Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

SaaStr

JANUARY 12, 2023

around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Our mission at Vanta is to be a layer of trust on top of cloud services, to secure the internet, increase trust in software companies, and keep consumer data safe.

Payment Features 55

Payment Features Payment Services SaaS Payments Payments 55

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. The unlock here of “group + triage + agent” will be the backbone for the next wave of software. Not the best start to cloud software earnings season! Follow along to stay up to date! The list goes on. There are so many others.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

SaaStr

DECEMBER 2, 2021

They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. They handle global payroll, taxes, compliance, and benefits — so startups can focus on work that matters. Panther helps remote startups hire anyone, anywhere, in just a click. No matter where they live.

Payment Features 262

Payment Features Payment Services Payments Sales Hiring 262

SaaStr

DECEMBER 3, 2024

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems Peter Gassner has established himself as a significant figure in enterprise software, particularly through his leadership at Veeva Systems. Instead of building generic enterprise software, he went all-in on life sciences. Classic vertical SaaS expansion.

SaaS 264

SaaS Leadership Cloud Enterprise 264

SaaStr

JULY 12, 2024

Plus, some of the best software in the world was being created by geographically distributed teams working in an async manner. Their goal was to build really popular open-source software and a community, yet the goals of open source vs commercial ambitions are in stark contrast. Back then, remote first was a recruiting advantage.

Scale 297

Scale Scaling Sales Hiring Sales Recruiting 297

Neil Patel

DECEMBER 22, 2020

Call recording software is a useful tool for businesses and individual users alike. From quality assurance to employee training, compliance, record-keeping, dispute resolution, and more, there are dozens of reasons why organizations can benefit from recording calls. The Top 6 Options For Call Recording Software. Smartphone Apps.

Software Review 141

Software Review Software Scale compliance 141

Payrix

JULY 17, 2024

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. Embedding payment processing capabilities directly into a platform, however, grants software companies greater control over the payment experience.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

SaaStr

JANUARY 20, 2022

Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. For the Executives, we deliver the deep analytics, metric and reports to provide a comprehensive view of the health of their SaaS business. Our clients love to use our solution.

DevOps as a Service 246

DevOps as a Service AI Search Cloud compliance 246

SaaStr

JULY 26, 2022

Customers don’t expect as much in terms of security, compliance, etc. SMBs don’t really budget for much, so if the business goes down, software purchases often go down very quickly too. Be very careful about your CAC and other spend metrics if your NRR is less than 100%. Customers often can deploy on their own.

SMB 363

SMB Churn Payment Services SaaS 363

Neil Patel

NOVEMBER 29, 2020

Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Modern call center software is all you need to get up and running. The Top 5 Options For Call Center Software. How to Choose The Best Call Center Software For You. End of story. Calling Capabilities.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

SaaStr

NOVEMBER 25, 2022

The main driver behind this success is that from day one, Atlassian took a product-led self-service approach to enterprise software. When you buy one Atlassian product and have your compliance requirements checked, you automatically get all the other product compliance requirements.

Scale 264

Scale Scaling Marketplace as a Service Entrepreneurship 264

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. With many payment processors, you’ll need additional software to manage complex recurring payments, taxes, chargebacks, dunning, and more. 3 Subscription Management Software.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. Wave: Invoicing and Accounting Software for Small Businesses. This means we take the lead on legal compliance, collecting and remitting consumption tax, chargebacks, and more.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

Neil Patel

SEPTEMBER 27, 2020

An applicant tracking software , also known as ATS software, can help businesses reach a wider pool of qualified applicants as well as manage data from various sources – all at a single platform. This software is used by departments and hiring managers to carry out internal hiring. ATS Software Type.

Software Review 144

Software Review Software Interviewing Scale 144

Tom Tunguz

JUNE 19, 2019

We believe that open source applications will be an important part of the future of software because of their security, lower costs of customer acquisition and the flexibility they offer customers. They both share the same vision of open source application software changing the enterprise landscape.

compliance 205

compliance Acquisition Enterprise Scaling 205

User Pilot

SEPTEMBER 2, 2024

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. You will also learn how healthcare companies can improve their product metrics. In the report, we look into 6 metrics: New user activation rate.

Healthcare 105

Healthcare Benchmarks Metrics Onboarding 105

BetterCloud

JANUARY 3, 2025

SaaS vendor management is the comprehensive process of overseeing and managing relationships with third-party software vendors that provide cloud-based services to your organization. Think of it like being the quarterback of your companys software. Define buying process Say goodbye to rogue software purchases!

Management 52

Management SaaS compliance Benchmarks 52

FastSpring

JANUARY 27, 2022

Use the wealth of data you have on your customers to analyze your churn metrics. Note: Our SaaS billing software can support all common SaaS subscription billing models. In general, from our internal data on this issue, it seems that software that is more “use every day”-type software converts better without requiring a credit card.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

User Pilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Customer Success 105

Customer Success Software Management SaaS 105

Stax

APRIL 3, 2025

Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Just like self-hosted gateways, merchants using API-based solutions are responsible for security.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Scytale

AUGUST 13, 2024

That’s why achieving ISO 27001 compliance has become a top priority for organizations serious about safeguarding their information assets. As the demand for robust security frameworks grows, so does the need for efficient software tools to manage the complexities of ISO 27001.In What is ISO 27001 Software?

compliance 52

compliance Software Government Management 52

Scytale

AUGUST 13, 2024

That’s why achieving ISO 27001 compliance has become a top priority for organizations serious about safeguarding their information assets. As the demand for robust security frameworks grows, so does the need for efficient software tools to manage the complexities of ISO 27001.In What is ISO 27001 Software?

compliance 52

compliance Software Government Management 52

Stax

JUNE 18, 2024

This could be a subscription box, a SaaS (Software as a Service) product, or even just a streaming platform like Netflix. In this blog, we’re exploring how subscription management software works: The benefits, features, and what to look for in a best-in-class solution.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

User Pilot

MAY 16, 2023

What are value metrics? We also examine a few examples of how companies use value metrics in their pricing strategy. TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. To identify your value metrics look at your product use cases. Why do they matter?

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

Andreessen Horowitz

OCTOBER 16, 2023

Selling into financial institutions (FIs) has long been the end goal for many software-oriented fintech businesses. However, a fear of long sales cycles, heavy compliance requirements, and opaque organizational structures preclude many early stage founders from pursuing this go-to-market channel.

Scale 112

Scale Software Sales Generative AI 112

Neil Patel

DECEMBER 21, 2020

Work order software has streamlined the way businesses across all industries that manage facilities and maintenance departments. With work order software, all tasks can be managed electronically within a single tool. Companies can also use work order software to schedule preventative maintenance regularly. Cost Tracking.

Software Review 109

Software Review Software Mobile Scale 109

SaaStr

AUGUST 9, 2024

Hiring for Customer Success When Braze was looking for their first customer success hires, you couldn’t find a CSM with seven years of experience in software because those people didn’t exist yet. During the IPO process, they had to look at things related to audit and compliance. Braze went public in November 2021.

Scale 296

Scale Sales Hiring Scaling Startup 296

Clouded Judgement

MARCH 22, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now ARR (Annual Recurring Revenue) vs ERR (Experimental Runrate Revenue) ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. Why do software companies get “credit” simply for revenue?

AI 190

AI Cloud Revenue Technical Advisors 190

FastSpring

APRIL 23, 2024

FastSpring is an experienced merchant of record that provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Revenue metrics and analytics. Third-party integrations for recurring billing software, accounting, and more.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

USIO

APRIL 22, 2024

After swiftly transitioning to Usio payments within 1-2 days, they not only increased revenue but also provided their software users with easy payment options backed by highest level security (PCI Level 1). Previously, they used Stripe who did not offer revenue share.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

Subscription Flow

MAY 7, 2024

Now, let us take a quick overview of other factors that have contributed to changes in what businesses now demand from their billing management software: 1. And similar to Stripe, Paddle also is able to sufficiently handle all the tax compliances in these places in addition to any other local laws.

Payment Solutions 104

Payment Solutions Software Review Payment Services SaaS Payments 104

FastSpring

MARCH 3, 2023

FastSpring: Subscription Management, Payment Processing, and Much More for SaaS Companies FastSpring offers several options for subscription management (which we discuss below) , however, it’s more than just a subscription management platform — we’re the Merchant of Record (MoR) for software companies. Sales tax, VAT, and GST compliance (i.e.,

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Clouded Judgement

NOVEMBER 10, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. There are many limiters here - data security and compliance are big ones. Datadog Gives Software the All Clear? This week software stocks shot up on Tuesday, largely a result of Datadog’s quarterly earnings. So what happened?

Cloud 190

Cloud Artificial Intelligence GCP(Google Cloud Platform) AI 190

User Pilot

AUGUST 18, 2024

Trying to optimize these deliverables without using click tracker software is a gamble—you end up guessing what works and what doesn’t. TL;DR Click tracking software records and visualizes user interactions, such as clicks, scrolls, or screen taps on a website, app, or email. Try Userpilot. Get a demo. Heatmapping tools.

Software Review 102

Software Review Software Scale User Experience 102

User Pilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Leaderboards And there are leaderboards, which can be used to display employee performance based on specific metrics like completed tasks, training progress, or engagement levels during onboarding.

Onboarding 102

Onboarding Engagement Software Review Retention 102