SaaStr

DECEMBER 12, 2022

The company culture you build. Lesson 5: Build a successful company culture. You must have the proper structure and culture in place to enable faster growth. Define and identify the core values of your company from day one. Think about the real values that your company needs to become a successful company.

Payment Methods 230

Payment Methods SaaS Payments Company Culture Payment Solutions 230

SaaStr

NOVEMBER 18, 2021

Takeaway: The best habits are ultimately specific to the individual leader and their company. Video: #2 – Building Cultures That Scale. As shown by his biography on the Sequoia website, his investment approach prioritizes company culture and values.

Scale 335

Scale Company Culture Interviewing Finance 335

SaaStr

AUGUST 31, 2022

Periods of high growth, however, can test the strength of company culture. The priority is to ensure that the desired company culture is at the heart of the organization’s behaviors, and this begins by holding your team accountable to the core company values.

Scale 246

Scale Underperforming Technical Team Scaling Company Culture 246

The Daily Egg

JANUARY 6, 2021

You need good onboarding software to hire, train, and engage new employees with your company culture in the most effective way. It can be daunting trying to find comprehensive software at an affordable price—especially in the world of remote work, where you need to utilize different tools for business success.

Onboarding 288

Onboarding Software Review Software Company Culture 288

SaaStr

DECEMBER 1, 2024

Deeper Bio: Early Life and Education Graduated with a Computer Science degree from The Academic College of Tel Aviv-Yaffo Demonstrated early interest in technology and software development Served in the Israeli Defense Forces’ Intelligence Corps, where he developed technical and leadership skills Early Career Began career as a software developer (..)

Scale 228

Scale SaaS Company Culture Leadership 228

SaaStr

AUGUST 21, 2021

The Art: The art side involves the company culture which goes beyond initiatives. Is customer-centricity a part of your company’s DNA? Rangan explains that implementing practices can help support your CX-first culture, like involving customers in quarterly meetings and creating a two-way feedback loop. Key Takeaways.

Scaling 289

Scaling Enterprise Company Culture Interviewing 289

SaaStr

DECEMBER 3, 2021

Company Culture of Personal Development. As SaaS founders progress in their personal growth, they should establish a culture where this type of development and mentorship is encouraged within their company.

Development 288

Development Entrepreneurship Company Culture Leadership 288

SaaStr

NOVEMBER 26, 2024

He emphasizes happiness – both for employees and customers – as a key metric of success.

VP of Engineering 264

VP of Engineering Software Engineering Company Culture Engineering 264

Intercom, Inc.

FEBRUARY 6, 2018

One area that’s especially fraught with challenges is your company culture. Neglecting to onboard a new hire into your company culture poses a huge risk of misalignment. You should invest in good and detailed onboarding focused on culture for all of your new employees, and more specifically, for your managers.

Onboarding 203

Onboarding Company Culture Engineering Investment 203

SaaStr

AUGUST 28, 2023

How To Create Values For Your Startup For purpose-driven founders, how you live and honor your values when building and running a unicorn is powerful, not only for your company culture but also for the success of your business. Founders can use the strategies that make sense for them to develop their own set of company values.

Company Culture 244

Company Culture Scaling Interviewing Startup 244

Intercom, Inc.

AUGUST 3, 2022

Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem. Fast Company’s Best Workplaces for Innovators 2022. Fast Company’s Best Workplaces for Innovators.

Company Culture 211

Company Culture Innovation Compensation Development 211

SaaStr

MAY 1, 2023

Dines is recognized as an authority on driving business growth through company culture, employee empowerment, and innovation. Today, Dines’ vision is to make software robots , powered by computer vision and AI, as common as PCs in the workplace.

Company Culture 290

Company Culture AI Innovation Enterprise 290

SaaStr

FEBRUARY 16, 2022

Create a healthy culture. This is why, fundamentally, you need to build a company culture of constant iteration. Those ideas might not always pan out, but it’s that underlying vitality that serves as the fertile soil for your company’s future success.

Underperforming Technical Team 289

Underperforming Technical Team Company Culture Customer Success Product Marketing 289

SaaStr

FEBRUARY 23, 2022

In this special SaaStr Annual presentation, Thomas shares how async communication improves the work experience, enhances company culture, and builds a better business. Yet, despite the big step forward in providing work flexibility, there is also a sharp increase in burnout. What is Async, and Why is It Important?

Scale 275

Scale Company Culture Interviewing Communication 275

SaaStr

AUGUST 10, 2022

Consider how you introduce new talent into your organization –– onboarding and company culture are essential. Focus on the product and build the best value you can. Customers and investors will follow. Prepare for a stellar user experience from the beginning. .

Sales Hiring 245

Sales Hiring Scale Company Culture B2C 245

SaaStr

FEBRUARY 27, 2023

To create a strong company culture in a remote work environment, Storyblok focused on its employee benefits early on. “We Storyblok then invested in an onboarding and learning platform to create a four-week onboarding program rather than the lengthy wiki pages they previously used. We listened to our employees.

Scale 241

Scale Sales Hiring Sales Recruiting Scaling 241

SaaStr

JUNE 14, 2023

We’ll explore key aspects such as building customer relationships based on trust and honest feedback, defining company culture amid rapid growth, and hiring strategies that prioritize team chemistry over expertise. And one of the most critical aspects to manage during this phase is your company culture.

Scale 244

Scale Artificial Intelligence Technical Review Software Review 244

SaaStr

FEBRUARY 14, 2023

How IRL Drives Better Business IRL goes beyond company culture. Sourbron continues, “What we believe is that there needs to be an “in-real-life” strategy in any organization to create purpose-led experiences through moments that matter.”

Strategy 239

Strategy Revenue Company Culture Engagement 239

SaaStr

JUNE 21, 2023

Your values can inform and influence your company culture. Every company will have a different playbook because every startup is different. After five years, they finally refreshed their values and hired a consultant (see Lesson 6). The lesson — Don’t be afraid to change values. If something isn’t sitting right, change it.

Sales Recruiting 298

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 298

SaaStr

MARCH 17, 2021

Automating administrative tasks enables your team to focus more on the employee experience and company culture. Integration connects these applications to ensure that employee information is automatically synced when and where you need it. Types of Integration Solutions.

Scale 325

Scale Sales Hiring Technical Review Marketplace as a Service 325

SaaStr

DECEMBER 17, 2024

Here’s what he learned about driving effective change while preserving company culture. Dan shared four practical tips for leaders stepping into new roles – whether as a CEO, executive, or first-time manager.

Management 213

Management Scale Company Culture Forecasting 213

SaaStr

NOVEMBER 8, 2022

You can create an incredible company culture by looking to those successful, high-growth businesses and seeing what’s working for them. . Create a psychologically safe environment where your people can openly share their perspectives, challenges, and, sometimes, mistakes. . Growth is always a work in progress, even for leaders.

Underperforming Technical Team 246

Underperforming Technical Team Technical Review Acquisition Company Culture 246

SaaStr

FEBRUARY 25, 2022

These companies are reluctant to work with freelancers because they believe: Freelancers aren’t reliable . Freelancers can’t contribute to company culture. The myth that freelancers can’t do highly integrated work within a company is invalid. Freelancing is not a profession. Freelancers are only gig workers.

Scaling 236

Scaling Artificial Intelligence Company Culture Innovation 236

SaaStr

DECEMBER 20, 2024

Shaping and maintaining company culture. ” The Real Cost of Underinvesting in Manager Development Michelle noted that during recent budget constraints, many companies (including her own teams) made the mistake of cutting back on frontline manager enablement. Driving revenue through acquisition, expansion, and retention.

Sales Hiring 199

Sales Hiring Scale Underperforming Technical Team Sales 199

SaaStr

JULY 18, 2022

The best companies can feel like a family, and healthy families support each other and their dreams. So even if your engineers might leave the nest eventually, it’s incumbent on your company culture to ensure that they will never regret the time they spent with you. The post “What Do You Mean They Quit?!

CTO Coach 276

CTO Coach CTO Hire New CTO CTO 276

SaaStr

MARCH 31, 2021

Scaling your SaaS company isn’t just about hitting the right growth metrics –– it requires a thorough understanding of your business goals, company culture, and leadership dynamic. Roy Mann and Eran Zinman, Co-Founders and CEOs of monday.com, look back at their incredible growth and share the dos and don’ts of scaling.

Scale 256

Scale Scaling Leadership Company Culture 256

SaaStr

JUNE 13, 2021

If you are going with a bottom up sales method, the product must work powerfully at the individual level, work better with multiple people, and provide a bigger benefit when implemented company-wide. 5 Strong company culture should be reflected in all things.

Scale 233

Scale Scaling Business Model Company Culture 233

SaaStr

FEBRUARY 22, 2022

Zoom’s culture is about delivering happiness in a caring and sustainable way, which stems from its core value of caring —for the company, customers, teammates, and community. However, a sales culture is different (but not independent) from the company culture.

Scale 277

Scale Sales Hiring Scaling Sales 277

SaaStr

FEBRUARY 18, 2022

Make customer success part of your entire company culture. Those who don’t are likely to see red flags, which include the overall neglect of customer experience and the customer experience team being referred to as customer “support” rather than “success.”. If you’re a founder or CEO, don’t bury customer success under the sales leader.

Customer Success 278

Customer Success Retention Company Culture Metrics 278

SaaStr

MAY 31, 2023

Ensure you have a team who knows what great looks like and how to manage and grow your company in this new chapter. Prioritize scaling your company culture. Empower and enable your people to make decisions without you most of the time. It’ll make for a better experience all around and will be a competitive differentiator.

Scale 229

Scale Scaling Leadership Company Culture 229

The Angel VC

NOVEMBER 18, 2017

I did that at my last startup, Pageflakes, and thought that besides saving the company some money it can also have a positive impact on the company culture if people know that the founder’s interests are 100% tied to the company’s success. Location The third factor that I’ve included is location.

Technical Review 279

Technical Review Compensation Company Culture Benchmarks 279

SaaStr

AUGUST 8, 2021

It’s important to have a strong culture. Your company culture is similar to your brand. There are a few key takeaways that businesses may want to keep in their own back pocket, especially those who are breaking into new markets and competing against giants.

Banking 279

Banking Social Media Company Culture Innovation 279

SaaStr

JUNE 25, 2024

Make it explicit what your company culture is and don’t compromise on it starting from day one. You can’t be everywhere, so the first people you hire who then hire the next people will play an important role in shaping or destroying your values. 4: Introduce processes slowly, but stick to them.

Scale 263

Scale Sales Hiring Scaling Company Culture 263

SaaStr

DECEMBER 20, 2021

The pandemic made an undeniable impact on product direction and roadmap, making companies shift towards product features that inspire, entertain, and improve collaboration.

Enterprise 243

Enterprise Software Entertainment Company Culture 243

SaaStock

FEBRUARY 18, 2019

Only by having those represented can you create truly healthy company cultures and globally successful products and services. We’ve pledged to bring more marginalized voices to center stage: inclusive of gender, age, ability, ethnicity, sexuality, and neurodiversity.

SaaS 40

SaaS Company Culture Innovation Branding 40

SaaStr

APRIL 25, 2021

Maintain a company culture of innovation to inspire customers and grow your business. Maintain a healthy balance of learning from insights and serving your customers. Use the Double Diamond method as a model to create a category-defining experience.

Development 224

Development Innovation Company Culture Consulting 224