SaaStr

DECEMBER 3, 2021

Aydin Senkut’s firm, Felicis Ventures, takes this so seriously that they started an initiative called the Founder’s Development pledge, a program that offers founders executive coaching, therapy, leadership training courses, etc. Company Culture of Personal Development.

Development 289

Development Entrepreneurship Company Culture Leadership 289

Intercom, Inc.

JUNE 30, 2021

The solution requires companies to institute two parallel career growth paths — one that focuses on people management and another that focuses on leadership as an individual contributor , often titled as staff or principal designers. Leadership. So how can you become a design leader without going into management?

Leadership 174

Leadership Management Systems Review Compensation 174

SaaStr

AUGUST 31, 2022

Periods of high growth, however, can test the strength of company culture. The priority is to ensure that the desired company culture is at the heart of the organization’s behaviors, and this begins by holding your team accountable to the core company values. The executive search process is collaborative.

Scale 246

Scale Underperforming Technical Team Scaling Company Culture 246

SaaStr

MARCH 31, 2021

Scaling your SaaS company isn’t just about hitting the right growth metrics –– it requires a thorough understanding of your business goals, company culture, and leadership dynamic. 3 Just Because You Have Leadership… doesn’t mean you have a leadership team. 5 Things They Would Do Again. #1

Scale 292

Scale Scaling Leadership Company Culture 292

SaaStr

AUGUST 21, 2021

In the age of the customer, how can growing companies scale their CX efforts over time and through expansion? Ginger Conlon, the Director of Thought Leadership at Genesys, interviews Hubspot CEO, Yamini Rangan, about best practices in delighting customers and aligning efforts across the organization. #1 Key Takeaways.

Scaling 290

Scaling Enterprise Company Culture Interviewing 290

SaaStr

MARCH 3, 2023

A scalable buddy system allows people to learn coaching and leadership skills. Don’t discount empathetic leadership. Pugh says, “When you build culture, it helps democratize decision-making across the business. Let’s look at five ways to build a powerful company culture. Iterate on culture and values.

Scale 278

Scale Sales Recruiting Sales Hiring Scaling 278

SaaStr

AUGUST 10, 2022

Leadership took user feedback seriously, and spent lots of time iterating on the product to ensure that users could get the most value from it. The company needed to hire more leadership roles and middle management to keep up. Focus on the product and build the best value you can. Customers and investors will follow.

Sales Hiring 246

Sales Hiring Scale Company Culture B2C 246

SaaStr

MAY 31, 2023

You Won’t Know The Names Of All Your Employees Almost everything changes once you reach that scale of ten or tens of millions of revenue, including your leadership model. Once you get to $100M, you probably only interact with a single-digit percentage of the people in your company on any given week. How do you scale leadership?

Scale 241

Scale Scaling Leadership Company Culture 241

SaaStr

FEBRUARY 23, 2022

In this special SaaStr Annual presentation, Thomas shares how async communication improves the work experience, enhances company culture, and builds a better business. Loom leadership believes the async format offers the clearest view of a candidate’s work and skills. What is Async, and Why is It Important?

Scale 278

Scale Company Culture Interviewing Communication 278

SaaStr

FEBRUARY 27, 2023

Hiring a global team to achieve the vision What do you do when your company’s location limits your access to talent? Storyblok started with a leadership-first hiring plan and a recruitment strategy that involved the following: A test to know how candidates handle different tasks and their expertise level. We listened to our employees.

Scale 245

Scale Sales Hiring Sales Recruiting Scaling 245

Intercom, Inc.

DECEMBER 9, 2020

When we think of corporate leadership, we instantly picture CEOs and executive teams, but the role played by boards is often glossed over and underappreciated. Leadership during the COVID crisis. Balancing executive management and boardroom leadership. We all started in the spring and summer doing a lot of scenario planning.

Leadership 129

Leadership Company Culture Communication Engagement 129

SaaStr

MARCH 5, 2022

But for the long-term health of your company, taking the time to develop clarity of purpose can do wonders for not just your bottom line, but for your growing work-family and culture. Know when to diversify leadership. It can be easy for the founder of a company to adopt their idea and their business as their identity.

Startup 316

Startup Leadership Innovation Scaling 316

SaaStr

NOVEMBER 23, 2022

A tenant of leadership is not just building trust, but vulnerability. Even though they’d just bought the company, everyone still had their marching orders on day one—for everything from marketing to thought leadership and enablement to assets. That vulnerability can be a building block for team trust and solid leadership.

Underperforming Technical Team 317

Underperforming Technical Team Leadership Outsourced Development Finance 317

SaaStr

DECEMBER 12, 2022

The company culture you build. Lesson 5: Build a successful company culture. You must have the proper structure and culture in place to enable faster growth. Define and identify the core values of your company from day one. Think about the real values that your company needs to become a successful company.

Payment Methods 241

Payment Methods SaaS Payments Company Culture Payment Solutions 241

SaaStr

MAY 26, 2022

If you operate with your instincts as your primary guide, you’ll learn the importance of culture the hard way. Company culture is like an ecosystem that has to be nurtured to thrive, and values are a foundational element in a cultural framework. . The nine values outlined below reset the company culture at Frame.io

Company Culture 246

Company Culture Benchmarks Startup Development 246

SaaStr

AUGUST 22, 2022

Yet perhaps a less obvious piece of leadership is building an ethical framework for your company. . Dash explains ethical passivity this way: “It’s definitely a moment to raise the bar, and if you’re passive –– you know, an absence of leadership doesn’t mean no one will lead.”.

Social Media 285

Social Media Software Review Leadership Acquisition 285

Intercom, Inc.

FEBRUARY 6, 2018

One area that’s especially fraught with challenges is your company culture. Neglecting to onboard a new hire into your company culture poses a huge risk of misalignment. You should invest in good and detailed onboarding focused on culture for all of your new employees, and more specifically, for your managers.

Onboarding 203

Onboarding Company Culture Engineering Investment 203

SaaStr

NOVEMBER 8, 2022

As someone who grew Snowflake by 300% in the previous two years with a 0% turnover, you’ll want to hear his tactical strategies for those in leadership roles. . You can create an incredible company culture by looking to those successful, high-growth businesses and seeing what’s working for them. .

Underperforming Technical Team 246

Underperforming Technical Team Technical Review Acquisition Company Culture 246

SaaStr

JUNE 27, 2024

Then, building a welcoming culture becomes very easy. The Difference Between Kind and Nice Hannah asks how you balance a culture of hiring for kindness with the leadership team’s intensity for hard work, ambition, and getting things done. When your company grows quickly, it outgrows quickly. It’s worth it.

Scale 264

Scale Sales Hiring Scaling Sales Recruiting 264

SaaStr

AUGUST 15, 2024

You’ll tie your company-wide and department-level objectives to that strategy and regularly communicate key results to assess how the strategy is performing. If you do it from the outset, it compounds over time, and becomes a part of your company culture. Things can be muddled in the early stages of a team or organization.

Scale 314

Scale Sales Hiring Scaling Innovation 314

SaaStr

APRIL 5, 2020

And that’s leadership. I’ve seen incredible leadership across almost every CEO I work with closely. Leadership Rapidly Evolves and Changes. Personally, though, I can tell you in some ways it’s harder on Day 70, and you are probably somewhere around Day 20 of your “War Mode” journey.

Leadership 317

Leadership Travel Churn SaaS 317

SaaStr

MAY 19, 2022

Organize AMA sessions with the leadership. It’s the people working together who make a company, not just the leadership.”. As a small company, you can not compete with tech giants in terms of compensation alone. Culture: Culture doesn’t come from mottos and reminder emails, it comes from people.

Development Team Review 298

Development Team Review B2C Compensation Technical Review 298

SaaStr

FEBRUARY 22, 2022

Zoom’s culture is about delivering happiness in a caring and sustainable way, which stems from its core value of caring —for the company, customers, teammates, and community. However, a sales culture is different (but not independent) from the company culture.

Scale 278

Scale Sales Hiring Scaling Sales 278

SaaStr

OCTOBER 12, 2022

Your leadership team will focus on creating these systems with the goal-system-outcome framework, but it’s essential that as the company grows, the systems shift as well. Leadership Team: 18-month horizon. Rule #4: The Core Plans are Achieved Through Systems. Rule #5: Time Horizons and System Design. CEO: 36-month horizon.

Scaling 246

Scaling Leadership Startup Product Marketing 246

SaaStr

MAY 27, 2023

So, whether you’re hiring or you’re selling or you’re running a leadership meeting, a lot of the time you’re banking on your natural skills and experience to get you to a good result so you can move on to the next thing. Without a people-first approach, there was no way we could scale to become the company we wanted to be. Experiment.

Technical Review 242

Technical Review Leadership Company Culture Startup 242

SaaStr

APRIL 13, 2020

Only 8% of sales leadership planned to make related changes here. This doesn’t mean letting their loffice eases expire. It does mean cramming more folks into the same or even less space. The one exception seems to be sales teams. The boiler room remains a piece of the core sales toolkit, at least for now.

Finance 325

Finance Leadership Sales Company Culture 325

The Angel VC

NOVEMBER 18, 2017

I did that at my last startup, Pageflakes, and thought that besides saving the company some money it can also have a positive impact on the company culture if people know that the founder’s interests are 100% tied to the company’s success. Location The third factor that I’ve included is location.

Technical Review 279

Technical Review Compensation Company Culture Benchmarks 279

SaaStr

AUGUST 28, 2023

How To Create Values For Your Startup For purpose-driven founders, how you live and honor your values when building and running a unicorn is powerful, not only for your company culture but also for the success of your business. Founders can use the strategies that make sense for them to develop their own set of company values.

Company Culture 246

Company Culture Scaling Interviewing Startup 246

SaaStr

FEBRUARY 16, 2022

Create a healthy culture. This is why, fundamentally, you need to build a company culture of constant iteration. Those ideas might not always pan out, but it’s that underlying vitality that serves as the fertile soil for your company’s future success.

Underperforming Technical Team 290

Underperforming Technical Team Company Culture Customer Success Product Marketing 290

Andreessen Horowitz

MAY 20, 2022

This is an excerpt from ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success by Melissa Daimler (McGraw Hill, May 2022). The post How to Design (and Redesign) the Practices of Company Culture appeared first on Future.

Company Culture 70

Company Culture Strategy Leadership 70

Intercom, Inc.

OCTOBER 22, 2020

Nate agrees, believing that a great customer experience requires taking a holistic, strategic approach that encompasses a wide range of factors – from strategy and leadership to the voice of the customer, experience engineering, and employee experience. Strategy and leadership. Voice of the customer.

Leadership 218

Leadership Scaling AI Engineering 218

SaaStr

MARCH 11, 2022

It’s been more than two years since the pandemic interrupted our daily work life, and companies are taking stock and preparing for a return to the workplace.

Data 306

Data Leadership Development Technology 306

SaaStr

JANUARY 21, 2020

Now you can submit challenges and propose solutions and it will get looked at by myself and my entire leadership team. We take that team that senate team out once a quarter to dinner and they share all of the feedback in an aggregated way to my leadership team and we have two weeks to come back with proposed solutions.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

SaaStr

MARCH 30, 2022

Empathetic leadership is a foundational principle at Atlassian that has carried through to this day. This attitude is more important than ever as the workforce has grown to desire meaningful work, flexible work-life balance, and uplifting culture. Leading With Empathy.

Scale 278

Scale Sales Hiring Marketplace as a Service Construction 278

SaaStr

FEBRUARY 14, 2023

How IRL Drives Better Business IRL goes beyond company culture. Sourbron continues, “What we believe is that there needs to be an “in-real-life” strategy in any organization to create purpose-led experiences through moments that matter.”

Strategy 244

Strategy Revenue Company Culture Engagement 244

SaaStr

JUNE 21, 2023

Your values can inform and influence your company culture. Every company will have a different playbook because every startup is different. After five years, they finally refreshed their values and hired a consultant (see Lesson 6). The lesson — Don’t be afraid to change values. If something isn’t sitting right, change it.

Sales Recruiting 298

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 298

SaaStr

JUNE 14, 2023

We’ll explore key aspects such as building customer relationships based on trust and honest feedback, defining company culture amid rapid growth, and hiring strategies that prioritize team chemistry over expertise. And one of the most critical aspects to manage during this phase is your company culture.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246