USIO

FEBRUARY 19, 2025

Fortunately, PayFac-as-a-Service (PFaaS) exists to save you from the $1M+ upfront cost, 12+ months of setup time, and the headaches that come with managing payments, compliance, and risk. If you have a team of engineers who love APIs and long nights debugging code, Payrix might be a good fit. Eventually.

PayFac as a Service 179

PayFac as a Service Merchant Services Payfac Payments 179

SaaStr

MARCH 16, 2021

Ops and engineering can feel like its easier to hide downtime and other issues from customers that weren’t online during the incidents. Make sure your customer success, support, product and engineering team assume every customer knows about every bit of downtime. Is your HIPAA compliance pretty barely there? Share it all.

Scale 295

Scale compliance Engineering Customer Success 295

SaaStr

JUNE 29, 2023

Many net-new purchases are for data security, compliance, risk management, and AI-powered tools. Compliance : The cost of GDPR compliance has totaled around $9B globally since its introduction. This means higher engineering costs for companies and, so, higher software prices. So, what’s driving these purchasing trends?

VP of Engineering 298

VP of Engineering Trends Cybersecurity Sales Hiring 298

SaaStr

JANUARY 17, 2024

Some of the biggest use cases for AI in the enterprise are across customer support, sales and marketing, and engineering — ie helping developers test code and troubleshoot issues. Salespeople, marketing, HR, and engineering all want the tech, so the CIO has become the focal point to bring a product in. Compliance matters.

AI 298

AI Enterprise Artificial Intelligence compliance 298

SaaStr

JULY 18, 2024

Not only do sales and Field CTOs need to trust each other, but you also need to have processes in place to ensure that information from sales and solutions engineers gets back to product. For landing customers, they’ll have solutions engineers who can call the Field CTO to support conversations.

CTO Coach 305

CTO Coach CTO Technical Review Customer Success 305

SaaStr

DECEMBER 15, 2022

A-LIGN is a technology-enabled security and compliance partner that helps global organizations take a strategic approach to confidently mitigate cybersecurity risks. Mozart Data’s all-in-one modern data platform empowers anyone to easily centralize, organize, and analyze their data without engineering resources.

Cybersecurity 49

Cybersecurity Data compliance AI 49

Tom Tunguz

OCTOBER 11, 2023

The first is the clear demand from customers seeking security & compliance features. Enabling an engineering team to ship 1 more product this year with productivity gains is worth hundreds of thousands of dollars. Atlassian sells Jira to engineers to help them manage their features & bugs.

Benchmarks 301

Benchmarks compliance Engineering Pricing 301

Tom Tunguz

SEPTEMBER 5, 2019

The product and engineering teams’ ability to quickly satisfy these demands limits progress. Over some time, product and engineering bevel and chamfer the product’s sharp edges. SOC2 compliance, single sign-on integration, auditing, deeper security, etc. And the ball is passed back to product and engineering.

VP of Engineering 279

VP of Engineering Startup Sales Hiring compliance 279

SaaStr

JUNE 22, 2023

Remote makes it easy to manage international payroll, benefits, taxes, stock options, and compliance in 50+ countries. Trustero aims to be the trust clearing house for SaaS businesses, replacing the need for a traditional approach to compliance through 3rd party consultancy.

Scale 244

Scale Banking compliance Forecasting 244

SaaStr

NOVEMBER 24, 2022

Insight Assurance is a professional services firm providing cybersecurity compliance, risk management, and tax services. ISO 27001 compliance services. Governance, risk and compliance consulting services. Zeni is the only startup bookkeeping solution engineered to power high velocity decision making. GDPR assessments.

Merchant Services 261

Merchant Services Cybersecurity compliance Finance 261

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. When a customer-first team gets stuck, they can support their customers through the product rather than opening all the tickets for engineering.

Underperforming Technical Team 288

Underperforming Technical Team Enterprise Scale Payments 288

SaaStr

DECEMBER 6, 2023

You just have to have a multi-product engine in most cases to keep growing. The financial reporting and compliance engine that just keeps scaling! Majority of Customers Now Multi-Solution / Multi-Product. This is the theme of so many leaders in SaaS as they cross $100-$200m ARR. And a few bonus learnings: #6.

compliance 304

compliance Engineering Scaling Enterprise 304

Tom Tunguz

JUNE 27, 2024

Because of their unpredictable nature & because few have expertise launching these systems, product managers, engineering leaders, & security teams are hesitant to launch both internal & external systems until they develop confidence in data security. Security is the second challenge. But no such standard exists for AI - yet.

AI 228

AI Outsourced Development compliance Innovation 228

Payrix

DECEMBER 18, 2024

Takeaway #2: Inflation and surcharging compliance Ella highlighted the rising importance of surcharging as a response to inflation and escalating operational costs. Ensuring compliance in surcharging practices is critical, as violations can lead to substantial fines.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

SaaStr

OCTOBER 6, 2022

DuploCloud offers an end-to-end DevOps software platform for dev teams that don’t have dedicated DevOps engineers and augments those that do. The platform automates the provisioning of your application to the cloud (AWS, GCP, Azure), integrating cloud ops, DevOps, and security/compliance with 24×7 monitoring and support.

GCP(Google Cloud Platform) 246

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 246

SaaStr

AUGUST 5, 2020

Also, the larger the company, the more they care about enterprise-level trust, security, compliance, and privacy. That’s why we’ve achieved ISV security certification, GDPR compliance, and SOC 2 compliance.”. With the background of our team, as you might expect, we have loads of expertise in this area.

compliance 245

compliance B2B Acquisition Cloud 245

SaaStr

AUGUST 9, 2021

Create a Sales Engine. You need to be strategic about the architecture of your sales cycle, and for that, you should create a powerful sales engine. Pipeline generation really serves as the fuel for the engine for the sales rep, especially when it gets to the enterprise. Enter your email below for the latest SaaStr updates.

Scale 299

Scale Sales Hiring Enterprise Sales 299

SaaStr

AUGUST 9, 2024

Customer success at Braze was a big umbrella, with onboarding, CSM, tech support, sales engineering, and more under it. The first stage within the CSM department at Braze was hiring leaders to lead sales engineering. They built an engineering team focused on automation and internal tooling and incubated several teams.

Scale 296

Scale Sales Hiring Scaling Startup 296

SaaStr

MARCH 19, 2021

We created a product that was simple to use for entrepreneurs who were juggling a thousand different priorities and didn’t have (and didn’t want) an expertise in regulation, compliance or sales tax. As we matured as a company, though, so did our product — and that caught the eye of larger customers. . What were their challenges?

Scale 290

Scale Business Finance compliance 290

SaaStr

JUNE 15, 2021

Jeff : Every company starts with you trying to figure out the utility you provide to your customer, which usually it’s not about, say, security and compliance and things like that because those things can block you from delivering utility from a customer, but you need to first figure out what utility you’re providing.

Scale 306

Scale Underperforming Technical Team Engineering Wireless 306

SaaStr

NOVEMBER 24, 2020

Join members of their solution engineering team on December 9 at 9 AM PST for a workshop on Stop Losing Customers : 5 Steps to Creating Customers for Life with Freshworks. . Working to automate security and compliance, starting with SOC 2 to protect customer data and build trust in internet businesses.

Scale 298

Scale Scaling Outsourced Development compliance 298

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Cyber security and compliance, it turns out, is in demand. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it.

Scale 211

Scale Software Review compliance Technical Review 211

SaaStr

APRIL 28, 2021

You’re now pulling engineers to answer security questionnaires, and you’ve just learned that getting a SOC 2 report will take 6-8 months to prepare for the audit, plus another 6-12 months to complete the audit itself. That is, until you’ve got a major enterprise deal close to the finish line.

Enterprise 284

Enterprise Software Review Azure GCP(Google Cloud Platform) 284

SaaStr

NOVEMBER 1, 2022

Example 2: Compliance and security norms change when you go to other geos. There was a consensus among CPOs we met that product leaders need to be close to the customer vs. engineering. Coordination with engineering teams is a relatively easier problem to solve. Scale brings new challenges. Bundling is real.

Scale 298

Scale Sales Hiring Underperforming Technical Team Cybersecurity 298

SaaStr

APRIL 14, 2020

We harp on dynamic deals so much because elite sellers are using this new definition to build well-oiled revenue engines. Leverage document templates to speed-up creation and increase brand compliance. We hypothesize that because buyers have more power than ever with search engines, review sites, influencers, and video content ?they

Technical Review 318

Technical Review Marketplace as a Service Construction Software Review 318

Tom Tunguz

NOVEMBER 21, 2023

No longer are they just post-analysis teams; they are now becoming software engineering teams that use data to build products. Title: The Evolution of Data Teams and Data Security Over the past few years, we’ve seen a significant change in the way data teams operate. This shift has brought with it a new reality for data security.

Government 207

Government compliance Software Engineering Engineering 207

SaaStr

JULY 1, 2024

Finally, compliance is going to be critical. Don’t let compliance stall deals. #4: Technical integrations and partnerships are almost as important as commercial ones, and you want to make sure your product and engineering team can support that. Evolve it and test it again. Let me see that report.”

Sales Hiring 305

Sales Hiring Scale SMB compliance 305

SaaStr

NOVEMBER 6, 2020

If you’re building an accounting application for healthcare — how many of your engineers will use it naturally on a daily basis? If you’re building say a HIPAA compliance app? It worked magic with engineers, who really heard the complaints. And I bet in SaaS, that’s even less likely in your case.

VP of Engineering 230

VP of Engineering Customer Support PayPal Healthcare 230

Stax

JULY 16, 2024

This is why PCI DSS compliance is critical. Compliance with PCI Data Security Standard regulations prevents shortcomings and vulnerabilities in payment processing, thereby reducing the risk of fraud, identity theft, and cyberattacks. security requirements are. In 2022, 31% of all payments were made using credit cards.

Payment Services 88

Payment Services Merchant Services Payment Methods compliance 88

Tom Tunguz

NOVEMBER 8, 2023

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. Meanwhile, regulation and compliance mean the governance burden only increases. Products have filled those needs by mapping each of the core functions and responsibilities in the dev movement data ops.

Artificial Intelligence 223

Artificial Intelligence Trends Data Software Review 223

Tom Tunguz

APRIL 6, 2023

Enterprise readiness will be an essential : ensuring buyers are safe from legal & compliance risks. Startups can integrate with a plug-in, build a prompt-tuning engine (a little model on top of a bigger model), or develop & train their own models. AI Depth : what level of technical sophistication to bring into the company?

Generative AI 222

Generative AI AI GCP(Google Cloud Platform) Startup 222

Audacix

AUGUST 10, 2021

There are many penetration tests available for web applications, but not all of them will help you pass your SOC 2 compliance audit. That's why you should partner with a penetration testing company that has helped other software companies achieve SOC 2 compliance.

compliance 98

compliance Consulting Mobile Software Engineering 98

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

NOVEMBER 7, 2023

It came up with things like the Animal Welfare Act, controlled substance compliance, USDA record keeping, disaster planning, and more. Sales Engineers The key to selling SaaS is a demo or test environment customized for the customer. Your SDRs, what do they do? Foundation models will do that. It’s the same as the coding stuff.

Generative AI 299

Generative AI AWS Artificial Intelligence AI 299

Tom Tunguz

MAY 15, 2023

This is my current mental model of when to choose a large or small model : When to choose a large model : time to ship is critical : many of these models are available via API, requiring formatted data as an index or vector database - which an engineer can achieve within a few hours for a working beta.

Artificial Intelligence 220

Artificial Intelligence AI Machine Learning Scale 220

Intercom, Inc.

OCTOBER 4, 2018

Why does SOC 2 compliance matter? The post Building on your trust: Announcing SOC 2 compliance appeared first on Inside Intercom. With this most recent audit, we are proud to say that we have successfully demonstrated a mature and reliable commitment to protecting our customer’s data.

compliance 91

compliance Innovation Cloud Data 91

SaaStr

FEBRUARY 25, 2020

That makes sales tax compliance easy to ignore… until it becomes a problem. . The first step to sales tax compliance is knowing if what you sell is even taxable. Its solution was to work with us here at TaxJar to stay current and automate sales tax compliance. But don’t worry, because TaxJar has your back. ” 4.

Merchant Services 207

Merchant Services Technical Review Scale Sales Hiring 207