SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. Many net-new purchases are for data security, compliance, risk management, and AI-powered tools. Why are SaaS Prices Increasing? SaaS buying has changed.

VP of Engineering 298

VP of Engineering Trends Cybersecurity Sales Hiring 298

Blulogix

DECEMBER 27, 2024

By Inga Broerman Overcoming Revenue Leakage with Smarter Billing Practices Revenue leakage is one of the most insidious challenges subscription-based businesses face. Whether through pricing errors, missed renewals, or incomplete billing processes, these small inefficiencies can add up to significant lost revenue over time.

Payment Features 52

Payment Features Revenue Scale Operational efficiency. 52

Subscription Flow

DECEMBER 12, 2024

Businesses may never know how much revenue might be leaking from overlooked nooks and crannies. The purpose of the revenue growth management strategy is to steer a business in an organized, and sustainable direction. In this blog, you will find out the meaning of revenue growth management, its importance, components, and challenges.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

Tom Tunguz

OCTOBER 11, 2023

First, revenue is fuel. In the last ten years, with capital nearly freely available, many companies have decreased the priority of generating revenue, especially those using product-led growth techniques. The first is the clear demand from customers seeking security & compliance features.

Benchmarks 309

Benchmarks compliance Engineering Pricing 309

SaaStr

JANUARY 6, 2021

And when we wrote in 2014 that Box would surely cross $1B in ARR , many at the time didn’t quite get SaaS yet — or the power of recurring revenue. Box’s smallest channel yes, but still material even as revenue approaches $1B in ARR. Well, soon enough indeed, Box will be there. This surprised me a bit.

Scale 312

Scale compliance Enterprise Scaling 312

SaaStr

DECEMBER 22, 2022

Replace manual GRC efforts, reduce costs, and save time preparing for audits and maintaining compliance. Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects.

Scale 55

Scale Onboarding Government compliance 55

SaaStr

AUGUST 25, 2022

Ada is the brand interaction platform that helps you purposefully automate conversations with each customer and employee, saving costs and growing revenue without betraying the brand you promised to be. With our platforms, SaaS companies can manage any subscription model, calculate revenue, and generate custom reports that investors love.

Cybersecurity 274

Cybersecurity Scale compliance Subscription 274

SaaStr

JANUARY 24, 2022

Was it misunderstanding bookings vs. ARR vs. GAAP revenue, was that the issue? With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. Mistake #1: Bookings are not revenue. They didn’t make any sense.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

Stax

MAY 20, 2024

When can revenue NOT be counted as revenue? The concept of unearned revenue can easily trip up SaaS companies that offer subscription services and products on a recurring basis. Unlike when selling ordinary products, you cannot recognize the revenue earned from a subscription all at once.

Payment Features 167

Payment Features Payments Payment Services SaaS Payments 167

Subscription Flow

OCTOBER 10, 2024

Some of the pitfalls that come with unplanned billing migration are faulty revenue reporting, data duplication, and customer churn. It does not support multiple payment gateways, and modern compliance standards. A system which supports recurring subscriptions, and advanced pricing strategies.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

SaaStr

SEPTEMBER 11, 2024

The PLG principles that are foundational to Lucid were defined, but what these customers needed was: An easy, fast path to user value Simple pricing and seamless expansion Widespread discoverability Lucid employs a freemium model, converting users to paid plans early on. Customers still needed simple pricing and seamless expansion.

Scale 312

Scale Scaling Sales Hiring compliance 312

SaaStr

MAY 4, 2022

As difficult as SaaS companies can be to build, that can go double for things like setting up billing systems and automating revenue. During my time at Stripe, I have seen how we’ve grown our product with SaaS in mind: not just for billing and invoicing, but for everything from revenue recognition, to tax, to identity verification. .

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

SaaStr

JULY 1, 2024

Everything you have now will probably look different upmarket, including pricing. Pricing is a big one. You have your pricing strategy for down-market customers, such as how you price the bundle, packaging, etc. You want to test pricing by going to the market and seeing if it works. It’ll also likely be wrong.

Sales Hiring 305

Sales Hiring Scale SMB compliance 305

FastSpring

DECEMBER 16, 2022

One popular solution for managing and automating parts of the sales process is by using CPQ (Configure, Price, Quote) Software. CPQ (Configure Price Quote) is a type of sales software that allows sales reps to quickly and easily configure products and services, generate accurate pricing, and create quotes to be sent to customers.

Payment Services 148

Payment Services Payment Solutions Pricing Payments 148

Blulogix

NOVEMBER 20, 2024

By BluLogix Team Best Practices for Revenue Management What are the best practices for effective revenue management to support growth and profitability? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.

Revenue 52

Revenue Management Underperforming Technical Team compliance 52

Clouded Judgement

DECEMBER 1, 2023

There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. Revenue multiples are a shorthand valuation framework. This year, there was tons of experimentation. Overall Stats: Overall Median: 5.8x

AWS 299

AWS Cloud AI Search Cost optimization & reporting 299

SaaStr

AUGUST 21, 2024

May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai

CTO 289

CTO Scale Travel AI 289

SaaStr

OCTOBER 15, 2020

For example, Sage Intacct is compatible with Salesforce1, allowing Sage to automate the SaaS subscription billing life cycle through features such as subscription changes, automatic billing, flexible pricing, and accurate revenue recognition. #3 If your team wasn’t spread out across the country before COVID-19, it probably is now.

Business 331

Business Marketplace as a Service AI Search compliance 331

SaaStr

JULY 14, 2022

Today, it’s a full featured revenue management suite, growing 55% at nine-figures in ARR. Because they want custom features, compliance, security etc. Tweaking pricing. But pricing tweaks don’t really do that. They may give you a revenue boost this year. That’s your call. Most new features.

SMB 331

SMB Enterprise Government compliance 331

SaaStr

JULY 20, 2021

Secrets to Aligning Marketing and Revenue Strategies with Marqeta’s CMO. 4 Secrets to Using Data Security and Compliance as a Competitive Advantage with Very Good Security’s CEO. Emerging Insurance Disruptors: Are they Really SaaS? with Notion Capital. Chris Dean, CEO @ Treasury Prime Wendy Cai-Lee, CEO @ Piermont Bank.

Payments 279

Payments Payment Services SaaS Payments Banking 279

Clouded Judgement

MARCH 22, 2024

Subscribe now ARR (Annual Recurring Revenue) vs ERR (Experimental Runrate Revenue) ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. Many investors laugh (and some rightly so) at the fact that software companies’ valuations are often described as a multiple of revenue.

AI 190

AI Cloud Revenue Technical Advisors 190

SaaStr

NOVEMBER 25, 2022

Atlassian’s Chief Revenue Officer, Cameron Deatsch, walks us through how Atlassian grew over the course of 20 years and became one of the most successful startups today. They have grown to over $3 billion in revenue while keeping sales and marketing spending under 15% of revenue for all 20 years they’ve been in business.

Scale 264

Scale Scaling Marketplace as a Service Entrepreneurship 264

Stax

APRIL 3, 2025

Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Transaction fees and pricing models All payment service providers charge a fee for their services.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Clouded Judgement

FEBRUARY 7, 2025

Revenue multiples are a shorthand valuation framework. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. EV / NTM Rev / NTM Growth The below chart shows the EV / NTM revenue multiple divided by NTM consensus growth expectations. The list goes on. Top 5 Median: 22.2x

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

SaaStr

NOVEMBER 28, 2022

From 2010 until 2015, the SaaS world was becoming more complex with the introduction of static bundles and recurring revenue as an addition to the annual/monthly subscription model. We are seeing more agile packaging and pricing methods, dynamic deals, ramp-up revenue, and consumption and usage. Era 2, SaaS 2.0: Era 3, SaaS 3.0:

Scale 246

Scale Finance Sales Hiring Scaling 246

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. Grew to over a hundred million dollars in revenue in five years.

Payment Solutions 218

Payment Solutions Pricing Payments Payment Services 218

Subscription Flow

OCTOBER 2, 2024

In simple terms, revenue leakage means that a business is unable to collect a 100% of its earned income. There is always a small percentage of income that gets ‘leaked out’, causing revenue loss. Revenue leakage is that amount of money from your customers which gets processed, but which does not end up in your account.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

FastSpring

SEPTEMBER 12, 2024

Podcast Full Interview: Video Transcript Jesse Paliotto (00:04) Hello everyone and welcome to the Growth Stage, a podcast by FastSpring where we discuss how digital product companies grow revenue, build meaningful products, and increase the value of their business. I’m your host today, Jesse Paliotto. Jay Jia (10:20) Mm -hmm, for sure.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

FastSpring

OCTOBER 13, 2023

Pricing starts low per transaction, but it will add up quickly if you’re looking for a more robust service. The pricing page at 2checkout.com shows that with their 2Sell base product, you can “sell any type of product.” They also have an enterprise pricing package called 4Enterprise. Is Stripe a merchant of record?

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

Blulogix

OCTOBER 24, 2024

By BluLogix Team Navigating Tax and Regulatory Complexities in UCaaS Billing Summary: Managing tax and regulatory compliance is a complex challenge for UCaaS providers, especially as they introduce bundled offerings, hybrid price models, and serve diverse geographies.

Payment Features 59

Payment Features Scale compliance B2B 59

SaaStr

SEPTEMBER 28, 2023

This doesn’t include the compliance or security teams. You can have all of this, the entire Enterprise pricing column, on day one of launch. 80% of the revenue is in the Enterprise. People are saying, “We can’t coast on bottom-up consumer revenue. It’s not just the developer anymore, although it always starts with them.

Enterprise readiness 289

Enterprise readiness Payment Solutions Enterprise Payments 289

Stax

APRIL 8, 2025

For many small business owners, credit card processing fees may seem like a hefty price to pay for providing convenience to customers. Merchants can, however, negotiate with their payment processor to cut costs, tweak pricing, or secure better rates. flat rate pricing, interchange-plus pricing, tiered pricing, etc.)

Payment Services 88

Payment Services Merchant Services Payment Methods Payments 88

Blulogix

FEBRUARY 25, 2025

By BluLogix Team How Intelligent Revenue Management Transforms Business Growth Introduction Revenue management has evolved far beyond simple invoicing and billing. Businesses that fail to adopt intelligent revenue management solutions risk revenue leakage, inaccurate forecasting, compliance risks, and operational inefficiencies.

Payment Features 40

Payment Features Revenue Management Business 40

SaaStr

DECEMBER 3, 2024

Start With The Hard Problems Rather than building basic CRM, Veeva tackled complex regulatory and compliance challenges that kept pharma CIOs up at night. While others chased broad horizontal plays, he deeply understood one industry’s pain points and built specifically for them.

SaaS 264

SaaS Leadership Cloud Enterprise 264

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. Having data scattered across various platforms does not give you the complete picture of your finances, and may cost you some of your hard-earned revenue.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Blulogix

JANUARY 3, 2025

By Inga Broerman Preparing for Regulatory Changes in Subscription Management The subscription economy is thriving, with businesses worldwide adopting models that offer flexibility, scalability, and recurring revenue streams. How Billing Automation Supports Compliance Billing automation is a cornerstone of regulatory readiness.

Payment Features 52

Payment Features Subscription Management compliance 52

SaaStr

JULY 17, 2023

A lot of customers really do need SOC-2, HIPAA and other compliances. But sometimes, a 15 month deal for price of 12, or an agreement to not start billing until the product is rolled out can really help get a deal signed now vs. later. Just do them. Now, some objections that seem hard to overcome … but can be: I don’t have budget.

Sales 246

Sales compliance Enterprise Pricing 246