication Social Media Marketplace as a Service Business 130

SaaStock

FEBRUARY 13, 2019

The platform integrates with 100+ shipping services and ensures discounts for many of them. The platform enables the two sides to better communicate via social media and messaging. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . The Brazilian platform Superlógica is created with small service businesses in mind. Funding to Date : $6.6M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Totango

JULY 22, 2022

When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. We are constantly adding innovative new apps to our Customer Journey Marketplace , including our newest Engage Customers SuccessBLOC. Overall NPS score.

Communication 104

Communication Marketplace as a Service Technical Review Engagement 104

SaaStr

APRIL 14, 2020

In today’s fast-paced B2B marketplace of instant communication and process automation , businesses cannot afford to rely on the classic definition of a deal. Client services – 22%. Treat deals as dynamic. If you’re following along, then you can probably guess what elite sales teams have done. Finance – 38%.

Technical Review 313

Technical Review Marketplace as a Service Construction Software Review 313

Intercom, Inc.

APRIL 23, 2018

We are taking a number of steps to ensure compliance with GDPR, but now is the time to consider the entirety of your security and data privacy strategy, both in terms of how you build it and how you communicate it. GDPR makes organizations accountable for data breaches caused by third-party service providers.

Underperforming Technical Team 220

Underperforming Technical Team compliance Systems Review Marketplace as a Service 220

SaaStr

AUGUST 29, 2022

In this talk, Lydia Kothmeier – VP of Operations – and Thomas Peham – VP of Marketing – will share their Upsies and Wowsies of hiring and onboarding an international team and building a global SaaS business – all the way from self-service to enterprise. How should marketing, sales, and product all work together?

Scale 290

Scale Sales Hiring Marketplace as a Service B2B 290

SaaStock

MARCH 26, 2019

Elevator pitch : Construct develops a field communication platform for construction projects. Its platform enables engineers, architects, and project managers to communicate and collaborate in the construction supply chain network. Don’t hold back, this is a rare opportunity. Founders : Drew Beaurline and Patrick Albert.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Aaron Ross is a name many would be familiar with.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

FastSpring

MARCH 8, 2024

However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities. We’ve had very good communication with [CSM] Garreth, but also with the leadership team at FastSpring,” Ovi said. “We

Merchant Services 134

Merchant Services Payments Subscription Payment Features 134

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam. Show Introduction [00:10].

Marketplace as a Service 102

Marketplace as a Service CTO Hire Sales Recruiting Scale 102

Intercom, Inc.

MAY 28, 2020

Here are five quick takeaways: One of Aircall’s superpowers is that it built an App Marketplace – and then opened it up for partners to build their own integrations. Today, more than 60% of the tools on the marketplace have been built by third parties. How can we provide the best service at every single interaction?”

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

IT World

FEBRUARY 23, 2020

Federated Wireless is launching a turnkey 4G/5G service through a partnership with Amazon Web Services and Microsoft Azure that runs over Citizens Broadband Radio Service (CBRS), which the Federal Communications Commission opened up to public use in January. To read this article in full, please click here

Marketplace as a Service 64

Marketplace as a Service Wireless Azure AWS 64

Intercom, Inc.

MAY 5, 2020

All of this thinking, planning and building culminated most recently in the launch last week of our App Partner and Service Partner programs , which unlocks new sales, marketing and technical opportunities for companies we collaborate with. Then you have to understand that you can’t be a platform without having that marketplace point of view.

Marketplace as a Service 171

Marketplace as a Service Transportation Artificial Intelligence Machine Learning 171

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. MSPOTs are a valuable tool for a number of reasons - they drive alignment and communicate in simple terms what can often be a complex area. Prioritisation 4.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

NOVEMBER 30, 2021

so here are five top conversational support tools as reported by the world’s largest and most trusted marketplace, G2: Intercom. Intercom is an all-in-one Customer Communications Platform that empowers you to build better customer relationships through personalized, messenger-based experiences across the entire customer journey.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Clouded Judgement

JANUARY 26, 2024

For the first time in a decade, IT services will become bigger than communication services in 2024. Gartner estimates that by 2027, nearly all of the growth in worldwide IT spending will come from software and IT services. As I said, that SKU has outsold any other new introduction we put into the marketplace.

Cloud 161

Cloud Marketplace as a Service AI Subscription 161

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model 195

Business Model Scale Pricing Payment Methods 195

Intercom, Inc.

NOVEMBER 7, 2018

“If you’re not communicating real-time with your prospects, your competitors are” One tool that guarantees faster speed to lead is live chat. With more and more people expecting real-time service, if you’re not communicating real-time with your prospects, your competitors are and they are stealing your leads.

Technical Review 161

Technical Review Marketplace as a Service Systems Review Customer Success 161

Intercom, Inc.

MAY 10, 2018

Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun. You joined on the supply side, correct?

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

FastSpring

JULY 14, 2020

Communicate with Your Affiliates. Communication with your affiliates is important for many reasons, but as it relates to fraud or risk in your program, it is especially important. Want to learn more about growing your business with the support of a full-service ecommerce partner and an affiliate program?

Payment Methods 129

Payment Methods Sales Recruiting Payment Services Marketplace as a Service 129

Neil Patel

AUGUST 17, 2021

You want them to associate your company with a particular product or type of service. Whether you’re a startup just trying to build a name for yourself in a crowded marketplace, or you’re trying to rebrand an old company , you can benefit from a brand awareness campaign. Then, start communicating! Be Active and Engaging Online.

Branding 145

Branding Social Media Marketplace as a Service Acquisition 145

Neil Patel

SEPTEMBER 22, 2020

That’s all because of our ability to constantly optimize and improve our methods according to the current trends in the marketplace. You should check out the services of Neil Patel Digital. #2 3 WebMechanix — Best For All-In-One Services. Founded in 2009, they’ve been constantly expanding their team and services.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

Neil Patel

FEBRUARY 12, 2021

To stand out, you must clearly communicate to consumers what’s so great about your products and why they’re superior to competitor models. The Federal Trade Commission (FTC) permits companies to use this marketing strategy (within limits, which we’ll talk about) for three reasons: Comparisons encourage healthy competition in the marketplace.

Advertising 144

Advertising Marketplace as a Service Branding Innovation 144

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 151

Payments Merchant Services Payment Solutions Payment Services 151

Intercom, Inc.

SEPTEMBER 26, 2019

The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? The upside of having this big two-sided marketplace and extending your product into tons of different products with an API is quite large. But are they platforms?

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

ChurnZero

FEBRUARY 8, 2022

This award is earned by software products and companies that provide best-in-class customer service products and experiences for their customers. Our customers’ performance and satisfaction are what motivate us to deliver the best possible software and service,” says Abby Hammer, chief customer officer of ChurnZero. “The

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98

Chaotic Flow

SEPTEMBER 17, 2013

As with our partygoers, network effects kick in for your SaaS customers when the value they see in your service increases with the number of other customers using your service. Your SaaS marketing plan should nurture community by enabling communication, sharing and collaboration between your customers and prospects.

SaaS 122

SaaS Marketplace as a Service Customer Lifetime Value Acquisition 122

Intercom, Inc.

MAY 31, 2018

Our tool dramatically improves salespeople’s productivity, improves how well and how much they can communicate, and ultimately increases the deals they close while eliminating as much manual data entry as possible. which meant having all our content and communication in English and centered on the U.S.

Startup 223

Startup Forecasting Sales Communication 223

SaaStr

JULY 11, 2019

It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. Back in those days, I was really inspired by the eBay model of a marketplace where it was a bidding auction approach. We looked at the numbers. It was healthy.

Scale 138

Scale Marketplace as a Service Sales Recruiting Scaling 138

Neil Patel

DECEMBER 22, 2020

However, you still have to deal with finding the right influencers, managing communications, making sure influencers create the posts you pay them for, and tracking campaign efficacy. Dealspotr’s Influencer Marketplace. Working with micro-influencers, who have smaller but more targeted audiences, might be the way to go.

Payment Methods 139

Payment Methods Branding Payment Services Payment Solutions 139

SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. And service many times means it’s human beings doing it. So how does this even work with software as a service.

Outsourcing Services 154

Outsourcing Services Marketplace as a Service Outsourced Development Scale 154

Software Platform Consulting

AUGUST 6, 2015

How much can a B2B Marketplace or Multi-Sided Platform charge for its services? B2B Marketplace Services. What the B2B marketplace can charge depends, of course, on what services the B2B marketplace, or commerce platform, provides its participants. Apps on the Ends. Matchmaking, and. Rules and Rails.

Marketplace as a Service 40

Marketplace as a Service B2B Payment Services Merchant Services 40

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. My co-founder and I were running a design agency and we noticed a persistent problem in communicating ideas to remote clients. We also think about community and consultants and professional services as an ecosystem around our product.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

Intercom, Inc.

AUGUST 6, 2018

For product builders, it’s never been harder to get discovered in such a crowded marketplace. Just one click and you would be able to deliver precise, fast and human communication to your customers and prospects. and the value of our service, and ensure that’s embedded within a service they already know.

Engagement 130

Engagement Marketplace as a Service Development Sales 130