SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2012, Patrick co-founded ProfitWell (previously known as Price Intelligently), it offers an innovative price setting tool that helps businesses price their products and services according to their true value.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. It’s a factor of their size as they become successful – it’s hard to innovate at a very large scale.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Write down your principles (like your mission statement) and use it very early for guiding culture and decision making.

Scale 159

Scale Payment Services Payment Methods Scaling 159

Neil Patel

MARCH 21, 2023

We all have a great team and support network behind us. If you don’t respect your partner(s), your team won’t last long. Fill your team with people who have great character and you’re well on your way to success. Your customers’ complaints are how you identify your business’s weaknesses.

Entrepreneurship 92

Entrepreneurship Underperforming Technical Team Entertainment Company Culture 92

Valuize Consulting

NOVEMBER 3, 2021

A recent Towers Watson study revealed that businesses with a strong employee experience sustained a 4% bump in revenue while those with a poor experience saw revenue fall by 1%. 82% of business leaders believe that culture is a competitive advantage ( Deloitte , 2016). Development Programs. 6 Elements Of A Strong EX.

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

OpenView Labs

APRIL 9, 2019

Too many people operate under the false assumption that the manager is the de facto linchpin to growing and developing the people within an organization. We charge managers with making sure their people get the right feedback, have detailed development plans, and progress in their career. Discover the Culture of Feedback.

Underperforming Technical Team 59

Underperforming Technical Team Systems Review Compensation Technical Review 59

ProfitWell

DECEMBER 9, 2019

Because working remotely for product teams is not the norm. Product is highly cross-functional and collaborative, all about innovation and creativity. But as the shift to remote work happens in product, teams will need to make changes to ensure everyone’s continued success. 5 Quick Note on Remote Teams. 1 QUESTION.

Underperforming Technical Team 41

Underperforming Technical Team Sales Hiring Subscription Payment Features 41

SmartKarrot

MARCH 23, 2023

POLICY #2 Enhancing Skills Utilizing Professional Development and Training to continuously improve hard and soft skills. Learning and Development programs are critical for the success of organizations. POLICY #4 Recognize Your People Integrate recognition into your culture and watch your teams flourish.

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10

SmartKarrot

MARCH 23, 2023

POLICY #2 Enhancing Skills Utilizing Professional Development and Training to continuously improve hard and soft skills. Learning and Development programs are critical for the success of organizations. POLICY #4 Recognize Your People Integrate recognition into your culture and watch your teams flourish.

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10

SaaStr

JANUARY 28, 2020

If something bad happens, you’re going to have to cut your burn, probably. Maria : Oh, I’ll take the number one thing to improve your culture. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. Maybe it’s just the wrong company for them.

Sales Hiring 242

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 242

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Where do most teams go wrong in implementing the role out of their CS strategy? Is there a customer success playbook that I have to develop?

Sales Hiring 257

Sales Hiring Scale Technical Review Outsourcing Services 257

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Three developers: Tim, Isaac, Jose.

Underperforming Technical Team 177

Underperforming Technical Team Development Software New CTO 177

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. How does the structure of your marketing team need to change with the evolution?

Sales Hiring 216

Sales Hiring Scale Interviewing Technical Review 216

SaaStr

FEBRUARY 28, 2020

311: Karl Sun is the Founder & CEO @ Lucidchart, a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. How does this requirement change as the company scales? Listen to the start of the episode for a promo code to our upcoming events!

Sales Hiring 239

Sales Hiring Scale CTO Hire CTO Coach 239

SaaStr

MARCH 6, 2020

And the thing that everyone likes the most about Salesforce was how innovative we were, how we changed on a dime and how we made all these great things happen. And then as I mentioned, in 2005 I took on the software as a service opportunity, which was a very nascent sales team and business for Oracle at the time.

Scale 237

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 237

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * How does Carolyn think startups and larger companies can replace the leads that are lost from having no events in a COVID-19 world?

Scale 219

Scale Underperforming Technical Team Leadership Branding 219

SaaStr

AUGUST 30, 2019

For those that do not know, HelloSign is the company reimagining how you approach your most important business agreements with their award-winning e-Sign solution. As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations.

Sales Hiring 152

Sales Hiring Scale Technical Advisors Underperforming Technical Team 152

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Second, why does Krish believe it is one of the most important things any company must do?

Scale 157

Scale Sales Recruiting SaaS Payments Payment Services 157

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. Steve has previously said, “Sales and marketing must be one team.” What does this mean for the processes used by marketing teams?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

JULY 29, 2020

So we’re really proud of that and our whole team is really proud of that. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange.

Sales Hiring 248

Sales Hiring Outsourcing Services Scale Sales Recruiting 248

SaaStr

AUGUST 22, 2020

But yesterday’s workplace from my previous company is we focus a lot about being a hundred percent HQ-centric, constantly being under one roof. And the purpose, obviously, was to enhance face-to-face collaboration, innovation, and productivity. You have to continually take a pulse of your team and how they’re feeling.

Sales Recruiting 208

Sales Recruiting Cloud CTO Hire Sales Hiring 208

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Liat Bycel: Yeah, I think that career development conversation should be an ongoing conversation. Harry Stebbings: Totally.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 160

Sixteen Ventures

DECEMBER 31, 2019

In 2016, I co-authored a book for Wiley called “ Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue ” ( Também está disponível em português! ) How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Customer Acquisition.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137