Stax

SEPTEMBER 17, 2024

In the new, digital era of payment management and shopping, protecting customer data is a top priority. TL;DR PCI compliance is essential because it helps prevent data breaches, ultimately cultivating customer trust. What is PCI Compliance? Why Is PCI Compliance So Important? So how can your business stay PCI compliant?

Payment Services 88

Payment Services Merchant Services Payment Methods compliance 88

SaaStr

NOVEMBER 7, 2023

The good news is you have a big backlog, and the bad news is you have a big backlog. Adam came up with the wildest idea he could think of for an app and used Anthropc, a large language model company, to help develop the idea. All these developers will have agents to help them write faster and faster. What’s the data model?

Generative AI 244

Generative AI AWS Artificial Intelligence AI 244

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Scale 211

Scale Software Review compliance Technical Review 211

Stax

JANUARY 8, 2024

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. They must also ensure that sub-merchants are compliant with the regulations set by card companies, e.g. PCI compliance.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. It can be used for the entire building process at engineering and even product management.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Scytale

OCTOBER 17, 2023

Have you ever felt overwhelmed by the compliance requirements of running a startup? As a startup founder trying to build your new organization from the ground up there’s a ton to do – And one of the commitments is keeping security compliance regulations and industry standards, and all that red tape! You’re not alone.

compliance 59

compliance Systems Review Development Team Review Startup 59

Audacix

APRIL 3, 2023

Table Of Contents The strangest reality of application security in the age of "shift left" is the poor understanding of DAST tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. Github) and your preferred CICD pipeline orchestration tool (eg.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

SaaStr

MARCH 8, 2019

We had a hell of a time implementing, because we had to put in a concept management system, put in a blog, hire an SEO guru, hire a social media, blah, blah, blah, and then build the CRM. Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something. They want to discount.

Scale 46

Scale Sales Hiring Underperforming Technical Team Social Media 46

User Pilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Customer Success 95

Customer Success Software Management SaaS 95

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Bad news from left field There was a change in company direction. It happens.

Technical Review 95

Technical Review Development Team Review Underperforming Technical Team Systems Review 95

Scytale

JUNE 12, 2024

Although the evolving tech landscape can yield unprecedented opportunities, it presents formidable challenges, especially regarding security compliance. Organizations and regulators are now forced to rethink their attitudes towards innovative (albeit risky) solutions to many of the gaps in traditional compliance processes.

compliance 52

compliance Technology Artificial Intelligence Blockchain 52

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review 89

Software Review Underperforming Technical Team Systems Review Technical Review 89

Subscription Flow

OCTOBER 2, 2024

Operational Weaknesses The biggest cause of revenue leakage is the operational inefficiencies which occur behind transaction processes. Manual weaknesses can entail something as basic as putting an incorrect total amount on a customer’s invoice. Following are the seven common factors behind revenue leakage: 1.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Audacix

SEPTEMBER 14, 2022

Remember, ISO 27001 accreditation along with GDPR compliance and other such certifications, is considered an international standard for proving that your business objectives align with the security requirements of interested parties, eg. ISO 27001 Preparation Costs Implementing ISO 27001 management can be lengthy and expensive.

Cybersecurity 95

Cybersecurity Underperforming Technical Team SaaS Systems Review 95

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 159

Scale Payment Services Payment Methods Scaling 159

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. Management and Operations. Sales Manager Survival Guide. The 5 Dysfunctions of a Team. Sales Management. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Simplified.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

User Pilot

NOVEMBER 29, 2024

Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Improve collaboration and break down data silos by sharing session insights directly with your UX, development, or support colleagues. Fullstory session replay. Fullstory session replay viewing controls.

Underperforming Technical Team 88

Underperforming Technical Team compliance Software Review AI 88

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Intercom, Inc.

MAY 24, 2018

This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release. Give us a feel for your career to date: what brought you to Clearbit, and what’s the mission of your team there? We provide data for modern sales and marketing teams across all the products they already use.

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 157

Underperforming Technical Team Sales Hiring SMB compliance 157

FastSpring

MAY 20, 2024

As the VP and General Manager of the Stardock Software division, Brad led his team through this process and has learned some valuable lessons about doing it as strategically and easily as possible. Integrating customer-facing subscription management tools on your own site. Start small with an incremental approach.

Payments 123

Payments SaaS Payments Merchant Services Payment Solutions 123

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. As such, they can face less competition because of the high barrier of entry that comes with developing specialist SaaS products.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I get more contacts and we address it immediately, so that’s risk management as well. I have two handoffs.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

FastSpring

JANUARY 31, 2023

payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Table of Contents What areas of the payment lifecycle will you be able to manage and what other software will you need for a complete payment solution? More on this later.)

Payment Services 112

Payment Services Payment Methods Merchant Services Software Review 112

Scytale

SEPTEMBER 4, 2023

SOC 2 automation doesn’t simply make SOC 2 compliance easier , for many companies it makes compliance possible. After all, SOC 2 compliance is great to have but often a struggle to achieve. SOC 2 compliance automation is not just a convenience; for many companies, it’s a lifeline to achieving compliance.

compliance 52

compliance Software Underperforming Technical Team Technology 52

Blulogix

NOVEMBER 20, 2024

By BluLogix Team Best Practices for Revenue Management What are the best practices for effective revenue management to support growth and profitability? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.

Revenue 52

Revenue Management Underperforming Technical Team compliance 52

Frontegg

APRIL 5, 2021

Authentication processes are put in user management systems to verify the identity of a user so that the system is sure that the user logging in will have access to the data that concerns them only. Two-factor authentication gives developers the freedom to implement a variety of options to act as a second layer of security. 2FA or MFA?

Artificial Intelligence 96

Artificial Intelligence Underperforming Technical Team Systems Review Banking 96

Sales Hacker

FEBRUARY 16, 2021

Sam Jacobs: This week, we’ve got another great episode for you with Kristin Twining , VP of business development and inside sales for FireMon. We talk about lessons field sales can learn from inside sales and about how to manage a career and a family. Your title is VP of business development and inside sales.

Sales 109

Sales Underperforming Technical Team Travel Development 109

Scytale

NOVEMBER 4, 2024

These criteria further highlight that every aspect of data is expertly managed to ensure complete protection and compliance. As SOC 3 reports are designed for public use and serve as excellent marketing tools, they offer a simplified, customer-centric overview of your organization’s security and compliance measures.

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

yoursales

JUNE 1, 2023

This article is part of the series where we identify the top 5 problems sales leaders want Customer Relationship Management (CRM) systems to solve, what those problems really are, and the value of solving them. Analyzing real-life customer interactions helps identify both the strengths and weaknesses of sales reps.

Communication 82

Communication Underperforming Technical Team Sales compliance 82

User Pilot

NOVEMBER 30, 2023

How do product managers identify market gaps? A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Let’s get into it!

Underperforming Technical Team 83

Underperforming Technical Team Marketing Market Research Outsourced Development 83

SaaSOptics

MAY 2, 2022

In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. On the other hand, PLG companies are introducing sales teams and processes to deal with being pulled upmarket as their existing customers grow. .

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

User Pilot

AUGUST 22, 2024

Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator. Wealth management firms can use it to help users open their accounts or set up security features. It also reduces the strain on the customer support team.

Payment Services 94

Payment Services SaaS Payments Onboarding Payment Solutions 94

SaaStr

MAY 27, 2020

Mark Suster | Managing Partner @ Upfront Ventures. They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be. They’ve realized, Hey, we can work effectively as a distributed team. FULL TRANSCRIPT BELOW.

Technical Review 201

Technical Review Payment Services Payment Methods Development Team Review 201

How To Buy Saas

JULY 22, 2024

Developing a high-quality patient portal has become necessary for healthcare providers seeking to improve patient engagement, satisfaction, and outcomes through enhanced transparency, access, communication, and self-management tools. Key questions to ask: What portal features and content add the most value for managing your health?

Healthcare 40

Healthcare Underperforming Technical Team Payment Services Payment Methods 40

Audacix

OCTOBER 19, 2023

Securing your applications, organization's cloud posture and networks will require strategic planning and investing in vulnerability management. Vulnerability management is a crucial aspect of cyber security that empowers organizations to safeguard their applications and cloud infrastructure. What is Vulnerability Management?

Underperforming Technical Team 40

Underperforming Technical Team Enterprise Software Management 40