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The Keys to Getting to $500M ARR In Just 7 Years with Attentive’s CEO

SaaStr

Everyone knew mobile commerce was exploding (from 15% in 2014 to 75% in 2024), but reaching customers on mobile was broken. Turn Your Customers Into Your Marketing Engine The second breakthrough was making customer success the core growth engine. CEO Amit Jhawar joined us at SaaStr Annual for a deep dive: 1.

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Approaching Half a Million Customers: How to Win in SMB with BILL CEO and Founder René Lacerte

SaaStr

A mobile phone is their dominant source of managing business activities. The mobile phone user has the highest NPS as a BILL user because it’s super simple and easy, and the clerk does all the data entry, pulling everything in and managing it. With SMBs, the smallest business is owner-operated.

SMB 312
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Your App Is Live—Now What? A Guide to Mobile User Acquisition

User Pilot

Finally, your SaaS mobile app is live! But is your mobile user acquisition strategy strong enough? I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. For example, Slacks mobile app allows you to balance your work with the desktop version.

Mobile 66
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7 Reasons to Choose Userpilot for Mobile Analytics

User Pilot

Let’s face it: understanding what your users are actually doing in your mobile app can be a real headache. That’s where Userpilot’s mobile analytics come in. Why choose Userpilot for mobile analytics? It’s built for product people who need clear insights without drowning in data.

Mobile 66
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Embedded Payments in 2024: A year in review for platforms | Episode 44

Payrix

Takeaway #2: Inflation and surcharging compliance Ella highlighted the rising importance of surcharging as a response to inflation and escalating operational costs. Ensuring compliance in surcharging practices is critical, as violations can lead to substantial fines.

Payments 130
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From Startup to $500M CARR: How Braze Scaled a Growth and CS Team

SaaStr

2011 focused on the mobile ecosystem, as the iPhone had been released four years prior and the app store two years after that. Customer success at Braze was a big umbrella, with onboarding, CSM, tech support, sales engineering, and more under it. During the IPO process, they had to look at things related to audit and compliance.

Scale 296
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We are 14 days away from SaaStr Scale – meet our sponsors!

SaaStr

Join members of their solution engineering team on December 9 at 9 AM PST for a workshop on Stop Losing Customers : 5 Steps to Creating Customers for Life with Freshworks. . Twilio is a world class cloud communications platform that serves as the building blocks to add messaging, voice, and video in your web and mobile applications.

Scale 298