SaaStr

AUGUST 18, 2024

The answers that surfaced over and over were: Culture Flexibility People Culture How do you define company culture? One definition of company culture is the rolling average of everyone’s behavior in the company over the last three or so months. Part of this survey was an open-ended prompt.

Retention 317

Retention Scale Company Culture Leadership 317

The Daily Egg

JANUARY 6, 2021

You need good onboarding software to hire, train, and engage new employees with your company culture in the most effective way. It can be daunting trying to find comprehensive software at an affordable price—especially in the world of remote work, where you need to utilize different tools for business success.

Onboarding 331

Onboarding Software Review Software Company Culture 331

SaaStr

APRIL 29, 2022

Understanding how new team members will contribute to your company culture is important. You can teach almost anyone to do a great job, but it’s essential that your people can embrace the way your company operates. “The nuances of managing someone who is early in their career versus someone with more experience is different.”.

Scale 246

Scale Scaling Company Culture Leadership 246

SaaStr

DECEMBER 12, 2022

The company culture you build. Lesson 5: Build a successful company culture. You must have the proper structure and culture in place to enable faster growth. Define and identify the core values of your company from day one. Think about the real values that your company needs to become a successful company.

Payment Methods 241

Payment Methods SaaS Payments Company Culture Payment Solutions 241

SaaStr

MAY 26, 2022

If you operate with your instincts as your primary guide, you’ll learn the importance of culture the hard way. Company culture is like an ecosystem that has to be nurtured to thrive, and values are a foundational element in a cultural framework. . The nine values outlined below reset the company culture at Frame.io

Company Culture 246

Company Culture Benchmarks Startup Development 246

SaaStr

NOVEMBER 18, 2021

Takeaway: The best habits are ultimately specific to the individual leader and their company. Video: #2 – Building Cultures That Scale. As shown by his biography on the Sequoia website, his investment approach prioritizes company culture and values.

Scale 336

Scale Company Culture Interviewing Finance 336

SaaStr

AUGUST 31, 2022

Periods of high growth, however, can test the strength of company culture. The priority is to ensure that the desired company culture is at the heart of the organization’s behaviors, and this begins by holding your team accountable to the core company values.

Scale 246

Scale Underperforming Technical Team Scaling Company Culture 246

SaaStr

DECEMBER 1, 2024

Deeper Bio: Early Life and Education Graduated with a Computer Science degree from The Academic College of Tel Aviv-Yaffo Demonstrated early interest in technology and software development Served in the Israeli Defense Forces’ Intelligence Corps, where he developed technical and leadership skills Early Career Began career as a software developer (..)

Scale 257

Scale SaaS Company Culture Leadership 257

SaaStr

AUGUST 21, 2021

The Art: The art side involves the company culture which goes beyond initiatives. Is customer-centricity a part of your company’s DNA? Rangan explains that implementing practices can help support your CX-first culture, like involving customers in quarterly meetings and creating a two-way feedback loop. Key Takeaways.

Scaling 290

Scaling Enterprise Company Culture Interviewing 290

SaaStr

DECEMBER 3, 2021

Company Culture of Personal Development. As SaaS founders progress in their personal growth, they should establish a culture where this type of development and mentorship is encouraged within their company.

Development 289

Development Entrepreneurship Company Culture Leadership 289

Intercom, Inc.

FEBRUARY 6, 2018

One area that’s especially fraught with challenges is your company culture. Neglecting to onboard a new hire into your company culture poses a huge risk of misalignment. You should invest in good and detailed onboarding focused on culture for all of your new employees, and more specifically, for your managers.

Onboarding 203

Onboarding Company Culture Engineering Investment 203

SaaStr

AUGUST 28, 2023

How To Create Values For Your Startup For purpose-driven founders, how you live and honor your values when building and running a unicorn is powerful, not only for your company culture but also for the success of your business. Founders can use the strategies that make sense for them to develop their own set of company values.

Company Culture 246

Company Culture Scaling Interviewing Startup 246

Intercom, Inc.

AUGUST 3, 2022

Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem. Fast Company’s Best Workplaces for Innovators 2022. Fast Company’s Best Workplaces for Innovators.

Company Culture 211

Company Culture Innovation Compensation Development 211

SaaStr

MAY 1, 2023

Dines is recognized as an authority on driving business growth through company culture, employee empowerment, and innovation. Today, Dines’ vision is to make software robots , powered by computer vision and AI, as common as PCs in the workplace.

Company Culture 290

Company Culture Innovation AI Enterprise 290

SaaStr

FEBRUARY 23, 2022

In this special SaaStr Annual presentation, Thomas shares how async communication improves the work experience, enhances company culture, and builds a better business. Yet, despite the big step forward in providing work flexibility, there is also a sharp increase in burnout. What is Async, and Why is It Important?

Scale 278

Scale Company Culture Interviewing Communication 278

SaaStr

FEBRUARY 16, 2022

Create a healthy culture. This is why, fundamentally, you need to build a company culture of constant iteration. Those ideas might not always pan out, but it’s that underlying vitality that serves as the fertile soil for your company’s future success.

Underperforming Technical Team 290

Underperforming Technical Team Company Culture Customer Success Product Marketing 290

SaaStr

AUGUST 10, 2022

Consider how you introduce new talent into your organization –– onboarding and company culture are essential. Focus on the product and build the best value you can. Customers and investors will follow. Prepare for a stellar user experience from the beginning. .

Sales Hiring 246

Sales Hiring Scale Company Culture B2C 246

SaaStr

NOVEMBER 26, 2024

He emphasizes happiness – both for employees and customers – as a key metric of success.

VP of Engineering 264

VP of Engineering Software Engineering Company Culture Engineering 264

SaaStr

FEBRUARY 27, 2023

To create a strong company culture in a remote work environment, Storyblok focused on its employee benefits early on. “We Storyblok then invested in an onboarding and learning platform to create a four-week onboarding program rather than the lengthy wiki pages they previously used. We listened to our employees.

Scale 245

Scale Sales Hiring Sales Recruiting Scaling 245

SaaStr

FEBRUARY 14, 2023

How IRL Drives Better Business IRL goes beyond company culture. Sourbron continues, “What we believe is that there needs to be an “in-real-life” strategy in any organization to create purpose-led experiences through moments that matter.”

Strategy 244

Strategy Revenue Company Culture Engagement 244

SaaStr

JUNE 14, 2023

We’ll explore key aspects such as building customer relationships based on trust and honest feedback, defining company culture amid rapid growth, and hiring strategies that prioritize team chemistry over expertise. And one of the most critical aspects to manage during this phase is your company culture.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

SaaStr

JUNE 21, 2023

Your values can inform and influence your company culture. Every company will have a different playbook because every startup is different. After five years, they finally refreshed their values and hired a consultant (see Lesson 6). The lesson — Don’t be afraid to change values. If something isn’t sitting right, change it.

Sales Recruiting 298

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 298

SaaStr

MARCH 17, 2021

Automating administrative tasks enables your team to focus more on the employee experience and company culture. Integration connects these applications to ensure that employee information is automatically synced when and where you need it. Types of Integration Solutions.

Sales Hiring 325

Sales Hiring Scale Technical Review Marketplace as a Service 325

SaaStr

MARCH 31, 2021

Scaling your SaaS company isn’t just about hitting the right growth metrics –– it requires a thorough understanding of your business goals, company culture, and leadership dynamic. Roy Mann and Eran Zinman, Co-Founders and CEOs of monday.com, look back at their incredible growth and share the dos and don’ts of scaling.

Scale 292

Scale Scaling Leadership Company Culture 292

SaaStr

FEBRUARY 25, 2022

These companies are reluctant to work with freelancers because they believe: Freelancers aren’t reliable . Freelancers can’t contribute to company culture. The myth that freelancers can’t do highly integrated work within a company is invalid. Freelancing is not a profession. Freelancers are only gig workers.

Scaling 243

Scaling Artificial Intelligence Company Culture Innovation 243

SaaStr

NOVEMBER 8, 2022

You can create an incredible company culture by looking to those successful, high-growth businesses and seeing what’s working for them. . Create a psychologically safe environment where your people can openly share their perspectives, challenges, and, sometimes, mistakes. . Growth is always a work in progress, even for leaders.

Underperforming Technical Team 246

Underperforming Technical Team Technical Review Acquisition Company Culture 246

SaaStr

JUNE 13, 2021

If you are going with a bottom up sales method, the product must work powerfully at the individual level, work better with multiple people, and provide a bigger benefit when implemented company-wide. 5 Strong company culture should be reflected in all things.

Scale 253

Scale Scaling Business Model Company Culture 253

Buffer Resources

OCTOBER 10, 2024

A company’s mission has the power to leave a lasting impression — so spend some time crafting a memorable mission statement. Company’s core values : Brand values define the company culture. Would they be interested in learning about your company culture and brand values?

Social Media 119

Social Media Merchant Services Business Branding 119

SaaStr

JULY 18, 2022

The best companies can feel like a family, and healthy families support each other and their dreams. So even if your engineers might leave the nest eventually, it’s incumbent on your company culture to ensure that they will never regret the time they spent with you. The post “What Do You Mean They Quit?!

CTO Coach 278

CTO Coach CTO Hire New CTO Engineering 278

SaaStr

APRIL 25, 2021

Maintain a company culture of innovation to inspire customers and grow your business. Maintain a healthy balance of learning from insights and serving your customers. Use the Double Diamond method as a model to create a category-defining experience.

Development 255

Development Innovation Company Culture Consulting 255

SaaStr

MAY 31, 2023

Ensure you have a team who knows what great looks like and how to manage and grow your company in this new chapter. Prioritize scaling your company culture. Empower and enable your people to make decisions without you most of the time. It’ll make for a better experience all around and will be a competitive differentiator.

Scale 241

Scale Scaling Leadership Company Culture 241

SaaStr

FEBRUARY 22, 2022

Zoom’s culture is about delivering happiness in a caring and sustainable way, which stems from its core value of caring —for the company, customers, teammates, and community. However, a sales culture is different (but not independent) from the company culture.

Scale 278

Scale Sales Hiring Scaling Sales 278

SaaStr

FEBRUARY 18, 2022

Make customer success part of your entire company culture. Those who don’t are likely to see red flags, which include the overall neglect of customer experience and the customer experience team being referred to as customer “support” rather than “success.”. If you’re a founder or CEO, don’t bury customer success under the sales leader.

Customer Success 278

Customer Success Retention Company Culture Metrics 278

The Angel VC

NOVEMBER 18, 2017

I did that at my last startup, Pageflakes, and thought that besides saving the company some money it can also have a positive impact on the company culture if people know that the founder’s interests are 100% tied to the company’s success. Location The third factor that I’ve included is location.

Technical Review 279

Technical Review Compensation Company Culture Benchmarks 279

SaaStr

AUGUST 8, 2021

It’s important to have a strong culture. Your company culture is similar to your brand. There are a few key takeaways that businesses may want to keep in their own back pocket, especially those who are breaking into new markets and competing against giants.

Banking 279

Banking Social Media Company Culture Innovation 279

SaaStr

DECEMBER 20, 2021

The pandemic made an undeniable impact on product direction and roadmap, making companies shift towards product features that inspire, entertain, and improve collaboration.

Enterprise 246

Enterprise Software Entertainment Company Culture 246