Remove compliance Remove Leadership Remove Trends
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Mastering Partner Marketing: What NOT to Do and How to Excel with Drata CMO Sydney Sloan

SaaStr

So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat. There are usually 10-12 segments, so it’s a great alignment exercise with leadership. The biggest trend hitting this industry is the impact of AI and how it relates to risk.

AWS 285
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Five clear signs your customer success technology needs an upgrade.

ChurnZero

ChurnZeros latest Customer Success Leadership Study found that technology adoption shifts depending on company size by revenue. According to the 2024 Leadership Study, only 21% of participants had incorporated AI (despite 87% indicating they are using or plan to use it in their work).

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ChurnZero’s 10 Customer Success Leaders to Watch in 2022

ChurnZero

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. I am pleased to see her take on an expanded leadership position of Chief Customer Officer.

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GDPR: The Good, the Bad, and the Grey

Sales Hacker

The General Data Privacy Regulation (GDPR) was a key component that was highlighted in Sales Hacker’s sales trends and predictions for 2018. However, on May 25th this year, doing so will likely put you out of compliance with the GDPR. Before we begin, let’s set a few things straight. Unfortunately not. OK, so what?

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8 Tough Lessons from Closing 12,000 Customers at WebPT (Video + Transcript)

SaaStr

Some compliance factors had added fuel to our fire in terms of more people wanting to adopt. It included this thought leadership, hey we need to put this out there because in general, physical therapists are not recognized for their expertise in the greater health care industry landscape. We started building in 2006.

Scale 187
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PODCAST 148: Lessons Field Sales Can Learn From Inside Sales with Kristin Twining

Sales Hacker

She spent most of her career at Hewlett Packard Enterprise where she started off as an individual contributor, then moving into leadership, and ultimately running the inside sales organization at FireMon. What’s your perspective on this trend and what inside sales can teach us over the long term?

Sales 131
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Smart SaaS budgeting: Refine your spend strategy for 2025

BetterCloud

This can quickly not only inflate your SaaS budget, but also introduce significant security and compliance risks. Check for SOC 2, ISO 27001, and other relevant security and compliance certifications. Therefore, shadow AI is just another thing to keep in mind when taking inventory of your tech stack.