SaaStr

FEBRUARY 16, 2022

Without this continual training and education, your company may find itself a victim to the enemy of innovation: inertia. How to achieve this for a product-led company. Product-led companies can face what feel like unique challenges. Create a healthy culture.

Underperforming Technical Team 290

Underperforming Technical Team Company Culture Customer Success Product Marketing 290

SaaStr

FEBRUARY 25, 2022

The last 20 years witnessed the transformational effects of the internet, which spawned many innovative and culture-shifting businesses. These companies are reluctant to work with freelancers because they believe: Freelancers aren’t reliable . Freelancers can’t contribute to company culture. Customer Success .

Scaling 243

Scaling Artificial Intelligence Company Culture Innovation 243

SaaStr

JUNE 13, 2021

When you’re bringing an innovative product to fruition, it requires a business model that’s built for it specifically. If you are going with a bottom up sales method, the product must work powerfully at the individual level, work better with multiple people, and provide a bigger benefit when implemented company-wide.

Scale 253

Scale Scaling Business Model Company Culture 253

SaaStr

AUGUST 15, 2024

As soon as there’s structure and order that they often build themselves, it’s time to bring in the stormtroopers, the people who are high achievers but don’t necessarily want to do as much innovation. It fosters adaptability, continuous improvement, innovation, and resilience. You want to balance these two personalities.

Scale 314

Scale Sales Hiring Scaling Innovation 314

SaaStr

JUNE 7, 2024

Product is the connective tissue of an organization, it’s what drives innovation and the business forward. This is why many companies struggle to innovate, because the incentive structures that exist are driven by revenue. Consider your team and company structure. Is it helping or hindering innovation and progress?

Scale 296

Scale Innovation Revenue Leadership 296

SaaStr

AUGUST 1, 2022

From discovering problems their competitors weren’t touching to evolving their entire buyer persona, it’s no secret that adaptation and innovation were key factors in Red Points’ success in climbing to the top. . Embed innovation into your team’s DNA. Don’t stop at product evolution, but continuously innovate your processes.

Underperforming Technical Team 264

Underperforming Technical Team Marketing Innovation Investment 264

SaaStr

NOVEMBER 8, 2022

You can create an incredible company culture by looking to those successful, high-growth businesses and seeing what’s working for them. . Remaining open to new ideas and continuing to learn from other innovative humans will go a long way toward building and retaining a high-performing team. .

Underperforming Technical Team 246

Underperforming Technical Team Technical Review Acquisition Company Culture 246

OpenView Labs

FEBRUARY 18, 2021

They of course don’t mean you should literally do nothing—the idea is that instead of spending all day in meetings and email, innovators should invest their time reading everything they can get their hands on. However, the audience to whom the presenter was speaking was not at all comfortable with what their culture saw as a free-for-all.

Company Culture 78

Company Culture Systems Review Interviewing Scaling 78

SaaStr

MARCH 5, 2022

Despite their founders’ ambition and good intentions, any innovative idea that results in millions of dollars in revenue and funding is bound to come with growing pains. Over time, however, they grow beyond their roots of half a dozen founders plotting their company’s future in a sparsely furnished room.

Startup 316

Startup Leadership Innovation Scaling 316

SaaStr

AUGUST 8, 2021

It’s important to have a strong culture. Your company culture is similar to your brand. Chime requires regular approvals from the FDIC and banking institutions, but they balance these restrictions with product innovation that doesn’t run contrary to the rules. Be solid with the basics.

Banking 279

Banking Social Media Company Culture Innovation 279

SaaStr

MAY 10, 2022

Companies that capitalized on these unique circumstances, however, have emerged stronger than ever by innovating new ways to sustain their business. Lean into your vision, mission, and culture. Put your employees and customers first by pivoting to meet their needs through innovative solutions. Discover opportunities.

Travel 275

Travel Revenue Underperforming Technical Team Scale 275

Intercom, Inc.

DECEMBER 21, 2021

We continued to adjust to working from home , and our company culture evolved accordingly. Thoughts on innovation. Innovation – that is, doing something new, different, and better – is something that’s inherently linked to technology. We hit a huge milestone as our ARR grew well past $200M. Sharing Intercom’s Values.

Technical Review 196

Technical Review Scale Innovation Company Culture 196

Tom Tunguz

AUGUST 7, 2017

Alternatively, is the business ready to downshift innovation on the SMB product, and invest more in the enterprise product? Lastly, is the company culture ready to sustain a different sales motion? Some companies eschew the idea of selling into two different segments, preferring to treat most customers similarly.

SMB 185

SMB Sales Funnel Company Culture Enterprise 185

SaaStr

AUGUST 10, 2023

He’ll walk you through the three stages of growth: 0-$1M — From nothing to something $1M-$10M — Building, innovation, and customers $10M-$100M+ — Scaling and thriving And what sustainable growth strategies you can implement (and pitfalls to avoid) wherever you’re at in your SaaS journey. We hear this everywhere — culture is everything.

Scale 243

Scale Scaling Sales Hiring Cloud 243

SaaStock

FEBRUARY 18, 2019

Our agenda will feature 150+ speakers from the most impactful and innovative SaaS companies across the globe, with content carefully tailored to the needs of our audience across stages with distinct personalities.

SaaS 40

SaaS Company Culture Innovation Branding 40

Intercom, Inc.

NOVEMBER 9, 2021

You used to obsess about innovation and being at the front of the market, and now you’re feeling bogged down shipping table-stakes features. “You grow into the big, bloated company once you stop being a startup” This talk I gave at Web Summit 2021 is about pushing back against that.

Startup 257

Startup Scaling Innovation Company Culture 257

IT World

JUNE 2, 2022

Hybrid and remote employees can choose when they'd like to use the offices, which are morphing into more localized spaces for collaboration and innovation and not 9-to-5 work from behind a desk. Now, 75% of them are home-based, 24% are hybrid, and 1% are office-based workers. To read this article in full, please click here

Company Culture 72

Company Culture Innovation Technology 72

Intercom, Inc.

APRIL 29, 2021

We have to sell it a little bit and tie it with business impact to get that buy-in, but it was not terribly difficult because of the company culture. Onboarding during a pandemic.

Content Marketing 118

Content Marketing Innovation Scale Marketing 118

SaaStr

MAY 27, 2023

The fact of the matter is, when you’re innovating, there’s a lot that neither you, nor the customer, have fully thought through or anticipated. It’s especially tough when you’ve become close friends, or the person really embodies the company culture. What business outcome will this help you achieve?

Technical Review 242

Technical Review Leadership Company Culture Startup 242

SaaStr

JANUARY 18, 2023

To achieve this level of success, startups need a combination of strong financial performance, innovative products or services, and a favorable market environment. Drift co-founders David Cancel and Elias Torres share their insights on steering a company to a $1 billion valuation. Give it everything you have every single day.

Scale 246

Scale Underperforming Technical Team Scaling Interviewing 246

SaaStr

MARCH 30, 2022

As you hire, be sure to employ passionate problem-solvers for your R&D teams and innovative challengers on your sales and marketing teams. Bharadwaj recommends investing more on the “building” side of the business that focuses on creating the best possible product for the customer, with sales focusing most of their efforts on expansion.

Scale 278

Scale Sales Hiring Marketplace as a Service Construction 278

SaaStr

APRIL 8, 2022

Carly Brantz, CMO of DigitalOcean, outlines how to grow your business by creating a culture of happiness. A culture where happiness thrives is a culture where creativity and innovation will be high. And when your customers grow, so too does your company. Happiness allows developers to grow.

Development 277

Development Marketing Advertising Technical Support 277

FastSpring

SEPTEMBER 8, 2020

The company is well-positioned to succeed in the global market with a robust platform, strong brand, and hard-working team. FastSpring has a long track record of innovation and growth that I am excited to start contributing towards in my role as Chief Financial Officer.

Business 142

Business Company Culture Leadership Business Model 142

Intercom, Inc.

AUGUST 6, 2019

These are great opportunities for building our own engineering culture and fostering innovation in the wider community. A shared set of values that all your team buys into will help maintain the elements of company culture you hold dear. It’s important that engineers are given the support to feel comfortable doing this.

Software Review 166

Software Review Engineering Technical Review Interviewing 166

SaaStr

OCTOBER 21, 2022

The innovators who find your product early and are willing to overlook its issues can’t, or won’t, pay. They stayed modular at the top and bottom of the stack (data ingestion and action) but focused on product development in the middle. . Don’t lose sight of tomorrow’s customers. The area under the curve matters.

Mobile 263

Mobile Technology Investment Innovation 263

ChurnZero

NOVEMBER 26, 2024

A clear, detailed, and well-written customer success job description is essential to attract the right candidate while providing important information about the company, necessary qualifications and skills for the role , company culture, benefits and more. 1: Ensure you have buy-in on the role.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

Sales Hacker

APRIL 5, 2021

Overcoming this bias, or being aware of it, can be complicated when finding candidates that also fit within the company culture. Culture fit. Company culture is the glue that holds a company together. Company culture redefined.

Sales Hiring 125

Sales Hiring Sales Recruiting Company Culture Interviewing 125

SaaStr

MARCH 29, 2023

Understand what makes you different Innovation and differentiation are critical. When starting and scaling a company, it’s important to keep returning to what makes you unique. Having this list ready will serve you well when you’re considering hiring for a role.

Sales Hiring 241

Sales Hiring Scale Strategy Metrics 241

Sales Hacker

FEBRUARY 13, 2024

Strategies for fostering a strong, values-based company culture that supports innovative go-to-market strategies and empowers decision-making grounded in both data and intuition. Insightful advice on the initial hiring of salespeople, emphasizing the need for alignment with the company’s culture and go-to-market vision.

Sales Hiring 120

Sales Hiring Artificial Intelligence Sales Company Culture 120

Panintelligence

JUNE 7, 2024

Ken: Large legacy companies can’t move quickly enough and can’t adapt and understand their partners requirements as quickly as smaller companies can. It’s a factor of their size as they become successful – it’s hard to innovate at a very large scale. A great company culture is a hard thing to build but easy to lose.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Intercom, Inc.

MARCH 15, 2018

I hosted Will on our podcast, where we talked about how he keeps his team innovating, hiring generalists vs. specialists, managing in a high growth environment and more. Making the shift from maintenance to innovation. We’ve moved more and more towards having specialists in certain high-leverage spots across the company.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

FastSpring

NOVEMBER 19, 2020

We’re excited to announce that we have acquired SalesRight, a SaaS solution that provides innovative quoting and pricing tools for forward-thinking software sales teams. We see this trend creating the need for a new approach to software commerce, which has led us to today’s exciting announcement. FastSpring Acquires SalesRight.

Payment Methods 107

Payment Methods Payment Solutions SaaS Payments Software 107

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. While culture is something many companies try to do, getting it right takes a certain finesse. In her recent talk at Recur, Katie broke down the top cultural mistakes companies make.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStock

FEBRUARY 14, 2019

In 2012, Patrick co-founded ProfitWell (previously known as Price Intelligently), it offers an innovative price setting tool that helps businesses price their products and services according to their true value. Bringing her 15 years of experience in all these organisations, she will share her insights at the panel on company culture.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

APRIL 4, 2022

Reflecting on my experience, I’ve pulled together a non-exhaustive list of the things that make Intercom’s culture unique. I’ve encountered elements of this list on other engineering teams, but Intercom has achieved a unique balance when it comes to company culture that’s helped me to learn quickly and reach new stages of development.

Engineering 118

Engineering Scale Sales Hiring Company Culture 118

Neil Patel

AUGUST 13, 2020

Cubicle Ninjas uses a strategic combination of design and technology to develop innovative, inspiring, and one-of-a-kind branding design paired with the mobile apps and websites brands need to stand out in our online world. Aligned company culture and core values.

Social Media 145

Social Media Marketing Advertising Content Marketing 145

Chart Mogul

APRIL 17, 2018

Creating a culture of experimentation is critical to building a company with the ability to innovate. “Untested assumptions are a signal for inflexibility in a startup, and when baked into company culture they’re difficult to address.” A culture of experimentation is the only antidote.

Startup 69

Startup Company Culture Innovation B2B 69