TechEmpower SaaS

JULY 24, 2023

What are your key Startup Metrics ? What special data, content, APIs, etc., What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? Member Profiles What data is included? How does the application behave when location data is not available? Send messages?

Innovation 780

Innovation Development CTO Hire Technical Review 780

How To Buy Saas

DECEMBER 20, 2024

SaaS accounting is the process of recording, evaluating, and interpreting the financial data and information of your SaaS business to understand your overall financial health, growth momentum, and profitability, and make informed decisions about further steps. Here are some of the common key metrics that you should know: 1.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Clouded Judgement

DECEMBER 1, 2023

There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. A strong data foundation is critical for an effective AI strategy! This year, there was tons of experimentation.

AWS 299

AWS Cloud AI Search Cost optimization & reporting 299

Valuize Consulting

APRIL 4, 2025

Too often, organizations rely on intuition and high-level metrics. But in a data-rich environment, can we afford to leave actionable insights on the table? Beyond the Minute: Transforming CS Data into a Strategic Advantage Its crucial to understand that this isn’t about micromanaging every minute a CSM spends at work.

Scaling 52

Scaling Data Healthcare Cost optimization & reporting 52

SaaStr

AUGUST 17, 2024

To do that, you must: Align internally Understand your customer through data Maintain agility and adaptability We’re all consumers and like to be spoken to in a specific way. Even churned customers are a valuable data source. With data. #2: Supplement your data with anecdotal data. How do you do this at scale?

Scale 306

Scale Sales Hiring Sales Technical Review 306

SaaStr

JANUARY 12, 2023

around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Our mission at Vanta is to be a layer of trust on top of cloud services, to secure the internet, increase trust in software companies, and keep consumer data safe.

Payment Features 53

Payment Features Payment Services SaaS Payments Payments 53

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. A CFO is a strategic partner serving as a trusted advisor, arbiter of financial data, and guardian against fiscal blind spots. These metrics will vary by company, but can include elements such as the following: Sales Funnel.

Sales Hiring 49

Sales Hiring Acquisition Forecasting Outsourced Development 49

Intercom, Inc.

MAY 24, 2018

When used correctly, data can powerfully enrich sales and marketing efforts and help any business fuel growth. But all too often, companies fall into the trap of using partial or old data to drive major decisions. Companies commonly make the mistake of using expired or partial data from a small subset of users to justify big decisions.

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

Clouded Judgement

FEBRUARY 7, 2025

Generally you need to aggregate data from a number of places to “group.” Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

SaaStr

NOVEMBER 17, 2022

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 258

Banking Payment Features Venture Capital Subscription 258

User Pilot

SEPTEMBER 2, 2024

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. You will also learn how healthcare companies can improve their product metrics. In the report, we look into 6 metrics: New user activation rate.

Healthcare 105

Healthcare Benchmarks Metrics Onboarding 105

Stax

APRIL 3, 2025

The customer enters their payment details and the gateway securely transmits the data to the network. Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. Payment processor – Handles the technical aspects of the payment.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Payrix

JANUARY 10, 2025

You can use data-driven approaches to guide all this, to reduce the cognitive load on your merchants and your staff and really focus on what matters. Real-time feedback loops and data-driven optimizations are also transforming the onboarding experience. Transparent communication and a focus on reducing friction are crucial.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

User Pilot

MARCH 9, 2025

It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. Qualitative research Qualitative research focuses on collecting and analyzing non-numerical, descriptive data. Let’s explore each type in detail to see which is more suitable for your context.

SaaS 83

SaaS Social Media Interviewing Scale 83

Clouded Judgement

APRIL 4, 2024

Rubrik Overview From the S1 - “We are on a mission to secure the world’s data. Realizing that cyberattacks ultimately target data, we created Zero Trust Data Security to deliver cyber resilience so that organizations can secure their data across the cloud and recover from cyberattacks.

Benchmarks 120

Benchmarks Data Cybersecurity Cloud 120

SaaStr

JULY 12, 2024

Grafana Labs still has features and capabilities they hold back that appeal to large enterprises, such as things around security and compliance. They needed to build databases to store data, and that’s where the pain and money were. They’ve achieved that goal, but the balance is hard. Cloud was a big unlock for monetization.

Scale 284

Scale Scaling Sales Hiring Sales Recruiting 284

SaaStr

AUGUST 9, 2024

Do you want a system that automates playbooks, presents usage data to the team, or creates and tracks a health score? Instead, it was a cross-functional, data-driven, experimental team. Instead, it was a cross-functional, data-driven, experimental team. That team became the home of business intelligence and the data team.

Scale 284

Scale Sales Hiring Scaling Startup 284

Subscription Flow

OCTOBER 16, 2024

You no longer have to juggle with multiple spreadsheets to ensure data accuracy, or track payment schedules. Having data scattered across various platforms does not give you the complete picture of your finances, and may cost you some of your hard-earned revenue. Of course, having a billing software is important.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. What is data tracking?

Data 98

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 98

User Pilot

MAY 16, 2023

What are value metrics? We also examine a few examples of how companies use value metrics in their pricing strategy. TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. To identify your value metrics look at your product use cases. Why do they matter?

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

BetterCloud

JANUARY 3, 2025

Staying ahead of the game : Keeping up with the latest security threats and ensuring compliance. Mitigating vendor risks: Identifying and addressing potential security threats, data breaches, and compliance issues associated with each vendor. Keeping benchmarking data in your back pocket allows you to negotiate effectively.

Management 52

Management SaaS compliance Benchmarks 52

Blulogix

MARCH 12, 2025

How to Implement Usage-Based Pricing Successfully Leverage AI & Data Analytics for real-time consumption tracking. Manual invoicing is inefficient and error-prone; automation ensures accuracy and compliance with billing standards. Automate Billing & Invoicing to prevent revenue loss.

Payment Features 59

Payment Features AI Search B2B AI 59

Tom Tunguz

OCTOBER 8, 2018

Public market investors don’t use this metric today. Aside from compliance efforts, not much. They should be priced similarly, provided the metrics are similar. When acquirers consider an acquisition, they evaluate a comparable company data set, also called a comp sheet. It’s dynamic.

Software 170

Software Marketing Acquisition compliance 170

User Pilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? We also look at the challenges of data integration and best practices. TL;DR Customer data integration (CDI) is the process of collecting, organizing, transforming, and managing data from various sources in one place.

Data 98

Data Technical Review SaaS Software Review 98

User Pilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. Mixpanel is a great tool when you need excellent data visualization options from your sales funnel software. This helps derive precise insights from the analytical metrics you choose.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

User Pilot

APRIL 2, 2025

It’s built for product people who need clear insights without drowning in data. In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. That’s where Userpilot’s mobile analytics come in.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

SaaS Metrics

JULY 22, 2024

Curious about mastering SaaS security and compliance essentials? Discover how to safeguard your data and stay ahead of evolving threats and regulations. The post A Simple Guide to SaaS Security and Compliance first appeared on SaaS Metrics.

compliance 52

compliance SaaS Metrics Data 52

USIO

APRIL 22, 2024

Enhanced Security and Compliance: Security and compliance are non-negotiables for SaaS companies, and Usio prioritizes them by offering robust encryption and compliance with industry standards such as PCI Level 1 and DSS (the highest level of security possible.)

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

Stax

JANUARY 28, 2025

Enhanced securitytokenization and two-factor authentication reduces the risk of data breaches As we mentioned earlier, Click to Pay uses a data security approach called tokenization to protect sensitive financial data from malevolent actors. The original sensitive data is still secured and hidden in an external data bank.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

BetterCloud

MARCH 24, 2025

Is it dealing with customers, keeping projects on track, or trying to make sense of your data? Contract negotiation and vendor management: Carefully review the contract terms, including pricing, service level agreements (SLAs), and data security provisions. Getting clear on these pain points helps you find the right SaaS tools.

Management 52

Management Technical Review SaaS Cost optimization & reporting 52

User Pilot

OCTOBER 20, 2024

Leaderboards And there are leaderboards, which can be used to display employee performance based on specific metrics like completed tasks, training progress, or engagement levels during onboarding. Identify which strategies resonate most with users to optimize engagement and retention based on real data. Leaderboard example.

Onboarding 102

Onboarding Engagement Software Review Retention 102

User Pilot

JUNE 29, 2024

Greater data security. Security and compliance (consider building if your company handles sensitive data). How Userpilot can take your product analytics to the next level: Feature tags and custom events to enable you to understand user behavior and make data-driven decisions. Why should you buy a data analytics solution?

Technical Support 105

Technical Support compliance Scale User Experience 105

User Pilot

OCTOBER 20, 2024

Tools like Userpilot , for example, can help you automate data collection processes, welcome messages, account setup, in-app guidance, and more. ” This form of nurturing yields certain advantages: Consistent customer experience : Automation allows for tailored experiences based on individual customer data. The answer is a lot!

Onboarding 105

Onboarding Underperforming Technical Team Transportation Scale 105

Clouded Judgement

NOVEMBER 10, 2023

Hyperscalers (AWS, Azure, GCP as companies look for cloud GPUs who aren’t building out their own data centers) Infra (Data layer, orchestration, monitoring, ops, etc) Durable Applications We’ve clearly well underway of the first 3 layers monetizing. There are many limiters here - data security and compliance are big ones.

Cloud 190

Cloud Artificial Intelligence GCP(Google Cloud Platform) AI 190

SaaStr

JUNE 13, 2019

Today I’ve got a lot of data to share with you and I’m really excited because it’s really interesting. I write a blog at tomtunguz.com that focuses a lot of early stage start-ups and uses a lot of data in order to illuminate different topics. Can we get the slides on the presentation? Ready to go? Logo retention.

Scale 249

Scale Sales Hiring SMB Payment Services 249

FastSpring

APRIL 23, 2024

FastSpring includes global payment processing and recurring revenue management, of course, but the platform also takes care of the end-to-end checkout process, including optimization of your checkout flow, collecting and remitting sales tax and VAT, localization, fraud prevention, global compliance, and more. Revenue metrics and analytics.

Payment Methods 141

Payment Methods Payment Services Merchant Services Payment Solutions 141

Scytale

JULY 17, 2024

You’re not alone if staying on top of compliance feels like a full-time job. Enter compliance automation tools. These clever softwares can take the grunt work out of compliance, freeing you up for more strategic initiatives. And in this post, we’ll countdown the top 10 compliance automation tools for 2024.

compliance 52

compliance Government Cybersecurity Startup 52