SaaStr

AUGUST 17, 2024

Demographic, behavioral, and market insights are amazing, but you should also interview customers. How do you multi-thread internally or navigate the complexities of security and compliance? Technology is huge here, but it’s not where it ends. Technology can assist you but don’t live and die solely by the tech available to you.

Scale 306

Scale Sales Hiring Sales Technical Review 306

SaaStr

MAY 29, 2022

A complex environmental compliance app? 10 Great Questions to Ask a VP of Sales in an Interview. They know the buyer, the use case, etc. Especially in sales tools, because they live them every day. But can they sell a search API? A banking solution? Often not. How to Hire a Great VP of Sales If You Are Struggling a Bit.

Sales Hiring 286

Sales Hiring Sales Recruiting Startup Sales 286

FastSpring

SEPTEMBER 12, 2024

On this episode of Growth Stage, we interview Jay Jia, FastSpring Senior Account Executive, about his insights into: Tips on expanding a digital goods company in Asia. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video. | Jump to transcript. Jay Jia (10:20) Mm -hmm, for sure.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

SaaStr

DECEMBER 5, 2023

Salesforce Ventures interviewed several sales leaders in the space — Gong, Miro, Monday, Okta, and Wiz — to get an informed perspective on the challenges and lessons learned moving upmarket. Security — SOC 2 compliance is table stakes. It won’t be an overnight success, and you’ll likely experience failures.

Scale 260

Scale Enterprise readiness Enterprise compliance 260

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

Scale 211

Scale Software Review compliance Technical Review 211

Scytale

NOVEMBER 4, 2024

These criteria further highlight that every aspect of data is expertly managed to ensure complete protection and compliance. As SOC 3 reports are designed for public use and serve as excellent marketing tools, they offer a simplified, customer-centric overview of your organization’s security and compliance measures.

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

SaaStr

AUGUST 9, 2024

Determine the skills you want and how you’ll discover them in an interview. During the IPO process, they had to look at things related to audit and compliance. Think about what you want a CSM to be: technical, customer-facing, or have industry experience. Braze went public in November 2021. Garbage in and garbage out.

Scale 284

Scale Sales Hiring Scaling Startup 284

FastSpring

AUGUST 6, 2024

When working with a payment service provider directly, like Stripe, they’ll warn you of potential tax pitfalls and compliance obligations, but ultimately leave you to develop and implement your own global tax strategy, which can be overwhelming for small businesses. This interview was edited for length and clarity. RH: Correct.

Merchant Services 167

Merchant Services Payment Services Outsourcing Services SaaS Payments 167

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. So the time to implementation and compliance is much quicker now than it used to be.

AI 152

AI SMB Sales Hiring compliance 152

FastSpring

MARCH 3, 2023

I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe. One major difference between a DIY solution like Stripe and an MoR solution is support around compliance and risk. Global compliance, fraud, and risk management. Fred is a prior customer of FastSpring and now serves as an advisor.

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

Intercom, Inc.

MAY 4, 2018

She eventually became a compliance officer on a different team using many of the same skills. Get them involved in interviews and training for new hires; give them a chance to run meetings to hone their communication skills. I’ve also found I can help people test their aspirations against reality to make their goals more tangible.

Underperforming Technical Team 223

Underperforming Technical Team compliance Development Engineering 223

Scytale

NOVEMBER 14, 2023

As a business leader, ensuring your company’s compliance with privacy laws like the California Consumer Privacy Act (CCPA) is critical. The CCPA sets strict standards for data compliance , collection, storage, and sharing, to protect consumers’ personal information. Implementing CCPA compliance reduces this risk.

compliance 52

compliance Data Government Systems Review 52

Scytale

APRIL 9, 2024

What is SOC 2 Compliance? SOC 2 (Service Organization Controls 2) is a set of compliance requirements geared toward technology-based companies that use cloud-based storage of customer data. Compliance with SOC 2 standards is also crucial for customer retention. SOC 2 is both an audit procedure and criteria.

Technical Review 98

Technical Review Systems Review compliance Software Review 98

User Pilot

AUGUST 22, 2024

Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks. In-app survey created in Userpilot.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Neil Patel

SEPTEMBER 27, 2020

Interviews, document signing and management, note-taking, scheduling, and integration are some common differentiation points. Moreover, team collaboration for applicant evaluation, gathering feedback, and automating manual tasks like scheduling interviews and getting approvals is also possible. Prominent Features.

Software Review 144

Software Review Software Interviewing Scale 144

Neil Patel

SEPTEMBER 15, 2020

From hiring to onboarding, employee scheduling, and HR compliance, there are dozens of responsibilities being juggled. The software makes it easier for you to find top-level talent, qualify them, schedule interviews, and onboard new hires. Human resources can be a tough department to manage. Payroll Software. Why BerniePortal?

Software Review 129

Software Review Software Systems Review compliance 129

FastSpring

MARCH 15, 2021

Send out customer surveys and conduct customer interviews to see if they would be interested in a subscription. Forgetting Tax Compliance. Tax law and compliance are complicated. Once you’re ready to make the shift, follow the steps below to ensure the smoothest transition possible: 1. Get Your customers’ perspective.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

Trint

JANUARY 28, 2021

When transcribing recordings of confidential meetings like interviews with customers or potential employees, you need to know the software will protect your sensitive data in line with data protection laws. And how do you know which software platforms are up to the task of keeping that data safe? Secure transcription software you can trust?

Outsourcing Services 130

Outsourcing Services Data Artificial Intelligence Scale 130

Natalia Luneva

JUNE 2, 2021

I interviewed 10 SaaS companies asking them: Why they use event marketing in their strategy; . Virtual summits can work even in a complex industry such as compliance and regulations. . #1 Video marketing has developed into event marketing and now encompasses a much broader scope of content formats.

Scale 105

Scale SaaS compliance Education 105

User Pilot

NOVEMBER 30, 2023

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Interview existing customers Another good way to identify emerging market gaps is by interviewing your customers. Spotting market gaps: interview invite.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Sales Hacker

DECEMBER 18, 2019

Many smallers vendors don’t have the right compliance or security features in place to support a full enterprise roll-out. The post 6 Sales Tech Trends to Watch in 2020 (Based on Interviews with 250+ Vendors) appeared first on Sales Hacker. This is still likely to be a slow-moving process, though. Features are easy to copy.

Artificial Intelligence 53

Artificial Intelligence Interviewing Trends Sales 53

Scytale

MARCH 19, 2024

A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm. The SOC 2 Bible Everything you need to know about compliance Download the Whitepaper Why Do Companies Need Third-Party Audits?

Payment Services 52

Payment Services Payment Solutions Payments SaaS Payments 52

Valuize Consulting

JULY 15, 2021

My first job ever was at Canadian Tire while I was in high school but my first official job in product ownership was with a global compliance company. The post Accelerating Value From Customer Success Technology: An Interview With Jason Bouros appeared first on Valuize. How did you get started as a Product Owner? “My

Technology 52

Technology Customer Success Interviewing Scale 52

Andreessen Horowitz

APRIL 29, 2024

For this article, we interviewed multiple lenders to glean their guidance and insights. Credit Agreement and Funding Mechanics The credit agreement, that lengthy document dedicated to formalizing your credit arrangement with the lender, outlines many of the key terms and ratios necessary for compliance.

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

SaaStr

NOVEMBER 25, 2020

This interview was part of Splash’s Boom , a video series about the innovation explosion in events and the tech stack. Secureframe helps startups get and maintain SOC 2 compliance in as little as two weeks. Secureframe helps startups get and maintain SOC 2 compliance in as little as two weeks. That’s outgrow.co

Technical Review 133

Technical Review Software Review compliance Cloud 133

Neil Patel

SEPTEMBER 11, 2020

Plus, you get access to a wide variety of features, including: Automatic tax calculations Built-in time tracking capabilities Health insurance, 401(k), PTO, workers’ comp, and more Compliance with I-9’s, W-2s, and 1099s Employee self-service onboarding and dashboards Next-day direct deposits (on specific plans). And the best part?

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Intercom, Inc.

DECEMBER 2, 2021

If you are a regular listener, you’ll know that we interview makers and doers from the worlds of product management, design, startups, and marketing. That is one of the reasons why compliance by design is so important. What follows is a lightly edited transcript of the episode. I’m Liam Geraghty.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Mucker Capital

OCTOBER 22, 2018

Whether it’s cyberattacks that can take a network down, or compliance regulations where if you’re not in compliance you can get fined millions of dollars, or SOX (Sarbanes-Oxley Act), which if you’re not in compliance with you could have risks to your financials. Kim: It’s really for any for any type of audit.

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

ChurnZero

JULY 22, 2022

Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I recommend you interview customers. I’m going to interview their customers to find out what they did to get off that legacy system so we can bake that into the customer journey.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

User Pilot

MAY 16, 2023

User surveys and interviews are the most direct ways of finding out what users value most about the product. Conduct surveys/interviews to determine where customers perceive value User interviews and surveys are the most direct way to identify your value metrics. You can filter the results by segments for a granular view.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

Intercom, Inc.

DECEMBER 21, 2021

Listen to the rest of the interview here. Listen to the rest of the interview here. Listen to the rest of the interview here. Listen to the rest of the interview here. Listen to the rest of the interview here. Listen to the rest of the interview here. What’s the sequence? And ultimately solve it.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Scytale

MARCH 24, 2024

Hmmm…that might sound paradoxical but we’ve seen way too many businesses attempt to rush through the compliance process and suffer the consequences: delays, high costs and unsuccessful audits. Interviews: Auditors will interview key personnel and perform walkthroughs to confirm that controls are implemented properly.

Technical Review 52

Technical Review compliance Systems Review Software Review 52

User Pilot

AUGUST 27, 2024

Comprehensive data security : Enterprise-grade data protection and compliance. 1-on-1 interviews : Hotjar allows you to perform market research by interviewing participants from any part of the world. Pricing Glassbox offers custom pricing tailored to enterprise needs, generally on the higher end of the pricing spectrum.

AI 105

AI Enterprise Pricing Engagement 105

Scytale

MAY 14, 2024

Here’s what you need to know about ISO 27001 compliance , your ISO 27001 report and how to start the prep process. ISO 27001 compliance can feel daunting, especially when you’re unsure where to start. The ISO 27001 Bible Everything you need to know about compliance! For starters, let’s go back to basics.

Systems Review 52

Systems Review compliance Interviewing Data 52

Intello

MARCH 6, 2019

I learned a ton about the people of Intello during the interview process. The interview process gave me an immediate sense of how fantastic the team is. It seemed like every time I was about to receive an offer, I received an email regarding next steps in the hiring process. Enter Intello.

Sales Hiring 62

Sales Hiring Technical Review Scale compliance 62

Chart Mogul

JANUARY 9, 2025

Larger ticket values may require navigating complex procurement processes to include security and compliance checks, therefore prolonging the SaaS sales cycle. Following a structured recruitment process, will help you make an objective decision and avoid the feeling of being sold to during an interview.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

User Pilot

SEPTEMBER 2, 2024

The compliance rules, for example, regarding patient data security, add friction to the user journey, which has an impact on their activation. You can do it by asking them follow-up questions in the NPS survey and interviewing the detractors. What could be the cause? We believe it has to do with healthcare regulations.

Healthcare 105

Healthcare Benchmarks Metrics Onboarding 105