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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. If you’re a senior engineer and want to further your career, what skills should you develop? Will Larson: I would love to.

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Top CISOs to Follow in 2024: Germany Edition

Scytale

CISOs face a challenging landscape with emerging technologies, security and privacy compliance, and an increasing number of cyberattacks targeting businesses. This includes compliance with regulations like the GDPR. The CISO coordinates with technical teams to contain breaches and prevent future attacks.

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Top CISOs to Follow in 2024: Germany Edition

Scytale

CISOs face a challenging landscape with emerging technologies, security and privacy compliance, and an increasing number of cyberattacks targeting businesses. This includes compliance with regulations like the GDPR. The CISO coordinates with technical teams to contain breaches and prevent future attacks.

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The Ultimate SOC 2 Checklist for SaaS Companies 

Scytale

While it may appear daunting, navigating this compliance doesn’t need to be a complex endeavor. We’ve formulated a straightforward SOC 2 requirements checklist to assist you in initiating your path towards SOC 2 compliance. The SOC 2 Bible Everything you need to know about compliance! DOWNLOAD THE WHITEPAPER 2.

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Q&A recap: Driving customers to value during onboarding, at scale

ChurnZero

Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I get more contacts and we address it immediately, so that’s risk management as well. I have two handoffs.

Scale 98
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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

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3 Unusual Drivers of Early-Stage Growth

OpenView Labs

I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically. The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months.

Scale 84