SaaStr

OCTOBER 23, 2024

Jason starts with the meta-question we’ve been asking a lot of SaaS leaders lately ( Klaviyo , ZoomInfo ) — ‘are we in a downturn?’ The mobile phone user has the highest NPS as a BILL user because it’s super simple and easy, and the clerk does all the data entry, pulling everything in and managing it.

SMB 312

SMB Payment Services Payments Payment Methods 312

SaaStr

MARCH 18, 2025

Joselyn Goldfein , Managing Director at Zeta Venture Partners, which invests in AI and data infrastructure-focused startups from inception through seed stage And see everyone at 2025 SaaStr Annual, May 13-15 in SF Bay!! ” Weavi Founded in 2020, they anticipated the growing importance of unstructured data and embeddings.

Technical Review 184

Technical Review Artificial Intelligence AI Marketplace as a Service 184

USIO

JULY 1, 2024

In the competitive world of Software as a Service (SaaS), generating recurring revenue is essential for sustainable growth. Here are three ways SaaS organizations can create recurring revenue without spending a dime. By focusing on customer satisfaction and reducing churn, SaaS companies can maintain a steady revenue stream.

Payments 306

Payments SaaS Payments Payment Solutions Payment Services 306

SaaStr

DECEMBER 15, 2022

A-LIGN is a technology-enabled security and compliance partner that helps global organizations take a strategic approach to confidently mitigate cybersecurity risks. Captivate Talent connects revenue talent with disruptive SaaS companies. Subskribe is the adaptive CPQ, billing, and revenue platform for modern SaaS companies.

Cybersecurity 49

Cybersecurity Data compliance AI 49

USIO

MAY 9, 2025

Compliance-as-a-Service (aka Regulatory-as-a-Service, RaaS) Translation: Legal protection on autopilot. Essential for reconciliation, compliance, and transparency. Allows a single embedded finance infrastructure to securely support multiple clients, partners, or verticalseach with their own data and rules.

Payments 130

Payments Merchant Services Payment Services Finance 130

TechEmpower SaaS

MARCH 4, 2024

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

Blulogix

NOVEMBER 18, 2024

By BluLogix Team Revenue Recognition: Ensuring Compliance and Accuracy What is RevRec and how does it impact accurate reporting for compliance and financial integrity? Regulatory Compliance : Compliance with accounting standards is crucial to avoid legal issues and penalties.

Payment Services 52

Payment Services Payments compliance SaaS Payments 52

Scytale

DECEMBER 5, 2024

If you’re running a SaaS business that handles the personal data of California residents and are not actively addressing CCPA compliance, you’re missing a seriously big piece of the puzzle. If the thought of navigating compliance feels like an endless maze of legal jargon, you’re in luck.

compliance 52

compliance Technical Review Systems Review Software Review 52

Clouded Judgement

JANUARY 24, 2025

While cutting-edge language models have demonstrated remarkable capabilities, most are primarily trained on open internet data. In AI terminology, “generalizing” refers to a model’s ability to apply learned knowledge to new tasks or unseen data. This is what I’m calling “Enterprise AI.”

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

SaaStr

FEBRUARY 26, 2025

The 5 Key Things You Need to Know About Modern Go-To-Market Adam Gross, former CEO of Vimeo and Heroku and and veteran of Salesforce and Dropbox joined SaaStr Annual for a deep dive on the evolution of SaaS go-to-market strategies. What he shared was pure gold for any SaaS founder trying to navigate the complex world of GTM motions.

Enterprise readiness 141

Enterprise readiness Enterprise compliance Acquisition 141

Tom Tunguz

JANUARY 28, 2020

When we announced our investment in and partnership with Mattermost about a year ago , I wrote about a new architecture for SaaS. The idea behind the new architecture is split a SaaS app into code and the data. The SaaS company writes, updates, and maintains the code. And the customer manages the data.

VPCs (Virtual Private Cloud) 223

VPCs (Virtual Private Cloud) Cloud Enterprise Data 223

User Pilot

MARCH 9, 2025

What is customer research in SaaS? For SaaS companies, this “listening” can take many forms to learn how users interact with their product and uncover areas for improvement. For SaaS companies, this “listening” can take many forms to learn how users interact with their product and uncover areas for improvement.

SaaS 83

SaaS Social Media Interviewing Scale 83

Subscription Flow

OCTOBER 10, 2024

Some of the pitfalls that come with unplanned billing migration are faulty revenue reporting, data duplication, and customer churn. It does not support multiple payment gateways, and modern compliance standards. Growing businesses need to integrate with external systems such as CRM or accounting systems, to avoid data silos.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

Scytale

FEBRUARY 6, 2024

It’s data security and compliance. 73% of consumers are more concerned about their data privacy now than they were a few years ago. But the importance of data security and compliance is old news, and customers no longer prefer companies with robust security standards – they demand it.

compliance 111

compliance Technical Advisors Data SaaS 111

SaaStr

NOVEMBER 7, 2023

Within the next 12 months, Adam Seligman, VP of Generative Builders at AWS, believes there will be an inversion of SaaS. That many of the standard assumptions and ways of doing SaaS will change a lot. He believes we’re rapidly approaching that new world where anyone can build a great SaaS product. What does that mean?

Generative AI 299

Generative AI AWS Artificial Intelligence AI 299

SaaStr

FEBRUARY 16, 2023

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! A-LIGN is a technology-enabled security and compliance partner that helps global organizations take a strategic approach to confidently mitigate cybersecurity risks. Think of us as your automated security and compliance expert.

Cybersecurity 278

Cybersecurity Venture Capital compliance Cloud 278

Payrix

DECEMBER 18, 2024

Takeaway #2: Inflation and surcharging compliance Ella highlighted the rising importance of surcharging as a response to inflation and escalating operational costs. Ensuring compliance in surcharging practices is critical, as violations can lead to substantial fines.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

Scytale

OCTOBER 30, 2024

Well, if you haven’t, it’s best we dive in quickly (before non-compliance lands your business in some serious sh@#). Whether you’re a healthcare provider, a SaaS company in the healthcare space, or any other business dealing with Protected Health Information (PHI) , HIPAA compliance is non-negotiable.

Payment Services 52

Payment Services compliance Payment Solutions Payment Methods 52

Scytale

NOVEMBER 21, 2023

These companies come into contact with lots of sensitive data in one way or another and so, data security compliance has pretty much become a must in this digital and tech day and age. A careful compliance strategy is non-negotiable for SaaS businesses. However, successful compliance management doesn’t just happen.

compliance 96

compliance Technical Review SaaS Systems Review 96

SaaStr

JANUARY 24, 2022

SaaS accounting and finance has gotten pretty complicated, and the impacts of getting it wrong have gone up substantially. I’ve worked with numerous start-ups that used outsourced accounting services with zero SaaS experience, and these firms didn’t even recognize automatic upsells, additional seats, etc. Cash is king.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

Scytale

DECEMBER 3, 2024

When it comes to keeping your business secure and meeting regulatory requirements, two big concepts often pop up: penetration testing and compliance audits. Beyond compliance, it simply makes good business sense. What are Compliance Audits? Both are essential, but they’re not the same thing. Sounds intimidating, right?

compliance 52

compliance CTO Hire Technical Review Software Review 52

BetterCloud

JANUARY 3, 2025

SaaS has revolutionized how we work, but let’s be honest, managing all those subscriptions can feel like juggling flaming torches. This blog is your guide to conquering SaaS chaos. Whether you’re a seasoned sysadmin or just starting to dip your toes into the SaaS world, we’ve got you covered.

Management 52

Management SaaS compliance Benchmarks 52

USIO

MAY 16, 2024

Data Insights: Provides valuable transaction data that can be leveraged for business insights and optimization. Security: Look for PCI-DSS compliance and other security measures to protect sensitive data Support : Ensure the organization provides ongoing developer support and merchant support.

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

SaaStr

SEPTEMBER 28, 2023

In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion. That’s unheard of in other SaaS categories. This doesn’t include the compliance or security teams.

Enterprise readiness 289

Enterprise readiness Payment Solutions Enterprise Payments 289

BetterCloud

NOVEMBER 11, 2024

To reduce SaaS stack security risk, maintain effective governance and remain compliant, IT needs to effectively manage the SaaS stack and the SaaS user access permissions that come with it. Specifically, IT must actively control what users access which SaaS apps, as well as the files, groups, and data within them.

Management 52

Management SaaS compliance Government 52

SaaStr

JULY 20, 2021

Emerging Insurance Disruptors: Are they Really SaaS? Additionally, attendees will hear about what Square learned larger customers are looking for, and how single-job SaaS providers can better position themselves to move upmarket. 3 Ways Payments Drive Growth for SaaS Companies with Adyen’s SVP. with Notion Capital.

Payments 279

Payments Payment Services SaaS Payments Banking 279

BetterCloud

FEBRUARY 3, 2025

You realize you need a new tool to solve a problem so you quickly sign up for the leading, most relevant SaaS app. Youre not sure what youre paying for , which apps are even being used, and whether your data is secure. Thats where SaaS governance comes in. What is SaaS governance?

Government 52

Government Technical Review Systems Review Software Review 52

SaaStr

AUGUST 18, 2022

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Laika is an enterprise-ready compliance platform that lets growing companies compete on the same level as any large organization. With Quolum ‘s SaaS Card you only pay for SaaS that you use. appeared first on SaaStr.

Stax 55

Stax Payment Services Payment Solutions SaaS Payments 55

Subscription Flow

OCTOBER 22, 2024

But when it comes to Software-as-a-Service (SaaS) businesses, this statement stands even truer. So why is SaaS sales tax so challenging? The reason is, there doesn’t exist any single standardized system internationally to preside over SaaS sales tax. What is SaaS Sales Tax? Is SaaS taxable? What is Sales Tax?

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

TechEmpower SaaS

JULY 24, 2023

What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? Member Profiles What data is included? How does the application behave when location data is not available? Compliance What regulatory compliance do you need to support? Where’s the mystery?

Innovation 780

Innovation Development CTO Hire Technical Review 780

BetterCloud

MAY 9, 2025

After years of accelerated SaaS adoption, organizations have fallen victim to SaaS sprawl. Even with the average applications declining, SaaS sprawl still remains a concern. While SaaS sprawl isn’t new for IT teams, the landscape has dramatically shifted, particularly with the explosive emergence of AI.

Government 52

Government SaaS compliance AI 52

SaaStr

JANUARY 12, 2023

We’ll see 1,000+ of the best SaaS founders, execs, and VCs February 22-23 at SaaStr APAC 2023 ! Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Think of us as your automated security and compliance expert. Grab tickets here. .

Payment Features 55

Payment Features Payment Services SaaS Payments Payments 55

SaaStr

JANUARY 6, 2022

Sprinto helps SaaS companies become SOC-2 compliant, close enterprise deals, and pass vendor security assessments easily. use OneTrust to make trust a competitive differentiator, implementing central agile workflows across privacy, security, data governance, GRC, third-party risk, ethics and compliance, and ESG programs.

Government 278

Government compliance Enterprise Technology 278

BetterCloud

JANUARY 15, 2025

With both high complexity and large volume, data within SaaS apps can be difficult to protect. This is why security teams require SaaS security assessments. Get answers to these 7 key InfoSec questions when buying your next SaaS app. A rogue actor can penetrate a SaaS app using an outdated or insecure integration.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

SaaStr

APRIL 15, 2022

Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects. We’ll see 10,000 of the best SaaS founders, execs and VCs Sep 13-15 at 2022 SaaStrAnnual.com ! Grab tickets here.

Travel 262

Travel compliance Finance Engagement 262

How To Buy Saas

MAY 28, 2025

The SaaS landscape is rapidly embracing generative AI. For example, an orchestrator might take a user prompt, select the best model for that task, handle any context or data lookups, then merge the outputs before returning an answer. In data-driven apps, you often use retrieval-augmented generation (RAG).

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

SaaStr

NOVEMBER 24, 2020

Thanks to our partners and sponsors we have been able to take our events digitally – bringing together SaaS industry experts from across the world. Paddle is a leading revenue delivery platform for SaaS companies that powers rapid growth across acquisition, renewals and expansion – making it easy for companies to scale-up.

Scale 298

Scale Scaling Outsourced Development compliance 298